Shea Homes Reviews in Orange County, CA

The entire process from the sales office to construction completion and punch list was excellent.

The Shea Team for my transaction is very professional and efficient. Robin, Amna, Matt, Rickey, Salvador are all very professional and respond almost instantly on issues during the transaction and after the sale. They care about the homeowners very much!

We had a great experience in buying our Shea home. The communication was great throughout the process from sales, construction and customer service. Shea included a lot of nice features so we were able to stay within our budget when selecting options. The workmanship and attention to detail was impressive. We love our new home.

Excellent service and communication all from start to finish! Love our Shea home!

Professional and hardworking, able to solve the problems in time.

From Sales Team to Super to follow up we've been impressed with the team at Shea. Very responsive to all.

We are very happy with our new home. Despite some delays in the building process (related to the global supply shortage). The home is everything we wanted it to be.

I am impressed with the quality of the work and the responsiveness to questions during the building process by all Shea team members. Since Closing, the responsiveness by customer service to issues and/or questions has been impressive.

The sales team had been very helpful every step of the way. Constant communication and always had the answers or knew where to get them quickly!

Hanna and Wendy are enthusiastic, responsible and good at communication，It makes me happy throughout the process.

This is my second time with Shea and again, the whole process was a great experience as before. Their house is really in great quality and the customer service is so good. Our dedicated customer service rep is very helpful and responsive. Overall, a trustworthy builder.

The builder did everything they said they were going to do and were a pleasure to work with throughout the project.

Service has been great from sales to service!!! Really appreciate all the attention!

It was very good and fair. They treated us kindly and gave us great service.

My family very enjoyed! Thanks

There are numerous minor issues but they do take care of them during the services, which is good.

Great experience with the sales staff at the location where we bought, they truly go above and beyond to make this a one of a kind experience. Highly recommend this builder.

Most brand-new houses have a number of issues, which is understandable. But thanks to excellent Shea Homes customer service, we have most issues addressed in a timely manner. Shea representative, Antonio, has been prompt and courteous. Overall home buying experience has been great. Many thanks!

Shea kept us very informed of all deadlines and set expectations for us as buyers. All records were documented and organized for us so there was no confusion as to what was agreed to and promised.

We felt comfortably and easily to relax. Thank you!

All the employees we’ve interacted with especially Linda at Shea provides exceptional service. Home technology was a plus! We are please with our Shea home.

When buying a Shea home you get the most bang for your buck. Shea design center pricing is better than any other home builder out there with premium products.

First class builder that handles problems in the most professional and expeditious manner.

Proud to say this is my second Shea home!! Well my first brand new home and Chino never needed any repairs whatsoever this new one has a few very very minor issues which I understand is probably more normal. From the sales team to customer service they are very attentive and we are super excited about our purchase!!

customer service is good, as I move here, if I have any issue, customer service response quickly and do it fast