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John Wieland Homes

(164 reviews in all areas)

What Homeowners Have to Say About John Wieland Homes

John Wieland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of John Wieland Homes’s 164 homeowner reviews to learn why they are the right team to build your new home.

3.9 out of 5 stars
in all areas

164 Reviews - 8 Communities

5 ★(76)

4 ★(33)

3 ★(27)

2 ★(15)

1 ★(13)

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

John Wieland Homes - Since Pulte took over the JW brand, the build quality has gone

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Anonymous
  • Sandy Springs, GA
  • May 24, 2020

Since Pulte took over the JW brand, the build quality has gone down hill.

John Wieland Homes responded:
We are sorry to hear you are not pleased with the build quality of your new home. If there is anything we can do to assist or if you would like to provide any additional feedback, please feel free to email customersupport@pultegroup.com and our team would be happy to assist. ^Abby johnwielandhomes ... More

Waiting for repair for months

Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

  • Ricardo A.
  • Charlotte, NC
  • May 26, 2021

Never show up or respond for repairs

John Wieland Homes responded:
We are so sorry that our team has not been responsive to your concerns. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH johnwielandhomes ... More

Pulte Didn't deliver

Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

  • David M.
  • Waxhaw, NC
  • June 03, 2020

Pulte made a lot of promises that they had improved their building construction but they didn't deliver? There's a lack of craftsmanship and use of contractors that aren't held to a high enough standard.

John Wieland Homes responded:
We hate hearing that you had a negative experience that left you unhappy with the quality of your new home. We would like to learn more so we can assist and continue to improve the new home build process for our customers. If you could please email customersupport@pultegroup.com with some additional information we would greatly appreciate it. ^Abby johnwielandhomes ... More

Worst Experience Ever

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

  • Anonymous
  • Marietta, GA
  • August 07, 2019

If you want a 5-star headache, buy a home from these guys. Otherwise, just walk away. Although we are very happy in our new home, getting to this point was a nightmare. We had the worst project manager ever, a guy who was unhappy in his job and basically took out his frustrations on us and our home. Nothing was done right and the workmanship of what was done can only be described as amateurish. I won't describe the comedy of errors this construction site was, but took weeks to get things right. Everything you want costs money. They charge about double what you would pay for things like ceiling fans, so if you can install them yourself, do it yourself and save money. We bought the house before it even had drywall, yet we could not change what tile went in the bathrooms. Preposterous. As you deal with Pulte, you will find that the customer does not come first. They make loads of promises, but do not deliver. Whatever you do, don't make plans around your alleged closing date. They missed four closing dates for us, and missed the closing dates on the other three houses around us as well. I don't know how much that cost them, but it's amazing that Pulte, who owns John Wieland, can throw away money like that and not hold anyone accountable. After you close, their responsiveness to issues is tortoise-slow. It took two weeks for them to figure out who is in charge of our house, now that the previously-mentioned project manager left the company. Once again, many things have been promised, but nothing has been delivered. E-mails to corporate higher-ups have gone unanswered, so we can only assume that the do-nothing corporate culture at Pulte/Wieland goes all the way to the top. John Wieland sold out to Pulte years ago, and when he did, so went his name and reputation. I would probably sell out for $400 million plus too, but don't expect a John Wieland experience when you buy a Pulte home. ... More

Pulte is ruining the John Weiland name.

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

  • Anonymous
  • Alpharetta, GA
  • July 28, 2021

My wife and I have never had a worse experience than with a company like this. Stay away from any John Weiland development, as it is under the guise of Pulte Construction. We were warned but current residences, but did not listen. The experiences and stories we have are numerous and would be hard for anyone to even believe. Don’t make the same mistake we did. ... More

John Wieland Homes responded:
We are so sorry to hear that you are disappointed in your new home and are regretting your choice to build with us. We would like to learn more about this situation so we can escalate it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH johnwielandhomes ... More

Inferior quality workmanship and deceptive sales process; extremely disappointed in Wieland/Pulte Co.

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

  • Lizanne G.
  • Atlanta, GA
  • October 16, 2019

Build took 19 months instead of the 12 promised. No exceptions considered for customers who had to move to interim housing as a result. Closing delayed due to incredibly inferior workmanship. Incentive $ pulled out of deal the night before closing. Roof section is still missing both shingles and felt. On site foreman and customer care MBR overwhelmed with complaints, follow-up action is unacceptably slow. ... More

John Wieland Homes responded:
We are very disappointed to hear that you had a negative home building experience but thank you for sharing your experience. For unresolved issues or to discuss further, please email socialcare@pultegroup.com so our team can assist. ^Abby johnwielandhomes ... More

John Wieland Homes - Our builder, Travis H.

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • James W.
  • Alpharetta, GA
  • May 11, 2021

Our builder, Travis H. was the absolute worst -- no attention to detail and any issues raised were NOT addressed. We escalated our concerns with upper management and delayed our closing only to find little to no work was done. And upper management didn't address the issue. We are now living through the remodel of our brand new home to fix the egregious issues which weren't addressed when they were building our home. Corey M., the 4th builder we have had since signing the contract, has been excellent in communication and in trying to address our concerns. Unfortunately, we are not the only home buyers having this same concerns/issues. The other 3 units in our townhome section and all 6 across the courtyard have all complained about the workmanship, the inexperienced builders building high priced townhomes and the delayed closings. Pulte/Wieland is clearly over their head in building high end townhomes and upper management at the Atlanta office, doesn't seem to care that about the workmanship, delays or how their new home owners feel about their experience or the company's reputation -- very short-sighted. ... More

John Wieland Homes responded:
We are so sorry to hear that you are disappointed in your experience and your home. We would like to address the situation accordingly and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of this situation along with your address and contact information. Thank you for taking the time to leave a review. ^AH johnwielandhomes ... More

John Wieland Homes - IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Robert S.
  • Alpharetta, GA
  • December 09, 2020

IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO BE.

John Wieland Homes responded:
We are disappointed that you have not had a good experience whilst building your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you for taking the time to leave a review. ^AH johnwielandhomes ... More

Slap and Dash Building at it's Best

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Sandiford B.
  • Charleston, SC
  • October 05, 2020

extremely disappointed in our house for the amount of money spent. every day a new issue comes up and the warranty process is a joke. These houses are thrown together as quickly as possible. don't walk away RUN away from JW Homes/ Pulte.

John Wieland Homes responded:
We are so sorry to hear that you have had a negative experience and are dealing with unresolved concerns with your new home. We would like to look into the situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for leaving a review. ^AS johnwielandhomes ... More

HORRIBLE - EXPENSIVE FOR ABSOLUTELY NO REASON !!

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Anonymous
  • Alpharetta, GA
  • August 01, 2020

No need to - they sent a survey to complete a while back - which was done - but not even a house rat has called me to discuss my concerns- the only reason we bought at Foundry is because of Location - NOT BUILDER ! That sentiment is shared with a good majority of the residents that i have personally spoken to - extremely shady and incompetent work - watch this , if a builder cant get basic painting done right what does that tell you ?? Nuff said ! ... More

John Wieland Homes responded:
We are so disappointed to hear that you have had such a negative experience and are unhappy with your home and the response from our team. We would like to learn more about your experience so we can share it with leadership. If you could please email your full name, address and contact information to customersupport@pultegroup.com we would greatly appreciate it. Thank you for taking the time to leave a review. ^AS johnwielandhomes ... More

Overall an overwhelmingly awful experience.

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Sammy M.
  • Alpharetta, GA
  • January 21, 2020

This is our 8th home purchase (5th new construction) and hands down it has been the worst experience. Our experience was colored by misinformation, broken promises, lack of responsiveness and poor construction quality. I would simply say I will never buy another John Wieland home and would not recommend them to anyone. ... More

John Wieland Homes responded:
We are incredibly disappointed to hear that your experience left you disappointed and frustrated. We would like to learn more and provide assistance where we can. We would appreciate if you could email socialcare@pultegroup.com with some additional details so we can be in touch. ^Abby johnwielandhomes ... More

No good a service

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Thao L.
  • Waxhaw, NC
  • January 07, 2020

A house so ugly. I call them come to fix nobody show up to fix nothing.

John Wieland Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty team, but we can help with that! Please send an email to socialcare@pultegroup.com with your address and contact info so we can assist. ^Abby johnwielandhomes ... More

Poor workmanship and quality control. Unresponsive to punch items.

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Eric C.
  • Alpharetta, GA
  • October 19, 2019

The build quality and workmanship are poor. The follow up on punch items is horrible.

John Wieland Homes responded:
We are so sorry to hear you aren't happy with your home. For unresolved concerns or to discuss this situation further, please email socialcare@pultegroup.com and a team member will be in touch. ^Abby johnwielandhomes ... More

Poor leadership reflected

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Anonymous
  • Decatur, GA
  • May 29, 2019

There isn't one good thing I can think of that can be shared to exemplify decent standards throughout.

John Wieland Homes responded:
We're incredibly disappointed to see this and if you'd like to discuss your experience with us, please email us at socialcare@pultegroup.com. --Sarah johnwielandhomes ... More