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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 1368 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.3 out of 5 stars in All Areas

1368 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.2

Value 4.3

Responsiveness 4.1

Customer Reviews

Dissappointed

  • Richard G.
  • Verified HomeBuyer
  • May 14, 2019
  • SAN ANTONIO, TX

The buying experience was fantastic, the sales person(s) were fantastic, the original construction supervisors were great, and the construction seemed to be going well, as time to close on the sale was nearing the wheels fell off the building ...

Centex Homes responded:
We sincerely apologize that you encountered issues toward the end of the construction process and we have shared this feedback with our leadership team. If you'd like to discuss your experience with us, please don't hesitate to email us at socialcare@pultegroup.com. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Moderately happy with the home...expected better attention to detail for the money.

  • Geoffrey R.
  • Verified HomeBuyer
  • May 02, 2019
  • San Antonio, TX

Be prepared for issues to arise between your final walk through and closing. The field manager claimed that Centex would provide a "paint touch up kit", it never happened and I have several areas in my home that the builder failed to paint. I can't ...

Centex Homes responded:
Thank you for bringing these issues to our attention. We'd like to help! Please email us at socialcare@pultegroup.com. ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Centex and Pulte: you don’t get what you pay for

  • Lindsey H.
  • Verified HomeBuyer
  • November 23, 2021
  • McDonough, GA

I hate to use the word nightmare because I’ve certainly experienced worse. But you definitely don’t get what you pay for. Here I am a month I’m still waiting for someone to come fix the windows that won’t close, paint our outside veranda, install ...

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

The Quality Factor is Absent

  • David B.
  • Verified HomeBuyer
  • November 23, 2021
  • New Braunfels, TX

In terms of the people I worked with, excellent. When it comes to the house, it has been issue after issue and disappointment after disappointment. The way we received our home at closing was a little disturbing to say the least. My wife and 2 kids ...

Total Score 3


Quality 1

Trustworthiness 4

Value 1

Responsiveness 4

Winding Brook San Antonio, craftsmanship and materials are just bad.

  • Juan Luis P.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

So many downs throughout the process. From floor plan changes (a wall that wasn’t supposed to be diagonal end up being) to multiple water leaks, one that owner found on a random visit to the house, that was able to stop it before it ruined the ...

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Buying experience should have been exciting, sales rep was not

  • Steven V.
  • Verified HomeBuyer
  • July 28, 2021
  • Conroe, TX

Buying experience should have been exciting, sales rep was not really supportive through purchase, field manager was terrible at overseeing the workmanship was at the level of expectation set, quality of materials is not exceptabke for new built ...

Total Score 3


Quality 1

Trustworthiness 2

Value 4

Responsiveness 3

The quality of the home is not great by any means. I paid a lot of money for a poorly built home.. very disappointing in the workmanship

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Boerne, TX

The PM Zack L was great and very attentive. The workman ship was not something worth over $300,000. I am disappointed in the quality of work and what passes as a new build.

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 5

Home issues

  • John R.
  • Verified HomeBuyer
  • May 19, 2021
  • Houston, TX

I’ve lived in the home for a month now and the home has issues first with the outside paint is peeling, downstairs tub has a big crack that is rusted I’ve tried to let the contractor know about the issues and have not heard back from them. Just ...

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Centex Homes - Pretty much everything in the house has an issue.

  • Yahveh B.
  • Verified HomeBuyer
  • May 11, 2021
  • Houston, TX

Pretty much everything in the house has an issue. The flooring, the AC, the front porch, the sprinkler, the garage door... I'm tired of asking them to come to fix these issues. For the price we paid, for the pain the mortgage company was; there ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

The finish product looked like the process was rushed.

  • Raquel V.
  • Verified HomeBuyer
  • December 02, 2020
  • Beaufort, SC

Overall I was rushed to see the house. I went by a few times on my own to see the discrepancies that caught my eye to see how the issue was being addressed. I find a few holes around, the staircase only has gloss on the entrance and the railing ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Our first home experience

  • Corey H.
  • Verified HomeBuyer
  • December 01, 2020
  • New Braunfels, TX

We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector ...

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Other homes companies do every thing right like before the closing

  • Beshoy S.
  • Verified HomeBuyer
  • December 01, 2020
  • Lebanon, TN

Other homes companies do every thing right like before the closing I found too much issues in the paint and in the kitchen too

Total Score 3


Quality 1

Trustworthiness 2

Value 4

Responsiveness 3

Centex Homes - Builder focuses on speed over quality.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Hockley, TX

Builder focuses on speed over quality. Many lines were not straight, screw not drilled in all the way, misalignments on cabinets, paint overspray.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Beautiful Neighborhood

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • Summerville, SC

The workman ship is poor. I would rate this below Crescent

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - only lived there for a month and already three warranty claims

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

only lived there for a month and already three warranty claims

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Okay homes for the price, but the quailty of work is spotty

  • Kalpeshkumar P.
  • Verified HomeBuyer
  • August 12, 2020
  • Tampa, FL

The home is well made, but when it comes to the surrounding they rushed and did not do a complete job. There are many places where they rushed to get the home done. Also the outstide water draining systems are not to par.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Centex Homes - Everything was smooth till after I did your survey and now it’s

  • Joseph C.
  • Verified HomeBuyer
  • May 28, 2020
  • Spring Hill, FL

Everything was smooth till after I did your survey and now it’s like pulling teeth . Still have things that need to be done that we’re addressed before closing and were never done . “Fixed”

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Wall Leak

  • Dawn B.
  • Verified HomeBuyer
  • January 07, 2020
  • Tampa, FL

I had to do 3 final walk through this town house. My first one there was a leak in the living room wall that they had the wall torn apart by the sliding door when I arrived. The second walk through there was a wet spot on the wall were the ...

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

FOLLOW THRU

  • Patricia C.
  • Verified HomeBuyer
  • September 04, 2019
  • North Port, FL

Follow each step of the building process to the fullest. Check ever area on details before closing.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Frustrated

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2019
  • Pataskala, OH

Been in the house almost 2 months. Still trying to schedule repairs from before I closed. :(

Total Score 3


Quality 1

Trustworthiness 3

Value 4

Responsiveness 2

Centex Review

  • Richard W.
  • Verified HomeBuyer
  • July 27, 2019
  • Houston, TX

It did take a little time to close, and at times the same paperwork that I was asked to submit was being asked to submit more than once either because Centex claimed they never received it or they needed it again. As for my reason to giving a 1 star ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Poor follow-through, no accountability

  • Aline S.
  • Verified HomeBuyer
  • January 13, 2022
  • Buda, TX

Warranty issues that arose just now week after closing not adressed in a timely manner and no one takes responsibility.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

No blue tape meeting and so many issues

  • James L.
  • Verified HomeBuyer
  • October 12, 2021
  • Myrtle Beach, SC

The house was unfinished due to multiple careless mistakes when we moved in. We were never allowed to have our blue tape meeting and kept being told it would be this day or that day and then it never happened. There is paint on the floor, missing ...

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Needs better contractors

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • New Braunfels, TX

Starting out was great got to choose your own design and select colors but when it came to building the house we had a lot of failed inspection because workers were cutting corners and causing me to be delayed another 3 and half months from closing ...

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Centex Homes - They rush the house build and didn't address every issue my inspector

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • Tomball, TX

They rush the house build and didn't address every issue my inspector caught. I keep seeing new things wrong everyday about the poor quality. The buying process was smooth and location is good.

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Ranging from compliments to complaints, all 1368 reviews about Centex Homes are provided by verified homeowners that recently completed construction and moved into their new home.

Narrow Reviews by Area

Ranging from compliments to complaints, all 1368 reviews about Centex Homes are provided by verified homeowners that recently completed construction and moved into their new home.