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Century Communities Reviews in Denver, CO

What Denver Homeowners Have to Say About Century Communities.

Read all 135 verified reviews from homeowners that built a new home with Century Communities in the Denver area. Denver homeowners have rated Century Communities an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Century Communities

has 3.6 out of 5 stars in Denver Area

135 Reviews in Denver Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.4

Value 3.8

Responsiveness 3.3

Customer Reviews

Century Communities - Hard to get a person to spreadWith when something is needed.

  • Mary ..
  • Verified HomeBuyer
  • December 16, 2020
  • Littleton, CO

Hard to get a person to spread With when something is needed. And the issue submittal for Is less Than ideal and does not always get a result.

Century Communities responded:
Hello Mary. Please contact us at www.centurycommunities.com At the top of the page is a tab that says homeowners. Create a work ticket and we can schedule a tech to meet you and address any concerns.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

Do not buy with Century

  • Anonymous
  • Verified HomeBuyer
  • December 10, 2019
  • Aurora, CO

Sales and warranty support was good but as far as quality and workmanship goes, its terrible. Walls are misaligned, interior and exterior painting was terribly done. Word of advice, stay away and go with other builders.

Century Communities responded:
You can contact CenturyCommunities.com; and make a warranty claim if you would like a rep to take a look with you.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 4

Warranty

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2020
  • Elizabeth, CO

The warranty department is a headache to work with. There is little to no communication between trades, warranty department and homeowner. Three times warranty work has be scheduled and no one shows up or notifies you of any cancellations.

Century Communities responded:
Thank you for your feedback. With the current COVID19 situation it's been difficult to schedule trades as they have been on lock down as well. We look forward to getting the green light to start scheduling you and others.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Wouldn't build with Century Again

  • Jason W.
  • Verified HomeBuyer
  • October 15, 2019
  • Arvada, CO

Sales process was good. No issues. The superintendents did not seem to care about quality or schedule. Major issues were still being addressed even on closing day...it was a 9-19 month build from contract to close...there should have been plenty of time to address issues in that time. Still dealing with quality issues. Several warranty items have been easier since closing. The warranty team has been fantastic and responsive.

Total Score 2


Quality 3

Trustworthiness 2

Value 2

Responsiveness 4

Pump and dump

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Denver, CO

Through the whole process it seems like everything is rushed through and you end up with/without options you didn’t/did want. We tried to change options a few days after we signed but by then it was “too late.” After you home is built, good luck getting a response back from anyone from the front office of the community. They are not helpful and never respond back to you unless you go to them face-to-face. Beware of the “referral” program. It doesn’t exist unless it is financed into the loan of the people that you referred. Feels like they’re extremely greedy and push you through the door ...

Total Score 2


Quality 4

Trustworthiness 1

Value 4

Responsiveness 1

Still NOT done with pre-closing pending items.

  • Salvador ..
  • Verified HomeBuyer
  • February 17, 2021
  • Denver, CO

It took me a while to complete this survey, since I was hoping Century Community construction manager will complete all things corrected in our pre-closing pending items for builder to fix in a timely manner, but it's NOT the case. It has been a little bit over 3 months since we moved into to our place and items prior closing haven't all fixed yet and still no feedback from construction manager or sales. Unfortunately Century does not have a hot line or a number where you can complain about the the lack of communication from construction manager. I should it pay closer attention to the ...

Century Communities responded:
Salvador- thank you for your feedback. I've spoken with the team and they have made contact with you and are working with your list.

Total Score 2


Quality 4

Trustworthiness 2

Value 3

Responsiveness 1

Wouldnt do it again

  • Katherine B.
  • Verified HomeBuyer
  • April 07, 2020
  • Lakewood, CO

There are things form my drywall walk through that still haven't been fixed. They refused to give me a floor plan with dimensions and now things are smaller than I expected and my car doesn't fit in the garage. The builder also put a $2MM bond on the HOA that all the residents have to not pay back in their taxes.

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Home review

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2020
  • Elizabeth, CO

The quality of the building materials and install is below standard for a private residence even for a track home. The quality is similar to that of an apartment complex. There are limitations to the combinations of the items you can upgrade. You must stay with what the design team has put together in their design package ideas for your home you are purchasing. The response to issues are good, however; the workmanship for the repairs is not any better than the original workmanship and the trades need to keep coming back to "attempt" the repairs the same things. During the loan process, the ...

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 1

Be very CAUTIOUS

  • Sean D.
  • Verified HomeBuyer
  • July 09, 2019
  • Parker, CO

Multiple issues. Century Communities does not handle in timely manner. Workmanship challenging. On

Century Communities responded:
Would like to look into your concern further. Please email Laura Adame, our national customer relations liaison @ Laura.adame@centurycommunities.com so that she can gather more information and relay to the division leadership. Thank you, Sean.

Total Score 2


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Non-responsive. A lot of unfulfilled promises.

  • Jacob Daniel Varvel ..
  • Verified HomeBuyer
  • April 20, 2021
  • Castle Rock, CO

Refused to keep our realtor in the loop. Met no deadlines. Promised that if we signed off on the closing they would fix the issues that evening. Never heard from the builder again.

Century Communities responded:
Jacob- Thank you for your candid response. We spoke with the team and Bob is in contact with you with regards to your items. In the future, please visit our web site to file a claim at www.centurycommunitities.com

Total Score 2


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Lack of follow up and actually finishing a home.

  • Ryan ..
  • Verified HomeBuyer
  • March 16, 2021
  • Denver, CO

Hold them accountable. Even though they wont do anything about it. Dont sign anything until they do what they say they would.

Century Communities responded:
Ryan- we have made some changes to the team in your community. If you have outstanding warranty please submit a claim by going to www.centurycommunities.com

Total Score 2


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Century Communities - Disappointed with the miscommunication of available options i.e.

  • Gregory ..
  • Verified HomeBuyer
  • February 09, 2021
  • Littleton, CO

Disappointed with the miscommunication of available options i.e. available storage to be purchased and the subsequent dismissal of trying to work something out with after the purchase.

Century Communities responded:
Gregory- we appreciate your feed back. We will take this opportunity to share this with the division leadership team as well as the field team. Communication is the key when there are lots of moving parts.

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Unresponsive and inadequate

  • Kevin ..
  • Verified HomeBuyer
  • December 16, 2020
  • Erie, CO

Sales “agents” are not very knowledgeable or serviceable. Certainly not customer focused as they will simply sell the home to another buyer instead of working with purchaser. Sales agents speak about neighboring homeowners to other purchasers and are otherwise unprofessional. Punch lists still incomplete after sale (unsurprisingly, as this seems to be a common issue, but it is surprising how unwilling they are complete lists). Concrete steps and garage floor are concave and hold standing water. Upgrades installed poorly, excuse given was we designed “a complicated house”. Overall a ...

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Had issues & work was rushed.

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2020
  • Aurora, CO

The work on the condo was rushed just to meet quotas. There is a lot of sloppy work. Balcony has not been repainted. No response from project manager when asked when they can fix anything. Overall very bad experience.

Century Communities responded:
Please submit a warranty claim at www.centurycommunities.com so we can schedule to get you taken care of. We will follow up with the team regarding the schedule for the balcony painting.

Total Score 2


Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

A very frustrating experience.

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2020
  • Lakewood, CO

My experience with this builder was that I was often told things that were untrue and they were impossibly frustrating to get a hold of. When I agreed to purchase I was told I’d have a fenced in backyard and patio. I ended up with a balcony only. I was told one thing for the downstairs footprint, and reality was different - when I. Asked about it they said they weren’t going to change it to what I was told. They also changed my closing date 3 times after giving me an initial promised date. When I would try to get a hold of them to ask questions, they would not answer unless I physically ...

Century Communities responded:
Thank you for sharing- Although Century trying to set a concrete date for a closing sometimes weather and other things can affect that. As for communication you are correct. We will address this with the team as that is a critical part of our protocol. You also mentioned you still have some outstanding concerns. Please visit our web-sight www.centurycommunities.com and find the homeowner tab at the top and fill out a warranty claim.

Total Score 2


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Century Communities - We love our home but worry about the quality of construction

  • Marian P.
  • Verified HomeBuyer
  • September 10, 2019
  • Aurora, CO

We love our home but worry about the quality of construction and the closing process was a nightmare with many items left unfinished.

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Happy(ish) now but horrible process

  • Elisabeth Ann Longo ..
  • Verified HomeBuyer
  • May 04, 2021
  • Denver, CO

My new build was extremely delayed (5 months) which might be have been fine on its own if not for the poor communication. I was not given timely updates and was given timelines that were highly unrealistic based on the progress I could see on the house. I would send emails, texts, call and often not hear back for a week which was extremely frustrating as I needed updates in order to figure out my living situation and to work with my lender. They did not take into consideration any of the items identified in my independent inspection. They had me do my “final” walkthrough prior to toilets ...

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Century Communities - We could not make any changes and were misled on what was included

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2021
  • Denver, CO

We could not make any changes and were misled on what was included with the home. Additionally the construction manager quit with no notice and left his employees to fix the issues he never addressed. The homes are being built way too fast with sloppy workmanship and poor quality building materials and appliances. Additionally the HOA dues cover snow removal but no one showed...residents had to clear the streets. I love the location but seriously disappointed in the quality.

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Poor quality for a lot of money

  • Daryl V.
  • Verified HomeBuyer
  • December 18, 2019
  • Arvada, CO

If you buy one of these homes be prepared to stay on them throughout the build process. We were not able to do that and are in the middle of warranty issues just to bring the house up to acceptable standards let alone the sloppy workmanship in some areas and subpar materials. If you could find another builder I would highly suggest it.

Century Communities responded:
Daryl-
After talking to the team they have been in contact and working through your items addressed to them.

Total Score 2


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

If you want a house where everything works, pass up Mayfield.

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2021
  • Denver, CO

We moved in to Mayfield back in December 2020. Needless to say there were multiple red flags throughout the home building experience. On the day of closing we found out our Hot Water heater was not working, toe kick in the bathroom missing, and the house not cleaned and filthy. Through out the last few months, we have had electrical issues, HVAC issues, and now AC issues. This month the AC was the third major failure of the home. If you are thinking it is a fluke, both Niagra and Newport St homes have electrical issues, water heater issues, and HVAC issues. In fact it is so bad, we cannot ...

Total Score 2


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Lack of communication and poor, rushed workmanship.

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2021
  • Erie, CO

Consider bringing a professional inspector to your walk throughs.

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Smug Business

  • Anonymous
  • Verified HomeBuyer
  • February 25, 2021
  • Parker, CO

The builders lender quoted a competitive interest rate before we signed the contract and then the rate was 1.5 points higher when we were ready to lock (3 days later). We told them we were backing out and somehow the rate came down a full point. Throughout the process the lender representatives spelled our names incorrectly (different ways each time) and sent emails with required information to the wrong email addresses. Thank goodness they somehow got our realtor's email address correct, or we would still be waiting to get information from them. While at closing, the lender called the title ...

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 5

Love my home but bad experience working with century

  • Cody Bowen Fritz ..
  • Verified HomeBuyer
  • April 27, 2021
  • Denver, CO

It took almost 4 months to get into my new home from the original close date. Not only this but we were made homeless for a full month over the holidays because of their complete lack of communication. And once we finally got into our new home, so many things needed to be fixed. Overall it was a very bad first home buying experience with Century, but am very happy to be in my new home

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 2

Century Communities - I do not have many good things to say about the experience with

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2021
  • Denver, CO

I do not have many good things to say about the experience with this builder. The entire process from start to finish was extremely stressful. I had to micro manage each piece of the process to ensure details were not missed, and an accurate job was done. Even after closing, I am experiencing issues with the title company under the Century Communities umbrella. From the beginning, it was difficult to get under contract with Century. Even after going under contract, there were numerous issues that came up even before excavation began. Those troubles, and other issues came up throughout ...

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Not great to deal with

  • Phillip S.
  • Verified HomeBuyer
  • January 22, 2020
  • Frederick, CO

No customer service. Paid all that money for a new house and now have to deal with the warranty and they're not responding. Horrible experience and wouldn't fix issues when identified.

Century Communities responded:
Hello Phil,

I realize we have been in contact. Half of your items have been taken care of and rest is scheduled for February do to your schedule.

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1