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What Homeowners Have to Say About John Wieland Homes in Atlanta

Read the 82 homeowner reviews of John Wieland Homes's new homes in the Atlanta area. Atlanta homeowners rated John Wieland Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of John Wieland Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.6 out of 5 stars
in the Atlanta area

82 Reviews - 5 Communities

5 ★(31)

4 ★(15)

3 ★(15)

2 ★(12)

1 ★(9)

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.5

We Are Finally Home!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • James W.
  • Hoschton, GA
  • April 24, 2019

Buying a Pulte home in the Reunion Community was a wonderful, low stress experience ! Our sales representative, Sara and field manager, Travis communicated with us each Wednesday, giving us detailed updates! They worked diligently to answer all of our questions and address our concerns. The final outcome is a lovely home in a great neighborhood! ... More

Overture at Encore #31

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Benjamin G.
  • Alpharetta, GA
  • April 02, 2019

Chip and Wes did a great job getting the home done on time for closing. It was a race that they were able to accomplish. They have been very supportive and responsive to issues that have come up since my closing and have been very helpful in every way possible, they even interrupted their busy workday to help me carry some heavy furniture into the home. I'm so happy and pleased to be in such a wonderful new home thank you! ... More

I am very happy with my new home

Quality 4

Trustworthiness 3

Value 5

Responsiveness 5

  • Cindi R.
  • Alpharetta, GA
  • January 16, 2020

I love my new home. The finishes and quality is very high. Wieland was easy to work with and were always responsive to my needs during the buying process.

John Wieland Homes - Ronnie was great he really took his time to welcome us to our

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Shana G.
  • Hoschton, GA
  • May 08, 2019

Ronnie was great he really took his time to welcome us to our new home and you can tell he truly cares about the outcome of the homes he oversees.

Good experience

Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

  • Avneet D.
  • Sandy Springs, GA
  • July 19, 2019

Overall a good experience in working with sales team. Home is well built and well architected.

Beautiful homes just didn't live up to the hype

Quality 3

Trustworthiness 4

Value 4

Responsiveness 1

  • Anonymous
  • Hoschton, GA
  • November 04, 2020

Overall we are very happy in Reunion. The community and people are very nice. The building process with Pulte was for the most part as expected. Unfortunately, there were a lot of quality and workmanship issues with the final product. The homes were rushed and it shows. ... More

John Wieland Homes - Had some delay due to COVID but construction manager Lamar and

Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

  • Anonymous
  • Peachtree City, GA
  • July 06, 2021

Had some delay due to COVID but construction manager Lamar and sales manager David Dempsey kept us in the loop. Attic access has been designed to be in room above fan which is highly inconvenient. Have to move bed and everything just to open attic access ladder. There were few other issues which were/are taken care of. ... More

Very good follow up after sale.

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

  • Anonymous
  • Cumming, GA
  • January 07, 2020

Have been exceptional after close.

Trusted Builder

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

  • Jelani C.
  • Alpharetta, GA
  • June 25, 2019

I am satisfied with my new home. I look forward to many good years in my JW home.

John Wieland Homes - Home has a lot of new features and very good efficiency rating.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • William L.
  • Hoschton, GA
  • June 18, 2019

Home has a lot of new features and very good efficiency rating. Drywall finish and paint was not up to par with the rest of the home features.

New Home at the Quad

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Matthew O.
  • Marietta, GA
  • May 14, 2019

Representation on the build side was exceptional. Preston was second to none during the process up to and through the Celebration Walk. On sales side, representation was also exceptional. Product knowledge could be improved, but overall great. While we bought this house 75% in...because the previous deal fell through...there were no changes allowed. I think it would be advantageous to allow some level of change if features were not finished. Paint, add a doot to the garage for exit to the back yard...set some guidelines though as in understand materials were already purchased. ... More

John Wieland Homes - Nice house' delivered ontime.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • John S.
  • Alpharetta, GA
  • January 07, 2020

Nice house' delivered ontime.

Review

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • James C.
  • Cumming, GA
  • June 25, 2019

Good home for the price.

Foundry

Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

  • Brian B.
  • Alpharetta, GA
  • June 05, 2019

Our builder made the biggest difference in our process. Brent was amazing!

Excellent job - until the finishing touches

Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

  • David F.
  • Alpharetta, GA
  • July 15, 2020

The neighborhood, its proximity to the surrounding community, and our neighbors are wonderful! The structural integrity of our home is solid (especially given the stringent inspections conducted by the City of Alpharetta). If you buy here, you will live in a solidly built home in a great location! With that said, the finishing touches leave A LOT to be desired. It's like Pulte ran an impressive marathon for the first 25.7 miles and then meandered for the final half-mile. • The painting crew did an extremely poor and incomplete job. We've had them come out multiple times to do the job properly, and we're still needing to have them come out again. Their workmanship is the not the standard you'd expect from a John Weiland Home. • The staining crew for the stairs throughout the house also had poor workmanship, and like the painters, we're having them come back out to re-do all the stairs. • The cleaning crew honestly did not have workmanship from all appearances. We closed on the purchase of our home as we needed to move; however, we did provide this feedback in our survey to Pulte afterward, along with providing it here, in the hopes that for future builds in our neighborhood, Pulte finishes the race strong with the finishing touches that you'd expect when buying a John Weiland home at this price point. On the positive side, Pulte is stepping up in response to the issues and resolving them, which is a good and right thing to do. We're appreciative of that. Our view though is simply do the job properly the first time to avoid the extra time, cost, headache, and the feeling that corners are being cut at the finishing stages. Would we buy here again? Yes, absolutely. We know we have a solidly built home in a great location with friendly neighbors. We're very happy to be here, and we look forward to more neighbors joining us. When you do though, be very attentive to the finishing touches and the workmanship that goes into them. ... More

John Wieland Homes - Issue with flooring, still the issue is open and notified field

Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

  • Chandra Obula R.
  • Marietta, GA
  • July 28, 2021

Issue with flooring, still the issue is open and notified field manager Michael. Field manager said, he logged a warranty request but no response its been 4 weeks and issue is open with the more glue on wood floors.

Strive to be Better

Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

  • Francisco S.
  • Hoschton, GA
  • January 21, 2020

Great community environment to retire. Knowledgeable staff that helped us gain a delightful home buying experience. Construction has been on target with great opportunities for improvement in the quality of construction and materials used. For the value of the property and the house, some of the materials and fixtures should have been of higher quality. Minor issues with paint chips, lighting fixtures, faucet and ceiling fans start to show soon after we moved in. ... More

John Wieland Homes - Make sure to get all the details reg home

Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

  • Anonymous
  • Alpharetta, GA
  • May 16, 2019

Make sure to get all the details reg home

Recent Purchaser

Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

  • Anonymous
  • Atlanta, GA
  • April 08, 2020

Experienced a good surprise before closing. Builder re-sodded and improved drainage without being asked.. Not totally happy with fit and finish as upstairs floors are noticeably not level in one bath and trim on stairs is uneven. A couple of treads squeak. The third garage bay is only 16 ft long and neither of our cars will fit in it. But overall pleased with buying experience, the new home and the plan for our small development. ... More

Bought first home in Foundry

Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

  • Michael C.
  • Alpharetta, GA
  • March 05, 2019

We love out home. However, completion date was four months after the date originally given to us. Reassignments of supervisory personnel caused confusion and miscommunication. During construction it delayed the completion by four months. We like the location and after we live here longer we would we able to respond more appropriately. ... More

John Wieland Homes - The experience during the process wasn't good as expected.

Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

  • Jose C.
  • Marietta, GA
  • July 28, 2021

The experience during the process wasn't good as expected. Some many issues and details. The material qualities weren't good. For example, we can't clean the walls because the paint is peeling. During the walk-in, we found a lot of issues (I can say more than a hundred). We expended more than 3 hours finding issues. Even, our realtor said that it was the first time she saw too many issues during a walk-in. No all of them were solved, but as we needed the house we didn't say anything during the walk-off (celebration day) because we didn't want Pulte to move the closing again. We just checked the 3 big issues we reported 2 months before the closing (they solved them the day before the celebration after we pushed a lot). The other problems are finishes mostly related to painting (maybe around 90%). They used different paints (at different times I assume), so we can see two o more colors on the walls and ceiling. There are parts of the ceiling without paint just the drywall "white color". The painting issues are not related to light perspective as we were told on the wall-in day. As, I told Jack (the field manager) "the repairs that you do not do I will do them", so I started painting. Also, I asked twice (during walk-in and walk-off) about the fireplace how to turning on? And if they could test it. They said me it is just turning on the switch. I tried it by myself, and I realized no gas was there. ... More

HAPPY WITH OUR NEW HOME/LOCATION

Quality 1

Trustworthiness 5

Value 5

Responsiveness 5

  • Sonya H.
  • Alpharetta, GA
  • September 11, 2019

I am giving the stars mainly because of Brent. He was the person that handled not only all of our problems but neighbors problems. The painters were horrible. The cleaners were horrible. Landscaping needs attention. It is obvious corners were cut. I have a million dollars in this townhouse and it is immaculate because I spent the extra money to make sure it was. I would have walked away from this deal if it weren't for Brent and Tom. And my neighbors feel the same. You missed the mark on upselling on a lot of things on the inside as well. I can show you if you want to come and visit. JW homes used to be top quality. I wish it were still that way. ... More

We love the house but not the experience.

Quality 4

Trustworthiness 2

Value 3

Responsiveness 5

  • Anonymous
  • Peachtree City, GA
  • August 04, 2021

Great house and floor plan. Local team was great at helping us through the whole process. Expectations on pricing, design, build times, mortgage process and warranty are all poorly managed. Dates are constantly changing and difficult to pin down. Need to watch them closely. ... More

Good - but not great

Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

  • Richard J.
  • Alpharetta, GA
  • May 29, 2019

Perceived poor (disappointing) rests with executive management; stereotypical of trying to build too many homes in a compressed timeframe and then trying to close them out too fast (with insufficient and or stretched resources). Too many delays, changed schedules, obvious shortcuts and overall disappointing workmanship in multiple areas. I gave 4 stars on some metrics as a courtesy to those field managers that entered the picture at the tail-end as they are doing their best to pick up the dropped balls / issues they inherited. True experience was more like the 3 stars of the overall rating. ... More

Disappointed with quality

Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

  • Anonymous
  • Atlanta, GA
  • April 21, 2019

For a million dollar home we were disappointed with the options at the design center. The subcontractors, in particular the electricians and painters as well as the quality paint used was not good. The quality of many of the materials was substandard as well. The doors are so flimsy you cannot event put a robe hook or towel hook in them. The staff on site were wonderful and very attentive with any issues that came up. JW Homes needs to step it up if they want to continue to build this in this price level. ... More