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What Homeowners Have to Say About Century Communities in Atlanta

Read the 150 homeowner reviews of Century Communities's new homes in the Atlanta area. Atlanta homeowners rated Century Communities an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.6 out of 5 stars
in the Atlanta area

150 Reviews - 10 Communities

5 ★(58)

4 ★(29)

3 ★(25)

2 ★(19)

1 ★(19)

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.4

Century Communities - Our sales person and construction foreman were super with providing

Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

  • Richard ..
  • Dacula, GA
  • January 14, 2021

Our sales person and construction foreman were super with providing us with answers to our questions and keeping us informed on the progress. The home plans includes many items geared towards over 55 adults. However, there are several items they could also add. Overall, we are pleased with our purchase. ... More

Century Communities responded:
Richard- Thank you for taking the time to share.

Very nice subdivision

Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

  • Linda ..
  • Buford, GA
  • November 10, 2020

Convenient, centrally- located subdivision, in a quiet, low key neighborhood. Love the privacy! Good looking house fronts offering perfect size lots and cute porches. I love my new home!

Century Communities responded:
Wonderful to hear Linda. We are happy that you're happy. Welcome home.

Exceptional design and concept.

Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

  • Nadeem ..
  • Snellville, GA
  • November 10, 2020

Great community and excellent design of the houses and layout of the site and plan. I like the open concept houses and we love the plans. They are extremely functional and practical for 55+ community. Our sales experience and working with the team during the construction phase was very smooth and we were involved every step of t he way. Quality of workmanship and some materials has room for improvement. these are minor things but collectively leave some not so good impression. Particularly the electrical fittings/sockets installation could be better. ... More

Century Communities responded:
Nadeem- We are happy that you're happy. Thank you for the candid feedback.

Century Communities - Check everything before the final closing date!

Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

  • Alden W.
  • Atlanta, GA
  • April 28, 2020

Check everything before the final closing date! A few things that I have a problem with that I overlooked while doing my walk thru. Overall though, I’m happy with my purchase.

Century Communities responded:
Alden- Good message to share. We are happy to know your happy with Century Communities.

New Home

Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

  • Shannon K.
  • Buford, GA
  • April 09, 2020

Communication was very good throughout the entire process. Reasonable price for model homes available. Disappointed that builder allows for same models side by side with different elevations. Craftsmanship of tradesman was solid throughout the process until a few weeks before closing, seem to rush to complete on time leaving unfavorable construction defects that needs correcting. ... More

Century Communities responded:
Shannon- Thank you taking the time to reflect on your building process and where your are now. Your feed back means a lot to us and we use it to only get better everyday. As for items still needing attention please visit our web site page www.centurycommunities.com you will see the homeowner tab at the top. that is where you will submit a work order and a rep will contact you. ... More

Century Communities - Painters have not done a good job

Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

  • Juan H.
  • Fairburn, GA
  • January 28, 2020

Painters have not done a good job

Century Communities responded:
Juan -
If you haven't talked to your rep about this please visit www.centurycommunities.com and open another work order to review your concern. At the end of the day we want you to like your finish product.
... More

Quy L Phan qsee

Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

  • Quy L.
  • Mcdonough, GA
  • December 18, 2019

Not happy, tiles are not done correctly, some part of wood floors are showing gaps. Dish washer is leaking, one lignt in the kitchen is not matched with the rest. Tiles and floors are not properly cleaned. Stain that won't come off.

Century Communities responded:
Hello Quy-
If you haven't reached out yet please go to www.centurycommunities.com look at the top where it says homeowners and put in a service request so a service rep can come by and look at your concerns. Thank you for sharing.
... More

Century Communities - The neighborhood is great.

Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

  • Horacio ..
  • Buford, GA
  • December 10, 2020

The neighborhood is great. PLEASE HAVE CONSTRUCTION WORKERS CLEAN UP THE STREETS....I HAVE HAD 4 NAILS THIS MONTH IN MY TIRES. So far only complaint.

Century Communities responded:
We'll forward this to the community team. Thank you for sharing.

Great Neighborhood

Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

  • Anonymous
  • Riverdale, GA
  • January 14, 2020

It was would be nice if we had a community pool and center. Overall it's a nice community with freindly neighbors

Century Communities responded:
Thank you for your suggestin.

Century Communities - The home buying experience was good and pretty seamless.

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

  • Sabir ..
  • Cumming, GA
  • January 19, 2021

The home buying experience was good and pretty seamless. There were no issues with the sales, and loan processing teams. Couldn’t keep up with how quickly the loan was sold off. I was not able to request any changes even though my house was still in the framing stage and it was two months away from being completed. I wanted the no tub option for example and I wanted a larger patio but had to settle for the standard plan. I will live with the bathroom but will have to pay to get my patio extended. After living in the house I started to notice the little things like no towel hangers in the bathrooms and no hand towel hangers by the vanity, no toilet roll hangers etc. Also the front door was not included in the blind installation. Had to purchase additional hardware that would be considered standard installation for a house. There are footprints and rag prints on the floor that I can’t just wipe off and will have to figure out how to fix. The interior doors are cheap and unfinished but painted over. Nothing earth shattering but from a quality standpoint very dissatisfying. Next time I will pay more attention to these details. ... More

Century Communities responded:
Sabir- Thank you for the detailed experience. Please schedule one of our techs to come look at the floor at. www.centurycommunities.com

Tyrome is excellent.

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

  • Robert ..
  • Buford, GA
  • January 12, 2021

Fit and finish needs to be improved. The final details that are seen every day need to be reviewed and brought to a higher standard.

Century Communities responded:
Robert- thank you for your feedback. We strive everyday to better our processes. Sometimes we fall short. We'll take this up with the team to see what happened. ... More

I need my new flooring REPAIRED

Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

  • Angela ..
  • Buford, GA
  • January 05, 2021

The Agent Angela was attentive. Jose was very kind. My only concern is my wood flooring in my downstairs bedroom and hall area, is lumpy and feels like it will pop open soon. I have been waiting for some type of resolution to repair my brand new flooring with no return calls from Benjamin, the Century Rep that came to look at it. Also I have same air pockets in my wood flooring in the kitchen area that I was told would be repaired by drilling holes and inserting some kind of flooring glue. Still no return calls in the past 2 weeks from the time they came to look at the flooring. A response from Century would be awesome. Thanks Angela ... More

Century Communities responded:
Angela- We will forward this to the team to make contact with you. Also, please submit a claim to www.centurycommunities.com website. At the top of the page is a tab that says homeowners. ... More

Century Communities - The issue was fixed

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Alvin R.
  • Mcdonough, GA
  • March 31, 2020

The issue was fixed

Century Communities responded:
Thank you Alvin for sharing.

Reynolds

Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

  • Christopher B.
  • Cumming, GA
  • April 19, 2020

Overall not to bad. Buyers must make sure that all walkthroughs are done 100% and documented. Make sure that the extras that you are paying for are what you want before they are done. Once done they will not change it. Be very specific before you sign the bottom line. ... More

Century Communities responded:
Christopher- Thank you for your first hand experience. We at Century do strive to ensure your home is 100% complete.

The detail

Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

  • LaTronda J.
  • Mcdonough, GA
  • April 07, 2020

Well to the builders way, I will say I was relocating and didn’t comb through with a fine tooth comb. Upon moving in, I had a smoke detector hanging down, cracked cabinets, cracked baseboards, no grout in my tile (kitchen nor bath), I can clearly see the pieces of drywall, one wall is bowing, my roof leaked already, no seal around the pipe venting to outdoors... The quality of work is just not there for over 300k. ... More

No workmanship.

Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

  • Shony J.
  • Cumming, GA
  • November 05, 2019

Century home is very poor in cleanliness. Doesn’t care about a finished product. They just build houses. No quality control at all.

Century Communities responded:
Shony,

Thank for for sharing. We strive to make the experience wonderful. We will contact the division and inform them of your comments/concern.

New homeowner

Quality 5

Trustworthiness 3

Value 3

Responsiveness 3

  • Andrea M.
  • Dallas, GA
  • August 12, 2019

I'm new to the century communities although I do love my home,the layout and floor plan. I do like the quiet community . Materials used to make the home seem to be very cheap quality the paint is already rubbing off the corner of the walls.The drywall is already cracking and coming off. Also problems with my garbage disposal I'm not at all happy with that. ... More

Century Communities - Good value for the money especially if you are one of the early

Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

  • William ..
  • Buford, GA
  • December 14, 2020

Good value for the money especially if you are one of the early buyers. Century personnel are good folks and try hard to please. However, I am disappointed with a myriad of fit and finish items that are still outstanding after almost 3 months of occupancy. ... More

Century Communities responded:
Hello William- Thank you for your candid feed back. Please visit our web page to create a work ticket. We are currently working through a back up from the COVID19 epidemic. This way we capture any concerns you have and can schedule a representative to come se you. ... More

Phillip (GC) was awesome. Brad (Salesman) horrible. Overall quality of house is good.

Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

  • Richard ..
  • Buford, GA
  • November 03, 2020

Phillip was awesome and answered all questions. Still not happy with color odf stairs and does not match rest of floors but told nothing can be done. Brad just did not know enough and really did not show that he cared. Overall we like the house and not to many issues. I think the overall cleaning should be clean not just a check the box activity. ... More

Not completely happy with our finished product

Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

  • Anonymous
  • Duluth, GA
  • April 14, 2020

Although overall, we love our home, some of the workmanship is spotty at best. We were not given all design options available to us. We still have foreign debris behind our home, along with dying trees. Some of the plaster and caulking is not aesthetically pleasing. HOA fesses are super high, but I don’t see much maintenance being done, besides grass cutting. There are no set parking spaces in the front of the homes, so people are parking wherever they want, in front of private homes. On a positive not there are some great aspects about the home like our tiles fireplace wall and the open floor plan. ... More

Century Communities responded:
Thank you for your candid feedback. For some of the items mentioned above please go to our website at www.centurycommunities.com. Go to the home owner tab at the top and submit a work order. We want to make sure everything that your taken care of. ... More

Two things

Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

  • Anonymous
  • Braselton, GA
  • September 24, 2019

We had a catastrophic landslide that washed away our side yard due to careless excavation on the lot next door. Accidents happen, but when it took over five weeks of asking, begging and finally threatening legal action, for them to replace the land our opinion of Century deminished greatly. The other thing that really irked us is our agent worked hard during the sales process. She deserved every dime of the commission on the $325K+ home but Century only paid commission on the base price of the house (around $260k) claiming they don't pay commission on options. I'm sorry, we paid for options along with the house...it was a really dirty way to do the deal, especially since they never mentioned it until she got the check at the closing table. Integrity is everything in business. To give credit where it is due, their service manager is their only saving grace. He has been attentive in fixing the punch list items and warranty issues. ... More

Century Communities responded:
Thank you for your feed back. All your comments are passed on to the division.

Quaility Needs Improvement

Quality 2

Trustworthiness 4

Value 2

Responsiveness 5

  • Brandon G.
  • Atlanta, GA
  • July 23, 2019

Once you actually move in you really start to notice how bad some of the workmanship is. The painting and drywall work especially! When the evening sun shines in the window you really notice how bad it looks. I had overspray and drywall dust everywhere that I'm still cleaning. This would not be my 1st choice for another home builder. ... More

Century Communities responded:
Brandon, thank you for reaching out. We understand that our local team is scheduled to meet w/ you next week regarding your concerns.

Good size but Rushed buildings

Quality 1

Trustworthiness 3

Value 3

Responsiveness 5

  • Anonymous
  • Braselton, GA
  • December 10, 2020

The house appears to have been rushed. Finishing is very poor. Already have cracks in the wall within a few months of purchase. Already had a basement leak. It appears to be about the money and sale than a quality house for people unfortunately. It is not just my house, others in the subdivision have ongoing issues. The only good thing about this purchase is the amount of space you get inside the house. However, the space between houses is non existent and the back yards are really small. The internal square footage is the main selling point really. If I was not in such a hurry to move I would have found a better house. ... More

Century Communities responded:
We strive to better ourselves every day. Thank you for sharing. We will share with the division so we can see what/why and who. If you have any outstanding concerns that need to be addressed please visit www.centurycommunities.com There is a tab on the top of the page for homeowners to submit work orders. ... More

Century = Moderate Value

Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

  • Candice M.
  • Decatur, GA
  • January 14, 2020

My property is ok but I there are noticeable issues throughout the home. Unfortunately, I did not catch at closing. Ex. My cabinet doors were put on backwards.

Century Communities responded:
Candice -

Go to www.centurycommunities.com. look at the top where it says homeowners and fill out warranty request for a Customer Relations Manager to look at your concerns
... More

Over Promised and Under Delivered

Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

  • Anonymous
  • Buford, GA
  • January 14, 2020

Kept telling us things would be ready and they were not - could not get mail for 4 weeks due to their not doing what they should do with the post office and could not get Internet for 3 weeks yet they kept telling us it would not be a problem. They have fixed some f the issues but we have to keep reminding them. Employees are always nice but higher ups do not give them the real information. We like the house and floor plan but work was sloppy and paint used is terrible. ... More