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Del Webb Reviews in Orange County, CA

What Orange County Homeowners Have to Say About Del Webb.

Read all 41 verified reviews from homeowners that built a new home with Del Webb in the Orange County area. Orange County homeowners have rated Del Webb an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.6 out of 5 stars in Orange County Area

41 Reviews in Orange County Area

Ratings by Category

Overall 3.6

Quality 3.6

Trustworthiness 3.6

Value 3.5

Responsiveness 3.6

Customer Reviews

So pleased.

  • Patricia D.
  • Verified HomeBuyer
  • August 13, 2020
  • Ladera Ranch, CA

Betty was THE BEST. Thanks

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

This was our fourth brand new home that we have purchase and it was a pleasure thru the whole process, we did take our time choosing which home we wanted. Del Web people was very patient until we decided. I would do it again.

  • Charles P.
  • Verified HomeBuyer
  • April 08, 2020
  • Ladera Ranch, CA

Gary who was Del Web's field person who was responsible for doing the punch list items that needed to be completed to the buyers satisfaction was great, he went beyond his duties on making sure we were happy. Dealing with home buyers can be hard but Gary was very professional in all his business dealings. Thank you Gary, also Dave who was Del Webs' sales person was honest and straight forward on giving us the correct answers with all of our questions. Since we move in it seems we are on a vacation everyday.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home in Brea

  • Satoru O.
  • Verified HomeBuyer
  • January 09, 2020
  • Brea, CA

We would like to thank LJ and Andrew in explaining the procedures and walking us through the sales and inspection process. I would definitely recommend working with LJ and Andrew, they have been more than accommodating.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Sales staff and building supervisor were a pleasure to work with.

  • Stephen J.
  • Verified HomeBuyer
  • September 27, 2019
  • Ladera Ranch, CA

Sales staff and building supervisor were a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Simple design with great quality

  • Andres M.
  • Verified HomeBuyer
  • May 16, 2019
  • Brea, CA

Simple design with great quality

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my new Del Webb home!

  • Paul L.
  • Verified HomeBuyer
  • May 15, 2019
  • Brea, CA

Beautiful, quality home. The Sales Consultant, Construction Field Manager, and Customer Care Manager provided outstanding service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Victoria O.
  • Verified HomeBuyer
  • March 12, 2019
  • Brea, CA

Very knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love Del Webb

  • Shirley D.
  • Verified HomeBuyer
  • May 28, 2020
  • Ladera Ranch, CA

We moved to one of the Del Webb homes because we wanted to downsize. We sold our old home and with only about 30 days until we had to move out, we thought we would have to rent interim housing until we could close escrow on our Del Webb home. Betty in the Alma sales office assured me that we could close escrow in time to move straight to our new home. She was awesome along with all the other Del Webb people in the finance and escrow divisions. The escrow was seamless and quick. Betty and Gary, the construction superintendent, worked with me every step of the way to coordinate hookup of ...

Del Webb responded:
We are so happy to hear that our team made your experience smooth and positive. We love that you are enjoying your new community and we wish you many more years of happiness. ^Abby delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb Hit A Home Run

  • Lenard W.
  • Verified HomeBuyer
  • March 30, 2020
  • Ladera Ranch, CA

We live in Vida @ Escencia. Outstanding developer & development. We absolutely love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satified

  • Ronald K.
  • Verified HomeBuyer
  • September 18, 2019
  • Ladera Ranch, CA

Generally very happy with our new home. The longer we live here the more we appreciate our home and quality of our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience & Home Purchase Value

  • Thomas M.
  • Verified HomeBuyer
  • June 25, 2019
  • Ladera Ranch, CA

I had a wonderful experience in the purchase of my new home. The attention to detail is/was fantastic. The home was fairly priced, and I feel that I got a great value.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Janice Review

  • Janice P.
  • Verified HomeBuyer
  • May 24, 2019
  • Rancho Mission Viejo, CA

Overall good responsiveness, good customer service. Prices are high in California, so we are unsure about the value of buying a house here.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Solid New Home

  • Gerald G.
  • Verified HomeBuyer
  • March 26, 2020
  • Ladera Ranch, CA

We are very pleased with our new home, good quality, responsive to any issues and great craftsmanship.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Quality Home at Fair Price

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2020
  • Ladera Ranch, CA

This is the third new construction home we have bought (lived in the others 8 years and 35 years), and this Del Webb home has the highest quality workmanship of the three houses - solidly built, did not cut corners. Problems (not many) were fixed quickly after the walk through. So we were impressed with the construction process. The loan and design processes were a bit confusing. We had to pick the structural upgrades first, then the design upgrades. When we picked the structural upgrades, we had no clue on what design upgrades we could have and how much each would cost, so there was no ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Overall, good quality for the money and location.

  • Anonymous
  • Verified HomeBuyer
  • August 05, 2019
  • Brea, CA

Overall good quality home; however standard quality of kitchen and bathroom cabinets, floors, gate is mediocre at best. Option upgrades are overpriced and force the buyer into doing projects themselves after closing that ends up saving tens of thousand of dollars.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - We love living on one floor!

  • Dale H.
  • Verified HomeBuyer
  • July 21, 2020
  • Ladera Ranch, CA

We love living on one floor!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great community and nice home

  • Robert B.
  • Verified HomeBuyer
  • November 15, 2019
  • Brea, CA

The purchase portion of our new home was a wonderful experience with professional and friendly assistance and support. The Design Center experience was at first great and we were excited but there were issues in the execution of details that were disappointing. The actual construction had a number of flaws that to this day have not been fully resolved, although the Customer Care representative is following-up. The major open item is the front yard where it is obvious that providing a barrier between our lot and the utility easement was not planned. It appears the builder cannot decide on ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - I bought in a senior community, but there are no accommodations

  • Idelle T.
  • Verified HomeBuyer
  • October 02, 2019
  • Ladera Ranch, CA

I bought in a senior community, but there are no accommodations for seniors in the house. As a few examples, the cabinets are close to 7 feet high. Shower heads have no adjustment for height and there are no grab bars.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

New Home

  • Joseph M.
  • Verified HomeBuyer
  • September 11, 2019
  • Ladera Ranch, CA

Overall well built home. Supervisor of job was excellent and knowledgeable - and very helpful and responsive. Did a terrific job considering the time pressures and dealing with multiple vendors and weather delays. Assured readiness of home for closing. However, Pulte in its zest to close homes pushed hard to finish job - resulting in lots of small issues that needed to be addressed after closing. Not very different than other builders we have dealt with. Customer service department responsive to a point and then slacked off. Vendors were either non-responsive or very responsive. As a ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The workmen are better than the architect

  • David W.
  • Verified HomeBuyer
  • April 09, 2019
  • Brea, CA

The house appears well-made with attention to detail. The planning could be improved. In my home, two of the bathrooms are right next to each other. Gutters are an extra-cost option. There are no electrical outlets near the toilets. In particular, a development intended for older folks should attempt to accommodate their needs. For example, changing the AC filters requires climbing to the 10 ft. ceiling. Grab bars should be standard, doors should be wider to allow for potential wheelchairs.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

plan layout and after service

  • Bernard S.
  • Verified HomeBuyer
  • November 10, 2020
  • Ladera Ranch, CA

Nice floor plans,Friendly and helpful staff, Stands behind their product.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Good, but.....

  • David H.
  • Verified HomeBuyer
  • April 17, 2020
  • Ladera Ranch, CA

Generally very happy with our new home, but there are some quality issues that should have been caught by the construction team.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - They know how to build homes for elder people.

  • Jay K.
  • Verified HomeBuyer
  • April 12, 2019
  • Brea, CA

They know how to build homes for elder people. They build single story home with good size for elder.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

poor response to issues

  • Raymond Z.
  • Verified HomeBuyer
  • April 15, 2020
  • Ladera Ranch, CA

called many timers,Nick never responded.

Total Score 3


Quality 5

Trustworthiness 4

Value 5

Responsiveness 1

Our New Home

  • Kenneth W.
  • Verified HomeBuyer
  • February 11, 2020
  • Ladera Ranch, CA

This has been quite an experience moving to this community as we had been at our previous home for 41 years. This is a quiet, lovely community for seniors. The building supervisor Gary, has been a saint guiding us through the process and helping us with problems that have come up. I cannot say enough about this man how helpful that he was. Unfortunately, in the beginning we were told and promised there would be cell service in this community. If you have WiFi in your home your cell phone may work at times. But, outside and traveling through the community it is hit and miss. We were told ...

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 5