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K. Hovnanian® Homes - Build on Your Lot

(61 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes - Build on Your Lot in Columbus

Read the 19 homeowner reviews of K. Hovnanian® Homes - Build On Your Lot's new homes in the Columbus area. Columbus homeowners rated K. Hovnanian® Homes - Build On Your Lot an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes - Build On Your Lot’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the Columbus area

19 Reviews - 2 Communities

5 ★(14)

4 ★(2)

3 ★(2)

2 ★(1)

1 ★(0)

Quality 4.4

Trustworthiness 4.4

Value 4.6

Responsiveness 4.4

Smooth easy process

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Scott L.
  • Rushville, OH
  • July 01, 2021

Our process was a breeze with Khov. From sales staff to construction. If we had any questions or issues they handled it with no questions asked. Will highly recommend to others.

Excellent workmanship and value.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Maggie H.
  • Baltimore, OH
  • June 02, 2021

We really love our new home. Surpassed our expectations.

Our construction manager, Heath, was fantastic and took great pride in his work and product.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Shane N.
  • Rushville, OH
  • May 08, 2021

From working with the Courtney's during the sales and selection process, to the actual construction with Heath, we couldn't be happier. During the build we had support throught the entire process. Everyone was friendly, knowledgeable and extremely accommodating. Even with Covid, our build was completed just about spot on to the estimated timeline. In closing, we would highly recommend K. Hovnanian Homes from a professionalism and value stand point. ... More

Perfect New Home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Stephanie L.
  • Baltimore, OH
  • March 31, 2021

We have never built a home from the ground up before. Everyone we encountered was patient with all of our questions from when we were shopping builders all the way to the final walk thru. Everything was explained as it was happening and they guided us on what we needed to do next. The end result was a home we love that we will be living in for a long time! ... More

Quality above the price!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kelly C.
  • Rushville, OH
  • February 08, 2021

The quality of the materials and the individuals far exceeded the price for the build!

We truly had a great contractor!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • James L.
  • Rushville, OH
  • October 12, 2020

We fell in love with the model home we selected and just as importantly we really liked our sales associate. Unfortunately he ended up moving on, but as we began our build process our contractor Mitch made sure we were well taken care of. He resolved any/all issues the moment they came up and really worked hard to impress us and keep things moving forward. The expectations of quality and workmanship was another reason we selected K. Hovnanian for our new home build. ... More

K. Hovnanian® Homes - Build on Your Lot - We had a great Job supervisor that was easy to work with and

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jason W.
  • Baltimore, OH
  • September 30, 2020

We had a great Job supervisor that was easy to work with and really listened to what we said.

New build review

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Baltimore, OH
  • September 01, 2020

Our experience was a good one! From looking at the model homes to going over multiple floor plans in the office and finding one that worked for us was all a good experience. They were able to customize an existing floor plan to better fit our needs and wants. Once building started, our foreman made sure things went as quickly and smoothly as possible. Even when their were bumps in the road, they were taken care of quickly and correctly. Would recommend Khov as a builder. ... More

A dream home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Mike H.
  • Baltimore, OH
  • July 22, 2020

They are very easy to work with during the construction. They were always maximizing their subs to maintain schedule during our winter/spring build period. The weather was very wet during the spring.

Smooth and Quick

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Jennifer L.
  • Rushville, OH
  • June 29, 2021

We were blessed with a smooth experience from start to finish. There were delays expected, but somehow our home was still completed early. We were looking for an open and simple plan and found just what we needed. Thank you K-Hov for making our beautiful home a reality! ... More

Heath stayed in touch with us through the entire build. The entire build went better than expected.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Dick S.
  • Rushville, OH
  • May 12, 2021

Most everything was very high quality.

K. Hovnanian® Homes - Build on Your Lot - From the word GO, it was a great experience!

Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

  • Aaron H.
  • Baltimore, OH
  • February 23, 2021

From the word GO, it was a great experience!! Maggie is a superstar!! she is one of the nicest kindest people we met!! Everything explained clearly, carefully and perfectly! The job foreman Doug is spectacular!! He is very easy to talk to, kept us up on EVERYTHING every step of the way and is very conscientious and proud of the work he does for the home owner and the company. Very efficient on solving any problem that came about during the construction process. Ed was fantastic!! From first staking meeting until final closing, he was involved and on top of what was happening during build!! Super to be around! One little hic-up thus 4 stars in Trustworthiness, there was Change of Plans "lost" which nearly cost a lot of money and time. I was not sold on "Info was hacked and stolen" theory as to why plans never got to where they needed to be, but a persons word is their word, so I'm taught to take that as such, but that one was a little hard to swallow. Ed and Doug acted quickly to help resolve that and keep project on schedule. With combination of Ed and Doug, with Maggie at the sales office KHov has a ALL STAR TEAM I think is better than anyone out there!! ... More

K. Hovnanian® Homes - Build on Your Lot - Only one set of labors was messy, the rest were wonderful,

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

  • Tom R.
  • Rushville, OH
  • February 10, 2021

Only one set of labors was messy, the rest were wonderful,

Our Rep was amazing!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Viridiana L.
  • Rushville, OH
  • December 10, 2020

K. Hov was very attentive when it came to building our house. Like any custom build, we encountered some big bumps in the road, but the people at K. Hov did everything they could to help resolve the issues and get in our home. At the end of the day, I LOVE our house and we have made a home! ... More

Our Community Construction Manager was "AWESOME"!

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Glinda L.
  • Baltimore, OH
  • December 03, 2020

We had several issues while building our house, including an arson fire that resulted in demolition/rebuild of more than half of the house approximately 1 month prior to it's completion. The construction manager that took over after the fire did an awesome job of getting our house rebuilt and addressed all of our previous issues and concerns. ... More

Great layout and options to add.

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Brenda Z.
  • Baltimore, OH
  • January 05, 2021

Great add on pricing and sales with Maggie was awesome. The toilet size was not standard with other builders; painter was not top notch. Plumbing and electric contractors were great and materials were upgraded compared to other builders. Communication was not top notch on change orders and explaining what was included. Contractors cleaned up in the beginning stages but were not in the end stage. Foreman communicated each week but was busy at the end of the building process. ... More

Stay Away!!

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

  • Lori B.
  • Baltimore, OH
  • July 22, 2020

Subcontractors used for paint/stain terrible. Paint on woodwork and stain on walls Drywall behind commode and around tub over sanded and warped. Uneven stain on wood doors we paid extra for and told “it’s the best it’s gonna get, here’s an extra can stain you can fix it yourself”. Front stone on home bigger piece was chipped of and the building manger put some black gunk over grey stone and said “at least it seal it” . First building manager left extension cord on ground and it rained, causing electric to short out causing sump pump to shut off causing 4-5 feet water to flood basement. Was told it would be cleaned up and at closing had to ask for it to be cleaned off the basement pokes. We were told it would be sanitized. No front steps. Charged for second sump pump without even getting permission. Elevation of home not set at benchmark for septic system causing over 2000$ in additional charges. Had 3 building managers in a 3 month period of time and they did NOT communicate with each other, so it was “our fault “ information and things were not done properly. This was 3rd house I’ve built and the absolute worse experience. I could continue but I’m to frustrated to continue.Buyer Beware! ... More

K. Hovnanian® Homes - Build on Your Lot responded:
Hi Lori - thank you for taking time to provide feedback, we are very sorry to hear that you were disappointed in the process. We have sent your comments along to local team members for review. Have a good day! khovnaniansbuildonyourlot ... More

Disappointed in final quality.

Quality 3

Trustworthiness 1

Value 4

Responsiveness 2

  • Anonymous
  • Baltimore, OH
  • August 27, 2020

Over all the build went as expected. However, looking back there was too many problems, and too many things that they did wrong and refused to fix. One issue we let go when they wouldn’t fix, second issue we let go when they wouldn’t fix. Then we ended up with many issues that should have been fixed and weren’t. Khov ordered the wrong tub and made us buy the replacement on our own, as well as charged us additional to install. We were forced to clean the house ourselves despite being promised a clean house when we moved in. The cleaners refused to clean it, and Khov wouldn’t do anything about it. We had several repairs promised to be fixed before we closed and moved in. It is now a month and a half later and they still have not repaired the issues. Very disappointed in the lack of quality in the finishing stages. Management has a horrible attitude and does not care about your unhappiness, or about issues being wrong. He called me a liar until presented with indisputable picture proof. If this was my company he would be fired. ASAP! ... More

overall experience ….. below expectation

Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

  • Justin M.
  • Baltimore, OH
  • June 22, 2021

the sales team was great in canal Winchester, however the tradesman that did the work we are still upset, and not happy with the drywall work or the front porch concrete work. we were left with what the company calls acceptable, however scratches, and chips out of concrete, window casings are not square and drywall was rushed around all windows, drywall powder from sanding caked in corners have led to cracking and needing repainted. paint splatters all over floors, grey paint on white ceilings, white closet doors left with grey paint on them...the cleaners hired did below average work and my wife and I had to go back and scrub the house to get all drywall dust and gunk off of counters and walls..., and we have been cleaning up nails and roof clips in our yard for weeks. We also have to scrub and clean out door and window tracks as they are caked with grime and dirt as the cleaning crew did not do a good job. these are all items that were continuously brought up but disregarded. the contractor did make some items right that had been an issue but those issues should have been taken care of. the list goes on and on and on, these are just a few items that we are not happy about with the process. ... More

K. Hovnanian® Homes - Build on Your Lot responded:
Hi Justin, thanks for taking time to provide feedback. We are sorry to hear that you are not happy with your overall experience, I am sending your comments over to the the appropriate local representatives for review. khovnaniansbuildonyourlot ... More