Highland Homes

star-rating (685 reviews in all areas)

What Homeowners Have to Say About Highland Homes in Houston

Read the 147 homeowner reviews of Highland Homes's new homes in the Houston area. Houston homeowners rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Houston area

star-rating

147 Reviews - 35 Communities

5 ★(91)

4 ★(26)

3 ★(12)

2 ★(10)

1 ★(8)

Quality 4

Trustworthiness 4.3

Value 4.2

Responsiveness 4.3

star-rating Highland Homes - Best service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Huiqun Z.
  • Richmond, TX
  • December 11, 2018

Best service

star-rating Good people to work with

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Michael L.
  • Willis, TX
  • June 08, 2020

First time building a home and glad we did it with Highland. Jeff and Judy were easy to work with in the office and Bryan was and continues to be responsive with our home. The materials were excellent so far and workmanship was good, any issues I had were quickly addressed. Nothing is ever perfect and they will fix anything which is not up to standard. There are a few things I wish I could have added or changed, but those are minor compared to what I got. I was surprised how quickly the house came together, with an original closing date of May being changed to late March. Overall I would build with Highland again. ... More

star-rating Very Thankful!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Marvis R.
  • Cypress, TX
  • May 12, 2020

Throughout the whole process Danny Day and his team were there. Danny kept me in the loop daily and showed care and concern for my family on a personal level! Highland made sure everything was how I wanted it when I wanted it...

star-rating Great people to build your new home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Iowa Colony, TX
  • February 25, 2020

Highland Homes provided great service during and after the sale. The usual issues that arise in a new home build were addressed promptly. Mostly the quality of people we worked with we’re just excellent. Would certainly recommend to a friend.

star-rating 19103 Sandy Sloth Trail

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Terry A.
  • Cypress, TX
  • November 07, 2019

I would like to compliment Chris our CM for an amazing job and personality. He made us feel very Comfortable. He did an outstanding job in a timely manner and I’m grateful that he built our house. His bedside manner was incredible. In the end Highland is lucky to have Chris as an employee. ... More

star-rating Great home buying experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ron S.
  • Katy, TX
  • November 06, 2019

The home buying process was great. This is my first new home in 20 years. We heard stories from others about difficulties with their new homes and the buying process. So, we expected the some difficulties. Highland Homes was great. The construction manager gave a thorough walk through and all items were addressed quickly. I have already given recommendations to friends and family to buy from Highland Homes ... More

star-rating New Home Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Merced F.
  • Fulshear, TX
  • September 10, 2019

There were some minor cosmetic issues that were addressed quickly. Awesome team to work with.

star-rating Bridgland

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Mark W.
  • Cypress, TX
  • September 09, 2019

Builder responded in timely and made the buying, inspection, and move in process quite easy.

star-rating Great!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rosangela J.
  • Spring, TX
  • July 16, 2019

Jeff and Denise makes a powerful team!

star-rating Excellent Experience

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Cypress, TX
  • June 18, 2019

Excellent experience with the Highland Homes team on our new house.

star-rating Our First home a Highland Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Daniel S.
  • Manvel, TX
  • May 07, 2019

Very happy with our first home. We’ve heard great things about Highland Homes and so far it has met all expectations we had coming into our purchase. Would recommend to anyone looking for high quality.

star-rating My New Highland Homes Home

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alan V.
  • Cypress, TX
  • December 18, 2019

Finish work--paint, drywall and tile--could have been much better. There are multiple corners of walls/bottom trim that are not square and/or even. Highland Homes is correcting all of the issues however, would have rather had the finish work completed properly the first time. I am most pleased with the windows and doors installation. The wooden floors which we chose (which covers most of the downstairs) was installed properly and looks great. And I feel that Highland Homes does an excellent job with installation and design of the Trane Heating and Air Conditioning system--very efficient and very well balanced. Follow up from contractors/sub contractors has been prompt and professional. Our Highland Homes Construction Manager was attentive to our requests and kept us engaged and informed. Yes, I would purchase another HH!!! ... More

star-rating Highland Homes - Great experience and level of professionalism.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Isiaka A.
  • Manvel, TX
  • August 13, 2019

Great experience and level of professionalism. Made the experience seamless.

star-rating Wrights landing

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Parker B.
  • Spring, TX
  • December 10, 2019

Highland Homes made the home buying process very easy. Everyone from the builder to the loan officer were always available to answer questions. They made the process non stressful and go smoothly.

star-rating Live the neighborhood, not sure about the home.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 2

  • Anonymous
  • Montgomery, TX
  • June 11, 2020

Still trying to get things resolved after living here for two months. Worry about issues, I’ve heard about since moving in . Painting was poor.

star-rating Avg review.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Humble, TX
  • September 07, 2019

Ensure work is done thoroughly and you have looked at everything. The contractors tend to miss things here and there.

star-rating Great house, but...

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Matthew S.
  • Richmond, TX
  • November 07, 2019

...we moved in two months ago and still have zero options for cable/internet. It’s 2019, the internet is not optional! Should have been ready to go before closing! Otherwise great house and great experience.

Highland Homes responded:
Hi Matthew,

Thank you for your review and I’m so glad that you had a great home building experience and think your house is great! I’m sorry to hear that you do not have internet through your provider yet. We will continue contacting the service provider as well to get resolution to this issue. Thank you for being a Highland Homeowner and if you have any questions please reach out to our team. highlandhomes
... More

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Mahendra T.
  • Fulshear, TX
  • August 13, 2019

Very nice experience from buying till closing.

star-rating Satisfied Homeowner

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • William K.
  • Conroe, TX
  • July 29, 2020

Very pleased with our home. Very comfortable and satisfied. Surprised there were no spouting on rear roof over patio. That should not be an option; it is as essential as spouting on front roof.

star-rating Great Team

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Chris N.
  • Humble, TX
  • May 08, 2020

Highland made it very easy to buy our home. We would buy again from them.

star-rating Highland Homes - everything excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Muksep P.
  • Richmond, TX
  • April 12, 2020

everything excellent

star-rating Excellent Experience with Highland Homes -

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Calderon C.
  • Humble, TX
  • August 13, 2019

Overall we had a great experience with Highland Homes. We were kept up to date during the process and timeline expectations and completions. The work was done great but was not perfect. That said, when these imperfections were brought up, attentive to the issues and resolved. I highly recommend Highland Homes, the home was beautifully built and we love it. ... More

star-rating QUALITY CONSTRUCTION

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Dilip D.
  • Cypress, TX
  • March 25, 2019

Construction quality is excellent. Choice of different floor plan is good . Finesse in Painting can be improved. Warrant department is very responsive .

star-rating Great but not the best

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Tommy M.
  • Richmond, TX
  • February 24, 2019

I would give this survey a 5/5 if the work quality was better and if issues were more transparent. Overall a good buying experience despite some hiccups, I will say that they are very responsive to issues that are raised, but if your paying close to half a million dollars for a home you expect it to be top notch. Jovanny and hector were absolutely great though! Thank you for everything! ... More

star-rating First time builder

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Bryan M.
  • Conroe, TX
  • June 17, 2020

We were 8 hours away while house was being built. Salesman keep us in the loop and was very easy to get in touch with. We were disappointed in the standard choices at the design center and had to upgrade just about everything. House was completed exactly on schedule. Some things that you would think would be standard were upgrades. Such as ethernet drops in office and entertainment room, coach lights on front of house, different color paint, under cabinet lighting, ceiling fans in all rooms. All these things along with upgrading flooring, cabinets, tile, and granite end up adding substantial cost to the house. We love the house and neighborhood. ... More