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Century Communities

(910 reviews in all areas)

What Homeowners Have to Say About Century Communities in Stockton-Lodi

Read the 58 homeowner reviews of Century Communities's new homes in the Stockton Lodi area. Stockton Lodi homeowners rated Century Communities an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.3 out of 5 stars
in the Stockton-Lodi area

58 Reviews - 2 Communities

5 ★(17)

4 ★(6)

3 ★(19)

2 ★(9)

1 ★(7)

Quality 3.1

Trustworthiness 3.2

Value 3.4

Responsiveness 2.5

Horrible post sales support

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

  • Sambanna Kumar Therayil ..
  • Tracy, CA
  • August 24, 2021

We have a number of open issues , still dealing with it even after 3 months. Plumbing leak, appliances issues, broken windows, floor, you name it, we have it all. It’s a nightmare to deal with post sales support. No responses and endless chasing. It seems Century have no QA before they release the homes to customers. ... More

Worst builder

Quality 1

Trustworthiness 1

Value 2

Responsiveness 3

  • Rajasekhar Gajula ..
  • Tracy, CA
  • October 05, 2021

Bad quality materials used in the construction process. Ever house owner is complaining about same.

Century Communities - They were not flexible with options even when I wanted to replace

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

  • Jaykumar Patel ..
  • Tracy, CA
  • August 24, 2021

They were not flexible with options even when I wanted to replace one option with other and pay more. Every time I asked for something, I was given a threat that other people are ready to buy it. They changed date a couple of times, which was a nightmare since I already committed to sell my previous place. I was given the home with lot of issues and dirty garage. Maintenance team is not answering and I have most of those issue pending. ... More

Worst Builder ever, Unlicensed contractor work will be better!!

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Prashanth Busa ..
  • Tracy, CA
  • September 21, 2021

Century does not deliver anything in a professional manner, see below for details exprrience Cosntruction quality: missing baseboards paints and doors during pre close orientation, on closing date none if these issues were resolved. It took months to resolve the issues that were supposed to be done by closing. quality is so cheap, missing alignmnets, switches aligned incorrectly, you name it everything sucks Service/warranty: no one picks up calls, once they pick the call they will telm you it will take few months to get it done as others before you have logged issues. Its a nightmare to deal with warranty sales experience is horrendous - they dont care about clients requests and not respectful. forces customer to go into house lender or threaten to cancel contract is one example Delivery timelines - Multiple delays due to covid but communication was the pain, could have been transparent on delays ... More

No one cares about customer concerns

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Rajesh Arsid ..
  • Tracy, CA
  • September 08, 2021

Construction quality is poor. I was forced to occupy with major open issues like foyer with rough wall and partially painted, Kitchen drawer beneath gas stove doesn't close touching gas pipe at back, most of the walls are not leveled and list goes on and on but no response from construction team am on fixing pending issues. Overall experience from all century team members including sales , marketing , lending and after-sales has been really poor.... ... More

Very unresponsive and not reliable or Trustworthiness, never responds to issues or complaints

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Vishnuvardhan Patibandla ..
  • Tracy, CA
  • August 25, 2021

Staff does not respond to issues or complaints, They keep saying inventory and workmen shortage from more than 6 months, They also say the management does not respond to our escalation and there nothing they can do to resolve the issues This is not at a acceptable experience and worst fo far compared to any other builder We see a lot of issues already within 3 months and entire quality is in question now, I would never buy a century home ever again ... More

Quality of the home is poor and very bad response for any issues raised

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Anonymous
  • Tracy, CA
  • June 16, 2021

Quality of the home is poor and very bad response for any issues raised

Response is very bad

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Srinivasasai G.
  • Mountain House, CA
  • August 18, 2020

It’s been 4 months and I have submitted 4 tickets and not yet closed

Century Communities responded:
Srinivasasai- We have forwarded this to the Bay team. With this COVID19 epidemic and the back log of requests received from March and April we are working diligently to catch up. You will be taken care of. If its an emergency (water leak/no heat or AC) please go to www.centurycommunities.com web page. look for the tab on top that says homeowner and send in a work order. ... More