What Homeowners Have to Say About WCI in Sarasota-Bradenton

Read the 12 homeowner reviews of WCI's new homes in the Sarasota Bradenton area. Sarasota Bradenton homeowners rated WCI an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of WCI’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.9 out of 5 stars
in the Sarasota-Bradenton area

star-rating

12 Reviews - 12 Communities

5 ★(6)

4 ★(1)

3 ★(3)

2 ★(1)

1 ★(1)

Quality 3.5

Trustworthiness 3.6

Value 3.9

Responsiveness 4

star-rating We love our new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Annaliza F.
  • Palmetto, FL
  • October 01, 2019

We feel that the home buying process was super easy with Lennar. I closed in a month! I raised a question about No CDD fees advertised however, I was instructed later that it would not be charged this year but next year. However, they took out CDDs from settlement funds for 2018 and I haven't seen a refund. Sanctuary Cove is a great, quiet neighborhood with friendly neighbors. ... More

star-rating New home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Frank M.
  • Venice, FL
  • July 31, 2019

It's great that the new home is a smart home and the community has nice amenities.

star-rating Awesome experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kristen R.
  • Palmetto, FL
  • November 24, 2019

This home is the third new home we've built/purchased. The quality of the house and responsiveness to minor issues by WCI has been so impressive! Would highly recommend this community to anyone!!

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Larry G.
  • Palmetto, FL
  • November 24, 2019

We bought a home a few months back and love it. Had a few little items to fix and the warranty issues got solved asap. I sell homes for a living so I see a lot and WCI builds some good strong homes. Couldn't be happier with the process so far.

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Venice, FL
  • July 05, 2019

Sales Consultant very professional and made our buying experience a pleasure and hassle-free. The "everything included" feature is a bonus and we are very satisfied. There is a nice variety of models from which to choose your dream home.

star-rating Beautiful Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dale E.
  • Bradenton, FL
  • September 25, 2019

We are very pleased with our new WCI home and the aftercare they provide is wonderful.

star-rating Quality Issues

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 2

  • Brian W.
  • Palmetto, FL
  • October 03, 2019

With new construction there are always going to be "issues" and that is why builders offer a warranty. No one expects to have roof leaks or water just coming through the windows but it happened. The response to these issues were good. When it comes to the finishing work it has unfortunately been poor; literally received a quote from a VP (who refuses to get on the phone) say that is "cosmetic". Yes, when your trades beat everything up that is on you and when you purchase a new home and spend $500k the customer expects things to look good and not be beaten. Builders need to be accountable for their trades for the final product and quit just expecting customers to just accept it. Really disappointed and I have photo and video to prove it. ... More

star-rating Quality its average

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Suzanne C.
  • Palmetto, FL
  • July 11, 2019

I've had several issues with my new home, I guess that's expected with any new home. Joe, the customer relations employee has been wonderful with expediting repairs.

star-rating poorly trained or bad attitude of many workers

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • John K.
  • Venice, FL
  • November 24, 2019

missing water line to outside faucet and refrigerator, patio door doesn't secure properly, front door installed cock-eyed, etc.

WCI responded:
Hi John, thank you for sharing your feedback about your home. We are sorry to hear about the difficulties you described. Please send an email to us at corporatecustomercare@lennar.com with the details about the outstanding items, so we can review and follow up for you. – Lennar Customer Care ... More

star-rating Unhappy

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 4

  • Mark F.
  • Venice, FL
  • July 30, 2019

poor location on electric outlets and cable, no lights in main room cheap medicine cabinets, inferior pool construction shoddy workmanship.

star-rating WCI - Thank God for the great neighbors and the water.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • Palmetto, FL
  • November 26, 2019

Thank God for the great neighbors and the water. The home is a Lennar home with WCI slapped on the name. We closed 6 months ago and still are having warranty work done from the poor construction. Construction manager is rude and not helpful. Warranty does their best but they are very busy due to multiple issues on all the homes. They need to step up their game and increase customer communication. ... More

WCI responded:
Thank you for sharing your feedback about your new home. We are sorry to hear that you have experienced difficulty in getting these items addressed. Please send an email to us at corporatecustomercare@lennar.com with the details about the outstanding items, so we can review and follow up for you. – Lennar Customer Care ... More

star-rating SAD IN Palmetto

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 3

  • Melvin L.
  • Palmetto, FL
  • June 27, 2019

Everything was great until we found numerous items that had poor workmanship.

WCI responded:
Hi Melvin, we are sorry to hear about the poor workmanship in your home. Please send a message to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care ... More