Read the 107 homeowner reviews of Del Webb's new homes in the Houston area. Houston homeowners rated Del Webb an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(56)
4 ★(32)
3 ★(14)
2 ★(3)
1 ★(2)
Quality 4.3
Trustworthiness 4.5
Value 4.2
Responsiveness 4.6
star-rating Joe and laura
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Good experience
star-rating Quality built home and follow up after move-in
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellently built home. Have been completely satisfied during the build process and 1st month of living in the home. Several minor problems after move-in were addressed quickly and professionally.
star-rating Very good experience & wonderful people to work with
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
For the very start the experience was excellent and staff very responsive to questions and needs
star-rating Love my new home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The design, floor plan, and open space are amazing! I’m so happy!
star-rating Del Webb - I am enjoying my new home.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I am enjoying my new home.
star-rating Superb sales staff
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We never felt pressured or rushed. We visited many times before making a decision to buy and were greeted and treated well each time.
star-rating Amazing Place
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole process from looking at the property to moving in was very smooth.Great communication, questions were answered, great community.
star-rating positive
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The field manager was very communicative and responsive to concerns and kept me up to date on the progress of the home building
star-rating Happy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very happy with my experience in purchasing my home. Everyone was friendly and helpful from the sales agent to the very helpful design center. Any questions or needs were quickly met during the building process. Phone calls or messages were quickly returned. This house made me want to leave my beloved long time house in another state. ... More
star-rating Del Webb - Our builder, Dennis, was very knowledgeable and great to work
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Our builder, Dennis, was very knowledgeable and great to work with.
star-rating We appreciated quick responses to our questions and concerns
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
We are enjoying our new home, appreciate the workmanship but wish there could have been a little more flexibility in cupboard placement.
star-rating Del Webb - Everyone we have worked with has been helpful and worked we us
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone we have worked with has been helpful and worked we us on any issues that arose during construction. We love our new home.
star-rating Del Webb - Good Building Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Our home is well built and we love the design and extras. Issues arising during construction were handled professionally and promptly. I also felt that we could trust the construction team and received feedback during the process. It is important to stay in close communication with Construction Manager. ... More
star-rating Dell Webb new house review
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Overall a very positive experience purchasing our new house in Dell Webb.
star-rating Very happy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
I am very happy with my new house. Bryan has been quick to take care of the few little problems that we found.
Del Webb responded:
We are so sorry you have had a frustrating time getting your issues corrected but thank you for taking the time to leave a review. We would like to learn more so we can assist accordingly and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby ... More
star-rating Great house-poor sales experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
The construction teams have been excellent and worked hard to assure all was done well. The community is well kept. I am very glad I bought here. The only negative experience was the buying process which was difficult because I couldn't get answers to my questions and I felt that I was begging to buy a house here. ... More
star-rating Enjoyable
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our buying experience was seamless and enjoyable. Everyone involved, Antoinette, David and Jason have been informative, helpful, responsive and really seem to care about us and our purchase experience. We bought in the community for the lifestyle it offers and the quality of the home is satisfactory for the price we paid. ... More
star-rating Decision to go with Del Webb for our new home was a good one
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
From the time we selected the model home best suited to our needs through the building process and final inspections we found all of the Del Webb representatives to be responsive, caring, and with excellent attention to detail
star-rating Thrilled
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I am very happy with my new home. I purchased an inventory home, but if I were building from scratch I would have upgraded the appliances.
star-rating Del Webb Sweatgrass
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Nice house for the price.
star-rating Quality
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Best to have all touch up work done before closing. So far I’ve been waiting more than two and a half months to get things finished.
star-rating Del Webb Sweetgrass
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My wife and I have been very pleased with our Del Webb experience. The staff and on-site managers have been outstanding to work with. We are very pleased with the quality of workmanship in the home. The customer service has been excellent. Responses to our inquiries have been very prompt and any issues have been promptly addressed and resolved. We would recommend Del Webb to family and friends! ... More
star-rating Love the Del Webb concept
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
I am loving my new home. It is absolutely perfect for me. So far, I have found the workmanship to be excellent. The floor plan is innovative and very efficient. Since I was downsizing, I was afraid I had brought too much stuff but surprisingly I find that I have plenty of storage in this house, As much kitchen stuff as I have, there was a place for all of it. This kitchen is one of the most efficient I have every seen. I do wish they had an option for built in ovens so they are at eye level but other than that, I love the kitchen. My friends that have visited all say they have "house envy". And one of them has already bought the exact same floor plan for me right around the corner. All the neighbors are great and there is so much going on here that you don't ever have to be bored or lonely unless you just choose to be. This was a good decision for me. ... More
star-rating Del Webb - All of the people I dealt with, the sales office, design center
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 5
All of the people I dealt with, the sales office, design center and the supervisor of the building of my home were very helpful and responsive to my questions and concerns
star-rating Del Webb - My experience with the building of my home was good the staff
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
My experience with the building of my home was good the staff informed me often about the building progress. Sending pictures and answering questions I am happy with my new neighborhood and home.