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What Homeowners Have to Say About Allen Edwin Homes

Allen Edwin Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Allen Edwin Homes’s 69 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

69 Reviews - 97 Communities

5 ★(45)

4 ★(16)

3 ★(7)

2 ★(1)

1 ★(0)

Quality 4.1

Trustworthiness 4.6

Value 4.4

Responsiveness 4.6

Allen Edwin Homes - I wish the drywall and paint quality were better.

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Gowen, MI
  • September 16, 2021

I wish the drywall and paint quality were better. The house just seems unfinished or rushed in these areas.

Allen Edwin Homes - I have a good experience with A edwin I do like my home

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • Fausten K.
  • Mishawaka, IN
  • March 23, 2021

I have a good experience with A edwin I do like my home

Allen Edwin Homes - Very happy with overall experience

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Malick K.
  • Mishawaka, IN
  • September 14, 2021

Very happy with overall experience

Allen Edwin Homes - House was built quickly and we were kept up to date on progress

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Samuel C.
  • Hudsonville, MI
  • August 10, 2021

House was built quickly and we were kept up to date on progress through out. We are very happy with the final product.

Great Home, Minor Issues

Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

  • Anonymous
  • Middleville, MI
  • July 27, 2021

The team did everything in the home as well as expected. Workmanship was well, communication was great and any issues we encountered inside the home were handled well and quickly. There were however, issues with the yard. The company who did our yard did not remove any rocks, big or small (we have pictures of the rocks we simply raked out and they are massive so not sure they would have missed them), nor did they lay any of the top soil down that was in our yard, leaving our yard mostly sand and rocks,. In fact they used the majority of it for other peoples yards. We were then told that no top soil was ever guaranteed to be laid down, even though we saw it used for others yards. We were disappointed with how this issue was handled, as we talked about it during our two month orientation and expressed further concern later. We were simply told that the job was done according to the standards of Allen Edwin and nothing further could be done. We were disappointed to say the least, that this was considered an Allen Edwin Standard. That being said, we do not want to take away from the actual house and how the process went so well. This was only a blip on the grand scheme of things, and I would recommend them to other people, with a caveat. I hope they can use this situation to better communicate with future customers on what to expect for work on the yard, as well as with the landscape companies on what expectations they have on the work they do. ... More

Allen Edwin Homes - The staff that I worked with throughout the entire purchase process

Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

  • Roy U.
  • Flushing, MI
  • July 27, 2021

The staff that I worked with throughout the entire purchase process were great.

The speed in Which the homes are built

Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

  • Kim W.
  • Vicksburg, MI
  • February 09, 2021

Love my new home ❤️ Wish the workers took a little more time and pride in Their workmanship

Allen Edwin Homes - Wish the floors were screwed down instead of nails have alot

Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

  • Anonymous
  • West Olive, MI
  • January 26, 2021

Wish the floors were screwed down instead of nails have alot of nail pops and floor squeeze there things they cut corners on to do cheap

Response to any issues

Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

  • Anil G.
  • St Joseph, MI
  • March 05, 2021

Allen Edwin Homes have the design ,looks and space one looks for.Very quick response time to all your needs.

Allen Edwin Homes - Post sale service is good.

Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

  • Anonymous
  • Kalamazoo, MI
  • February 23, 2021

Post sale service is good.

Allen Edwin Homes - Eric and Ray were great to work with during the process.

Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

  • James H.
  • Holt, MI
  • January 19, 2021

Eric and Ray were great to work with during the process. Knowledgeable and informative. They answered any questions months after we closed.

Pay attention

Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

  • Thomas H.
  • Dewitt, MI
  • January 19, 2021

It is a good house for the money, but be prepared with some issues in the first few months (to be expected with any new build) but also there are some areas where you can really tell the drywallers and trim carpenters just stopped caring. Lastly the couple things that really bothers me are, all of the interior walls are built 24” o.c., and when trying to finish your basement not a single floor joist is at the same height as the rest. This created quite the issue with framing. ... More

Series of unfortunate events

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

  • Alex F.
  • Holt, MI
  • April 07, 2021

Allen Edwin has done an ok job so far. We did have our windows stolen from the property during the build which put the completion date back about 45 days. I understand that it was out of Allen Edwin's hands, but still frustrating the same. This is our first home and didn't have expectations for the closing, but we did expect to receive the keys after closing which we did not. We had to wait because the keys were not at the closing office. Since we closed in November and had our "lawn" hydroseeded at the end of the season. Most of the seed washed away and we have a sandy dirt yard which TruGreen says needs to have top soil and much more treatment for them to even work on our yard. There are a few items in the home which will hopefully be addressed at our 11 month walk through and hopefully the outdoor items that are supposed to be taken care of this spring will not be a hassle. Overall - The house is nice. The customer service has been fine so far. I think it would be more appropriate to give an updated review after our 11 month walk through. ... More

Cheapest materials they can find

Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

  • Jessica R.
  • Middleville, MI
  • February 19, 2020

Their homes are cheaper to build because they use the cheapest stuff they can find. Someone warned me before we decided to build with them, but we decided to anyways. Now we have pipes that knock when using hot water, all the counters are pulling away from the walls. Instead of caulking the counters they used grout so there’s a open crack between the walls and counters. Carpet is already run down because it’s like the cheapest they could find. Our whole bedroom door fell off the hinge because they used tiny screws instead of longer ones. When it rains or the snow melts our backyard floods. Just stuff like that. You would never know until you’ve lived in it for a while. Also you can hear everything through the floors. Not sound proof like at all in the house. Handle fell off our bedroom door as well. Also front door handle is so hard to open sometimes that my kids will ring the doorbell for someone to let them in. ... More

Allen Edwin Homes responded:
Hi Jessica, thank you for your review and letting us know your concerns. We have a wonderful Customer Care team who would be happy to assist you. They can inspect your concerns and offer detailed manufacturing information as well. Please reach out to us at (269) 350-2117 or wmservice@allenedwin.com. Thank you! allenedwin ... More

Allen Edwin Homes - It’s a nice house, but the workmanship could be better.

Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

  • William K.
  • Mishawaka, IN
  • July 27, 2021

It’s a nice house, but the workmanship could be better. The people that they send out for service are not the most qualified.

Allen Edwin Homes - There are issues with the designs of the larger homes that result

Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

  • Andrew G.
  • Kalamazoo, MI
  • July 21, 2021

There are issues with the designs of the larger homes that result in floors shaking, this will result in long term damage like nail pops, broken tile etc. The second floor laundry shakes the entire house and glasses move on tables and countertops when people walk through the house. These are structural issues that need to be resolved in the floor plans with additional bracing or the customer satisfaction will remain low and the call back rates will continue to sky rocket on you "executive homes". If allen edwin keeps telling me everything is to code while doing the bare minimum to address the problems we will continue to tell everyone who drives through the neighborhood asking about houses in phase 2 exactly who they should and shouldn't build with in the near future. If allen edwin wants repeat buyers these things must be addressed. ... More

Allen Edwin Homes - The project manager was great to work with during the build.

Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

  • Anonymous
  • Stevensville, MI
  • March 03, 2021

The project manager was great to work with during the build but the quality of sub contractors was only fair or less. The project manager was great to work with during the build but the quality of some of sub contractors was only fair at best. The change made to the natural grade and elevation of the property caused additional grading expense to the home owner before landscaping could be completed. ... More

Allen Edwin Homes - Overall I would not purchase another house from Allen Edwin.

Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

  • Marcel D.
  • Mattawan, MI
  • August 17, 2021

Overall I would not purchase another house from Allen Edwin.

Allen Edwin Homes - Sales felt hard to trust and misinformed.

Quality 2

Trustworthiness 3

Value 4

Responsiveness 4

  • Stephen W.
  • Byron Center, MI
  • March 09, 2021

Sales felt hard to trust and misinformed. Build quality looked ok for the price but now we are seeing many things not satisfying what was committed or promised. If it was wasn’t for the location we like we may have moved from a brand new home. We have concerns ... More

Allen Edwin Homes responded:
Hi, Stephen. Thank you for your review and feedback. We are happy to hear that you have been in contact with our Customer Care team to resolve some of these issues. We understand you have some upcoming appointments to address them. Please let us know if there is anything else we can do to help! Thank you again and we hope you have a great day! allenedwin ... More

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