Read the 12 homeowner reviews of Shea Homes's new homes in the Orange County area. Orange County homeowners rated Shea Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(7)
4 ★(3)
3 ★(1)
2 ★(1)
1 ★(0)
Quality 3.9
Trustworthiness 4.3
Value 4.3
Responsiveness 4
star-rating Shea Homes - It was very good and fair.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It was very good and fair. They treated us kindly and gave us great service.
star-rating Shea Homes - My family very enjoyed!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My family very enjoyed! Thanks
star-rating Smooth Transaction
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Shea kept us very informed of all deadlines and set expectations for us as buyers. All records were documented and organized for us so there was no confusion as to what was agreed to and promised.
star-rating Shea Homes - We felt comfortably and easily to relax.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
We felt comfortably and easily to relax. Thank you!
star-rating Customer Service
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
All the employees we’ve interacted with especially Linda at Shea provides exceptional service. Home technology was a plus! We are please with our Shea home.
star-rating Shea Homes - When buying a Shea home you get the most bang for your buck.
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
When buying a Shea home you get the most bang for your buck. Shea design center pricing is better than any other home builder out there with premium products.
star-rating After sale customer service has been the highlight of our Shea experience. The construction manager and service manager are outstanding.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
First class builder that handles problems in the most professional and expeditious manner.
star-rating Shea Homes - Good build quality, but not great.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Good build quality, but not great. Sales process was simple and streamlined. Overall a good experience except for HOA CC&Rs - overkill for 70 home tract.
star-rating Shea Homes - New home met our expectations.
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 3
New home met our expectations. A few minor issues; however, response to service requests have been slow or ignored altogether. Leaves a sour note on an otherwise good experience.
star-rating Shea Homes - Overall a reasonable experience.
Quality star-rating 3
Trustworthiness star-rating 3
Value star-rating 4
Responsiveness star-rating 1
Overall a reasonable experience. While a large company centered on process, people make or break their experience. We did run into some bad apples, but that was made up to some degree by others. We are still awaiting for the customer service to meet our expectations. ... More
star-rating Shea Homes - many things that were not complete at move in, had to deal with
Quality star-rating 3
Trustworthiness star-rating 3
Value star-rating 3
Responsiveness star-rating 3
many things that were not complete at move in, had to deal with workers coming to fix things for the past 4 months
star-rating Shea Homes - quality of workmanship was very bad!
Quality star-rating 1
Trustworthiness star-rating 2
Value star-rating 2
Responsiveness star-rating 2
quality of workmanship was very bad!
Shea Homes responded:
Thank you for your feedback. Our Customer Service team will be in contact with you soon to speak with you further about your concerns. ... More
SAVED TO FAVORITES!
To see all the homes you’ve saved, visit the My Favorites section of your account.