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What Homeowners Have to Say About Pulte Homes in Ann Arbor

Read the 59 homeowner reviews of Pulte Homes's new homes in the Ann Arbor area. Ann Arbor homeowners rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.9 out of 5 stars
in the Ann Arbor area

59 Reviews - 5 Communities

5 ★(23)

4 ★(18)

3 ★(8)

2 ★(5)

1 ★(5)

Quality 3.6

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Every phase of the process was excellent.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Roseanne S.
  • Brighton, MI
  • October 13, 2021

Pulte hires excellent people and delivers a quality product. Questions answered promptly and honestly. In the end everything they said was proven to be accurate. The building process and quality of our new home was exactly as promised. Best construction experience ever. Highly Recommend recommend Pulte. ... More

Pulte built my dream home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Luisa K.
  • Ann Arbor, MI
  • October 13, 2021

This was my second home building experience with Pulte Homes. They have made vast improvements in the customer experience over the last 20 years. I LOVE my new house! All of the team members (from the sales representative to the construction team) have been very professional. The pandemic created supply chain issues which delayed the scheduled closing date. However, the company succeeded in overcoming these obstacles and delivered a high quality home for us. Any concerns throughout the building process were promptly addressed by the team. I highly recommend Pulte Homes as your next home builder. ... More

Nick did a great job

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Mark M.
  • Ann Arbor, MI
  • January 28, 2020

Nick did a great job. Very pleased.

Pulte Homes - I've been living in this new house for two months and everything

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Uhn C.
  • Ann Arbor, MI
  • December 18, 2019

I've been living in this new house for two months and everything has been very satisfied.

We love our new Pulte Home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Floyd S.
  • Ann Arbor, MI
  • December 11, 2019

Even though we lived 900 miles away during the building process, Pulte kept us well informed of progress, including weekly photos and commentary on what they had done. Every person who contracted us or we contacted was very cordial and easy for us to communicate with. Since we had never had a house built before, we were dreading the process. We were very pleased with the entire process and the final outcome. ... More

Very pleasant experience through the entire home building process.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Ann Arbor, MI
  • November 18, 2019

On site construction manager was very helpful in explaining the home building process/detail and addressing our concerns. He shared the construction status every week. We had very pleasant experience through the entire home building process.

Pulte Homes responded:
Awesome! We love hearing that our team made the process as smooth as possible for you. Welcome home and we wish you and yours all the best. ^Abby

Pulte Homes - The timeline and all other information that I received initially

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Mohammad B.
  • Ann Arbor, MI
  • October 09, 2019

The timeline and all other information that I received initially are found very accurate at the end

Satisfaction of field manger & sales rep.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Judie W.
  • Ann Arbor, MI
  • September 18, 2019

Mindy and Shuan are providing a great service for me and my clients. They have been patient and fair and are very knowledgable for their specialty. They also reply to email promptly with proper instructions and explanations. Me and my daughter feeling happy and content with Pulte's great performance. I hope all clients have a great experience with them as well! Thank you! ... More

Excellent to do business with !!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Laurie C.
  • Ann Arbor, MI
  • August 05, 2019

Every person I spoke to or encountered from Pulte was top notch - Sales, Construction, Mortgage, Insurance, etc.

Pulte Homes - Over all is good.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Naser D.
  • Ann Arbor, MI
  • July 24, 2019

Over all is good. Thanks

Pulte Homes - Everything is great~

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Xiaoying Y.
  • Ann Arbor, MI
  • June 25, 2019

Everything is great~

Would definitely build with Pulte again

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Alisa G.
  • Ann Arbor, MI
  • June 03, 2019

I was kept informed of progress every step of the way. All of my concerns were addressed promptly, the builder truly went above and beyond my expectations.

Happy

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Liang Z.
  • Ann Arbor, MI
  • May 29, 2019

highly recommended to potential buyer !

As advertised

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Ann Arbor, MI
  • May 28, 2019

Very detailed building and owner communication process.

Great builder ever

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Ann Arbor, MI
  • May 15, 2019

Not only their professional know-how, but their responses to any issues after closing is impressive.

Very professional

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Ann Arbor, MI
  • October 10, 2019

When we were in the process of buying a new home I read many reviews with horror stories about Pulte online. They did irritate me. My own experience with the company was flawless so far. Everyone we had contact with, the sales agent, the buliding crew, the title company etc. were very professional. We like our new home and have not had any problems so far. I would buy again from Pulte. ... More

Pulte Homes responded:
We are so happy to hear that you had such a pleasant experience. Thank you for sharing and congratulations on your new home! ^Abby

Pulte Homes - Very Professional

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Corey W.
  • Ann Arbor, MI
  • May 21, 2019

We were very satisfied with our Pulte home experience. Expectations were established from the beginning so there were no surprises along the way. The weekly updates from the Pulte staff were ideal. Zachary and Nick were always pleasant, responsive, and easy to work with throughout the process. We are very happy with the quality of the home. Pulte's ability to stand behind its warranty is very important to us as well. We would recommend Pulte to anyone looking for a reputable production builder. ... More

nice house

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Run L.
  • Ann Arbor, MI
  • January 08, 2020

overall the house is in good quality.

Great Experience

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Ann Arbor, MI
  • September 11, 2019

Pulte Homes was easy to work with and very quick to respond to any questions or concerns I had along the way! They sent weekly updates on the progress of the house which was something I looked forward to each week!

Beautiful house

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Tae C.
  • Ann Arbor, MI
  • July 02, 2019

Construction team and sales representatives are very friendly from the beginning and give you detailed update each week during house building. They are very responsive to your questions and concerns. Visiting a design center is also joy and an interior designer gives you a good advice and allows even a second visit so that you can be sure of your choices. ... More

Pulte Homes - great

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

  • Anonymous
  • Ann Arbor, MI
  • May 23, 2019

great

Pulte Homes - Our sale representative Jose and field manager Nicholas are really

Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

  • Yewei X.
  • Ann Arbor, MI
  • June 02, 2021

Our sale representative Jose and field manager Nicholas are really good in explaining all the details and addressing issues during the process. price is reasonable but very basic, if you want something better, need to pay extra for almost everything

Good job

Quality 1

Trustworthiness 5

Value 5

Responsiveness 5

  • Jack S.
  • Ann Arbor, MI
  • November 14, 2019

Worked hard to do everything fight

Pulte Homes - We are very pleased with our new home.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Corey B.
  • Ann Arbor, MI
  • April 11, 2021

We are very pleased with our new home. Definitely recommend Pulte to someone looking for new construction.

Pulte Homes - The personnel was very supportive in our endeaver.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Wayne R.
  • Ann Arbor, MI
  • October 22, 2020

The personnel was very supportive in our endeaver.