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Centex Homes Reviews in Columbus, OH

What Columbus Homeowners Have to Say About Centex Homes.

Read all 63 verified reviews from homeowners that built a new home with Centex Homes in the Columbus area. Columbus homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4 out of 5 stars in Columbus Area

63 Reviews in Columbus Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Centex Homes - Still need to clear for the customer before sighing the contact.I

  • Basudev P.
  • Verified HomeBuyer
  • December 12, 2019
  • Blacklick, OH

Still need to clear for the customer before sighing the contact.I find two different things.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Frustrated

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2019
  • Pataskala, OH

Been in the house almost 2 months. Still trying to schedule repairs from before I closed. :(

Total Score 3


Quality 1

Trustworthiness 3

Value 4

Responsiveness 2

Average build quality

  • Dekever M.
  • Verified HomeBuyer
  • May 07, 2019
  • Blacklick, OH

It’s a nice looking home. Build quality / materials not that great. I wouldn’t go this route again . It’s not a bad home. I’ve learned a lot from this experience

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Centex Homes - My concrete wall need to be fixed but know one shows up, I’m

  • Tila A.
  • Verified HomeBuyer
  • December 10, 2020
  • Pataskala, OH

My concrete wall need to be fixed but know one shows up, I’m telling them to fixed it and the ceiling paint is bad, my. Backyard is all being crack. I have referred my friends to centex but I’m really upset with the builder. I’m not going to refer my friends and family to this builder .

Centex Homes responded:
We are so sorry to hear that you are having a frustrating time getting your issues addressed. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Avoid centex

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2022
  • Hebron, OH

Haven’t had a ton of issues with the home yet other than some minor stuff. Never buy a centex home until all items are completed before close. I moved in late January and still have no yard other than mud. I understood that it would not be completed due to weather but was under the impression that those things would be completed in order. They do not move in order and currently houses that closed a couple weeks ago already have yards. On top of that they refuse to give answers on anything.

Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns, and contact information so we can get in touch with you? ...

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Fairly disappointed

  • Fiovi A.
  • Verified HomeBuyer
  • July 14, 2020
  • Pataskala, OH

I found some imperfections on my home and I told to the construction management but the issues aren’t fixed yet

Centex Homes responded:
We are so sorry you are experiencing unresolved concerns with your home. Could you please email your address and some additional information to customersupport@pultegroup.com so our team can look into the situation? ^AS centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Lack of follow up

  • Elizabeth T.
  • Verified HomeBuyer
  • May 28, 2019
  • Delaware, OH

I will have a hard time recommending Pulte to clients. Very unghapoy sincecosing on my personal home.

Centex Homes responded:
We're so sorry to hear you're unhappy and we'd like to learn more so we can help. Please email us at socialcare@pultegroup.com with your address, contact information, and a brief note about your experience. --Sarah centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Building process seems to be sound. Everything else not up to the expection.

  • Mohan D.
  • Verified HomeBuyer
  • November 05, 2021
  • Westerville, OH

Overall very disappointed with the quality of the material and workmanship. Interior space, layout, plan seems OK. But execution, quality material, workmanship, quality control, inspection process are subpar. The second day after moving we had to call emergency number for water leak in laundry room. You can imagine the experience. I had purchased two houses prior to this and were not this disappointed unfortunately. I am not recommending anyone to build or purchase Centex house.

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. ...

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Concerns.

  • Clairessa C.
  • Verified HomeBuyer
  • June 14, 2020
  • Westerville, OH

For the price paid for the home, the quality,materials, and workmanship is very poor.

Centex Homes responded:
We are so sorry you are unhappy with the quality of your home and have concerns. If there is anything we can assist with, please feel free to email customersupport@pultegroup.com and our team would be happy to help. ^Abby centexhomes

Total Score 2


Quality 1

Trustworthiness 2

Value 1

Responsiveness 2

Centex Homes - Cheapie Build Check carefully

  • Dan L.
  • Verified HomeBuyer
  • July 24, 2019
  • Blacklick, OH

Cheapie Build Check carefully

Total Score 1


Quality 1

Trustworthiness 4

Value 4

Responsiveness 5

2 months later, still arguing weekly...

  • Elizabeth C.
  • Verified HomeBuyer
  • August 21, 2020
  • Blacklick, OH

The home is beautiful! The site managers are ridiculous. Literally it’s like pulling teeth to get them to answer questions directly. Constantly give noncommittal responses or just don’t respond to them at all. After closing, we were assigned another site manager. Same issue. Takes days to respond. Already had issues with features of our home and had to put in service tickets. I’d suggest another builder. Pulte (Centext) seem to only think of you as a number and just want your money.

Centex Homes responded:
While we are happy to hear that you are pleased with your home, we are concerned that you are having such a hard time working with our team. We would like to learn more about this situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your contact information and new home address. Thank you for taking the time to leave a review. ^AS ...

Total Score 1


Quality 4

Trustworthiness 1

Value 3

Responsiveness 1

The house had and still has lots of issues

  • Ramsey B.
  • Verified HomeBuyer
  • June 29, 2021
  • Westerville, OH

They don’t care about you!!! Just your money!!!!!

Centex Homes responded:
We are so very sorry to hear that you did not feel valued while building your new home. We are concerned and would like to learn more about your experience. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The overall process and the quality of the build and products used to build my home. The craftsmanship lacks quality.

  • Teresa E.
  • Verified HomeBuyer
  • May 26, 2021
  • Westerville, OH

I would never recommend Pultey/Centex to anyone! This has been the worst experience ever! Because they rushed my build so that they could move on to the next and collect a check, a low-quality product was delivered. Who installs contact paper on the floor. There are numerous build quality issues today. No lawn or driveway when I closed. This is a risk to my interior belongings with tracking of dirt ect. Waste backed up from a pipe in the basement. There are other issues, but I don't have time to list. They are awful and are not customer-centric. Home buyers should have more rights. The ...

Centex Homes responded:
We are so disappointed to hear that you have had such an unpleasant experience and are unhappy with your home. We would like to make leadership aware of this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1