Homes by WestBay

star-rating (104 reviews in all areas)

What Homeowners Have to Say About Homes by WestBay in Tampa-St. Petersburg

Read the 104 homeowner reviews of Homes By Westbay's new homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners rated Homes By Westbay an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Homes By Westbay’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Tampa-St. Petersburg area

star-rating

104 Reviews - 11 Communities

5 ★(64)

4 ★(19)

3 ★(13)

2 ★(3)

1 ★(5)

Quality 4.3

Trustworthiness 4.3

Value 4.4

Responsiveness 4.3

star-rating Great Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Grant T.
  • Riverview, FL
  • November 17, 2019

The people at West Bay Homes have been outstanding. They have met all my expectations. Their quality and craftsmanship is superior to all other builders in this area. They have been there for me, from the time of purchase to well after closing. I would highly recommend West Bay Homes to friends and family. ... More

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William C.
  • Riverview, FL
  • October 15, 2019

Every step of the way on building our new home was an excellent experience. From our sales person to the end of closing. I recommend buying a WestBay home .

star-rating Westbay Homes buying experience process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ronald W.
  • Riverview, FL
  • October 15, 2019

Our sales rep Josue was 100% top of the line. Personable,very caring, and always going the extra yard to meet any problems and snags expediently. The preferred lender ( Homebridgr Financial) assigned us a team led by Patrick and assisted by Ashley who dug in and fought every obstacle to obtain our mortgage. We would highly recommend West Bay Homes and our Family thanks all of you. ... More

star-rating Great Homes!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Everette W.
  • Riverview, FL
  • October 08, 2019

Very great experience from start to finish. Great quality homes. Love that you can pick your design. Prices reasonable. Updated on our building progress. After we moved in little things were fixed as needed in a timely manner. They really care for your house and quality of work. ... More

star-rating Starkey Stanleys

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Albert S.
  • Odessa, FL
  • August 20, 2019

We took a chance on using Homes By WestBay, and we are so glad we did. The attention to detail is amazing. From our sale consultant Geneane to building manager Brandon. If we decide to build again, we certainly will have Homes By WestBay as our 1st option. ... More

star-rating We love our new house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Keya R.
  • Riverview, FL
  • July 24, 2019

We were very happy working with WestBay through the whole process, from buying to closing, and even now through minor warranty issues which they handle quick and completely. They are a very "hands-on" builder, guided us and kept us up to date through every step. The detail and quality is also very good, our home and beautiful and we love it. ... More

star-rating Beautiful Homes and a Great Team

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michelle B.
  • Apollo Beach, FL
  • July 16, 2019

Overall we are very pleased and glad we choose WestBay. We toured all the model homes and builders and Westbay definitely stood out in the crowd. Everyone was very welcoming, excited, and knew their products/options - something that was hard to find with the other companies. All steps of the process were relatively smooth with the exception of our closing coordinator. She didn't really handle any of our interactions well and didn't seem to remember past conversations. Our construction manager was great and our follow up items after closing have been handled promptly. ... More

Homes by WestBay responded:
Thanks for trusting us with your new home! We're sorry you had a less than perfect experience with your closing coordinator. We appreciate your feedback and will look into this. Please do not hesitate to reach out to us at info@westbaytampa.com if you have any further comments or suggestions! homesbywestbay ... More

star-rating Loving It!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Leonard C.
  • Land O' Lakes, FL
  • July 09, 2019

Friendly and Professional

star-rating Homes by WestBay - We love our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hope Y.
  • Brandon, FL
  • July 09, 2019

We love our new home.

star-rating New Home Build

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karen C.
  • Apollo Beach, FL
  • June 25, 2019

This has been the best build we have ever done. The quality, workmanship and the timeliness was fantastic. Also the GC and the warranty specialist have been awesome. This is our 5th build and never has been so great until now. Love WestBay homes.

star-rating Amazing customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James I.
  • Riverview, FL
  • June 11, 2019

very responsive and informative to any questions I have. Addressed any issues or concerns that we have had which we really haven’t had any issues

star-rating Beautiful Westbay Sandpiper

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Timothy N.
  • Apollo Beach, FL
  • May 29, 2019

We were not in the state during the building of our home although we did have family members who participated in all the required inspections. Our construction manager and Quality Assurance Representative from Westbay has been top notch. We were notified immediately if materials or design changes occurred. When we first viewed our home in person the home looked flawless too to bottom. Both the CM and QAR assisted us in setting up our garage, thermostat, and sprinkler systems. ... More

star-rating Dream Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James G.
  • Riverview, FL
  • May 22, 2019

Our experience and service received was everything we expected from building with a quality higher end builder. Glad we chose West Bay.

star-rating Design center

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Shawn B.
  • Land O' Lakes, FL
  • May 15, 2019

When at the design center make sure to clarify what comes standard in the home.

star-rating New Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Travis T.
  • Valrico, FL
  • May 07, 2019

We had a smooth process , so happy we chose Homes by Westbay

star-rating Westbay Homes is great overall

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Francisco N.
  • Odessa, FL
  • May 06, 2019

I have enjoyed every process in my home buying with Westbay. We love our new home.

star-rating Parker Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Julie P.
  • Odessa, FL
  • May 01, 2019

Top notch experience from sales, to design, to construction, and even warranty. All departments have been responsive and we’ve received what was expected.

star-rating Outstanding

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Philip B.
  • Apollo Beach, FL
  • April 26, 2019

A stress free build of our dream home.

star-rating Homes by WestBay - Sales Mgr and Construction Mgr were fantastic to work with.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James S.
  • Land O' Lakes, FL
  • April 24, 2019

Sales Mgr and Construction Mgr were fantastic to work with. We have had very little minor issues as the quality was great and those very minor issues were handled immediately...I have bulti many homes, could not be happier

star-rating Very happy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lori K.
  • Odessa, FL
  • April 03, 2019

I do mortgages on new construction homes for a living. I dreaded building a home. My process was seamless. Not a single glitch. Every single person I worked with at west bay was incredible. Leslie went above and beyond and even now still says hi when she see me etc. overall a great experience! ... More

star-rating I love my WestBay home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tiffanie P.
  • Riverview, FL
  • March 31, 2019

My house turned out great. I would recommend hiring an inspector to keep an eye on the process.

star-rating A great company

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William S.
  • Land O' Lakes, FL
  • March 28, 2019

Our family love the build quality of homes by westbay and their 2-10 warranty which addresses every little issue that might pop up. We highly recommend homes by westbay and are very happy with our home.

star-rating We love our new WestBay home in Waterset

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • David P.
  • Apollo Beach, FL
  • March 21, 2019

We love our new home and the West Bay team has been exceptional throughout the entire process.

star-rating New to Florida

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael M.
  • Land O' Lakes, FL
  • July 21, 2020

Being new to Florida, we took our time looking around to find the right builder that would balance design aspects with material selections with cost/budget in mind. We happened upon Connerton and Homes by WestBay and decided to take a look. The model houses were “nice” from the exterior (didn’t really seem like anything out of the ordinary) but when we walked through the front door the first thing my wife said was “wow!”. That’s the response I had been looking for since we started looking at houses. The homes were well detailed, but more important to me, the homes had good, strong “bones”. Jim, our sales consultant, took us around to show us the WestBay process, how the homes were structured and how they drove the construction process. We were impressed. Very thorough, very professional, very structured and definitely schedule driven. The design process was very easy, lots of opportunities to view the selections at the Design Center prior to our official appointment where you formally select everything. I actually took their paper form and made it into an excel spreadsheet, so as we were making changes to our choices during our visits to the Design Center, we could keep track of how much money we were potentially going to spend. The process is easy if you and your significant other have similar design taste (which luckily we did). The construction process, much to my surprise, was VERY schedule driven. It’s the first time, of the five houses I have previously built, that the schedule was actually adhered to. Nick, our Construction Manager, was awesome. Great communicator, with regards to what was happening on a weekly basis, where he was in the overall project, and what he was doing to mitigate lost time (when COVID caused some delays). There were a few issues that arose, there always are in construction, but Nick was on top of them and addressed them immediately. Communication is key. If you have questions, ask sooner rather than later and you can potentially avoid issues down the road. At our framing walkthrough I noticed some duct work roughed in that was going to be in conflict with a built in we were planning for later. Since we saw it before the duct was actually run, it was just a matter of relocating the rough in terminal box, which they graciously did that day and we avoided issues down the road. We’ve been in the house a little ore than a month now and we absolutely love it. A couple of minor issues (some “operator error” mistakes on our part) but nothing that would prevent us from whole heartedly recommending WestBay Homes. ... More

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ambioris P.
  • Land O' Lakes, FL
  • July 09, 2020

Buying from Homes by Westbay was one of our greatest decision. So far I have no regrets. Everything from framing to electric and plumbing has been awesome. Little issues were resolved immediately. Thanks again Westbay.