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Pulte Homes

(6019 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Detroit

Read the 224 homeowner reviews of Pulte Homes's new homes in the Detroit area. Detroit homeowners rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.7 out of 5 stars
in the Detroit area

224 Reviews - 21 Communities

5 ★(79)

4 ★(56)

3 ★(37)

2 ★(25)

1 ★(27)

Quality 3.5

Trustworthiness 3.7

Value 3.7

Responsiveness 3.6

Pulte Homes - We had a very smooth process from beginning to the end.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Michelle C.
  • Canton, MI
  • November 23, 2021

We had a very smooth process from beginning to the end. Kelly was our sales person and was very patient and assisted us along the way to the end. Mike was our project manager and he kept us informed every stood the way. To see our home built from ground is something we will always treasure. Our home was finished and beautiful. ... More

Great service!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Zhenzhi W.
  • Novi, MI
  • November 03, 2021

The experience from signing agreements to closing was great. From sales, field engineer and customer support manager, all of them are some professional and helpful. Glad bought properties from Pulte.

Pulte Homes - Pulte was responsive to our needs.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • David G.
  • Lake Orion, MI
  • October 20, 2021

Pulte was responsive to our needs.

Pulte Homes - Easy process up to closing and Builders respond quickly.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Myungsu L.
  • Rochester, MI
  • October 13, 2021

Easy process up to closing and Builders respond quickly. I like my home built as expected like the model home. Lived one month and found few issues but I believe those could be cared for by warranty service.

The care the entire team took to cater to our unique needs.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Crystal B.
  • Canton, MI
  • July 30, 2021

The Pulte family will make sure all of your needs are met. They are always available and responsive to answer questions you will have. They go above and beyond what expectations you may have to ensure you have a top-notch building experience.

Pulte Homes - Great experience so far.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anju J.
  • Sterling Heights, MI
  • June 29, 2021

Great experience so far. Thanks

Pulte Homes - Scott was great and is still helping

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jonathan M.
  • Lake Orion, MI
  • May 19, 2021

Scott was great and is still helping

Davor, our construction manager, was more attentive than the “custom” builder that built our last house.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • James R.
  • South Lyon, MI
  • May 12, 2021

The only negative of the experience with Pulte was Pulte Mortgage. As bad as the approval and communication was with them, they immediately sold the loan to LoanCare LLC, which as an atrocious reputation. Pulse Mortgage must have known this, including consumer class action lawsuits against LoanCare They sold our loan to them anyway. Awful. ... More

WORKING TOGETHER

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Trudy S.
  • Canton, MI
  • April 08, 2021

The best thing about building with Pulte was working with Mike McGraw, Michael Zaski and Marissa Haley. Any time an issue would come up they would get it resolved fast. They always made themselves available to address any concerns we had with the building process. Because of that we would build again with Pulte. Both Mikes and Marissa knew what they were doing and they went above and beyond to make our home buying/building easier. ... More

Pulte Homes - Ali was a great project manager and really kept the home building

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sam A.
  • South Lyon, MI
  • February 02, 2021

Ali was a great project manager and really kept the home building experience a positive one for us.

Pulte Homes - Beautiful home we are enjoying at new home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Dobre G.
  • South Lyon, MI
  • January 31, 2021

Beautiful home we are enjoying at new home

Pulte Homes - Overall It was good experience with Pulte, delivered as promised.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Rajender G.
  • Novi, MI
  • January 27, 2021

Overall It was good experience with Pulte, delivered as promised. great response to the issues. Pulte is available for you questions or concerns.

1st time building

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Angela T.
  • Novi, MI
  • January 26, 2021

EXCELLENT customer service. This was my 1st time building & every person in the chain was patient with the multiple questions throughout the process.

Dream Home with Quality Workmanship

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Karen T.
  • Clarkston, MI
  • January 20, 2021

With the help of Adam (sales) we are now living in our dream home! Adam understood what was most important to our family and helped us select the layout and features that would be best for us AND was within our budget. Our house is gorgeous, well built, and perfect for us. ... More

Punctuality and response

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Swaroop M.
  • Novi, MI
  • January 13, 2021

The process from quotation to closure was so smooth and everybody was so supportive.

Amazing

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Balasubramanyam K.
  • Novi, MI
  • January 06, 2021

On time home delivery and craftsmanship is excellent. On site construction engineer Kevin and Garret are excellent folks, who took care of every thing. Alex from warranty department is making sure all issues are resolved on time with great detail. Thank you all for your support and making us to feel so much comfortable. ... More

I most enjoyed our open communication throughout the entire process. I was impressed that as things handed off from phase to phase, the communication remained clear and transparent. Also, it was consistent to hear what was happening throughout.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Douglas W.
  • South Lyon, MI
  • December 01, 2020

Pulte truly simplifies the home build/buying experience. They have a very well maintained process that reduces the anxieties associated with such a huge decision. Your home is one of (if not) the largest single investment that a person will make therefore it is essential to ensure you partner with the right builder. I fully endorse Pulte Homes as the builder of choice. ... More

Willingness to resolve issue; positive attitude

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anthony H.
  • Canton, MI
  • November 10, 2020

The experience was the removal and replacement of an undercabinet light fixture to match the luminosity of two other units located under the kitchen cabinets. The electrician was polite, wearing a mask, and replaced the light unit in a very short time. Overall a pleasant outcome. ... More

Pulte Homes - On site construction crew was great, particularly Chadd and Jamie.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Macomb, MI
  • November 04, 2020

On site construction crew was great, particularly Chadd and Jamie. What they promised was delivered. The sales team, however, needs to learn how to provide clients accurate information and timelines.

Pulte Homes - Quick response to all questions.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sandra H.
  • Clarkston, MI
  • October 29, 2020

Quick response to all questions. Very pleasant and helpful all along the way

Pulte Homes - We love our new home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Morgen L.
  • Novi, MI
  • October 28, 2020

We love our new home!

Pulte Homes crushed it!!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Michael B.
  • South Lyon, MI
  • August 12, 2020

Pulte built our new house and it is awesome!! They went out of their way to make sure we got everything we asked for and met every commitment they set forth. The company communicated effectively and handled working through workforce shutdowns and material issues with only state imposed delays impacting our timeline. The house is great.. the community is great.. We are happy.. Thank you Pulte! ... More

Built with Pulte again!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Lori C.
  • Canton, MI
  • August 12, 2020

This is my third build with Pulte homes! I have always been please with their attention to detail and willingness to come correct any issues. My first build was in 1989, second in 2000 and this last one in 2020. Great teams every time!

Kyle is the best rep we've ever dealt with!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Randall H.
  • Novi, MI
  • May 26, 2020

Kyle's work is thorough and meticulous. He has an answer for any question and he follows up to make sure we're happy!

Pulte Homes - Everything is good

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Linmin W.
  • Novi, MI
  • February 19, 2020

Everything is good