Century Communities

star-rating (467 reviews in all areas)

What Homeowners Have to Say About Century Communities in San Antonio

Read the 11 homeowner reviews of Century Communities's new homes in the San Antonio area. San Antonio homeowners rated Century Communities an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.5 out of 5 stars
in the San Antonio area

star-rating

11 Reviews - 4 Communities

5 ★(5)

4 ★(0)

3 ★(2)

2 ★(3)

1 ★(1)

Quality 3.9

Trustworthiness 3.2

Value 3.6

Responsiveness 2.9

star-rating great homes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cynthia P.
  • San Antonio, TX
  • May 19, 2020

Since day one when we walked into the century model home office it has always been a very positive experience. We absolutely love Larry the "builder" LOL . He has always been very helpful and is always available when we need anything. Even though we have been here since February and there are so many new homes being built and new homeowners coming into our community, Larry still treats us like family and goes above and beyond for us. Couldn't ask for a better place to call home. ... More

star-rating Century Communities - Love the community

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • San Antonio, TX
  • April 28, 2020

Love the community

Century Communities responded:
We love that you love it.

star-rating I am so happy I bought this home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel W.
  • San Antonio, TX
  • December 11, 2019

This is my first home and I am excited about every aspect of the purchase, The location, the quality!

Century Communities responded:
Great to hear Daniel!

star-rating excellent

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Cesar B.
  • Seguin, TX
  • April 07, 2020

very helpful

star-rating Century Communities - Builder not very responsive and helpful as should be.

Quality star-rating 4

Trustworthiness star-rating 1

Value star-rating 4

Responsiveness star-rating 1

  • Anonymous
  • New Braunfels, TX
  • February 13, 2020

Builder not very responsive and helpful as should be.

Century Communities responded:
Thank you for sharing. We at Century do train our field teams to be proactive. This will be used as training tool for the team in the field.

star-rating Second Review on new house purchase

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Daniel R.
  • New Braunfels, TX
  • March 31, 2020

1. We are generally happy with our new house purchase. There were some minor repair details that had to be addressed, and after a number of calls to builders the repairs were done. Kudos to Joe. 2. The Home Owners Association company surprised all new housing tenants with a seemingly arbitrary increase that was done without any prior notice or explanation in writing. ... More

Century Communities responded:
Daniel- we are glad your minor repairs were taken care. Thank you for working with us during this unprecedented time we are all going through. Also remember, you can go to our web-site at www.centurycommunities.com to fill out a work order. ... More

star-rating Disappointed

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 3

  • Anonymous
  • Seguin, TX
  • March 31, 2020

Too many Homes going up at one time. The mess is compromising the value and look of my home. Issues are put on the back burner. I will never but a home again in a unfinished development again. I’m very disheartened and I put too much in this to do anything different. ... More

star-rating Post sale

Quality star-rating 4

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Anonymous
  • New Braunfels, TX
  • November 15, 2019

Post sale it has been hard getting info about anything. Barely know who services our HOA. No rule book about has ever been given. When we ask about fixing minor things we get the run around or they postpone. House is great but customer service is really lacking ... More

star-rating Not a Happy Camper

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 2

  • Donna E.
  • New Braunfels, TX
  • February 25, 2020

Quality of all materials is mediocre and the workmanship in all areas of trim, paint, kitchen cabinets is poor. Of course we cannot see beneath the surface to access the construction, but if the cracks in our front walk way and all the way across our driveway are any indication, I would expect it to be the same as what I can observe. The local staff, (sales, construction manager) are very nice. ... More

Century Communities responded:
Hello Donna- if you still have concerns please submit a warranty claim at www.centurycommuities.com go to the homeowner tab

star-rating Frustrating

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • Seguin, TX
  • August 20, 2019

Make sure you really do your research & really look into everything when buying a home from century communities. They will make everything sound super nice & awesome just to make a sell. We have had so many issues since closing, that we truly regret buying a house. Also be aware of the HOA!!! ... More

Century Communities responded:
Would like to look into your concern further, but unfortunately, the review is "anonymous." Please email Laura Adame, our national customer relations liaison @ Laura.adame@centurycommunities.com so that she can gather more information and relay to the division leadership. Thank you. ... More

star-rating Terrible Experience

Quality star-rating 4

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Chase M.
  • New Braunfels, TX
  • November 21, 2019

New builder was incredibly slow and unresponsive in getting issues resolved in a timely manner. I had to get in contact with the previous builder to get multiple issues fixed. The HOA sits idly by while infractions to the guidelines are being committed. I have followed all the necessary procedures to resolve a grievance with a neighbor as well as listing the infractions being committed, and it has been well over 80 days with no resolution. This is the first community I've lived in that allows trash cans to be placed in their yard leading to pests and trash cans falling over spilling garbage. I've sent photos to the HOA of garbage in my yard from these spilled over trash cans and to no surprise they have done nothing. This has been a terrible home buying experience and I will not be doing business with this organization in the future. ... More