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What Homeowners Have to Say About Highland Homes in Dallas

Read the 603 homeowner reviews of Highland Homes's new homes in the Dallas area. Dallas homeowners rated Highland Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Dallas area

603 Reviews - 26 Communities

5 ★(475)

4 ★(66)

3 ★(37)

2 ★(14)

1 ★(11)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.6

Highland Perfection

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Rachel C.
  • Prosper, TX
  • February 06, 2019

Our sales counselor was truly amazing - she listened to exactly what was important to us and helped think outside the box to achieve our dream. Then the hand off to the construction manager was just as good. He brought some excellent suggestions to the table and worked through some (inevitable) minor obstacles that presented themselves along the build process. Now that we have been in our home for a few months, we've had a couple minor things here and there, and the warranty process is just as great. My husband and I could not be happier and are so fortunate to have Highland build our dream. I would highly recommend Highland to anyone looking for a new construction home. The thoughtful little extras they do in their construction really make a great product. It is evident they are not just about making a profit; they want to do the right thing. There are some other good builders out there, but Highland truly goes above and beyond to take care of its customers. ... More

Great Experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Aubrey, TX
  • February 06, 2019

This was our first brand new home purchase and it was a fantastic experience. Our builder, Andrew, was very easy to work with and very quick to respond to any concerns or questions we had during the entire process. No detail was too small to address. We are extremely happy with our new Highland Home. ... More

Experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Blake B.
  • Royse City, TX
  • January 29, 2019

The experience was not what I expected. I’ve heard horror stories about building a house and people saying it was the worst experience ever. With highland homes, that’s not the case. I literally am a highland homes forever customer. This experience was absolutely painless and stress free! I highland recommend building a highland home. Ask for Zach and use Chris as your builder if offered. ... More

First time home buyer

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Christopher B.
  • Aubrey, TX
  • January 22, 2019

Couldn’t be happier with the home we chose. Highland Homes has surpassed all of our expectations.

Great builder, sales associate was hard to deal with

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Northlake, TX
  • January 22, 2019

David was great, House only needed a few touch ups. Alicia, the sales associate, tried to scam us out of something because we had “already closed and it would’ve been taken care of if we hadn’t asked after we closed” (which we did). Without David’s help she would have scammed us. Thank you, David ... More

TOP SHIELF BUIlDER

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Melvin K.
  • Royse City, TX
  • January 09, 2019

The Best Builder in Texas

Excellent!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Candace K.
  • Celina, TX
  • December 29, 2018

I had built a home prior to this with a different builder and assumed I'd experience much of the same issues and related stress with this new build with Highland. Thankfully I was wrong! The process from start to finish was like a dream. When any issues did pop up (as is the nature of new construction), the Highland team (especially the builder and Sales Rep) were nothing short of outstanding! I actually enjoyed every phase immensely and I am so grateful to Highland for that experience. They have my highest recommendation. ... More

Everything We Asked For

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Cale G.
  • Celina, TX
  • December 15, 2018

Great to work with from design to build to finish. Everything we asked for before, during, and after the construction process was completed as promised. They made everything right!

Great experience!!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • David M.
  • Argyle, TX
  • December 13, 2018

Everyone was great - from the sales staff to the builder supervisor all the way through to warranty issues!!

Excellent!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • David L.
  • Celina, TX
  • December 06, 2018

Be sure to ask plenty of questions. Highland staff are very helpful and approachable. There are no dumb questions!

Great Home Buying Experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • David F.
  • Lantana, TX
  • December 02, 2018

Overall buying our Highland Home was a positive experience. There were several issues during the building but that happens to every home builder. Melissa our construction manager was very attentive and took care of each issue quickly.

Fantastic quality with stellar service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kevin K.
  • Prosper, TX
  • November 29, 2018

Highland is a cut above the rest, something immediately recognized upon entering their homes. Service is top notch led by responsive and professional representation

Rayshell and Jordan were both great! They both were patient with our questions and super nice.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Anna, TX
  • July 14, 2021

The home is beautiful and we are really happy that we managed to get a home with Highland in this crazy market. Out of the builders we looked at, we could tell Highland had good quality homes.

She kept of inform at all times

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Kevin D.
  • Oak Point, TX
  • June 22, 2021

They will guide you step by step through the process.

Building from out of state.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Jamar D.
  • Prosper, TX
  • June 15, 2021

We are new to Texas and spent a great deal of the building process out of the country. Our Construction Manager (Justin Minikes) was always available to answer any questions and offer his expertise. He would even go as far to video chat to show the progress. As we have settled into our new home, he continues to be at bay to answer any questions or concerns we may have. This is always done expeditiously. We love our home but we loved the experience even more! I now understand why Highland Homes are so highly sought after ... More

How responsive and kind the entire team was with the process.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Alexander B.
  • Oak Point, TX
  • June 15, 2021

Highland is a good home builder. They do care about taking care of you after you close your house with them. Home building takes time and fluidity, be patient it’s worth it.

1st time home buying

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Darby F.
  • Aubrey, TX
  • May 18, 2021

The beginning process was so exciting. Everyone that helped us with highland was informative and kind. We had a few delays on windows and the brick for the home which extended our closing 2 months. That is something you just have to be flexible with when building a new home. Only complaint, the items we wanted fixed before closing seemed to not be handled with care. The workmanship seemed to be sloppy. For example where a the bottom of the floor/wall buckled that was fixed in closing day. Well who ever fixed left paint and caulk on the wood planking and it was not smooth. That’s just one example. I put in warranty ticket for the minor things we found again which is common. Very fast response! They came out a few days later to look at the items. We are very happy with our home! ... More

The Level of care and expertise we experience was unmatched!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Blake C.
  • Aubrey, TX
  • May 13, 2021

The people who assisted us in our homebuying experience really gave us 100%. We really appreciated the help and knowledge!

Great value

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Roger H.
  • Rockwall, TX
  • May 13, 2021

The home has many extras that are the difference when selecting a builder

Attention to details is great

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Mark P.
  • Aubrey, TX
  • April 22, 2021

So many things are done well in our new home. We love it and working with Highland has been great.

Highland Homes - Working with a great salesperson like Jamie evans and a lender

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Karla M.
  • Forney, TX
  • April 22, 2021

Working with a great salesperson like Jamie evans and a lender like Matt and a builder like Blake makes for a first time homebuyer a wonderful experience

Highland Homes - Very trustworthy and authentic team from Sales to Builder

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Gregory M.
  • Prosper, TX
  • April 22, 2021

Very trustworthy and authentic team from Sales to Builder

The sales rep was very responsive and the construction manager as well

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Mark W.
  • Oak Point, TX
  • April 15, 2021

It is a great neighborhood

Highland Homes - Highland homes made the building process a breeze.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Luke S.
  • Aubrey, TX
  • April 15, 2021

Highland homes made the building process a breeze. We love our new home and are happy we chose Highland.

Highland Homes - We had a little pause at the beginning of the pandemic.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Stephen H.
  • Argyle, TX
  • March 02, 2021

We had a little pause at the beginning of the pandemic. They work with our fears and allowed us to make changes to better meet or needs.