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What Homeowners Have to Say About Allen Edwin Homes

Allen Edwin Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Allen Edwin Homes’s 69 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

69 Reviews - 97 Communities

5 ★(45)

4 ★(16)

3 ★(7)

2 ★(1)

1 ★(0)

Quality 4.1

Trustworthiness 4.6

Value 4.4

Responsiveness 4.6

Allen Edwin Homes - Up to date building trends/styles Excellent customer service

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Kalamazoo, MI
  • August 10, 2021

Up to date building trends/styles Excellent customer service

How easy it was. Everything goes very smoothly.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Roy S.
  • Portage, MI
  • April 13, 2021

Everyone at Allen Edwin is very professional and work so well together making building a home great experience.

Wonderful experience

Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

  • Linda W.
  • Grand Blanc, MI
  • April 09, 2021

We Love our new home and recommend Allen Edwin Homes.

Accomodating, Professional , Workmanship.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • David S.
  • South Bend, IN
  • March 31, 2021

The team is so accommodating. Our messages were responded to by the end of the day, if we had questions they were answered. While we were living in a different state, the team was able to make everything run smoothly. We are very happy with our new home and recommend Allen Edwin if you're going to build it. ... More

Customer friendly

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Todd C.
  • Paw Paw, MI
  • March 16, 2021

Great experience Their customer service is second to none We really enjoyed the experience and the process was above our expectations The only thing I would recommend is to upgrade the flooring, otherwise they made our dreams come true

Allen Edwin Homes - Great experience, l have already recommended my friends

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Sisa S.
  • Mishawaka, IN
  • January 27, 2021

Great experience, l have already recommended my friends

Being on time and finishing when they said they would

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Kelly T.
  • Mishawaka, IN
  • January 26, 2021

This was such an easy experience from start to finish. I always knew the status of my home and they worked so hard to finish on time after COVID put them behind. I'd recommend Allen Edwin to anyone wanting to build a home!

Great Home in an awesome community!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Ronald S.
  • West Olive, MI
  • January 20, 2021

From the sales folks, project managers, and prescribed lender -- everyone was great to work with and made buying a new construction home easy and stress free...

Allen Edwin Homes - All the staff we had contact with were so pleasant and helpful.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Shalonna S.
  • South Bend, IN
  • January 19, 2021

All the staff we had contact with were so pleasant and helpful. Any time of day! Even the preferred lenders were patient. Everyone is very knowledgeable and if they happened to not know something, they asked around until they got you a solid answer. You can tell they communicate well amongst each other. ... More

Design\layout excellent. Love the basement. Garage and driveway very tight.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Benjamin M.
  • Elkhart, IN
  • January 19, 2021

Quality construction...very energy efficient...comfortable house to live in.

Allen Edwin Homes - Overall response time was great by Eric and his team.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Barry R.
  • Dewitt, MI
  • January 19, 2021

Overall response time was great by Eric and his team. Very professional.

Allen Edwin Homes - Whole process was very smooth.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Ivana V.
  • Otsego, MI
  • August 17, 2021

Whole process was very smooth.

Allen Edwin Homes - I can recommend someone

Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

  • Pacifique K.
  • Caledonia, MI
  • January 26, 2021

I can recommend someone

Allen Edwin Homes - Sales team was great.

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Ryan J.
  • Belding, MI
  • July 22, 2021

Sales team was great. Just seeing problems starting to shine

Allen Edwin Homes - We had a great experience working with our sales rep and project

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Anonymous
  • Portage, MI
  • April 14, 2021

We had a great experience working with our sales rep and project manager.

Exceptional purchase process

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Joel F.
  • Douglas, MI
  • February 02, 2021

As the title says the purchase process was painless and simple. I knew where my application, my loan, my purchase and my delivery expectations should be any point in time.

They do and build exactly to what they say they will

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Anonymous
  • Vicksburg, MI
  • January 19, 2021

Don't ask for anything custom, nothing outside the options they offer, they will not waiver. Which is fine, because they would have to warranty it and they can't. I'm not happy with the cut line in my granite and have hired an outside company to come in and fix it. They left off a piece of trim at the top of my garage door and my earth ground rod for my electrical panel is sticking out from the concrete floor about 3 inches but I can hide that with a cabinet when I am finishing the garage. ... More

They worked with us during the buying process. Very friendly.

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Andy A.
  • Davison, MI
  • January 19, 2021

Overall very happy with the house and everyone we have dealt with. A few minor things that could have had a little more time taken to make sure they were done correct.

Customer Focussed Builder

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Robert M.
  • Kalamazoo, MI
  • June 10, 2021

Everyone at Allen Edwin is customer focussed and professional. Our Production Manager is exceptional.

Allen Edwin Homes - Our contact person Chad and Lori were wonderful to work with.

Quality 2

Trustworthiness 5

Value 3

Responsiveness 4

  • Ronald S.
  • Holland, MI
  • January 21, 2021

Our contact person Chad and Lori were wonderful to work with. No issues there. I will be honest and say there a couple of things that I find to be annoying. And maybe it’s the norm. 1) most driveway widths for 2 stall garage is 20-24 feet wide. Ours is 15 feet. We ruts in our yard. There is barely enough room for two cars. 2) the pipes make a pretty loud noise when a toilet from upstairs is flushed. 3) no storm windows come with the house so on those breezy days you can feel the wind come through the windows. 4) not really a big deal but lights in certain rooms aren’t centered. Makes it odd trying to center a dining room table. 5) the walls dent and mark up so easily. Really have to be careful. I’m just being honest here. My wife and I are happy for the home. We really are. There’s just those few things I mentioned. But we really didn’t expect a whole lot for a spec home. We knew that and are perfectly happy. I’m gonna guess the lot was majority of the price of the cost of the home. ... More

Response to fixing issues with the house.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Gary S.
  • Grand Blanc, MI
  • July 20, 2021

I think the house I bought was nice for the price. Issues that needed to be taken care of, were done quickly. I think Allen Edwin is a good builder.

Allen Edwin Homes - The process was during a hectic time so at times it felt rushed,

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Logan P.
  • Byron Center, MI
  • April 02, 2021

The process was during a hectic time so at times it felt rushed, but understandable and our contact felt very invested and supportive. Build quality is excellent in most areas and rushed in others just nothing major on the rushed work. So far during the first year with full coverage on repairs I’ve had two repairs. Plus, more to come after everything settles and am starting to see very spotty and lower quality repair work. Not to a standard I would expect. I will see where my opinion stands after more interaction with the rest of the repair work. One positive side is that during the first year they do try very hard to accommodate and will assist in recommendations if work is beyond covered repairs. ... More

Hope helpful everyone was

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Daniel F.
  • Middleville, MI
  • September 14, 2021

they are pretty responsive, keeps you updated, and you can set up walk through. He seemed pretty personable.

Allen Edwin Homes - Good customer service after the purchase of the home.

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

  • Steven P.
  • Holt, MI
  • September 07, 2021

Good customer service after the purchase of the home.

Rapid respinses

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

  • Jorge R.
  • Portage, MI
  • June 15, 2021

Any issues we had with our home have been addressed rapidly since moving in. It has been great working with the Allen Edwin Team.

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