Centex Homes

star-rating (386 reviews in all areas)

What Homeowners Have to Say About Centex Homes in Lakeland-Winter Haven

Read the 19 homeowner reviews of Centex Homes's new homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners rated Centex Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.2 out of 5 stars
in the Lakeland-Winter Haven area

star-rating

19 Reviews - 3 Communities

5 ★(12)

4 ★(2)

3 ★(1)

2 ★(3)

1 ★(1)

Quality 4

Trustworthiness 4.2

Value 4.3

Responsiveness 4.3

star-rating Centex Homes - It's my first time buying in US and it was good experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Davenport, FL
  • February 17, 2020

It's my first time buying in US and it was good experience.

star-rating Centex Homes - workmanship was great the builders were very accommodating any

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John M.
  • Davenport, FL
  • January 21, 2020

workmanship was great the builders were very accommodating any problems after closing they would come and get it done. I would definitely recommend Centex builders .

star-rating Happy homeowners

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Luz R.
  • Davenport, FL
  • December 11, 2019

We are really happy that we purchased this particular home because of the great service that Adrienne and Wesley provided. They are always there whenever we need any help with anything. We have had a great experience and would recommend this company to everyone. ... More

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mary H.
  • Polk City, FL
  • December 04, 2019

Very friendly and easy to work with.

star-rating Centex Homes - FAIR AND TRUSTWORTHY

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Leroy R.
  • Polk City, FL
  • November 06, 2019

FAIR AND TRUSTWORTHY

star-rating great new home and quick reposnce to fix any issues.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jorge C.
  • Polk City, FL
  • August 06, 2019

make sure to add the 2nd light of the garage.

star-rating Satisfaction

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Zachary T.
  • Polk City, FL
  • June 19, 2019

Attention to detail. Addressed any concerns

star-rating I would build this home again!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • George W.
  • Polk City, FL
  • May 31, 2019

My Centex home is well-built, with quality workmanship and materials. Working with Ryan and Rodi made the whole process very easy (they were great!), and the whole process went a lot easier than I had anticipated. I would build this home again!

star-rating Fountain Park

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patricia F.
  • Polk City, FL
  • May 14, 2019

I have not yet moved in but the home is beautiful, the value was part of the reason I selected that builder and that location. Both the sales personnel and the field (manager) personnel were completely responsive and trustworthy.

star-rating Very nice home and a great value

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael P.
  • Davenport, FL
  • March 26, 2020

Great area and great people to work with.

star-rating Completely Happy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Omar R.
  • Davenport, FL
  • June 18, 2019

Someone will always get through to uou.

star-rating Vance Home

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Shannon V.
  • Polk City, FL
  • May 09, 2019

Our Home is Awesome

star-rating Centex Homes - Important to add cable TV connection to rooms (especially to

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rafael B.
  • Davenport, FL
  • September 18, 2019

Important to add cable TV connection to rooms (especially to master room).

star-rating 2nd Centex Home purchase

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Sandra J.
  • Polk City, FL
  • May 30, 2019

The buying process was seamless.

star-rating New home

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Shawn C.
  • Polk City, FL
  • August 08, 2019

I would have like the builder to replace my sod like I was promised. The sod is uneven and in pieces.

star-rating Not happy

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Frank C.
  • Davenport, FL
  • June 18, 2019

Many issues with home, water leaks behind walls, lawn issues, bowed wall.

Centex Homes responded:
We're incredibly disappointed to hear that you're unhappy and we encourage you reach out to us at socialcare@pultegroup.com if you'd like to talk to us about your experience. --Sarah centexhomes ... More

star-rating Calling for help day 1 of move in

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 3

  • Anonymous
  • Davenport, FL
  • January 08, 2020

We have honestly had nothing but issues unfortunately since moving in. Broken sewer lines. So bad that we had to call emergency line on Christmas DAY when whole house lost sewer use. Not fun with tons of guests. We had to have an electrician out within first two weeks too for an issue with outdoor lighting. The tub was clogged with grout and I had to reach into the pipe and clear it. Something we asked in walk-through to be completed. There is grout smeared all over our tile floors and we have had to scrape it off. The pantry door does not latch and neither do many of the other doors in the home. The paint was rushed and many spots smeared on the ceiling. Lots of gaps showing. Overall just rushed and messy. We find a new issue almost daily and for the price we paid, its super frustrating. ... More

Centex Homes responded:
We are so sorry that you have had a negative experience and that the sewer line issues even affected your holidays. We would like the opportunity to discuss this situation and work together to make things right. We would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^AS centexhomes ... More

star-rating Customer service is not good

Quality star-rating 3

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Jose F.
  • Polk City, FL
  • September 20, 2019

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family. ... More

Centex Homes responded:
We are sorry to hear you are having trouble getting concerns addressed. If you could email socialcare@pultegroup.com so our team can take a look at the situation we would greatly appreciate it. ^Abby centexhomes ... More

star-rating BAD Bad BAD!!!

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Jeffrey Y.
  • Polk City, FL
  • April 17, 2019

Well, the consensus in the neighborhood is that while we all like our neighborhood and the sales team, the actual craftsmanship and completion of our homes leaves a lot to be desired. There are multiple things that have not been FINISHED in my home. I'm not talking about warranty problems, I'm talking about things that should have been finished before closing, that were promised to be completed, and never were. I have a pocket door leading into the master bathroom that was finally delivered over three weeks ago but has never been painted nor installed. My master mirror has a scratch on it that was identified by your team and hasn't been replaced. The holes that were cut in the wall for the washing machine hook-ups that look bad. Why are there no covers around the sawed up sheet rock. It looks bad. My YARD!!!!! The sod was thrown down and is so lumpy that you can barely walk through the yard without nearly rolling your ankle. We have tried putting dirt down in the numerous holes, in an effort to fill the holes, but it is still very lumpy. Also, why is there no sprinkler system in the back yard? People in the phase one have back yard sprinklers. We were never informed that there wouldn't be. Also, my garage floor has paint and spackle lumps all over it because it was never cleaned before moving in. My move in intentions were to paint the floor but I couldn't because it was a disaster. The house wasn't cleaned before move in, either. We had to clean it!!! There are other odds and ends that just weren't finished and efforts to get these problems resolved have led to nothing happening, other than a door being delivered. It's not just me, I spoke with four other neighbors just yesterday and they all have similar stories. I would NOT recommend CENTEX to ANYONE.n an effort to fill the holes, but it is still very lumpy. Also, why is there no sprinkler system in the back yard? People in the phase one have back yard sprinklers. We were never informed that there wouldn't be. Also, my garage floor has paint and spackle lumps all over it because it was never cleaned before moving in. My move in intentions were to paint the floor but I couldn't because it was a disaster. The house wasn't cleaned before move in, either. We had to clean it!!! There are other odds and ends that just weren't finished and efforts to get these problems resolved have led to nothing happening, other than a door being delivered. It's not just me, I spoke with four other neighbors just yesterday and they all have similar stories. I would NOT recommend CENTEX to ANYONE. ... More

Centex Homes responded:
We're so disappointed to hear that this has been your experience with your new home and we'd like to help. Please email us at socialcare@pultegroup.com. --Sarah centexhomes ... More