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Del Webb

(3467 reviews in all areas)

What Homeowners Have to Say About Del Webb in Ocala

Read the 128 homeowner reviews of Del Webb's new homes in the Ocala area. Ocala homeowners rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.2 out of 5 stars
in the Ocala area

128 Reviews - 1 Community

5 ★(65)

4 ★(33)

3 ★(19)

2 ★(10)

1 ★(1)

Quality 4.1

Trustworthiness 4.3

Value 4.3

Responsiveness 4.1

2nd time around

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Franklin W.
  • OCALA, FL
  • June 30, 2020

This is the second Del Webb community that we have lived in and feel we will enjoy this one as much as the first.

Only 1 issue after 3 months.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Gerald K.
  • OCALA, FL
  • June 02, 2020

The only issue we have currently is our laminate floors. Nevertheless, when we notified the warranty dept, they responded immediately for an appointment this week to discuss. Value is excellent especially given the size of the comes and fewer more "Up-grades" to hike the price. So many things are included in the basic price you have money left to "splurge" on a few of them! All of the people we have worked with since last September have my excellent rating for their trustworthiness from our salesperson to our field manager. Responsiveness to issues is a problem right now due to Covid-19 and workers are not allowed in your homes except for emergencies. We do have a few small ones which were on our "punch list" but didn't have time to get it taken care of before the shutdown. During the building process however, they were immediately responsive to any issues, questions or difficulties we had with any of the building issues. ... More

Love our home!

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • William N.
  • OCALA, FL
  • November 14, 2019

Home was completed on time, quality construction, very few items on our punch list and the ones we had were resolved quickly. Very pleased with our builder and Del Webb overall!

Build process was a breeze

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Ronald M.
  • OCALA, FL
  • September 08, 2019

We had talented, professional folks helping us through the entire build process from sales to design to build to closing. Fantastic support that really made the difference. The home turned out better than we imagined.

Professionalism.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Ismael D.
  • Ocala, FL
  • November 30, 2021

We were blown away by how kind and courteous everyone was from our sales rep. to the on site project manager. They absolutely took the time to walk us through the entire process and answer every question we had (more times than I remember) until we were totally satisfied. Our Community is absolutely beautiful, well kept with tons of activities to keep you engaged. Our home is beautiful and we are very happy with our purchase. ... More

Del Webb - This home appears to be well built and the process was smooth

Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

  • Nancy A.
  • Ocala, FL
  • November 23, 2021

This home appears to be well built and the process was smooth

Del Webb - great feedback while been builtlack of response to warranty

Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

  • Simon Julio G.
  • Ocala, FL
  • August 01, 2021

great feedback while been built lack of response to warranty issues

I was promised a refrigerator which i did not receive still waiting.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

  • Linda P.
  • OCALA, FL
  • March 11, 2021

Great price would buy again .

Great communication

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

  • Eugene C.
  • OCALA, FL
  • November 05, 2020

Jacob was the project manager. He was very attentive to our needs. Very thorough and timely with communication. We’re glad he was our project manager

Del Webb - Production home, don't expect perfection.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Anthony M.
  • OCALA, FL
  • July 31, 2019

Production home, don't expect perfection.

Del Webb - Very smooth process with sales and construction.

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Carol J.
  • OCALA, FL
  • January 27, 2021

Very smooth process with sales and construction. You need to have an idea of what you want when you get to the design center. They don't have a real designer who can help coordinate - more of an order taker. Overall end product was great except for a few minor glitches that were corrected quickly. ... More

My Del Webb home

Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

  • Michael B.
  • OCALA, FL
  • January 14, 2021

The Sales staff and Field Manager we had were wonderful. The quality of materials are top notch. The craftsmanship and attention to detail could have been better although I rated above average. For the few issues I experienced, the response time lacked effort. Overall, very pleased. Highly recommend. ... More

Overall Satisfacion is High

Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

  • Anonymous
  • OCALA, FL
  • September 08, 2020

Project Manager was on-top of everything and provided weekly updates with pictures. Access to the "build web site" is especially helpful in keeping updated on the progress of the build.

Quick. The workmanship and materials are good.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

  • Robert T.
  • OCALA, FL
  • January 14, 2021

We love this home. It’s quaint and in a lovely community.

Del Webb - The people we dealt with at Del Webb (Pulte Homes)were fantastic,

Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

  • Julie B.
  • OCALA, FL
  • May 15, 2019

The people we dealt with at Del Webb (Pulte Homes)were fantastic, from Darren the sales person, Nikki in the design studio, John our Field Manager, to the girls at Pulte Mortgage. I give each and everyone of them 5 stars. I love our home, but I believe they do not have enough workers to complete the homes within the time frame and do a quality job. Our sod has been our biggest complaint even before we moved in, but Pulte refuses to do anything about it. Many others in the neighborhood have the same complaint. We have some patches where the sod is nice and green, the rest looks yellow and half dead. It is our responsibility to pay for someone to treat the lawn and pay to water it in order to see if we can make it look decent in 12 to 18 months. Some people have spent 3 to 6 months fighting to get some areas replaced or have replaced it at their own expense. The driveway... Problems, but we had an outside source do epoxy, and they fixed the driveway problem for us. The paint job is sloppy, lots that should have been cleaned up, scraped off, cleaned off the carpet and floors, drizzles all over, and not quality work, because they have to hurry to move onto the next job. Bottom line, need to hire more workers to assure quality workmanship and still meet the deadline they are promising the buyers. On the surface, or home looks great, and we do love it. But I wouldn't call it "quality" work vs what we paid for the house. Suggestion would be to meet with some of the new owners and determine what they feel could be done to make their home better and help Del Webb in improving the homes. ... More

Del Webb - We were not expecting to buy new when we started this venture

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Neil B.
  • OCALA, FL
  • April 08, 2021

We were not expecting to buy new when we started this venture but we found ourselves having to move quickly after the sale of our existing home. Fortunately there was a quick move-in home available and it had 99% of the features we were looking for. Unfortunately the one feature we would have liked added the contracting team didn't have availability to do for us (epoxy the garage floor), and this was the only quick move in for us to choose from. But the process for purchase was smooth, the site manager met with us and took his time to walk through giving us plenty of opportunity to check out the house. Prior to closing he addressed all the items on our checklist. Overall a great experience and we are very happy with our new home and can't wait to make lots of new memories here! ... More

Generally pleased

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Steven H.
  • OCALA, FL
  • July 21, 2020

Good value.

Nice home

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

  • Darrell H.
  • Ocala, FL
  • October 12, 2021

We had a great experience with pulse home builders but the Pilates mortgage experience was horrible. After we had provided all paperwork several times we never got the ok to close till the day before

Closing

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • John W.
  • Ocala, FL
  • July 06, 2021

Overall good experience. However, now a month and a half latter still have unresolved issues.

The follow up of the field manager.

Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

  • Gloria D.
  • OCALA, FL
  • January 26, 2021

My field manager was fantastic until she quit abruptly on the day of walk through and left me hanging. Due to holidays another field manager was not assigned for 2 weeks. Since it was the holiday the warranty office was short staffed. The issues and repairs that should have been taken care of before closing was not handled for over 30+ days. Stone Creek has beautiful landscaping every where except the Nottingham retention area where my home backs up to a muddy retention area. Yes I knew I was buying on a retention area, but I was assured they would do a better job at the beatification of the area. Its a muddy mess that has garbage flying around. I watched 3 men from the lawn company sit out there for hours and never bothered to pick up one piece of garbage. My salesman was good, the field manager was awesome until she quit, the follow up was ok, the title company needs help with communication of trusts, the insurance company is very slow to follow up with obtaining a policy, the quality of construction for the value is phenomenal. The neighbors are fantastic! You asked for a review... this was my experience. ... More

The build was projected to be six months and it was built on time.

Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

  • Victor S.
  • OCALA, FL
  • December 01, 2020

I enjoyed working with the sales department. Working with the field managers can be trying as they like telling and not listening.

Good Teamwork - Sale, Option Selection, Build Management, Warranty

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Kenneth B.
  • OCALA, FL
  • September 08, 2020

Good selection of models. Good communication from purchase through warranty work. Jacob was very good at keeping us updated with information and photos. He was accomodating to our requests to visit with some after market vendors prior to closing. Angie checked in out us and our progress. Nikki was so very helpful and patient on our selection day. Getting options in advance was very helpful. Your new selections available in January were what helped make our decision. We wanted the space but not a second floor. The issues we have found after closing so far has been fixed to our satisfaction and in a very timely manner. Some of these things should have been correct the first time around , but Debbie has been very responsive in getting things made right. ... More

Solidly built home in a nice community

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • William R.
  • OCALA, FL
  • January 28, 2020

Nothing significant, other than the home seems to be well constructed with quality appliances. However, there are some annoying oversights, design flaws, and minor workmanship glitches that prevented me from assigning a 5 star rating for quality and value. ... More

Love our house

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Hal F.
  • OCALA, FL
  • November 11, 2019

Overall, we are happy with our house. The purchase went smoothly, our salesperson, Angelia, was extremely helpful. Nikki was a great help with picking out our interior options. Our field manager, Josh, kept us calm during the building process and was great during the walk throughs. We had a few minor issues, but all were addressed quickly and to our satisfaction. We had looked at many other communities and builders before deciding to buy here. We feel that our house is a good value. ... More

The builder was pretty responsive to our issues. Did not take long to fix the issues

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • Gregory B.
  • Ocala, FL
  • July 28, 2021

Other then the length of time to build the house the entire process was great. The quality is top notch and the value of my home should only increase with time. My relationship with the builder's team was very good throughout the whole process.