Centex Homes

star-rating (343 reviews in all areas)

What Homeowners Have to Say About Centex Homes in Dallas

Read the 25 homeowner reviews of Centex Homes's new homes in the Dallas area. Dallas homeowners rated Centex Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Dallas area

star-rating

25 Reviews - 2 Communities

5 ★(17)

4 ★(4)

3 ★(0)

2 ★(4)

1 ★(0)

Quality 4.2

Trustworthiness 4.4

Value 4.6

Responsiveness 4.1

star-rating First time home buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sarah N.
  • Aubrey, TX
  • January 07, 2020

The beginning of the buying and building process was super slow. There wasn’t any info to be given as we intentionally chose a lot that wouldn’t be started on for about 3-4 months so that wasn’t a problem at all. During the build, we did have a lot of changes at first to the construction manager, but after our 3rd and final person, I was relieved! Juan was the best. Super quick with response and informative and genuinely cared. Kept us in the loop all the time. Great follow up. Our sales lady, Monica was great too. Helped me go through all my options and questions in the very beginning and gave her professional opinion, while also being practical as I’m a first time new mom and first time home buyer. She also followed up very quickly. My only complaint was the lack of info and follow up from the mortgage company. I used the Pulte group mortgage company. There was a lot of unnecessary stress put on me at the last minute, rather than guiding and informing me during the process. It ended up being resolved and I was satisfied in the end, but not with out lots of headache and fighting. Overall, my first time buying experience was good. I’d definitely do it over again with Juan and Monica, but maybe next house I’ll get a different lender! I recommend this neighborhood and builder frequently! Thanks Centex and Pulte ... More

star-rating Great Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Forney, TX
  • December 11, 2019

My overall experience with Centex Homes has been wounderful. I would receommend them to anyone who is looking to purchase a new home.

star-rating Happy Customer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Maurice L.
  • Aubrey, TX
  • December 04, 2019

The prices that was given to us to build our first home was awesome. Thank you for making me a first time home owner.

star-rating Pulte / Centex made everything so easy!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edwin H.
  • Forney, TX
  • October 31, 2019

Mark and Joe made the process so easy! Joel and Trevor on the finance side made things easy as well! great rate on homeowners insurance with Pulte as well! Everyone made everything so easy , i already referred my friend and he will be living in a centex home as well! ... More

star-rating Centex Homes - I have an awesome experience with centex home in my community@

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel O.
  • Forney, TX
  • October 29, 2019

I have an awesome experience with centex home in my community@ Travis Ranch.

star-rating Centex Homes - We love our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jennifer A.
  • Aubrey, TX
  • October 29, 2019

We love our new home. It was built beautifully and with care.

star-rating Centex Homes - We had a little problems at the beginning but besides that everything

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sterling W.
  • Forney, TX
  • October 17, 2019

We had a little problems at the beginning but besides that everything went well

star-rating Love my home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mildred A.
  • Aubrey, TX
  • October 09, 2019

Everything was made easy and very professional.

star-rating Our first home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose C.
  • Aubrey, TX
  • August 22, 2019

I love our new home and considering it’s our first they were very helpful in every way from beginning to end and helped with all of our questions and it was definitely worth it in the end and I can say for everyone that they are very helpful and helped me get my first home and I couldn’t be happier to be living in this house and it’s all thanks to Centex for making it possible. I’m very happy with my home and everything went as planned and I’m very comfortable to be here in this neighborhood ... More

star-rating Centex Homes - Good craftsmanship, responsive to any issues.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Aubrey, TX
  • July 18, 2019

Good craftsmanship, responsive to any issues. Would recommend

star-rating Centex Homes - There is nothing to improve.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marcos S.
  • Aubrey, TX
  • June 21, 2019

There is nothing to improve. Everything is good

star-rating great customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tracy Z.
  • Fate, TX
  • June 11, 2019

the whole process was nice and easy both seller and builder were great and always answered all my questions.

star-rating Centex Homes - Great value for the house we had built!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Aric E.
  • Aubrey, TX
  • December 21, 2019

Great value for the house we had built!

star-rating Dedicated

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sharon H.
  • Fate, TX
  • September 16, 2019

Entire team worked together to ensure house was ready. Field Manager always followed through on all requests and was always available to answer questions.

star-rating Overall Great Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Shaela S.
  • Forney, TX
  • September 04, 2019

I am very pleased with my new home and with the home-buying process with Centex. They are timely, friendly, and helpful. The builders did a pretty good job keeping me informed and updated. The only issue I have really had so far is that I closed on my home about seven weeks ago and have yet to receive the "touch-up" paint that I was told would be available after closing. Aside from that, I am still excited and happy to have had my home built by Centex! ... More

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Deborah M.
  • Aubrey, TX
  • July 24, 2019

This was a pretty simple process as everyone on the team helped with the smooth transition.

star-rating Crack in ceiling from settling.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 1

  • Corey C.
  • Forney, TX
  • December 11, 2019

Have a 4 foot crack in the ceiling. I've contacted the builder rep and the sales manager is aware. The crack appeared on 11-15-19 it is now 12-11-19 and still no one has came by to look at to get it repaired.

star-rating Very happy to be in our 1st home!!

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ian L.
  • Forney, TX
  • October 09, 2019

Everyone was very helpful and polite throughout the whole process, as with any construction job there were a few hiccups but they got it taken care of in a timely manner. The quality of the materials and finishing touches were lacking a little, but we did get an EXCELLENT price. Overall we are satisfied with the outcome. ... More

star-rating New Home (Travis Ranch)

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Tracy S.
  • Forney, TX
  • September 25, 2019

Just make sure you have your finances and credit together before you start the process. You have to be really patient because it's a long and stressful process. But at then end, you will be very pleased. The seller and contractor were great! Thanks for everything! ... More

star-rating Centex Homes - Generally speaking, the building process was very quick.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Jordan L.
  • Aubrey, TX
  • January 11, 2020

Generally speaking, the building process was very quick. Communication from the builder was usually good. The main issues we encountered was that the builder would provide a date of when XYZ would be installed to the home but then it rarely happened according to their timeline. Of course exterior items are weather permitting which we understood, but often times it was interior items and the weather had been fine. The builder that was over our home often gave what we considered a "non answer" or the run around when we asked if specific items in our home could be tweaked (i.e. very slight change in location of light fixture that ultimately was never actually done). We visited multiple homes under construction that were our same model that we chose to build and were familiar with what to expect. We noticed some homes included electrical outlets in the master closet but during the build of our home there was not one. When asked about this, our building manager explained that the workers don't always work the exact same way and utilize skills carried with them from various other home builders. While we decided not to argue about the installation of something as simple as an electrical outlet, we did not find this reasoning to be satisfactory. Every home should be built the exact same way. Upon moving into our home, we noticed LOTS of trash scattered in our backyard that which included sharp blades and nails everywhere. We have dogs and before we were able to allow them to use the yard we had to spend a good amount of time to clean up all the debris which we were not at all happy about. A home buyer who just spent several hundred thousand dollars should never have to do that. We picked up 3 full grocery sacks worth of metal and debris, some of which was simply covered up by a layer of sod. This is dangerous! What if other homes with children experienced this and were injured? We felt this was entirely lazy and inconsiderate of the construction crew and the builder for not ensuring this was properly taken care of. Otherwise, we were happy with the sales of the home, the majority of the building process was smooth and enjoyable and of course we love our new home. Now... we just have to submit a claim for our non-working disposal (we have been here 1 month and we have hardly used it... YIKES). ... More

star-rating Attention to detail

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Daniel S.
  • Aubrey, TX
  • December 11, 2019

I came for my final walkthrough and there were a number of obvious things that should have been addressed if someone would have taken the time to just look. I feel the house should have been show ready at our final walkthrough and it was not.

star-rating Great price

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 1

  • Anthony S.
  • Fate, TX
  • April 23, 2019

The price was right, but the whole process has been a headache. To the point where we almost backed out of the deal. Still dealing with issues getting things completed and it’s been almost 2 months after we moved in.

Centex Homes responded:
We're disappointed to hear you haven't had a good experience with us and we'd like to help if possible. Please don't hesitate to email us at socialcare@pultegroup.com. --Sarah centexhomes ... More

star-rating Centex Homes - I believe there should be a better explanation from the moment

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 2

  • Ana B.
  • Forney, TX
  • September 19, 2019

I believe there should be a better explanation from the moment you are introduced to the neighborhood construction and details of the home .

star-rating Nothing like the show/model home

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 2

  • Anonymous
  • Forney, TX
  • October 09, 2019

Let’s just say lies lies lies.

Centex Homes responded:
We are sorry to hear that you had a negative experience. If we can help in any way please email socialcare@pultegroup.com and our team will assist. ^Abby centexhomes ... More

star-rating They should call it the Pulte Runaround...

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 2

  • Hector M.
  • Forney, TX
  • December 05, 2019

My wife and I were so happy to have gotten a brand new home. That is, until a week after we moved in. We'd found smudges on our paint, the builders had used our microwave during construction and didn't clean it, the painters left a pile of trash painting paper crammed under the oven, carpet nails protruded up enough to stab both of our feet when we walked barefoot, the glass shower door collides with the bathroom doorknob, indoor paint was used to paint the entire exterior back porch wall, the garage door had peeling paint(and when it was finally repainted, they painted it shut), several cracked tiles in the kitchen, countertops were sharp-edged(and actually cut my wife's arm), trim and molding was improperly installed, the underside of EVERY windowsill was unpainted, the master bedroom window leaks when it rains, and the twelve page list goes on. When we addressed these issues with the builders, we got a number of fun responses, like, "the carpet nails are supposed to be that way," "I don't know why it's doing that," "oh that's not us, that's the window people" (and when the window people came, "oh that's not us, that's the builders"), and when told that this shoddy workmanship is unacceptable, "you have the right to feel that way, but we take pride in our work." Wrong, sir. You take pride in cutting corners to save time and money. If you took pride in your work, this house wouldn't require major repairs by day 14. If my wife and I wanted to buy a fixer-upper, we wouldn't have shelled out $214k for it. We wanted a brand new house that looks and acts like a brand new house, and your pride failed to deliver. Anyway, after a few weeks of my wife relentlessly keeping on them, and after a few weeks of siccing our awesome real estate agent on them, they've been slowly and begrudgingly repairing things. We've had to practically supervise them in their work, however, because they'll try to cut corners even on their repairs and pull the wool over your eyes, if they can. A few days ago, we found that the leaky master bedroom window sill is now spongy, and moves if we press on it, undoubtedly as a result of water damage from rain leaking in. Summary: it has been a most unpleasant experience, the realization that our new home isn't a quality new home, dealing with Pulte, and having to fight tooth and nail to get them to do their job and do it right. Oh, I nearly forgot my favorite lie they tried to feed my wife: Construction supervisor: "This is the first time we've had these kind of problems. Your neighbors didn't have any issues." My wife: "Really? That's strange, because when I told them about our problems, they said, 'we've had the same problems, too!'" ... More

Centex Homes responded:
We are incredibly disappointed to hear that you have had such a negative experience building your new home but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. We would appreciate the chance to make things right and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby centexhomes ... More