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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 1356 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.3 out of 5 stars in All Areas

1356 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.2

Value 4.3

Responsiveness 4.1

Customer Reviews

Ehh

  • Darrell W.
  • Verified HomeBuyer
  • June 14, 2020
  • Tampa, FL

I’ve lived here for a month and my ice maker doesn’t work, and the toilet paper holder in the half bath has already become unhinged from the wall. Other than that everything else is average.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 4

You Get What You Pay For

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • New Braunfels, TX

Cheap light fixtures and plumbing fixtures. No top grade placed before laying a poor quality bermuda grass on the yard. Developer (Pulte/Centex) doesn't take care of it's designated land (sidewalks, berms, drainage area). No homeowner ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

New home

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2020
  • San Antonio, TX

The house is a beautiful house and we got it for a great price, but there are some things that I have issues with. Some of the walls are crooked. We had been told we would get a paint kit when we closed to touch up minor blemishes, but yet again day ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Centex Homes - They are gorgeous houses but you can tell quite easily the cheap

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Blacklick, OH

They are gorgeous houses but you can tell quite easily the cheap craftmanship. More importantly the building process is crazy and their workers are not reallly helpful in showing your what options you have. The builder we worked with was the only ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

Somewhat unsatisfied

  • Brittany J.
  • Verified HomeBuyer
  • December 11, 2019
  • Houston, TX

My overall experience in the beginning was great! But, as I moved into the home I began noticing a lot of things that were wrong. I was in communication with the Field Manager at first but I guess he became overwhelmed with my many concerns about ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Aftersale services needs some improvements

  • Anonymous
  • Verified HomeBuyer
  • December 04, 2019
  • Georgetown, TX

Aftersale services needs some improvements

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Fairly satisfied

  • Luis B.
  • Verified HomeBuyer
  • October 16, 2019
  • Riverview, FL

Lots of flaws in the house that still need to be addressed. To include the poor job done by the exterminator used.

Centex Homes responded:
We are sorry to hear that there are unaddressed concerns with your home. Please email socialcare@pultegroup.com so our team can assist. Thank you! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Great home, extremely poor management

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Shelbyville, KY

We are enjoying our new home, however the extremely poor communication and management during the build process was extremely frustrating.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 2

New home

  • Shawn C.
  • Verified HomeBuyer
  • August 08, 2019
  • Polk City, FL

I would have like the builder to replace my sod like I was promised. The sod is uneven and in pieces.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Make the time to go through each phase of the build.

  • Moses A.
  • Verified HomeBuyer
  • August 01, 2019
  • New Braunfels, TX

Make the time to go through each phase of the build.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Overall pleased

  • Amy M.
  • Verified HomeBuyer
  • July 17, 2019
  • Johns Island, SC

If you get the Compton model, be sure to question about gutters for the front door. We were told we didn't need gutters, but there is a virtual flood over the front door whenever it rains. Also, understand what you choose may not include common ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Centex Homes - Something’s needed to be fixed

  • Danielle C.
  • Verified HomeBuyer
  • June 05, 2019
  • Summerville, SC

Something’s needed to be fixed

Centex Homes responded:
If you need assistance with service requests, we'd be happy to help! Please email us at ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Does Not Enforce Neighborhood Covenants

  • John W.
  • Verified HomeBuyer
  • May 29, 2019
  • Johns Island, SC

They act like the Covenants are a big deal but when they are broken they are not enforced. I wanted a neighborhood with restrictions, but what are Covenants if they are not enforced

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Poor attic insulation ,the floor needs adjustment, the walls

  • Andres R.
  • Verified HomeBuyer
  • May 22, 2019
  • San Antonio, TX

Poor attic insulation ,the floor needs adjustment, the walls begin to show nails. the plaster of the foundation is falling, never received parts of the kitchen cabinets, the main room is very hot with respect to the rest of the house, never received ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

2-car Garage doesn't fit ONE regular-sized truck!

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2019
  • SAN ANTONIO, TX

I would've given the Summit by pulte/centex 4 stars for value for price paid, BUT for one HUGE reason - their TWO-CAR garage doesn't fit ONE regular sized short-bed crewcab truck! One of the MAIN reasons I purchased a home was so I could safely park ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Like house not rep

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Indian Land, SC

House fine. Finish details not so fine. Sales rep not qualified. Misleading info. Changes story. Would not work with hm again.

Centex Homes responded:
We're disappointed that you did not have a good experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Centex Homes - We had a minor dishwasher issue that needed to be fixed.

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2019
  • Lebanon, TN

We had a minor dishwasher issue that needed to be fixed. When they pulled out the dishwasher we could see a hole through the wall and light was shining through. It was large enough for a fist to fit through. It makes me wonder if there are any other ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 4

New Build

  • Suzannah P.
  • Verified HomeBuyer
  • April 02, 2019
  • Shelbyville, KY

We purchased the home as it was almost completed (didn't build out ourselves). We have had quite a few issues, most of which were resolved after multiple contacts, but still have some issues we are told we just have to wait until they get to it ...

Centex Homes responded:
We apologize that there hasn't been clear communication around the resolution of your issues and we'd like to help! Please email us at socialcare@pultegroup.com. ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 1

It looks like most of the people working on these homes have zero pride in their work.

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2021
  • Jarrell, TX

I love the home. It's a huge upgrade from the apartment life we were living. However, the builders were told multiple times about issues that should have been fixed early. Instead walls had to be tore out the days before closing to get repaired. ...

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 3

Buying process was very easy. Not too happy with quality.

  • Manuel E. A.
  • Verified HomeBuyer
  • November 30, 2021
  • Maricopa, AZ

The loan and approval process was super easy and as a first time home buyer this made it a better than expected experience. The inspector explained everything and was prompt when responding to emails regarding our home construction timeline. We’ve ...

Total Score 3


Quality 2

Trustworthiness 1

Value 3

Responsiveness 5

Horrible communication

  • Anonymous
  • Verified HomeBuyer
  • November 11, 2021
  • Houston, TX

Getting in contact with the builder was always an issue. Updates were hardly ever sent and closing kept getting delayed

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Affordable Starter Home

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • SAN ANTONIO, TX

We are happy with our home buying experience. We wish that there had been more time spent on the little finishing details to make sure that the home felt complete, but as a starter home, the price is decent for what you get. There is some room for ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Our field manager

  • Lynnelle C.
  • Verified HomeBuyer
  • October 22, 2021
  • San Antonio, TX

We were pleased with Pulte and the lending process. It went very smooth. Our field managers also get a 10 star. Shout out to Walker for trying his best and hardest to make things happen even during shortages. The flooring is very low quality. You ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

The lack of communication and responsiveness to our building issues.Delay in completion of our home while they move ahead with quick sale home construction ahead of existing contracts.

  • Donald R.
  • Verified HomeBuyer
  • October 12, 2021
  • Conway, SC

The only positive was after I contacted the construction supervisors boss.His superior stayed on top of our construction and tried to correct the bad experience we had with the supervisor.We still have outstanding issues that need attentioon.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

the paint job is really bad

  • Moaed D.
  • Verified HomeBuyer
  • September 13, 2021
  • Louisville, KY

the paint job is really bad. that i will have to repaint the whole hose soon. also the concrete in front of the main door is not even, they been saying that i t will get fix soon but nothing yet .

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 2

Ranging from compliments to complaints, all 1356 reviews about Centex Homes are provided by verified homeowners that recently completed construction and moved into their new home.

Narrow Reviews by Area

Ranging from compliments to complaints, all 1356 reviews about Centex Homes are provided by verified homeowners that recently completed construction and moved into their new home.