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Homes by WestBay

(219 reviews in all areas)

What Homeowners Have to Say About Homes by WestBay in Tampa-St. Petersburg

Read the 218 homeowner reviews of Homes By Westbay's new homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners rated Homes By Westbay an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Homes By Westbay’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.1 out of 5 stars
in the Tampa-St. Petersburg area

218 Reviews - 9 Communities

5 ★(118)

4 ★(37)

3 ★(32)

2 ★(16)

1 ★(15)

Quality 4.1

Trustworthiness 4

Value 4.2

Responsiveness 3.9

Design center

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Shawn B.
  • Land O' Lakes, FL
  • May 15, 2019

When at the design center make sure to clarify what comes standard in the home.

New Home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Travis T.
  • Valrico, FL
  • May 07, 2019

We had a smooth process , so happy we chose Homes by Westbay

Westbay Homes is great overall

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Francisco N.
  • Odessa, FL
  • May 06, 2019

I have enjoyed every process in my home buying with Westbay. We love our new home.

Parker Home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Julie P.
  • Odessa, FL
  • May 01, 2019

Top notch experience from sales, to design, to construction, and even warranty. All departments have been responsive and we’ve received what was expected.

Outstanding

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Philip B.
  • Apollo Beach, FL
  • April 26, 2019

A stress free build of our dream home.

Homes by WestBay - Sales Mgr and Construction Mgr were fantastic to work with.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • James S.
  • Land O' Lakes, FL
  • April 24, 2019

Sales Mgr and Construction Mgr were fantastic to work with. We have had very little minor issues as the quality was great and those very minor issues were handled immediately...I have bulti many homes, could not be happier

Very happy

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Lori K.
  • Odessa, FL
  • April 03, 2019

I do mortgages on new construction homes for a living. I dreaded building a home. My process was seamless. Not a single glitch. Every single person I worked with at west bay was incredible. Leslie went above and beyond and even now still says hi when she see me etc. overall a great experience! ... More

I love my WestBay home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Tiffanie P.
  • Riverview, FL
  • March 31, 2019

My house turned out great. I would recommend hiring an inspector to keep an eye on the process.

A great company

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • William S.
  • Land O' Lakes, FL
  • March 28, 2019

Our family love the build quality of homes by westbay and their 2-10 warranty which addresses every little issue that might pop up. We highly recommend homes by westbay and are very happy with our home.

We love our new WestBay home in Waterset

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • David P.
  • Apollo Beach, FL
  • March 21, 2019

We love our new home and the West Bay team has been exceptional throughout the entire process.

Homes by WestBay - Awesome builder.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Chad L.
  • Land O' Lakes, FL
  • October 26, 2021

Awesome builder. We now have such a beautiful home.

True dedication and workmanship

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Brandon G.
  • Riverview, FL
  • October 26, 2021

We had great experiences with the sales agent and the home buying process. When we went to the design studio, they listened to our concerns and passion for what we wanted in our home. They helped us every step of the way.

Quality material and facilities used in the property

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Ankur R.
  • Land O' Lakes, FL
  • June 16, 2021

Great experience with seller and company

Homes by WestBay - I bought the Ballast Point and I love it.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Aretha G.
  • Riverview, FL
  • May 12, 2021

I bought the Ballast Point and I love it. My team worked with me hand in hand. I love it

Homes by WestBay - Keri was fantastic and super responsive.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Sehee C.
  • Riverview, FL
  • March 22, 2021

Keri was fantastic and super responsive.

Great Team, Great Product

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Todd F.
  • Odessa, FL
  • August 11, 2020

This being our first new home, we were a little hesitant on the overall process. The WB team from Sales, Design, and Build did an amazing job ensuring we had a great experience. My only recommendation to leadership: do not force customers to put in materials, only to rip them out. Finds a better solution to having customers opt out of flooring, etc. All in all, we would build another home with the WB Team. Thanks for everything. ... More

New to Florida

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Michael M.
  • Land O' Lakes, FL
  • July 21, 2020

Being new to Florida, we took our time looking around to find the right builder that would balance design aspects with material selections with cost/budget in mind. We happened upon Connerton and Homes by WestBay and decided to take a look. The model houses were “nice” from the exterior (didn’t really seem like anything out of the ordinary) but when we walked through the front door the first thing my wife said was “wow!”. That’s the response I had been looking for since we started looking at houses. The homes were well detailed, but more important to me, the homes had good, strong “bones”. Jim, our sales consultant, took us around to show us the WestBay process, how the homes were structured and how they drove the construction process. We were impressed. Very thorough, very professional, very structured and definitely schedule driven. The design process was very easy, lots of opportunities to view the selections at the Design Center prior to our official appointment where you formally select everything. I actually took their paper form and made it into an excel spreadsheet, so as we were making changes to our choices during our visits to the Design Center, we could keep track of how much money we were potentially going to spend. The process is easy if you and your significant other have similar design taste (which luckily we did). The construction process, much to my surprise, was VERY schedule driven. It’s the first time, of the five houses I have previously built, that the schedule was actually adhered to. Nick, our Construction Manager, was awesome. Great communicator, with regards to what was happening on a weekly basis, where he was in the overall project, and what he was doing to mitigate lost time (when COVID caused some delays). There were a few issues that arose, there always are in construction, but Nick was on top of them and addressed them immediately. Communication is key. If you have questions, ask sooner rather than later and you can potentially avoid issues down the road. At our framing walkthrough I noticed some duct work roughed in that was going to be in conflict with a built in we were planning for later. Since we saw it before the duct was actually run, it was just a matter of relocating the rough in terminal box, which they graciously did that day and we avoided issues down the road. We’ve been in the house a little ore than a month now and we absolutely love it. A couple of minor issues (some “operator error” mistakes on our part) but nothing that would prevent us from whole heartedly recommending WestBay Homes. ... More

Awesome

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Ambioris P.
  • Land O' Lakes, FL
  • July 09, 2020

Buying from Homes by Westbay was one of our greatest decision. So far I have no regrets. Everything from framing to electric and plumbing has been awesome. Little issues were resolved immediately. Thanks again Westbay.

Westbay cannot be beat in terms of quality, service and customer satisfaction. Only minor drawback is the price point for the houses

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Srikanthan R.
  • Riverview, FL
  • July 09, 2020

You can close your eyes and buy a westbay home

Pretty Amazing

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Land O' Lakes, FL
  • February 25, 2020

WestBay is the best Builder I’ve seen yet. In addition, great staff like Brenna that has made my purchasing experience even better! Go lot 25!

Homes by WestBay - The entire experience has been pleasant.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Jose C.
  • Riverview, FL
  • December 10, 2019

The entire experience has been pleasant. Keri is great, she is very helpful and responds efficiently. Jim did a nice job during the construction and closing phase. Look forward to working with Michelle with the 30 day inspection coming up. The HOA approval process did not seem as efficient however my request was more of an urgency and they may not be equipped to facilitate these types of requests. ... More

Overall Positive Experience

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Land O' Lakes, FL
  • September 11, 2019

We had a wonderful experience with WestBay from start to finish. Any minor issues we did have are more related to the homebuilding industry in general.

Responsible

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • William P.
  • Apollo Beach, FL
  • September 03, 2019

Excellent People to work with Well known and display info Since day one when we showed to model house the vendor Rachel was excellent thru the whole building process who Dave took us by the hand step by step and did f/u call and walks thru etc. As a journey was excellent and I really recommend build with them. As usual nothing is prefect but the few little pebbles on the way were fixed easy and fast. Regarding timing the finish date I think our was ahead of time even. ... More

Happy in Triple Creek

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Bryan W.
  • Riverview, FL
  • May 15, 2019

Be prepared to potentially go over your planned budget at the design center - they have a lot of options.

Amazing house

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Edward C.
  • Odessa, FL
  • April 10, 2019

We couldn’t be more happy with our new home. WestBay thought of everything and put in the best materials. The sales team was great. The building team was great. However, I do have a few complaints. Regarding the design center, it was a mad house when we went down to the preview. And there weren’t enough scheduled times to do it. My wife and I were only able to make it to one preview due scheduling conflicts and the location. My recommendation would be to have a second design center on the north side of Tampa. Regarding workmanship, there were a few things that were done sloppy, like the back splash and some of the inside paint. Our building manager Steve went above and beyond to make sure we got everything fixed according to our satisfaction. But this involved time and effort that could have been avoided. Overall, WestBay is doing things the right way and I would whole heartedly recommend them to anyone looking to build a new house. My hope is that they stay this way and don’t expand too fast as a company. They should keep the company private (and not go public) so they can retain their customer centered values. ... More

Homes by WestBay responded:
Thank you for your kind words, Edward! We strive to provide the best experience possible from start to finish, and will look into expanding our weekly Design Studio Preview days. We apologize for your initial issues with your home's back splash and paint but are glad that Steve was able to resolve those issues in a timely fashion. We appreciate your feedback and suggestions! homesbywestbay ... More