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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 1368 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.3 out of 5 stars in All Areas

1368 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.2

Value 4.3

Responsiveness 4.1

Customer Reviews

Crack in ceiling from settling.

  • Corey C.
  • Verified HomeBuyer
  • December 11, 2019
  • Forney, TX

Have a 4 foot crack in the ceiling. I've contacted the builder rep and the sales manager is aware. The crack appeared on 11-15-19 it is now 12-11-19 and still no one has came by to look at to get it repaired.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 1

They have a good buying process for home owners

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Columbia, TN

Final finishes are lagging in quality

Total Score 5


Quality 2

Trustworthiness 4

Value 4

Responsiveness 3

Centex Homes - The overall process was smooth and great, we received updates

  • Eliza M.
  • Verified HomeBuyer
  • January 07, 2021
  • Houston, TX

The overall process was smooth and great, we received updates and communication was open. There is small issues we noticed after moving in that have yet to be resolved. We have not had anyone “checking” in on these issues.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Tracy

  • Josefina S.
  • Verified HomeBuyer
  • November 10, 2020
  • Kissimmee, FL

She handled our approval process with excellence!!!! Was very professional and passionate about helping us!!!!

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Centex Homes - Please is wonderful great environment with neighbors.

  • Ismael B.
  • Verified HomeBuyer
  • October 20, 2020
  • Fuquay Varina, NC

Please is wonderful great environment with neighbors. Concerned about to dark at night time, not enough light to walk around. The response to resolve issues with the house not great. Need to follow up frequently to have my repairs done.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

They got my house built within the time that they gave us.

  • Tammy G.
  • Verified HomeBuyer
  • January 19, 2022
  • Myrtle Beach, SC

We came around and did the blue tape portion of the walkthrough and I am not sure much has been corrected as there are cracks in the walls, the carpet is coming up, the master bath toilet has issues and so on. I am putting in a ticket today because ...

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - We closed although there were still what a job trying to get

  • Andrew S.
  • Verified HomeBuyer
  • October 12, 2021
  • New Braunfels, TX

We closed although there were still what a job trying to get them to fix

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Centex Homes - Make sure you getting a private home inspector.

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2021
  • Parrish, FL

Make sure you getting a private home inspector. Triple check everything. Electrical outlets, door fitment, non level window sils and valances, paint, trim work ondition. Too much to mention. Rather disappointed for price we paid.

Total Score 5


Quality 2

Trustworthiness 4

Value 3

Responsiveness 2

Centex Homes - Not happy with the responses to issues that I have had since

  • Michelle K.
  • Verified HomeBuyer
  • January 06, 2021
  • Summerville, SC

Not happy with the responses to issues that I have had since moving into my home

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Improve more

  • Duong L.
  • Verified HomeBuyer
  • October 20, 2021
  • Taylor, TX

House was super dirty and paint was in a lot of my carpet they didn’t even clean. My bath tube is turning pink with 3 week use. Had to claim warranty to get trim and Cabinet fix and I shouldn’t have to do this on my first month move in. I had to ...

Total Score 5


Quality 2

Trustworthiness 1

Value 3

Responsiveness 4

Great service but subpar workmanship

  • Alan H.
  • Verified HomeBuyer
  • March 12, 2021
  • Myrtle Beach, SC

I don't know if this is an ongoing issue with new constructions, but the quality of the work is mediocre, bordering on terrible. I will have a lot of issues with the warranty company.

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Smooth process, Great built

  • Julio G.
  • Verified HomeBuyer
  • June 03, 2020
  • Austin, TX

The process of building our home was so smooth, if we ever had any request they would respond and act of them fast. they made sure we were happy with how our home was being built and they explained the whole process. They also completed it in the ...

Total Score 5


Quality 5

Trustworthiness 0

Value 5

Responsiveness 0

Centex Homes - The home buying experience in its self was great.

  • Marcia T.
  • Verified HomeBuyer
  • October 27, 2021
  • Summerville, SC

The home buying experience in its self was great. Now that I’m in the home and finding things that are just unacceptable on the workmanship end. Then there is the hassle of getting these items fixed.

Total Score 5


Quality 1

Trustworthiness 2

Value 2

Responsiveness 3

Michael our sales agent was great. He was always very responsive to my emails. Also any questions I had we’re answered in a timely manner.

  • Debra V.
  • Verified HomeBuyer
  • December 01, 2020
  • Clermont, FL

Michael our sales agent was awesome. He was very attentive. He was always available to answer any of my questions or concerns. He was very knowledgeable about the process of if paper work or anything else I had questions about. As for the ...

Total Score 5


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Experience

  • Hodari V.
  • Verified HomeBuyer
  • November 03, 2021
  • Conroe, TX

The sales experience was great. The craftsmanship of the home and turn around time to fix things are horrible. I moved in to my new home in September and it is now November. With in this time period I have had electrical and plumbing issues. ...

Total Score 5


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

The lack of customer service regarding the guarantee

  • Maria M.
  • Verified HomeBuyer
  • October 13, 2021
  • Lakeland, FL

During the construction process everything was magnificent, Matt our Field Manager did an oustanding job. As soon as we moved into the house we began to notice a series of flaws and poor workmanship including the quality of the materials. The entire ...

Total Score 5


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Terrible company policies and responces

  • Robert R.
  • Verified HomeBuyer
  • September 18, 2019
  • Spring Hill, FL

Good luck getting problems resolved with Centex

Total Score 5


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Centex Homes - Over all, the service and quality of the Centex homes are top

  • James S.
  • Verified HomeBuyer
  • January 12, 2022
  • New Braunfels, TX

Over all, the service and quality of the Centex homes are top notch. They kept me informed about the progress of the building of the house and answered all questions about the house.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good communication with builder

  • Manuel F.
  • Verified HomeBuyer
  • September 14, 2021
  • Royse City, TX

The experience was great the builder contacted me ever week and updated me with the status of the home and took care of any discrepancies there was before the house was given to me

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The wide range of flexibility towards designing our home

  • Nicholas U.
  • Verified HomeBuyer
  • July 28, 2021
  • Beaufort, SC

This is actually our second home we have bought from CENTEX, we are pleased with the quality and craftsmanship of our homes. We are loyal and proud customers!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Centex Homes - James has been extremely helpful and informative with all of

  • Joseph N.
  • Verified HomeBuyer
  • May 18, 2021
  • Conway, SC

James has been extremely helpful and informative with all of our inquiries. He has made this experience as least stressful as possible.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Centex Homes - They showed up when expected.

  • Betty P.
  • Verified HomeBuyer
  • May 11, 2021
  • Katy, TX

They showed up when expected. Followed up with a call the following day to see if everything was done properly

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Centex Homes - Liked working with my project manager.

  • Jennifer S.
  • Verified HomeBuyer
  • April 15, 2021
  • Spring Hill, FL

Liked working with my project manager. Wish I had a nice welcome home sign waiting. Hahaha

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The builder (Libby) was excellent in her communication and professionalism

  • Thomas J.
  • Verified HomeBuyer
  • January 26, 2021
  • Aubrey, TX

The builder made the experience very pleasant with the way all the communication and timelines were presented. Post move in they still remained in contact and had visits to ensure that we were happy with the finished product.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My builders were so helpful!

  • Amany E.
  • Verified HomeBuyer
  • November 08, 2020
  • Houston, TX

I lowered the overall homebuilding experience for two reasons 1. The close date was pushed due to water tap issues and it wasn't explained that there would be issues. 2. I purchased a spec home that hadn't started vertical construction and Michele ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ranging from compliments to complaints, all 1368 reviews about Centex Homes are provided by verified homeowners that recently completed construction and moved into their new home.

Narrow Reviews by Area

Ranging from compliments to complaints, all 1368 reviews about Centex Homes are provided by verified homeowners that recently completed construction and moved into their new home.