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What Homeowners Have to Say About Highland Homes in Dallas

Read the 604 homeowner reviews of Highland Homes's new homes in the Dallas area. Dallas homeowners rated Highland Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Dallas area

604 Reviews - 26 Communities

5 ★(476)

4 ★(66)

3 ★(37)

2 ★(14)

1 ★(11)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.6

Nice Build

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Prosper, TX
  • February 06, 2020

For the price pointe, Highland homes builds a respectable home.

Highland Homes - A great experience.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • James E.
  • Forney, TX
  • January 21, 2020

A great experience. The whole process was better than I expected. Wonderful service from beginning and still helping now. We enjoy our new home

Highland Homes - Great neighborhood, overall experience with Highland met our

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Kim L.
  • Roanoke, TX
  • January 14, 2020

Great neighborhood, overall experience with Highland met our expectations. Would recommend

The Perfect Choice in Aubrey!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Christian P.
  • Aubrey, TX
  • January 09, 2020

Highland homes pulls out all the stops and pays great attention to detail! IN addition, their sales staff is simply the best and the main reason we made the decision to go with Highland Homes! One of the best decisions we made in our move to Texas!

Very Happy

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Michael H.
  • Lantana, TX
  • December 22, 2019

Not covering flooring after installed caused some minor damage. Paint overspray, muddy shoes on carpets, some small paint drops on carpet. Very minor, but many subs did not remove shoes even though there was sign on door. Also, better communication on what we could have expected from pavers on back patio. They were not what we anticipated. We should have asked to see example. All in all, Garrett was very responsive to any and all concerns we had, and we were very happy with Garrett as our builder. ... More

ratings

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Edwin S.
  • Northlake, TX
  • November 06, 2019

the quality of workmanship and materials are ok, based on what you pay for. But they house should have been cleaned more prior to moving in. We've only lived in this house for over a month, and will have it inspected by 6 months time before warranty expires. ... More

Great home build!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Justin L.
  • Melissa, TX
  • October 05, 2019

We had a few issue due to poor workmanship on contractors or possibly unknowing mistakes but overall anything that was broken was fixed quickly and completely by Justin. Our builder manager was great and always there for us.

The little things...

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Prosper, TX
  • September 26, 2019

We love our home and were overall pleased with the process. The only complaint we had was that the little things were sloppy. We have white tile in our master that we have paint, caulk, and glue on. They laid the tile early in construction and did not protect it. We keep finding little finishing things like spots that aren't painted, thing that should have been painting that were simply rubbed with calk to cover instead, sloppy paint and drawers that don't run properly. Other than the little things our home is perfect. ... More

Pleased with the outcome

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Lloyd R.
  • Little Elm, TX
  • September 24, 2019

Highland has worked with us to develop a plan to correct the issues we had. They have not given us a problem with any of the parts of the build that we were dissatisfied with; in fact on many levels of their organization they have proved that they cared. Once we were able to make a schedule that worked for both of us they worked quickly and on time to deliver with minimal long term disruption to our home. We are satisfied with the outcome. ... More

Return Customer

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Lantana, TX
  • September 19, 2019

this is our second time to buy a Highland Home. We are pleased with the quality and would buy from them again!

Highland Homes - This was our first home purchase and we couldn't be happier.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Ken B.
  • Aubrey, TX
  • September 18, 2019

This was our first home purchase and we couldn't be happier.

Home sweet home

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Sanjeev V.
  • Celina, TX
  • September 17, 2019

Anna, sales manager of Mustang Lakes was a pleasure to work with. She knows how to connect with the buyer at a personal level to understand the budget and provides amazing options to meet the need. Thanks to her patience, creativity and professionalism to make this experience amazing for us for years to come. Greg, construction manager was prompt, polite, educational, patient, responsive and amazing to work with to complete this project. His timely update, response and closing out actions were worry free for us to focus on our daily life. I do find highland base options do not measure up to the quality of the home they build. We ended up upgrading most of the things that challenged our budget and total price of the house. Thanks to Anna to be creative to help us navigate this within our budget. Thanks to Greg on creative spice rack as part of the cooking range. Worked out amazing. God bless them both. Thanks for giving us a beautiful house to grow old. ... More

Highland Homes - Excellent service & follow up

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Lantana, TX
  • September 17, 2019

Excellent service & follow up

Great Home

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Little Elm, TX
  • September 10, 2019

Very happy with our new home. Did have some issues with incorrect tile being installed and not caught until the day we closed. Doug helped us get everything switched out immediately to the correct style. Very happy with the tall ceilings and bay window in the master bedroom. ... More

Outstanding experience

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Daniel W.
  • Prosper, TX
  • September 03, 2019

Corporations are simply a legal entity that is composed of people. The people make the organization. The people at Highland Homes in Star Trail have impeccable character and integrity. They are trustworthy and fair. You cannot ask for more from a home builder. I can highly recommend Highland without any reservations. ... More

Very responsive; overall love our new home.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Jennier B.
  • Aubrey, TX
  • August 20, 2019

We’ve had an excellent experience, particularly when dealing with our Construction Manager Cody R. Cody is very knowledgeable, thorough, and follows through. We are having a minor fly issue (they are coming in the garage and through our adjacent bathroom wall...) and within minutes of notifying Cody, he was here and arranged for pest control. He and the contractors that have come out have been attentive and courteous. ... More

Highland Homes - Outstanding experience from sales counselor to builder to senior

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • David R.
  • Lantana, TX
  • August 13, 2019

Outstanding experience from sales counselor to builder to senior executives. Great quality with outstanding follow up and warranty issues.

Excellent Value-

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Ludmilla L.
  • Aubrey, TX
  • August 07, 2019

Sandbrock Ranch is a great development. Love the Amenity Center and all the open areas. Will, Kelsi, and Blake were, and still are, responsive to my needs and requests. Great Team!

Very Solid builder

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Prosper, TX
  • July 23, 2019

We have trusted Highland to build a home for us on multiple occasions. They are a solid team and easy to work with.

Great builder

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Ryan W.
  • Anna, TX
  • July 23, 2019

They make the process easy and fun. You’re included all the way through the process.

Love My New Home

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Marsha L.
  • Aubrey, TX
  • July 22, 2019

Great builder, very professional and responsive staff, good neighborhood amenities, good value.

Great Quality Houses in Great Community

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Mark S.
  • Celina, TX
  • July 20, 2019

Another excellent experience and proud Highland Home Owner.

Great experience from the beginning to the end.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Anonymous
  • Prosper, TX
  • July 09, 2019

Highland Homes allow you to feel comfortable asking questions of any kind.

Pleased

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Donald B.
  • Oak Point, TX
  • May 22, 2019

Good people to purchase your mortgage with!

Great experience

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Thomas W.
  • Lantana, TX
  • May 08, 2019

Great customer experience. Any issues we had were always resolved in a timely manner