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Centex Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Centex Homes.

Read all 188 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 3.8 out of 5 stars in San Antonio Area

188 Reviews in San Antonio Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Value 3.9

Responsiveness 3.7

Customer Reviews

You Get What You Pay For

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • New Braunfels, TX

Cheap light fixtures and plumbing fixtures. No top grade placed before laying a poor quality bermuda grass on the yard. Developer (Pulte/Centex) doesn't take care of it's designated land (sidewalks, berms, drainage area). No homeowner representation on HOA.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

New home

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2020
  • San Antonio, TX

The house is a beautiful house and we got it for a great price, but there are some things that I have issues with. Some of the walls are crooked. We had been told we would get a paint kit when we closed to touch up minor blemishes, but yet again day after day we are let down. The fininacial portion of the house was very smooth. No issues there.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Centex Homes - Make the time to go through each phase of the build.

  • Moses A.
  • Verified HomeBuyer
  • August 01, 2019
  • New Braunfels, TX

Make the time to go through each phase of the build.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Poor attic insulation ,the floor needs adjustment, the walls

  • Andres R.
  • Verified HomeBuyer
  • May 22, 2019
  • San Antonio, TX

Poor attic insulation ,the floor needs adjustment, the walls begin to show nails. the plaster of the foundation is falling, never received parts of the kitchen cabinets, the main room is very hot with respect to the rest of the house, never received the paintings that were used in the house

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

2-car Garage doesn't fit ONE regular-sized truck!

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2019
  • San Antonio, TX

I would've given the Summit by pulte/centex 4 stars for value for price paid, BUT for one HUGE reason - their TWO-CAR garage doesn't fit ONE regular sized short-bed crewcab truck! One of the MAIN reasons I purchased a home was so I could safely park my truck when I went on long out of town journeys (which I do for at least 6 months in a year), so I was quite shocked to find out that my truck didn't fit (another 1 1/2 feet of depth of garage would've helped) inside the garage. When I reported it to the Pulte folks, they didn't bother to respond for several days and even when they did, they ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Several blue tape items existed and only some of them were corrected

  • Jose M.
  • Verified HomeBuyer
  • June 09, 2022
  • BOERNE, TX

Several blue tape items existed and only some of them were corrected before closing. Several issues/items still exist that were never corrected. Overall workmanship on building the house is not satisfactory. Overall responsiveness from construction manager and sales representative were unsatisfactory.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Centex Homes - Rushed work quality.

  • Brett F.
  • Verified HomeBuyer
  • April 06, 2022
  • New Braunfels, TX

Rushed work quality. For starters, Paint and drywall left behind on floors and carpets, texture blemishes, sod placed over the top of construction debris and very uneven lumpy/bumpy ground, trees not planted in correct locations as per my requests. Property is constantly covered in construction trash from the centex build next door, siding was damaged from neighboring construction.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Affordable Starter Home

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • San Antonio, TX

We are happy with our home buying experience. We wish that there had been more time spent on the little finishing details to make sure that the home felt complete, but as a starter home, the price is decent for what you get. There is some room for customizability, but for some things, it is worth it to just do it yourself down the road so you don't pay interest on minor upgrades.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Our field manager

  • Lynnelle C.
  • Verified HomeBuyer
  • October 22, 2021
  • San Antonio, TX

We were pleased with Pulte and the lending process. It went very smooth. Our field managers also get a 10 star. Shout out to Walker for trying his best and hardest to make things happen even during shortages. The flooring is very low quality. You can not even place a dining table down without the floors having intentions immediately. The cleaning lady did not do a good job on a “move in ready” clean. I completely understand the surrounding areas are a construction site and so was the home, however there was still solution left on the cabinets that had not been wiped up, dust on the counters, ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

Centex Homes - Make sure you keep an eye on them

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2020
  • San Antonio, TX

Make sure you keep an eye on them

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Centex Homes - The sales process was easy, but the construction team not so

  • Maximillian S.
  • Verified HomeBuyer
  • October 22, 2020
  • SAN ANTONIO, TX

The sales process was easy, but the construction team not so good. Im still finding things wrong with the house. I've been in the house for 2 months and still don't have some of the original issues fixed. Construction team is unresponsive now.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Dissappointed

  • Richard G.
  • Verified HomeBuyer
  • May 14, 2019
  • San Antonio, TX

The buying experience was fantastic, the sales person(s) were fantastic, the original construction supervisors were great, and the construction seemed to be going well, as time to close on the sale was nearing the wheels fell off the building machine. It seemed everything that could go wrong went wrong, many items lacked in workmanship, many things didn't work, then it was a rush to the finish.

Centex Homes responded:
We sincerely apologize that you encountered issues toward the end of the construction process and we have shared this feedback with our leadership team. If you'd like to discuss your experience with us, please don't hesitate to email us at socialcare@pultegroup.com. --Sarah centexhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Moderately happy with the home...expected better attention to detail for the money.

  • Geoffrey R.
  • Verified HomeBuyer
  • May 02, 2019
  • San Antonio, TX

Be prepared for issues to arise between your final walk through and closing. The field manager claimed that Centex would provide a "paint touch up kit", it never happened and I have several areas in my home that the builder failed to paint. I can't even get a response from the company just for the name of the paint color. I've been trying to get a response for several weeks. There was dirt rubbed into my carpet from electricians that were in my home doing work while I was closing. I came home immediately after closing and electricians were in my home, without anyone telling me they would be ...

Centex Homes responded:
Thank you for bringing these issues to our attention. We'd like to help! Please email us at socialcare@pultegroup.com. --Sarah centexhomes

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Very Disappointed

  • Mayra G.
  • Verified HomeBuyer
  • May 11, 2022
  • BOERNE, TX

Staff are very friendly. Finishes are extremely poor. It hard not to know where to direct your concerns and everybody would say it'll get fixed, but that's is not going to happen. They hide warranty information, so they can cover their back. The grass in front and back yard that was installed was brown with the excused that was winter time. Spring is almost over and there are more than half of the grass that still brown (with the right watering). Also, a lot of big bumps all over the front and back yard. At the moment of the installation, they said that those bumps would settle, but of ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Rushed and messy

  • Aaron V.
  • Verified HomeBuyer
  • March 17, 2022
  • San Antonio, TX

I wish we had the availability to wait on closing until all the issues were addressed but it would have taken too long. There have been a mix of bigger issues, minor mistakes and comical overlooks. Since the first rain storm, I’ve been vocal about insufficient drainage with no response. Exteriors issues with siding and windows. We found a roll of sheet vinyl tucked away with our ac unit. Daily reminders and concerns for a new build.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

The Quality Factor is Absent

  • David B.
  • Verified HomeBuyer
  • November 23, 2021
  • New Braunfels, TX

In terms of the people I worked with, excellent. When it comes to the house, it has been issue after issue and disappointment after disappointment. The way we received our home at closing was a little disturbing to say the least. My wife and 2 kids had been in a 1bd apartment prior to so we were just happy to have space. I highly recommend paying a close eye to detail, trim work and the overall crew who is building. Corona bottles and cups of pee are not uncommon to find along with razor blades, filthy window seals and trash hidden behind your appliances. Interior and exterior paint job is a ...

Total Score 3


Quality 1

Trustworthiness 4

Value 1

Responsiveness 4

Winding Brook San Antonio, craftsmanship and materials are just bad.

  • Juan Luis P.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

So many downs throughout the process. From floor plan changes (a wall that wasn’t supposed to be diagonal end up being) to multiple water leaks, one that owner found on a random visit to the house, that was able to stop it before it ruined the entire second floor with the over night water fountain. Overall the floor used is sub-par and below quality, been told is not linoleum and it’s a Vinyl roll but they are both the same and at the price point a plank would’ve been ok. Floor is peeling everywhere, is not resistant and wasn’t finish correctly in so many places. The cabinets needed ...

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

The quality of the home is not great by any means. I paid a lot of money for a poorly built home.. very disappointing in the workmanship

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • BOERNE, TX

The PM Zack L was great and very attentive. The workman ship was not something worth over $300,000. I am disappointed in the quality of work and what passes as a new build.

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 5

Our first home experience

  • Corey H.
  • Verified HomeBuyer
  • December 01, 2020
  • New Braunfels, TX

We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector come through and point out many issues. Builders urinated in our new bath tubs with no running water. A port-a-toilet was literally outside next to our house. Electrical fixtures were crooked throughout and had to be straightened. Front porch post is not at a right angle/squared to the house. One month in and nails/screws are backing out of the ...

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - I love my home.

  • Veronica C.
  • Verified HomeBuyer
  • June 02, 2022
  • San Antonio, TX

I love my home. Centex conceptualizes a beautiful look and appeal. My concern is workmanship it was poor all around. I never had a final walk through it was a 1001 things some major some minor that’s needed repair. Everything from the walkway to the bathrooms constant workmanship issues. And the response has been horrific I’m in two months now and still waiting for repairs to be completed. From spilling paint in carpet to, to broken cabinets in kitchen, to unleveled doors and crooked trim and every crooked placed Sheetrock and ripples in the ceiling. Its the contracted workers poor ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Needs better contractors

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • New Braunfels, TX

Starting out was great got to choose your own design and select colors but when it came to building the house we had a lot of failed inspection because workers were cutting corners and causing me to be delayed another 3 and half months from closing and I am still finding more issues after closing, this feels like a working project instead of a move and ready home, my advise is do not close until everything is fix and I mean everything, because to get someone out there will take weeks to fix.

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH centexhomes

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lack of communication

  • Shannon H.
  • Verified HomeBuyer
  • May 04, 2022
  • Seguin, TX

There was a lack of communication, took 5 months longer than originally planned and had multiple AC leaks within the first week. It was a horrible experience overall.

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

The poor workmanship

  • Jesse C.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

Lots of small issues with the house Paint splatter all over the floors which I had to clean up Poor cuts in the sheet rock that are highly noticeable Caulking left behind everywhere that I’ve scrapped off And when installing the the siding a nail went thru the ac line causing a leak which now not even a month in they had to come back fix the leak and I have holes in my walls Pulte is fusing the holes but just a huge inconvenience

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 2

Centex Homes - Home warranty center is not good at getting things fixed.

  • Seabrey K.
  • Verified HomeBuyer
  • July 06, 2021
  • New Braunfels, TX

Home warranty center is not good at getting things fixed. Of my list of MANY items that need repair, I don't think a single one has been completed...we've been there 2 months!!

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Centex Homes - We were very happy with the work done by all the ladies in the

  • Christopher B.
  • Verified HomeBuyer
  • May 04, 2022
  • Converse, TX

We were very happy with the work done by all the ladies in the finance department. Very responsive to emails and calls. As far as the quality of our home I am beyond disappointed. The longer we are here the more problems I find. In 25 years of construction I have never seen such poor quality. No pride in workmanship by some of the subcontractors. Items on our walkthrough were not addressed as we were told they would be by the time we closed and still have not been completed.

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1