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Dan Ryan Builders Reviews

What Homeowners Have to Say About Dan Ryan Builders.

Dan Ryan Builders has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Dan Ryan Builders 252 homeowner reviews to learn why they are the right team to build your new home.

Dan Ryan Builders

has 4.1 out of 5 stars in All Areas

252 Reviews in All Areas

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4.1

Value 4.2

Responsiveness 4

Customer Reviews

Dan Ryan Builders - They were ok.

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2019
  • GARNER, NC

They were ok. They could have been better at solving some of our problems.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Low up front price to get you to commit - minimal quality workmanship

  • Thomas I.
  • Verified HomeBuyer
  • November 12, 2021
  • FUQUAY VARINA, NC

Had to add $70K to get the quality of house we wanted from the base model. May have something to do with the Pandemic but the quality of the workmanship was the worse I have ever seen after building three homes over the years. Instead of having a new home that needs nothing for at least several years, I have a house that already has issues of poor workmanship, patchwork paint, wavy walls, squeaky floors, etc. The house (even after adding all the options) was less expensive than competitors, however, I would consider a higher quality builder in the future.

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Dan Ryan Builders - Wish I would have had an better experience but didn’t.

  • Anthony J.
  • Verified HomeBuyer
  • May 18, 2021
  • ZEBULON, NC

Wish I would have had an better experience but didn’t. A lot of things can be better.

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Love the location

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • FRANKLINTON, NC

Love the location. I just wish the materials didn't feel flimsy. Overall, the home is beautiful.

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Good standard builder but not extra ordinary

  • Joe J.
  • Verified HomeBuyer
  • March 01, 2020
  • Morrisville, NC

Pros- 1. Spacious. 2. Free fence for road facing rear ends . Cons- 1. Standard amenities like Entry bench, etc are absent when compared to builders like Lennar, Taylor Morrison, Meritage, etc. 2. Finishing touches can be improved. I had to clean the hardwood floor after move-in. 3. Master bedroom's toilet paper holder came off after one month. 4. The elevation of concrete ramp from community road, for my car entry to garage is not done properly. It scratched my car's transmission box and cost me $800 for replacement. 5.Paid $5000 extra when compared to my neighbor who has more square foot. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Details, Details, Details: An Average Quality Home

  • Ryan C.
  • Verified HomeBuyer
  • February 28, 2020
  • FRANKLINTON, NC

We love with our new home from Dan Ryan Builders. We moved into the home a month early then originally expected. The sales representative and buying process went very smoothly. The design center and building manager were kind and helpful when working with us to build out the home plans. And the actual home building process went quickly. However, as our rating demonstrates, the building process, craftsmanship, and materials left a lot of room for improvement. We monitored the home building process very closely from the start. It was apparent then, at the very beginning of the build, that Dan ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Dan Ryan Builders - It's not a 6month in and we have called on to report several

  • Sulaimon S.
  • Verified HomeBuyer
  • January 28, 2021
  • CLAYTON, NC

It's not a 6month in and we have called on to report several issues. Even the home feels cold when the heat is on. Currently just realised some defects and will be putting in a tickets.

Total Score 3


Quality 1

Trustworthiness 2

Value 5

Responsiveness 3

Cooking Range has broken in the first 2 months

  • Kranthi B.
  • Verified HomeBuyer
  • August 04, 2020
  • WENDELL, NC

Cooking Range broken in the first 2 months, not sure what to say.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Mixed Feelings

  • John R.
  • Verified HomeBuyer
  • March 03, 2020
  • FRANKLINTON, NC

After being in the home for a couple months noticing more issues as time goes on.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

New Home

  • Kenneth G.
  • Verified HomeBuyer
  • January 07, 2020
  • CLAYTON, NC

The craftsmanship is not the best. To get work done takes a while to get done before your final inspection. Do your homework before you sign any paperwork! Read the contract very carefully.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Aesthetically Appealing

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2019
  • FRANKLINTON, NC

The outward appearance of the home was quite luring, Plain and somewhat basic inside but we were able to put our touch on it and make it as beautiful as the models we toured. Although we are growing to love our home, there are other homes in Olde Liberty with a larger floor plan (more sqft) that sold at a cost much less. There were and still are quite a few things that can be fixed/corrected (i.e., slanted counter top, paint specs on all floors, and a ton of nail pops, etc.). Overall DRB has beautiful homes however there is opportunity in terms of quality of workmanship and the value of the ...

Dan Ryan Builders responded:
Thank you for your review. We appreciated your feedback as it help us improve. With regard to the things you mention that can be fixed, we will contact you to see if we can help resolve those items to your satisfaction. Quality construction is a cornerstone of our company & we want you to be fully satisfied with your forever ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Dan Ryan Builders - The initial walk thru was great but no one has resounded to my

  • Elizabeth W.
  • Verified HomeBuyer
  • February 24, 2022
  • WENDELL, NC

The initial walk thru was great but no one has resounded to my emails since closing 3 months ago.

Total Score 3


Quality 4

Trustworthiness 3

Value 2

Responsiveness 1

Average house, average materials, poor communication, subs doing the quality control

  • Anthony Raymond F.
  • Verified HomeBuyer
  • January 15, 2022
  • WILLOW SPRING, NC

The entire process was frustrating, no solid answers on where the house would be on the lot, what trees would be left ect. We felt rushed and pressured to make decisions quickly (prices going up). They are unwilling to change anything on the contract after 7 days, of course it would have been more money for them. The design center was a very underwhelming experience, very disappointed with that process, way out of date and the young lady working with us had zero personality, actually felt like we were bothering her. Sales rep was borderline rude at times. The project manager seemed to rely on ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Dan Ryan Builders - Project manager never returned my calls or texts to replace the

  • John Paul F.
  • Verified HomeBuyer
  • April 12, 2021
  • CLAYTON, NC

Project manager never returned my calls or texts to replace the missing screws in the dishwasher and to fix the hole in the closet ceiling. Some things were not fixed from the walk through.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Dan Ryan Builders - This is our 5th home and 2nd new build that my husband and I

  • Richard R.
  • Verified HomeBuyer
  • March 04, 2021
  • FRANKLINTON, NC

This is our 5th home and 2nd new build that my husband and I have purchased. We are disappointed in the workmanship and quality of materials used. Specifically there is primer on the kitchen cupboards, floors and carpet. One of the kitchen cupboards is peeling in 3 spots. The bathtub has rust spots and is damaged. Kitchen window is stained. Granite has pulled away from the wall and when hanging curtains we noticed that the measurements of the windows are off. The baseboards are made of cardboard. The owners bathroom floor has a slice in the vinyl floor. In the other bathroom there is some a ...

Dan Ryan Builders responded:
An exceptional customer experience is important to us and we appreciate you making us aware of your concerns. Please contact our Warranty department at 800-514-7133 or via email at NCService@drbgroup.com as soon as possible so our warranty team can discuss each concern with you. Thanks and stay well. ...

Total Score 3


Quality 1

Trustworthiness 4

Value 2

Responsiveness 3

My lukewarm experience purchasing my first home.

  • Chantel R. W.
  • Verified HomeBuyer
  • April 21, 2021
  • CLAYTON, NC

Although it wasn’t a horrible experience it was not an amazing experience by a long shot. For me to be a first time home owner I expected this process to be nothing less than amazing. There was so many things that went wrong that could have been prevented if people knew how to do their job and communicate more effectively and efficiently. Overall I am reading my experience very average and would not recommend anyone to move forward with this company.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

Dan Ryan Builders - Quality of workmanship is horrible.

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2022
  • DURHAM, NC

Quality of workmanship is horrible. Sales agents were great.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Dan Ryan Builders - Since we moved in last February we had to file multiple warranty

  • Ekaterina A.
  • Verified HomeBuyer
  • April 29, 2021
  • DURHAM, NC

Since we moved in last February we had to file multiple warranty claims. The whole house plumbing got clogged. then we lost power in half of the house, the microwave trips the breaker and we were told to file with manufacturer, there is something going on with the drainage as we have standing water in front of the house and our patio cracked and we were told that cracks in concrete are not covered. Really? 2 month after move in it's normal for the patio to crack? They didn't grade it properly and it settled. All in all, poor quality construction. Shoddy work.

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Dan Ryan Builders - I love our home but it is clear they went the cheaper route with

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • CLAYTON, NC

I love our home but it is clear they went the cheaper route with materials and hurried with some projects. The backyard fence is still not complete

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Dan Ryan Experience

  • Luke M.
  • Verified HomeBuyer
  • June 22, 2021
  • FRANKLINTON, NC

The only positive of our experience was the agent, she was very helpful, informative, and resourceful. The building process was suppose to take 4-6 months, but Dan Ryan had 6 months of absurd delays with little to no communication, unless initiated by myself. This was extremely frustrating and communicated to Dan Ryan and yet still no compensation or regards at all. The builder was just okay. Most things were done fine but there were multiple things they did a poor job on (master door does not close properly, glue left on all laminent floor pieces, marked locations of chipped paint not fixed ...

Total Score 2


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Short cuts and errors

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • CLAYTON, NC

While we are content at building our first new home this is and has been a journey in and of itself. Because so many contractors are involved there were many errors. Our home was prewired to only provide cable through internet although we requested dual coax and Ethernet cable we only received Ethernet which meant we had to purchase all smart TVs. The floor boards upstairs make loud noises as if you are going to fall through the floor. The paint is starting to crack in some areas inside the house. The garage motor sounds as though it was made for a single car garage, some electrical outlets ...

Dan Ryan Builders responded:
Thank you sharing your review. We always want to hear from our home buyers and the details you’ve shared are especially helpful. Our area project manager will contact you personally to discuss your concerns. You can expect to hear from him no later than Tuesday of next week. Thank you again, Dan Ryan Builders ...

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 5

Quality issues

  • Daniel V.
  • Verified HomeBuyer
  • September 25, 2019
  • Wake Forest, NC

We had far too many issues with our home that we had to point out for our liking. The level of oversight and attention to detail paid by the on-site supervisor(s) was severely lacking. Vendors drinking beer in the home while working and food left in the house show the level of subcontractors. The paint and drywall crew have to be some of the worst in the business - paint all over our floors, drywall seams (nails) all around the house. Overall a disappointing experience.

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 4

Dan Ryan Builders - I asked for some exterior things to be done before closing and

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • DURHAM, NC

I asked for some exterior things to be done before closing and they were not completed; I’m unhappy with that service. The loan officer that I dealt with was unpleasant and uncooperative- I would not recommend to others.

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

First time home has been a nightmare

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2021
  • FRANKLINTON, NC

We loved the lady who helped us choose a lot and floodplan. She was amazing! Everyone else sucked. Unresponsive. We had a leak from a tub spout installed wrong. Took over two month to get the flooring replaced and ceiling holes patched after it leaked through to our kitchen ceiling. Then it took another week for the restoration company to come out and fix the moldy floors in the master bath. Beautiful home, service has been subpar.

Total Score 2


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Dan Ryan Builders - Terrible craftsmanship!

  • Michelle R.
  • Verified HomeBuyer
  • August 20, 2020
  • CLAYTON, NC

Terrible craftsmanship!! Poor attention to detail.

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Ranging from compliments to complaints, all 252 reviews about Dan Ryan Builders are provided by verified homeowners that recently completed construction and moved into their new home.

Narrow Reviews by Area

Ranging from compliments to complaints, all 252 reviews about Dan Ryan Builders are provided by verified homeowners that recently completed construction and moved into their new home.

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