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What Homeowners Have to Say About Allen Edwin Homes in Kalamazoo-Battle Creek

Read the 17 homeowner reviews of Allen Edwin Homes's new homes in the Kalamazoo Battle Creek area. Kalamazoo Battle Creek homeowners rated Allen Edwin Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Allen Edwin Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the Kalamazoo-Battle Creek area

17 Reviews - 18 Communities

5 ★(12)

4 ★(3)

3 ★(2)

2 ★(0)

1 ★(0)

Quality 4.1

Trustworthiness 4.5

Value 4.3

Responsiveness 4.6

Allen Edwin Homes - We had such an awesome buying experience with them.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Katherine R.
  • Mattawan, MI
  • September 07, 2021

We had such an awesome buying experience with them.

Allen Edwin Homes - We appreciate the work Allen Edwin does and they way they manage

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • David S.
  • Kalamazoo, MI
  • August 24, 2021

We appreciate the work Allen Edwin does and they way they manage the community. We bought our home on spec and it's been like a clean slate making the updates we want. I would love to see lights on our entry sign, because we have a beautiful new neighborhood. It would be great for everyone to catch a glimpse of it at night time... and also not miss the entry way! Overall, we absolutely love living in a new home! Thanks AE! ... More

How it is a well oiled machine and a process put together from start to finish with no sticking point or delay

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Tyrel B.
  • Vicksburg, MI
  • August 17, 2021

Great value, wonderful people and beautiful homes.

We love our home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Alicia J.
  • Kalamazoo, MI
  • July 14, 2021

The process is simple and very efficient. Everyone that we worked with was working hard behind the scenes to ensure we had a great customer experience. We are very happy with our home and feel like it was such a great investment! We are looking forward to our children growing up here and are proud to call it ours. ... More

Allen Edwin Homes - Very happy.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Neil W.
  • Portage, MI
  • June 21, 2021

Very happy. AE has great people all along the way.

Great communication, great project management, and prompt customer service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ryan P.
  • Portage, MI
  • April 13, 2021

Crystal understood exactly what we were looking for and got us into a house that was and will be perfect for us for a long time. Nolan kept a great timeline and great quality build even with all of the challenges of doing construction during a pandemic. We always knew exactly where we stood in the construction process and how much time was left. Their customer care team has been phenomenal in dealing with a couple minor issues that came up as we’ve lived here (nothing major). I could not recommend working with them enough! ... More

Allen Edwin Homes - Up to date building trends/styles Excellent customer service

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Kalamazoo, MI
  • August 10, 2021

Up to date building trends/styles Excellent customer service

How easy it was. Everything goes very smoothly.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Roy S.
  • Portage, MI
  • April 13, 2021

Everyone at Allen Edwin is very professional and work so well together making building a home great experience.

Customer friendly

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Todd C.
  • Paw Paw, MI
  • March 16, 2021

Great experience Their customer service is second to none We really enjoyed the experience and the process was above our expectations The only thing I would recommend is to upgrade the flooring, otherwise they made our dreams come true

Allen Edwin Homes - We had a great experience working with our sales rep and project

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Anonymous
  • Portage, MI
  • April 14, 2021

We had a great experience working with our sales rep and project manager.

They do and build exactly to what they say they will

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Anonymous
  • Vicksburg, MI
  • January 19, 2021

Don't ask for anything custom, nothing outside the options they offer, they will not waiver. Which is fine, because they would have to warranty it and they can't. I'm not happy with the cut line in my granite and have hired an outside company to come in and fix it. They left off a piece of trim at the top of my garage door and my earth ground rod for my electrical panel is sticking out from the concrete floor about 3 inches but I can hide that with a cabinet when I am finishing the garage. ... More

Customer Focussed Builder

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Robert M.
  • Kalamazoo, MI
  • June 10, 2021

Everyone at Allen Edwin is customer focussed and professional. Our Production Manager is exceptional.

Rapid respinses

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

  • Jorge R.
  • Portage, MI
  • June 15, 2021

Any issues we had with our home have been addressed rapidly since moving in. It has been great working with the Allen Edwin Team.

The speed in Which the homes are built

Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

  • Kim W.
  • Vicksburg, MI
  • February 09, 2021

Love my new home ❤️ Wish the workers took a little more time and pride in Their workmanship

Allen Edwin Homes - Post sale service is good.

Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

  • Anonymous
  • Kalamazoo, MI
  • February 23, 2021

Post sale service is good.

Allen Edwin Homes - There are issues with the designs of the larger homes that result

Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

  • Andrew G.
  • Kalamazoo, MI
  • July 21, 2021

There are issues with the designs of the larger homes that result in floors shaking, this will result in long term damage like nail pops, broken tile etc. The second floor laundry shakes the entire house and glasses move on tables and countertops when people walk through the house. These are structural issues that need to be resolved in the floor plans with additional bracing or the customer satisfaction will remain low and the call back rates will continue to sky rocket on you "executive homes". If allen edwin keeps telling me everything is to code while doing the bare minimum to address the problems we will continue to tell everyone who drives through the neighborhood asking about houses in phase 2 exactly who they should and shouldn't build with in the near future. If allen edwin wants repeat buyers these things must be addressed. ... More

Allen Edwin Homes - Overall I would not purchase another house from Allen Edwin.

Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

  • Marcel D.
  • Mattawan, MI
  • August 17, 2021

Overall I would not purchase another house from Allen Edwin.