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What Homeowners Have to Say About Del Webb in San Antonio

Read the 55 homeowner reviews of Del Webb's new homes in the San Antonio area. San Antonio homeowners rated Del Webb an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.4 out of 5 stars
in the San Antonio area

55 Reviews - 1 Community

5 ★(14)

4 ★(16)

3 ★(7)

2 ★(13)

1 ★(5)

Quality 3.2

Trustworthiness 3.4

Value 3.5

Responsiveness 3.2

Great Community

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Donna C.
  • SAN ANTONIO, TX
  • July 14, 2020

The closing went very smoothly and the representative was professional and didn’t rush he answered any concerns I had. After moving in the builder, Josh, has been wonderful ensuring the few things that needed to be fixed have been and repaired in a timely manner. He is a thoughtful and caring young man. ... More

Great Experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Robert M.
  • SAN ANTONIO, TX
  • May 31, 2020

Very smooth buying experience. We visited Hill Country Retreat, and selected the plan for our new home, and returned to San Antonio a few weeks later to select the design upgrades within the interior. Everything went very smoothly. Our only regret is that because we lived a great distance away, we were unable to visit our home as it was being constructed. The remedy was progress photos from local friends, and weekly updates from the Pulte building manager and sales rep. A very satisfying experience. ... More

Amazing experience, great product! Just what we wanted.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Christopher Y.
  • SAN ANTONIO, TX
  • May 28, 2020

We were not keen on a new build for our home purchase, but the sales team worked very well with us to discuss all our options. Once we put it all down on paper the decision became obvious for us. And the process was amazing, we got just the tight house on the perfect lot, finished to our wishes. Could not be happier about our new home. ... More

Wonderful caring and responsive

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Nicole B.
  • SAN ANTONIO, TX
  • May 27, 2020

It didn’t always go perfect but that is life, when I wanted to make changes it was done without difficulties. When I noted something was missing or not what I ordered they remedied it right away.

Very Pleased

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Mary K.
  • SAN ANTONIO, TX
  • January 31, 2020

Enjoy the quality ,attention to details ,friendly

Quality homes in a great community.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • SAN ANTONIO, TX
  • August 09, 2019

A good assortment of quality homes in a community with great amenities.

Our overall buying experience was excellent.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • David R.
  • SAN ANTONIO, TX
  • May 01, 2019

We were very pleased with our buying experience from beginning to end.

Showing care for our individual concerns and needs.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Elda C.
  • SAN ANTONIO, TX
  • March 03, 2021

Jennifer was great about interacting with us. When the home was being built we lived out of state so our adult children over saw everything about the build and Jennifer made sure we were all,on the same page. BTW our kids did a stellar job! We love our home! ♥️ ... More

Very satisfied.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Ramon C.
  • SAN ANTONIO, TX
  • June 06, 2019

Very responsive sales (Dayna) and build (Troy) staff.

Pleased

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Candice D.
  • SAN ANTONIO, TX
  • May 21, 2019

Very pleased with the overall quality of the home. Management is very attentive and responsive to homeowner concerns.

Del Webb - From beginning to end the process was quite simple.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Errol P.
  • SAN ANTONIO, TX
  • July 07, 2021

From beginning to end the process was quite simple.

Del Webb - The follow up team is great

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Connie N.
  • SAN ANTONIO, TX
  • July 06, 2021

The follow up team is great

Outstanding sales staff and responsive field personnel

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Thomas F.
  • SAN ANTONIO, TX
  • January 10, 2021

Our sales professional, Bruce Muhlberg, was a superb representative of Pulte and his patience and knowledge of the Pulte homes was invaluable as we considered our home options at Hill Country Retreat. Kenny Jiral and James Donahoo were outstanding in providing follow-up to the few minor issues we experienced. Overall, Pulte was a pleasure to work with! ... More

Del Webb - So far it's been over a month there not getting the work that

Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

  • Rose F.
  • SAN ANTONIO, TX
  • December 01, 2020

So far it's been over a month there not getting the work that needs to be done.

Del Webb - We love our house

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Diane A.
  • SAN ANTONIO, TX
  • January 28, 2020

We love our house

Love My New Home!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Leonard S.
  • SAN ANTONIO, TX
  • August 13, 2020

Love my new home and am very pleased with it. Have found a few minor issues with our new home but they were either quickly fixed or we fixed them ourselves. Truly believe it is a great benefit to be close while the house is being built and check on it at least once a week. We found several issues during the building that were quickly fixed. If they had not been pointed out by us would they have been caught in time to fix or caught at all? It appears at times that the subcontractor is more concerned with just completing the task and moving on the next house vice actually caring for the quality of his work. ... More

Del Webb - Del Webb is great for seniors!

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • SAN ANTONIO, TX
  • November 03, 2020

Del Webb is great for seniors!!!

Close but not quite there.

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

  • Steven B.
  • SAN ANTONIO, TX
  • May 28, 2020

Lacking in attention to details like trim work, light fixtures. Once notified, very good at fixing the problems.

Del Webb - Love my new home.

Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

  • Larry M.
  • SAN ANTONIO, TX
  • May 26, 2020

Love my new home. Move in during Covid 19 was a bit complicated. Make sure to get construction manager commitments in writing or completed prior to closing.

Del Webb - The success of large scale home construction projects largely

Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

  • Thomas S.
  • SAN ANTONIO, TX
  • January 26, 2021

The success of large scale home construction projects largely depends on "production housing"; ie a form of on-site manufacturing that employs speed. While this bolsters efficiency it can compromise quality.

Very professional

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Cynthia A.
  • SAN ANTONIO, TX
  • December 09, 2020

Builder was very timely to any issues that needed attention

Helpfulness of sales person

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Marlo B.
  • SAN ANTONIO, TX
  • December 08, 2020

I used my own inspector for 2nd opinion. Issues he found were minor

Nice Home

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Cynthia F.
  • SAN ANTONIO, TX
  • July 21, 2020

The only thing we were not happy about was the back yard. When we were shown lots we picked this lot because it was thr flattest. We think it is terrible that you leave the backyards where they can’t be used, it is even hard to stand up. The yards should be smoothed out before the grass is planted. with this being a community for older people that some have trouble walking you certainly didn’t think much about people falling. Please look into this before doing other homes this way. We had plans for a beautiful backyard and it is not possible. ... More

OK Quality at a Not-so-Low Price

Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

  • Anonymous
  • SAN ANTONIO, TX
  • October 14, 2019

We love this house, its layout, roominess, and amenities. But, it gets rather pricey when you want things the way you want them, rather than how the "computer system" wants them. For example, the "computer system" said we could not extend tile into the closet immediately adjoining the 2nd bedroom's bathroom. We were forced to have carpet. Similarly, we couldn't have the same color cabinets in our Laundry Room as we had in our Kitchen. Good grief! Craftsmanship? The bricklayers did an absolutely outstanding job. Just about the best bricklaying I've seen anywhere. Painting? The painters did a great job, too, on the walls, ceiling, and trim, but unfortunately also the floor, door knobs, strike-plates, tile, mirrors, electric cover-plates, etc. Oh, yeah, and if you want to inquire about making a change, it'll cost you $250 just to ask the question. And, that $250 is not returned as a credit should you move forward with the (costly) change. The Sales Representative and Construction Supervisor were both great to deal with. They were attentive to our needs throughout the process. We received regular weekly updates throughout and sometimes more often, always keeping us to date, especially when we couldn't be in San Antonio at the time. ... More

Happy with house but disappointed with inside cleanup

Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

  • Rebecca K.
  • SAN ANTONIO, TX
  • April 08, 2020

The home was built well but cleanup inside was sloppy. Paint spatter on floors, doors & walls not properly painted, grout left on tiles, scratches on glass & bathroom fixtures, missing tabs on cabinet doors and drawers. You really need to look closely at floors, walls and ceiling, checkout cabinetry & window surfaces. ... More