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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 188 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 3.8 out of 5 stars in San Antonio Area

188 Reviews in San Antonio Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Value 3.9

Responsiveness 3.7

Customer Reviews

Very Poor Construction

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2019
  • New Braunfels, TX

Every single day I find something new that's wrong with this house. I truly wish I never would of bought a home from Centex.

Centex Homes responded:
We are so disappointed to hear that you aren't happy with your home. For unresolved concerns or to discuss further, please email socialcare@pultegroup.com and a team member will be in touch. ^Abby centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Disappointed

  • James A.
  • Verified HomeBuyer
  • September 11, 2019
  • SAN ANTONIO, TX

We had nothing but issues with our build out. Our manager was more like a 50’s salesman than a manager. I would not recommend that anyone build with Centex or Pulte homes.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. ^Abby centexhomes

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Centex Homes - House flooded and had water damage after a worker nailed a water

  • Josephual S.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

House flooded and had water damage after a worker nailed a water line. Nobody told me. If I hadn't went to the house and saw it, I never would have known. I had to demand a mold test be done. Of course, they found mold and didn't tell me that either. I found out when I saw a moldy baseboard laying on the kitchen countertop under a vent. I wouldn't recommend centex to my worst enemy. They hire horrible contactors and they cheap out on any and everything they can. I moved into a brand new house that has paint all over the floors throughout the house, paint and mud stains on the carpet, holes in ...

Centex Homes responded:
We are so disappointed to hear that you have had this experience and are dealing with so many concerns in your new home. We would like to take the time to review this situation and see what we can do to remedy it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

The fact that I was treated like a number, and the ball was fumbled every time.

  • Mark D.
  • Verified HomeBuyer
  • April 13, 2022
  • New Braunfels, TX

I would not recommend this builder to anyone. I’m a builder myself and the entire process was an absolute nightmare.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Looks good on the surface, rotten underneath

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2022
  • BOERNE, TX

Sales experience was great. We were told many things by our salesperson. Only a few of those things were honored by the builder. I did not appreciate the initial price hike for my house that happened simply because 2 lots were sold before my salesperson delivered my contract. My price was increased $8 000 per sold lot for a total of $16,000 in those 2 days. The workmanship was questionable from the time they started the frame. There were crooked support beams under window frames, crooked window & door frames. Studs had pieces of wood missing from them, because they are glued together to ...

Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor auality of workmanship and materials

  • Fernando D.
  • Verified HomeBuyer
  • March 02, 2022
  • San Antonio, TX

Centex constructions manager and warranty personnel are not on top of things. The workmanship is inferior, and the quality of the house is not what I was expected for someone paying over $300,000 in San Antonio. Two months after closing escrow, Centex never completed the items identified during our home walkthrough. The second-story floors are squeaky and uneven. I am concerned about the way Centex framed my house. The exterior painting was poorly done. You can see all the irregular spray marks all over the place. The driveway and front of the house were dirty, and the roof was full of paint. ...

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

House is still not finished

  • Branden T.
  • Verified HomeBuyer
  • February 08, 2022
  • New Braunfels, TX

Drywall was, and is still, terrible, the finishing guy kept telling me it was done and it wasn't even close. They can't even finish it STILL. Embarrassed to live in it or show anyone else. Patched up the errors with caulk, every error. Paint missing on portions of the wall. Drywall tape still popping out. Drywall texture still missing. No one cares when I tell them to fix it. It's been over a month since I signed. They tried to put a light oak trim filler in the cabinets with dark cherry color and thought I wouldn't notice. Paint splatter and caulking on the floors, window glass, and ...

Centex Homes responded:
We are so sorry to hear about the issues you are experiencing. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst builder I've ever worked with

  • Christopher S.
  • Verified HomeBuyer
  • February 01, 2022
  • San Antonio, TX

This house was built so poorly, I would need to take over 100 photos to show someone. I can't even begin to try and describe the issues from walls being crooked, lack of 90-degree angles, lack of caulk where it needs to be, massive gaps that were caulked instead of properly worked. The trades this company hires to do their work are absolutely garbage. Overall worst experience and in the community Facebook group, I am one of the hundreds of people who have had a worse or similar experience. Centex should be closed down.

Centex Homes responded:
We are saddened to hear about this experience and we did not deliver the Pulte experience or quality you would have liked to have and we would have loved to give you. . We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor quality

  • Matthew N.
  • Verified HomeBuyer
  • October 27, 2021
  • BOERNE, TX

Every aspect of the home was cheaply done. Mold growing in ceilings, sod dead the minute I moved in, doors falling off the hinges, paint all over the ground and doorknobs. To get warranty service you have to call the manager’s manager just to talk to someone. Would not recommend centex or Pulte to anyone.

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Centex Homes - The total project from start to finish was a complete nightmare.

  • Pamela E.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

The total project from start to finish was a complete nightmare. I still have things that need to be addressed/fixed The quality of the carpet and the faux floor is not made of quality material. The concrete is pealing in the garage and around the front door. The ceiling in kitchen and the great room has two large patches where product was over sprayed. The trim in the kitchen are not flushed. The kitchen exit door has dents and the window has a scratch in the glass. One of the worse made homes I have ever lived in.

Centex Homes responded:
Thank you for taking the time to share this feedback so we can address it accordingly. We are so sorry that you are dealing with unresolved concerns in your new home. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Multitude of issues with home

  • Anonymous
  • Verified HomeBuyer
  • April 10, 2020
  • SAN ANTONIO, TX

Constant electrical trips of water heater. Plumbing mixed up with outside faucet and kitchen sink. Grass in front yard sunk after rain.

Centex Homes responded:
We are incredibly disappointed to hear that you are having problems with your new home. We would like to learn more about this situation and discuss how we can assist. To do so, please email customersupport@pultegroup.com so our team can be in touch. ^Abby centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

To many obvious errors to list

  • Joseph E.
  • Verified HomeBuyer
  • December 19, 2019
  • San Antonio, TX

My rental home was in better condition than what I thought would be a new home. My wife says the habitat for humanity home she grew up in didn't have as many errors. I don't know whether to trust any repairs would be more than just patch work rather than actually correcting the building errors and lack of craftsmanship. I regret buying a Centex home I regret trusting Centex with building my home. I don't know whether to just walk away from this home it's saddening to know Centex builders have such a low moral standard when building homes. I've called the building manager several times with no ...

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com so we can be in touch. ^Abby centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

would not recommend

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2019
  • SAN ANTONIO, TX

poor workmanship poor materials

Centex Homes responded:
We're disappointed to hear that you wouldn't recommend us and if you'd like to discuss your experience, we'd be interested in learning how we could have improved. Please email us at socialcare@pultegroup.com. --Sarah centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1