What Homeowners Have to Say About Del Webb in Indianapolis

Read the 53 homeowner reviews of Del Webb's new homes in the Indianapolis area. Indianapolis homeowners rated Del Webb an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.7 out of 5 stars
in the Indianapolis area

star-rating

53 Reviews - 3 Communities

5 ★(13)

4 ★(23)

3 ★(4)

2 ★(10)

1 ★(3)

Quality 3.5

Trustworthiness 3.8

Value 3.6

Responsiveness 3.3

star-rating Outstanding

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Douglas K.
  • Fishers, IN
  • May 27, 2020

We love our new home!!!

star-rating Great Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard K.
  • Plainfield, IN
  • February 19, 2020

Any questions we had were quickly addressed by our field supervisor. He communicated with us on a regular basis

star-rating Great Value in Plainfield

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Craig C.
  • Plainfield, IN
  • December 13, 2019

We were remote buyers (about 4 hours away) and had great communications throughout the building process. Great experience

star-rating Very Happy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael T.
  • Fishers, IN
  • December 11, 2019

We are very pleased with outcome. We built our house while living 500 miles away. Our field managers gave us frequent updates and answered all questions very promptly.

star-rating Second Del Webb home... love the Reflection!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Fishers, IN
  • September 25, 2019

We moved from a finished basement ranch home to one floor Reflection spec home in Britton Falls. Love what the designer picked and Clint was the BEST to oversee our construction process! Britton Falls is a wonderful neighborhood with so much to do!

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carolyn M.
  • Fishers, IN
  • June 27, 2019

Everything has been outstanding and the people are very responsive to any and all concerns.

star-rating Great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marian F.
  • Plainfield, IN
  • April 25, 2019

My experience with my new Del Webb home has been great. Any issues I had were handled immediately. My construction manager was great to work with.

star-rating Del Webb review

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Plainfield, IN
  • September 08, 2020

Nice area.

star-rating Del Webb - Our field manager was excellent to work work.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Scott S.
  • Plainfield, IN
  • January 08, 2020

Our field manager was excellent to work work. Very responsive to our questions or concerns.

star-rating Mostly Satisfied

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Joseph F.
  • Plainfield, IN
  • January 15, 2020

Been in home for 2 months, finding little things that sub-contractors shortcut, covered over or ignored. Believe they took advantage of new to the business construction manager. Fortunately so far, I have been able to fix or repair items w/o much, if any, cost. ... More

star-rating So far so good. Check back in one year

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • William D.
  • Fishers, IN
  • October 30, 2019

We are still waiting for Pulte to respond to our request to fix a couple of issues.

star-rating Del Webb - Attention to detail is impressive as is communication and responsiveness

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • David F.
  • Plainfield, IN
  • May 29, 2019

Attention to detail is impressive as is communication and responsiveness during construction. Upgrades and options are pricey but worth the expense if they meet your needs. Quality of bathroom fixtures disappointing.

star-rating Satisfied

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Ronald A.
  • Plainfield, IN
  • March 12, 2019

The Sales person was very helpful. The field manager always called to tell us what phase of the building was in and when to expect what the next step will be. Will be glad when we can get the yard and landscaping in. Our suggestion is to new home buyers, is to get the taller bathroom vanities, and the comfort highth toilets. ... More

star-rating DELL WEBB SURVEY

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • George D.
  • Fishers, IN
  • May 01, 2019

The house is well built, but has one design flaw. The furnace room and the laundry room should be reversed. That way hot water would flow quicker to the master bath room and to the kitchen area. Right now it takes a full 2-3 minutes to get hot water to the master bath sinks ( complaint from other homeowners also) After the hot water has been shut off for more than 3 minutes we have to wait again a full 2 minutes to get hot water.We are wasting a lot of water with the set-up we have now. The laundry room would be the same distance from the water heater, so no adverse change there. The only adverse effect would be the front bath would have a long time getting hot water, but this room is used the least. ... More

star-rating Great new home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Susan L.
  • Plainfield, IN
  • May 26, 2020

There are definitely things I would change in this house. For example, the shelves in the kitchen cabinets are too high and I am unable to move them without help (which I don't have). I will have to hire someone to do this for me. The linen closet is tiny and will not accommodate towels. But overall I really like this home. ... More

star-rating Home Sweet Home

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Paul S.
  • Plainfield, IN
  • January 09, 2020

Many mistakes made with construction, material reused to correct the mistakes. Several Trim problems through out home. And many minor issues that as an owner have been corrected that shouldn’t be.

star-rating Del Webb - Be sure you make appointments with builder and make thoughts/needs

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Plainfield, IN
  • September 09, 2020

Be sure you make appointments with builder and make thoughts/needs known about how you want the house to be completed.

star-rating Good builder

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 2

  • Anonymous
  • Plainfield, IN
  • September 08, 2020

I purchased a spec home and there were a few issues that were supposed to be fixed before closing. When I arrived the morning of closing they were not completed but I was told the would be completed asap. Since closing, I have had promises the issues will be fixed but they have not been completed at this time, 5 weeks after moving into my new home. ... More

star-rating Happy with my new home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Terry M.
  • Fishers, IN
  • September 08, 2020

The whole process was easy. I lived and worked 2 hours away...I still felt connected to the build process. Project manager supplied pictures weekly to keep me informed. Great experience.

star-rating Landscaping sides and back.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Lawrence F.
  • Plainfield, IN
  • June 02, 2020

Area surrounding house on sides and back graded very poorly. standing water deep ruts. Grass seeded area very poor job

star-rating Dell Webb

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Monte H.
  • Plainfield, IN
  • May 26, 2020

Check your home against your order to make Sure it is right as we had major things we ordered missed like fan rough ins missing the wrong toilets installed

star-rating Home Sweet Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Denise G.
  • Fishers, IN
  • May 26, 2020

The sales staff were supportive. Showed me many options to help me feel comfortable choosing a floorplan that worked for me, and not just one of the models. The design center was great. My construction manager gave me weekly updates, and made sure all of my questions were answered. I never felt like a bother. I was able to ensure my forever home was just what I wanted. ... More

star-rating Del Webb - Follow-up by warranty folks needs improvement.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Howard B.
  • Plainfield, IN
  • April 08, 2020

Follow-up by warranty folks needs improvement. The folks who managed the construction were wonderful and did a great job.

star-rating Del Webb - Some areas of quality are questionable.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Plainfield, IN
  • February 18, 2020

Some areas of quality are questionable.

star-rating So near and yet so far.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • William S.
  • Fishers, IN
  • January 21, 2020

The devil is in the details, and it's the details that escape Pulte. Solidly constructed home with an excellent floor plan and very good mechanics. But what you look at when you see the interior of the home is poor trim work, very poor painting prep, and poor quality work on the painting, which is so limited in choices I'm repainting the entire home myself with better grade paint. ... More