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What Homeowners Have to Say About Beazer Homes in Fort Worth

Read the 32 homeowner reviews of Beazer Homes's new homes in the Fort Worth area. Fort Worth homeowners rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Fort Worth area

star-rating

32 Reviews - 2 Communities

5 ★(21)

4 ★(5)

3 ★(1)

2 ★(2)

1 ★(3)

star-rating Overall good however builder was rude

  • Jeffrey M.
  • Haslet, TX
  • February 12, 2019

Overall experience was good with Beazer however, Christopher our builder was rude to my wife and father in law when conducting walk throughs. This business should be all about customer service and he should keep that in mind.

star-rating 914 Ponds Edge

  • Varsha N.
  • Euless, TX
  • October 28, 2019

The build quality and materials used are satisfactory. However, the building experience with the front face team needs to be seriously addressed! The building team is basically a scheduler but has an attitude of I don’t care. You all serve to the first time home buyers... please DONOT put a bitter taste and be descriptive and upfront.. walk them thru the process, take a bit of your time and invest it. Please don’t jump to reply to emails Sit back, read and understand the consequences before sending it. Everyone is not bold like me to swing the corporate tree!! Having courteous approach and serving the customers doesn’t hurts!! Overall house quality Is satisfactory. All top management is professional and do respond.. ... More

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we do not show any concerns have been submitted to us. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ... More

star-rating Unresponsive AFTER you close

  • Anonymous
  • Venus, TX
  • March 16, 2021

As time is passing after closing in our home, the “We are here” even after we close is simply a lie. Just another transaction and its sad to know that its the same regardless of the builder. We have not received responses from our builder, area manager, the warranty person isnt helpful either. He pushes to always say it isnt covered, but did I really have to pull the warranty myself, screen shot, to show him it is? Now those issues are soon to be fixed. But had I been trusting, we would’ve settled on bad work. The corporate office calls to check on our first survey, not helpful either! I have called back 4 times and no call back! The second time I called the lady said Roland went on vacation and was going to have someone call me and never did. that call was on 3/1. All of you are home owners or want to be. It goes back to treat people the way you want to be treated. If you can do the very least and care about your job, its a sign you need a new one. ... More

Beazer Homes responded:
We would like to apologize for the experience you have described and any miscommunications on our end. Our team is here to assist and would like to look into your concerns further. When you have a moment, please contact us at our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com - Daniela BeazerHomes ... More

star-rating Need improvement

  • Michael L.
  • Euless, TX
  • June 11, 2019

The homes are beautiful, but it’s a shame of how little regard goes into the construction process! We have moved into our new home after the final walk through, and found many imperfections in the final outcome. You really need a good final inspector to oversee your construction before the final walk through! Now that we are moved in, we have found too many errors and lack of oversight on craftsmanship and this is very unfortunate. I use to do this for David Weekly years ago and the builder was satisfied with my work and it should be applied to all your new homes! ... More

Beazer Homes responded:
Hello, we would like to thank you for taking the time to submit your feedback. This information will help our team improve the Beazer Experience for all our past, present and future homeowners. We apologize for any issues you have experienced with your new home. Upon reviewing your case information we do not show that you have ever submitted warranty requests to us. We are always more than happy to help you in any way we can and if you have any concerns please give us a call at 888-623-2937, thank you! BeazerHomes ... More

star-rating Poor Customer service

  • Nikesh S.
  • Euless, TX
  • December 18, 2019

Very very Poor Customer Service. Not recommended for first time home buyer. It looks like they use poor quality materials for building. Poor door sealing system. AC system built poorly. Bedroom temperature does not match the rest of the house. It is too cold compared to rest of the house and same with master bedroom. It feels like there is no insulation, because bathroom stays colder than Bedroom and Bedroom stays colder than rest of the house. So, when i adjust the temperature for bedroom it gets hot in other parts of the house. And, my house is just 1 floor. ... More

Beazer Homes responded:
Thank you for your review! We are sorry to hear about the balancing issue you are having with your HVAC system. We strive to build and deliver our homes with an HVAC system that provides a standard level of temperature balance throughout the home. We see from our records that our Dallas team has already been in touch with you and are working to address your concern. Please know we are always here to help. Should you have any future questions or concerns, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ... More

star-rating No accountability after closing

  • Vijay S.
  • Euless, TX
  • November 19, 2019

Beazer rushed me towards closing making fake promises and delivered none of them as of today(3 months past closing). Please start away

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we see all warranty requests submitted to us, have been addressed. Please know we are always here to help. Should you have any questions or concerns, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ... More

star-rating Worst people ever

  • Sanjiv P.
  • Euless, TX
  • August 13, 2019

Closed the house at the end of June, wasn’t complete, they never gave me time for final walk and said all the fix will be done soon, not true still waiting for stuffs to be fixed. Sales lady (Erin) wasn’t helpful at all after the earnest money contract. Bad experience, if it wasn’t the location I wouldn’t have bought the house.

Beazer Homes responded:
Thank you for your valuable feedback! This is not the experience that we hope to deliver for our homeowners and we apologize for any issues you have encountered. We have reviewed your account and do not show any outstanding issues have been reported to us. We encourage your to reach out to our New Home Contact Center at 888-623-2937. From there we will be able to assist in addressing any concerns you have, as quickly as possible. Thank you again and we look forward to working with you! BeazerHomes ... More