Skip main navigation

Centex Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Centex Homes.

Read all 125 verified reviews from homeowners that built a new home with Centex Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.3 out of 5 stars in Tampa-St. Petersburg Area

125 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - We had a good experience.

  • Cynthia I.
  • Verified HomeBuyer
  • December 02, 2020
  • Wesley Chapel, FL

We had a good experience.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Work orders

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2019
  • Tampa, FL

Doesn’t respond to work order in a decent about of time

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Centex Homes - The rushed slot of stuff in the house, they should they have

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Tampa, FL

The rushed slot of stuff in the house, they should they have not taken there time. Cracks in the structures inside, appliances not working, gutting has holes, take your time and build these homes..

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Centex Homes - The drive it’s and some other small over look things need to

  • Lonnie F.
  • Verified HomeBuyer
  • June 02, 2022
  • Wesley Chapel, FL

The drive it’s and some other small over look things need to be paid more attention to be a we didn’t see them till we moved in now we playing the waiting game with warranty to get fixed and corrected. Next time we will look at things more detail because the little things matter too.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Challenging process

  • Seema V.
  • Verified HomeBuyer
  • May 12, 2022
  • Wesley Chapel, FL

I really wanted to say great things but my experience had been anything but that. Someone forgot to put a cap on the roof fixture and there was major rain water damage to both the floors , ceilings, walls and carpet before move in. We had an add on for tile floors and more than half are uneven, raised that you can feel the dips when walking and even tripped over a couple. The wrong grout was used on the three bathroom tubs/tray and they look horrific- no caulk. Garage door has light coming through - hence the temperature is unbearable in the garage since it’s not sealed properly. Front door ...

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Ehh

  • Darrell W.
  • Verified HomeBuyer
  • June 14, 2020
  • Tampa, FL

I’ve lived here for a month and my ice maker doesn’t work, and the toilet paper holder in the half bath has already become unhinged from the wall. Other than that everything else is average.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 4

Fairly satisfied

  • Luis B.
  • Verified HomeBuyer
  • October 16, 2019
  • Riverview, FL

Lots of flaws in the house that still need to be addressed. To include the poor job done by the exterminator used.

Centex Homes responded:
We are sorry to hear that there are unaddressed concerns with your home. Please email socialcare@pultegroup.com so our team can assist. Thank you! ^Abby centexhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

No option but to close

  • Willa R.
  • Verified HomeBuyer
  • June 02, 2022
  • Wesley Chapel, FL

Our field manager was great until he got sick and someone else came in. That promised everything was going to be fixed a week from closing I had a large hole in my powder room and holes under my stairs at my pre closing which shows no effort to inspect before pre closing ever took place. Fast forward to closing day. Nothing is done. I withheld the funds to close until 10 pm that night because that is when the field manager was able to complete everything that was wrong. I am not that nit picky person but they dropped the ball. I also had my driveway crack as soon as I drove over it. That was ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Centex Homes - Home had several issues and a final quality inspection not done

  • Erik L.
  • Verified HomeBuyer
  • March 03, 2021
  • Wesley Chapel, FL

Home had several issues and a final quality inspection not done properly. I’m currently dealing with several defaults that need to be fixed. Company being responsive but could have been avoided if more quality was set in place instead of speed to finalize a project.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Townhouse

  • Nelson G.
  • Verified HomeBuyer
  • January 14, 2020
  • Tampa, FL

Squeaky floors upstairs.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Okay homes for the price, but the quailty of work is spotty

  • Kalpeshkumar P.
  • Verified HomeBuyer
  • August 12, 2020
  • Tampa, FL

The home is well made, but when it comes to the surrounding they rushed and did not do a complete job. There are many places where they rushed to get the home done. Also the outstide water draining systems are not to par.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Centex Homes - Everything was smooth till after I did your survey and now it’s

  • Joseph C.
  • Verified HomeBuyer
  • May 28, 2020
  • Spring Hill, FL

Everything was smooth till after I did your survey and now it’s like pulling teeth . Still have things that need to be done that we’re addressed before closing and were never done . “Fixed”

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Wall Leak

  • Dawn B.
  • Verified HomeBuyer
  • January 07, 2020
  • Tampa, FL

I had to do 3 final walk through this town house. My first one there was a leak in the living room wall that they had the wall torn apart by the sliding door when I arrived. The second walk through there was a wet spot on the wall were the original leak was. I was the person that pointed out that the wall was still leaking. I was told they would have to investigate the leak in the wall once again. When I came for the third walk through the problem (rusted coupling that was leaking) had been resolved. The carpet from the master bedroom on my first walk through was not properly secured in ...

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Centex Homes - Just wish things would be fixed quickly since we’ve spent so

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2022
  • Wesley Chapel, FL

Just wish things would be fixed quickly since we’ve spent so much money on homes.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

Warranty Employees & Sensitivity Training

  • John P.
  • Verified HomeBuyer
  • August 12, 2020
  • Spring Hill, FL

Centex/Pulte Warranty department employees need a better understanding of their work ethics. We were instructed if there are any issues needing to be corrected call the warranty department. First there’s no human contact by phone to address the issues. Everything is to be listed by photo and described then emailed to the Warranty Dept. I did that for a few items that need to be corrected. I was then sent an email which I found to be very condensing advising me to wait 45 days so they could be corrected. Well I have a huge security issue with our back glass sliding door. The builder contractor ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Nothing

  • Luis B.
  • Verified HomeBuyer
  • November 23, 2021
  • Wesley Chapel, FL

Doors in a couple of closets fall down, kitchen bar porous, knee wall loose at second floor, steeples on carpet/tile joint, cheap appliances, not customized options. The rest seems to be ok

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 2

Centex Homes - The backyard is so soggy and it retains water due to which I

  • Rajesh C.
  • Verified HomeBuyer
  • September 07, 2021
  • Wesley Chapel, FL

The backyard is so soggy and it retains water due to which I have complained to the warranty team however they are not taking responsibility. It not even been month since I have moved in.

Centex Homes responded:
We are disappointed to hear that our warranty team has not been efficient at addressing your concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

More of the same

  • Jose N.
  • Verified HomeBuyer
  • March 09, 2022
  • Wesley Chapel, FL

During the sales, they were the ones who suggested a completion date that had a 2 months float. However, they completed the house 4 months after the date they provided. They did this just to get our initial deposit. Craftmanship is not the best, the light fixtures are as cheap as they come (in a $359K house we were expecting more). They backyard does not have the proper slope and grading so is always wet and cannot be used. I have been trying to have them fix this for 3 months now and all they do is give excuses. They gave me a closing date without the final inspection and appraisal been ...

Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Pulte Morgatge it is the WORST!!!!!!!

  • Josean Y.
  • Verified HomeBuyer
  • January 06, 2021
  • Riverview, FL

Bryan the field manager its been very helpfull and super polite other than that nothing more to say

Centex Homes responded:
We are so sorry to hear that you had a negative experience while acquiring a loan for your new home. We would like to learn more about your experience so we can pass it along to our team at Pulte Mortgage. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 1


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Be Aware & Check the appraiser's website before buying

  • Betsy M.
  • Verified HomeBuyer
  • February 06, 2021
  • Tampa, FL

I wish I could say my experience was great but it wasn't. I purchased the model home so my home was only able to get minor repairs done to it, which I wasnt informed of until i did my first walk through. Some repairs were made but i found many more flaws once everything was said & done. I asked to purchase the furniture & it ended up being sent to consignment because the person I dealt with didn't know the process. I spent way more on this home than the brand new homes around me, definitely got taken since this was my first home & unfortunately my realtor wasn't much help either. Overall ...

Centex Homes responded:
Oh no, we are so sorry to hear that you had a negative experience and did not receive excellent customer service. We would like to learn more about your experience so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Bad Experience!

  • Rajeshwar Rao S.
  • Verified HomeBuyer
  • May 04, 2022
  • Wesley Chapel, FL

They do fake promises! not my cup of tea.

Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor Quality Control before home was given /closed to customer

  • Nabor P.
  • Verified HomeBuyer
  • February 01, 2022
  • Wesley Chapel, FL

Stay away from Centex Homes, POOR Workmanship, POOR Quality Control, POOR Materials, they DO NOT CRAE about customers, we are just a number to them! Take your money somewhere else! There are plenty of builders that offers better value for your money.

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible experience

  • Melissa M.
  • Verified HomeBuyer
  • October 20, 2020
  • Riverview, FL

I’m still dealing with repairs and things that were not done properly in the home. Model homes are beautiful but they will not make your home with the same attention to detail. Worst decision ever to build with Centex. I’ve been in this home for 2 months and have had someone go every week to repair something all because material and workmanship is low quality. They took our excitement away.

Centex Homes responded:
We are so disappointed to hear that you have had a frustrating experience and are dealing with unresolved concerns. We would like to learn more so we can make leadership aware and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor quality in all aspects

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2020
  • Riverview, FL

We are disappointed with the entire process other than dealing with our construction manager.

Centex Homes responded:
We are happy to hear you had a positive experience working with your construction manager but are disappointed that the rest of your journey was not pleasant. If you could please send some additional information to customersupport@pultegroup.com so our team can look into the situation we would appreciate it. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed

  • Charles M.
  • Verified HomeBuyer
  • September 26, 2019
  • Riverview, FL

I am very disappointed with Centex workmanship. I am having leaking window problems, and A/C issues that hasn’t been rectified. They alway seem to put my issues off, especially the windows and A/C.

Centex Homes responded:
We are disappointed to hear that the workmanship didn't live up to our normal standards. Please email socialcare@pultegroup.com and a member of our team will assist you with getting those issues addressed. ^Abby centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1