Pulte Homes

star-rating (1797 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Detroit

Read the 73 homeowner reviews of Pulte Homes's new homes in the Detroit area. Detroit homeowners rated Pulte Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.5 out of 5 stars
in the Detroit area

star-rating

73 Reviews - 30 Communities

5 ★(24)

4 ★(15)

3 ★(17)

2 ★(7)

1 ★(10)

Quality 3.5

Trustworthiness 3.7

Value 3.7

Responsiveness 3.5

star-rating Home of my dreams!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Catherine L.
  • Clarkston, MI
  • January 25, 2020

Out of necessity and no longer needing a big home my husband and I purchased a Pulte home. We loved the models and when we saw the perfect lot with emphasis on trees and a spacious lot with lawn and snow services we couldnt resist purchasing our new home. Service has been positive, prompt and polite and ultimately their aim was to please. We designed a beautiful home which are very proud to call our own and look forward to share it with family and friends. ... More

star-rating Happy Home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Senthilkumar S.
  • Novi, MI
  • January 24, 2020

Pulte made my dream home comes true with all my expectations.

star-rating Pulte Homes - We had great experience throughout our new home construction.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Canton, MI
  • January 11, 2020

We had great experience throughout our new home construction. Great team to work with. We are very happy with our purchase.

star-rating Outstanding

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Steven P.
  • Clarkston, MI
  • January 07, 2020

Salesperson (Adam) was very knowledgeable and was a pleasure to work with, as were construction supervisors. Great house! Very happy with whole home-buying experience.

star-rating smooth closing process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chaitanya S.
  • South Lyon, MI
  • December 18, 2019

thanks PGP Title , Pulte Mortgage and Sales team for the smooth closing process. everyone was amazing

star-rating Pulte

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mario G.
  • Auburn Hills, MI
  • December 07, 2019

We are very please with our Pulte home. The entire staff was great to work with.

star-rating made Pulte earn each star

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Lake Orion, MI
  • December 04, 2019

In my case, I’m probably overly critical, especially when paying $700k. Ultimately, Pulte resolved every last issue and went above and beyond with its customer service. While the experience was challenging, as is with any new build, the end result was worthwhile and I’d recommend Pulte to anyone. ... More

star-rating Wonderful Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Arfatun S.
  • Canton, MI
  • November 13, 2019

We had a very nice experience in buying the home which Pulte built. It is a great builder and we are very happy with the entire experience.

star-rating Fully satisfied with new home and service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • South Lyon, MI
  • November 13, 2019

It was the first time to purchase new home for me so there are several unknows and concerns. Long story short, at the end my family and I are fully satisfied with support & service of Pulte team and quality of house.

star-rating Reliable and trustworthy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dalibor D.
  • Macomb, MI
  • November 13, 2019

Our Pulte home build exceeded our expectations. Not only did they make our timing work, but they were always fast to communicate and kept us informed every step of the way. Our home is beautiful and the craftsmanship is at a high level because of it. Our building manager, Wally, was incredible to work with. ... More

star-rating I LOVE MY NEW HOME

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paula S.
  • Clarkston, MI
  • November 06, 2019

My salesperson (Adam) was the best! He kept in touch through all phases of the home building process and genuinely cares about making sure I am 100% satisfied with my home. The quality of my home is very nice. After i moved in, I opted to paint the interior with the colors I wanted and it made a positive difference. I can honestly that I had very little stress in building my home. They delivered 100% with friendly attitudes. ... More

star-rating Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bertha N.
  • Auburn Hills, MI
  • November 06, 2019

Friendly helpful staff, quality building materials, all at a reasonable price. A place I can call "home".

star-rating Good job Ali

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Reggie P.
  • South Lyon, MI
  • September 04, 2019

Ali and Steve and the building tram were the only part excellent...the sales woman Jennifer was not good at all

star-rating Good Value.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Canton, MI
  • July 20, 2019

Home is well designed. Mangg features standard.

star-rating Pleased customer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yeon J.
  • Novi, MI
  • July 02, 2019

The sales and home delivery process was smooth. No delay on delivery dates. Quick response on the issue.

star-rating Pulte Homes - We had good communication with our builder and they are very

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Novi, MI
  • June 18, 2019

We had good communication with our builder and they are very responsive

star-rating Thank you!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gheorghe A.
  • West Bloomfield, MI
  • June 18, 2019

We love our new home!

star-rating Pulte Homes - Home completed on time.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Novi, MI
  • May 31, 2019

Home completed on time.

star-rating Good service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Venkata K.
  • South Lyon, MI
  • May 14, 2019

The construction manager is on top of all items that need to be completed and very responsive for follow up items. I am enjoying the home and so far no issues

star-rating Excellent

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeffrey B.
  • South Lyon, MI
  • January 21, 2020

Pulte was great to work with. The construction manager was outstanding to deal with. Although we did have a few post move in issues, they have quick fix.

star-rating Great purchase

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Tom M.
  • Lake Orion, MI
  • November 13, 2019

The new home was ready in the timeline that I was promised. The Pulte team was with me every step of the way and identified any issues during my walk through. These issues were fixed in an appropriate time frame. It is nice to be in a brand new home where everything works the way it should. ... More

star-rating Awesome Builder

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yashpal M.
  • Rochester Hills, MI
  • September 18, 2019

Attentive to the details in all area of concern Responsive Knowledgeable and expert sales representative Clam and skilled construction manager Timely follow ups Great Pulte software system for all the home options/configuration & selection Cooperative & friendly Pulte team Team Always available Quality of dry wall need to be improved!! ... More

star-rating Pulte Homes - Our experience building with Pulte was painless.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jeffrey A.
  • Canton, MI
  • September 11, 2019

Our experience building with Pulte was painless. Every project has its issues, but the professionalism with how they were dealt with was very much appreciated.

star-rating Good builder and on time delivery

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Sudhakar D.
  • Novi, MI
  • August 28, 2019

My personal experience with Pulte homes have been good. There have been a few challenges midway but it eventually ended well. The house was delivered as committed. The overall quality is good but can definitly improve on some final finishing details. However the response from sales and field team was very prompt. ... More

star-rating Field Manager was great/ house is amazing

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ryan C.
  • Lake Orion, MI
  • November 11, 2019

The field manager who helped in our building process was amazing. He ensured that everything was handled in a timely manner. We are very pleased with the house that we have purchased. the house is great and the neighborhood is welcoming. The responsiveness from our field manager Chadd has been outstanding. ... More

star-rating Learn a lot

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Simon Y.
  • Macomb, MI
  • November 14, 2019

when i decide to up great some finish items,I end up paying three times more what its worth,It should not be like this!! also guest bathroom finished very poor.

star-rating A few details but but averall a good experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Angel R.
  • Canton, MI
  • November 13, 2019

Take your time and not rush things and you'll have a good experience

star-rating minor issues, overall good quality

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • Canton, MI
  • September 26, 2019

Minor issues with contractors/landscapers work and timeliness of getting in contact for repairs. Overall home building quality was good and no major issues after 30 days.

star-rating Pulte Homes - Painting has to be better

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anh T.
  • Commerce Township, MI
  • June 11, 2019

Painting has to be better

star-rating Pulte Homes - Great updates on building process, and response by the building

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Erich K.
  • Lake Orion, MI
  • May 29, 2019

Great updates on building process, and response by the building team. On time building date.

star-rating Mortgage help

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Flora N.
  • Clarkston, MI
  • November 13, 2019

I have a suggestion for pulte when working w seniors. I think they could give more support to senior house buyers that are not as experienced as young ones on the internet. This issue came up for me and my husband often during the mortgage phase of this experience. ... More

star-rating Pulte Homes - Very quick builder and delivers home as promised

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Raghu M.
  • Lake Orion, MI
  • July 25, 2019

Very quick builder and delivers home as promised

star-rating Pulte Homes - Pulte makes the home building process easy.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Lake Orion, MI
  • June 25, 2019

Pulte makes the home building process easy. The timeline mapped out in the beginning really helped us understand how the process would go.

star-rating Over all its very good experience from starting to till closing with pulte

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Mana N.
  • Novi, MI
  • June 12, 2019

Pulte helped us closing our new home on time. Pulte has to keep inspection report before even they schedule meeting with customers. Overall quality is good so far. Customer has to get blue prints of all the Structure, plumbing and electrical plans.if any repair comes it will be very useful to the customer in case of any repair after warranty period is over. for New customers: be prepared before going into design center with options that you want opt for. Pulte mortgage needs to offer competitive quotes to the customer. ... More

star-rating Watch closely throughout the process

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Canton, MI
  • May 21, 2019

Need to make sure you are looking as the construction gets done. Some major framing issues with our condo.. Things are being corrected but I was a little surprised at how the place was not finished or cleaned properly when we closed.

star-rating Pulte Homes - pine vista

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 2

  • Anonymous
  • Clarkston, MI
  • January 09, 2020

disappointing how many rules there are when in comes to what you can and can not do with your own yard

star-rating Quality construction, sloppy finish work and follow up

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Todd T.
  • Lake Orion, MI
  • December 21, 2019

Overall process was smooth and organized. Lack of skilled trades is the real issue. Construction quality seems high, the finish work was rushed and very average. Once taking possession responsiveness has declined. Issues aren't large ones but once signing off we certainly don't seem quite as important to Pulte ... More

star-rating Welcome home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Anonymous
  • Canton, MI
  • October 10, 2019

Very happy with our new home

star-rating Lovin’ our new home

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Clarkston, MI
  • October 02, 2019

Make sure to review the options list thoroughly at the beginning of signing the purchase agreement. You don’t have long to Add or delete options. Be aware you can’t make changes throughout the build process.

star-rating Pulte Homes - Look good before you buy

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Ricky E.
  • Canton, MI
  • September 11, 2019

Look good before you buy

star-rating Newberry Model is Functional Home for Small Family

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Novi, MI
  • July 27, 2019

Pulte BPC/Mudroom is very functional and serves as a second office on the first floor. The doorways upstairs are narrow and the air return vents above the bedrooms do not allow for privacy. Expected better workmanship overall for the price.

star-rating Speed does not = quality

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Lake Orion, MI
  • September 18, 2019

All comes down to details. Trades hired are either going way too fast or don't care. If the sub-contracted companies bring their own installers, same thing. Either go too fast or don't care. Either way, the customer perception is the subcontractor work is poor. This has to be corrected for future builds. Items customer notice the most: Flooring, drywall, paint, trim, light fixtures. One solution would be to bring in a 3rd party audit before final walk-thru with customer. This would help ensure a smooth transition to the buyer. ... More

star-rating Details

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Lake Orion, MI
  • June 05, 2019

Expected better attention to details. Doors not fitting properly, shingles loose, nails not nailed, bathtub cracked, window frame cracked, sloppy caulking or no caulking, and unpainted exterior wood. Many of these details were taken care of when we called. ... More

Pulte Homes responded:
Thank you for bringing these issues to our attention. We're happy to hear that most of them were resolved, but please feel free to email us at socialcare@pultegroup.com if we can assist with anything. --Sarah ... More

star-rating Pulte Homes - There's no lock provided for master bathroom by design!

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Sivashankar M.
  • South Lyon, MI
  • November 06, 2019

There's no lock provided for master bathroom by design! That is unbelievable and never heard of with any good builders. In spite of asking about this with Pulte the answer has been only 'NO' which doesn't sound good.

star-rating Canton Living

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Jack D.
  • Canton, MI
  • May 29, 2019

I found the quality of work just so so. Would rate as an average home builder. Had problems from the start and throughout the build. Nice looking home, but you will pay, just like any other new home build for the upgrades, which will probably be a lot. A lot of problems along the way were addressed right away, others not so fast. You need to be very vigil throughout the whole process. ... More

Pulte Homes responded:
We're sorry to hear that you experienced issues throughout the build process, as it is our goal to deliver an excellent home and home buying experience. We have shared your feedback with our local leadership team and if you have additional thoughts or concerns, we're always listening at socialcare@pultegroup.com. --Sarah ... More

star-rating Pulte Homes - People are nice but poor material and installation quality.

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Renato B.
  • Lake Orion, MI
  • May 09, 2019

People were always very reponsive to me. No complains. However regarding quailty of material is perceived after a little more than a month in the house. The whole second floor squeaks, in some areas very loud where we avoid to walk when little kids are sleeping. Carpet instalation is very poor, there are places where it is already pealing off and also there are many places with carpet nail not properly installed that hurts when we walk over. Hardwood Floors have gaps in some areas which are not supposed to have as we can see in the rest of the house. I believe the one year review will take many days to solve all the issues. ... More

star-rating Pulte Home Rating

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Clarkston, MI
  • October 14, 2019

Requirements from builder were met however, do not expect anything over and above what I ws absolutely necessary for builder to pass inspections. Less than expected finishing work. For example, the on the front porch were covered in cement although we were told they were already "cleaned up." Not a great welcome present to walk into. Outside trim paint was missing or "thin" in many areas. Ceiling vent in the guest bathroom was askew. The list goes on. Nothing horrendous but very disappointing considering these are not cheap homes. We are not big complainers or trouble makers but we had originally had been very excited to move here after leaving a long-time beloved home. The landscaping wasn't done when we moved in and we were OK with that but there was a brick in the driveway that we had to move when we pulled up and then trash was everywhere in the yard. Again, we understood that would be taken care of when the landscapers came (and they did a great job, by the way) but very disappointing to see. We did a "final walk through" the day we closed and the home hadn't been cleaned yet (they were doing it that morning and we closed in the pm). We thought it would look great; even the porch had dirt all over it. We were just disappointed. ... More

star-rating Disappointing end to my dream home build

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • South Lyon, MI
  • October 09, 2019

It's obvious that Pulte rushed to complete with cracks appearing in less than a month in the basement in areas that are not engineered to crack. The magnitude of building building waste left on the garden is definitely a disappointment. Not providing a real solution for gutter drainage means that water washes top soil away, so adding in solutions to complete such a basic function as exterior water drainage to the nearby storm sewer is just a nuisance an what should be a basic water management add-in which would also reduce the risk of standing water around the basement. A smart decision on this from Pulte would reduce risk of basement leaks. They already installed a sump pump pipe to the storm drain, so using gravity from the gutter pipe straight to the storm drain would be better for the environment as less work would be needed by the sump pump to lift water back up and out again for maintaining a dry basement. ... More

star-rating Better than expected but difficult to deal with

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • David S.
  • Auburn Hills, MI
  • October 09, 2019

We were pleased with initial construction but concerns after closing have been difficult to get resolved. Has required multiple requests, multiple follow ups, multiple submissions of texts, emails & Pulte website service forms, promises to get back to us in two business days but receive no response. ... More

star-rating Lacks quality and precision; cheaply built with countless flaws

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Novi, MI
  • October 02, 2019

Pulte lacks craftsmanship when it comes to being a national builder, possibly due to outsourcing the various build jobs to cheaper unknown contrators without proper quality checks in place. To be more specific, the drywall and brick work was noticeably degraded and imprecise. Drywalls were crooked, lumpy and off by few inches around every wall, post, pillar, ceiling and window area. Bricks were misaligned and chipped all over. Pulte windows seem to be of the cheapest quality. Others areas of the construction were acceptable. The upgrade options are heavily overpriced, almost 2-3 folds, when compared to what those items sell for in the market. To sum it up, I would rate them a below average builder since Pulte is just a rubber stamp and the actual work is carried out my multiple small scale contracting companies. ... More