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K. Hovnanian® Homes - Build on Your Lot Reviews

What Homeowners Have to Say About K. Hovnanian® Homes - Build on Your Lot.

K. Hovnanian® Homes - Build on Your Lot has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes - Build on Your Lot 80 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes - Build on Your Lot

has 4.2 out of 5 stars in All Areas

80 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.1

Value 4.3

Responsiveness 4

Customer Reviews

Overall very good home building experience and value!

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2020
  • Homer City, PA

This was our first new home construction and overall we are very pleased. We had a delay due to the pandemic which was very frustrating but everything moved along quickly after we were back up and running. Our construction manager was great to work ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

K. Hovnanian® Homes - Build on Your Lot - Overall, it was a pleasant experience.

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2021
  • Hubbard, OH

Overall, it was a pleasant experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Our Community Construction Manager was "AWESOME"!

  • Glinda L.
  • Verified HomeBuyer
  • December 03, 2020
  • Lancaster, OH

We had several issues while building our house, including an arson fire that resulted in demolition/rebuild of more than half of the house approximately 1 month prior to it's completion. The construction manager that took over after the fire did an ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

K. Hovnanian® Homes - Build on Your Lot - Our builder was easy to work with

  • Matthew N.
  • Verified HomeBuyer
  • December 05, 2021
  • Alvada, OH

Our builder was easy to work with

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

K. Hovnanian® Homes - Build on Your Lot - Was very pleased with the professionalism of workers that was

  • Scott M.
  • Verified HomeBuyer
  • August 31, 2021
  • Norwich, OH

Was very pleased with the professionalism of workers that was involved in building our home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Great layout and options to add.

  • Brenda Z.
  • Verified HomeBuyer
  • January 05, 2021
  • Lancaster, OH

Great add on pricing and sales with Maggie was awesome. The toilet size was not standard with other builders; painter was not top notch. Plumbing and electric contractors were great and materials were upgraded compared to other builders. ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

K. Hovnanian® Homes - Build on Your Lot - Lot is level but built house 18inches higher then it should be.

  • Arthur M.
  • Verified HomeBuyer
  • February 09, 2021
  • Alvada, OH

Lot is level but built house 18inches higher then it should be. I told everyone I wanted my drive level with the sidewalk and it fell on deft ears. They did what they wanted with little concern for the owners, sad.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Scott was phenomenal to work with

  • Dannin S.
  • Verified HomeBuyer
  • October 01, 2020
  • Port Clinton, OH

I would recommend Scott to multiple people , our sale rep Catherine was also phenomenal. However , working with Lee was a disaster and Diane gave us some issues with professionalism. Lee rarely responded and when he did it was mixed answers. ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

House was completed in a timely manner

  • Daryl C.
  • Verified HomeBuyer
  • August 04, 2021
  • Port Clinton, OH

Scott went above and beyond to fix the issues from what we were told we were getting and what we got

Total Score 3


Quality 4

Trustworthiness 3

Value 5

Responsiveness 4

Our contractor Mitch was Awesome

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2021
  • Alvada, OH

Our contractor Mitch was awesome! Even working with Chris and Courtney was great. There is one person wish we could have skipped our experience with him. Also I would not recommend building in winter do to shingle issues and now our roof looks like ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

K. Hovnanian® Homes - Build on Your Lot - My home buying experience started out very well the sales Rep

  • Todd N.
  • Verified HomeBuyer
  • October 21, 2020
  • Hubbard, OH

My home buying experience started out very well the sales Rep was absolutely great she is very professional and knowledgeable. I would highly recommend working with her she is amazing. The onsite project manager was absolutely great to work with ...

Total Score 3


Quality 5

Trustworthiness 3

Value 4

Responsiveness 2

Chuck was great. I was lucky to have him as my site contact.

  • Roy H.
  • Verified HomeBuyer
  • March 05, 2021
  • Homer City, PA

If it wasn’t for chuck I would of cancelled my build and went somewhere else. The build was great. The parts leading up were disappointing

Total Score 3


Quality 5

Trustworthiness 3

Value 4

Responsiveness 1

Not a dream home, but okay house

  • Anonymous
  • Verified HomeBuyer
  • October 07, 2020
  • Hubbard, OH

During my build in 2020, I had to project manage every phase of the process. I had to employee other contractors to check the work on framing, roofing, and other aspects of the build. I felt that the team that was used for the foundation ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Overall

  • Eric & Brittany S.
  • Verified HomeBuyer
  • January 18, 2022
  • Leechburg, PA

The Sales and design process was outstanding, we throughly enjoyed that. The initial start of the building was great, until we lost our PM Todd Farkus. From there on, the communication was poor. There were weeks that no vendors were on site, so the ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

K. Hovnanian® Homes - Build on Your Lot - process of building from the beginning was stressful to the end.

  • Karen L.
  • Verified HomeBuyer
  • November 02, 2021
  • Norwich, OH

process of building from the beginning was stressful to the end.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Stay Away!!

  • Lori B.
  • Verified HomeBuyer
  • July 22, 2020
  • Lancaster, OH

Subcontractors used for paint/stain terrible. Paint on woodwork and stain on walls Drywall behind commode and around tub over sanded and warped. Uneven stain on wood doors we paid extra for and told “it’s the best it’s gonna get, here’s an extra can ...

K. Hovnanian® Homes - Build on Your Lot responded:
Hi Lori - thank you for taking time to provide feedback, we are very sorry to hear that you were disappointed in the process. We have sent your comments along to local team members for review. Have a good ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

K. Hovnanian® Homes - Build on Your Lot - Initial purchase process was great but the actual building process

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2021
  • Norwich, OH

Initial purchase process was great but the actual building process was NOT!

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Lack of communication, all subcontractors, triple the original timeline

  • Anonymous
  • Verified HomeBuyer
  • November 11, 2021
  • Hubbard, OH

Time will have to tell on the quality of the home built. Our experience was not great. Construction began 6 months after the original date, with no communication during that time despite our attempts to reach our. Project would be on hold for weeks ...

K. Hovnanian® Homes - Build on Your Lot responded:
Good morning! Your comments have been sent to the local team for follow up, thank you! ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

K. Hovnanian® Homes - Build on Your Lot - I feel bad because the construction manager did his best but

  • Matthew K.
  • Verified HomeBuyer
  • January 12, 2021
  • Mount Clare, WV

I feel bad because the construction manager did his best but a lot of issues came across that needed done that were not done even after closing.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Disappointed in final quality.

  • Anonymous
  • Verified HomeBuyer
  • August 27, 2020
  • Lancaster, OH

Over all the build went as expected. However, looking back there was too many problems, and too many things that they did wrong and refused to fix. One issue we let go when they wouldn’t fix, second issue we let go when they wouldn’t fix. Then we ...

Total Score 3


Quality 3

Trustworthiness 1

Value 4

Responsiveness 2

Mitch was great!

  • Seth K.
  • Verified HomeBuyer
  • November 23, 2021
  • Alvada, OH

Unless it's an "Upgrade", the finish materials & products are cheap junk.

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

Very High construction manager turnover

  • Stephen C.
  • Verified HomeBuyer
  • October 19, 2021
  • Mount Clare, WV

A lot of infighting among employees, nobody takes responsibility for anything, everybody blames somebody else when problems arise.

K. Hovnanian® Homes - Build on Your Lot responded:
Hi Stephen - thanks for providing feedback, we will send your comments to the local team for further review. Have a good day! ...

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

K. Hovnanian® Homes - Build on Your Lot - This company doesn’t like to right their wrongs.

  • Douglas M.
  • Verified HomeBuyer
  • October 28, 2021
  • Norwich, OH

This company doesn’t like to right their wrongs.

K. Hovnanian® Homes - Build on Your Lot responded:
Good morning Douglas, we are sending your feedback to the appropriate local associates for review. Have a good day! ...

Total Score 2


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

overall experience ….. below expectation

  • Justin M.
  • Verified HomeBuyer
  • June 22, 2021
  • Lancaster, OH

the sales team was great in canal Winchester, however the tradesman that did the work we are still upset, and not happy with the drywall work or the front porch concrete work. we were left with what the company calls acceptable, however scratches, ...

K. Hovnanian® Homes - Build on Your Lot responded:
Hi Justin, thanks for taking time to provide feedback. We are sorry to hear that you are not happy with your overall experience, I am sending your comments over to the the appropriate local representatives for review. ...

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

K. Hovnanian® Homes - Build on Your Lot - I will never recommend KHov for a new build!

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Norwich, OH

I will never recommend KHov for a new build!

K. Hovnanian® Homes - Build on Your Lot responded:
Good morning! Thank you for providing feedback on your recent experience. We are very sorry to read your comments and will be sending to the local management team for follow up. ...

Total Score 1


Quality 1

Trustworthiness 5

Value 2

Responsiveness 1

Ranging from compliments to complaints, all 80 reviews about K. Hovnanian® Homes - Build on Your Lot are provided by verified homeowners that recently completed construction and moved into their new home.

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Ranging from compliments to complaints, all 80 reviews about K. Hovnanian® Homes - Build on Your Lot are provided by verified homeowners that recently completed construction and moved into their new home.