Read the 63 homeowner reviews of Pulte Homes's new homes in the Washington area. Washington homeowners rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(22)
4 ★(21)
3 ★(12)
2 ★(6)
1 ★(2)
Quality 3.6
Trustworthiness 4.1
Value 3.9
Responsiveness 4.2
star-rating Pulte Homes - The PG loan process was smooth
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The PG loan process was smooth
star-rating Pulte Homes - Very good experience with professional people
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very good experience with professional people
star-rating Pulte Homes - Overall great experience for my first time purchasing a home.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall great experience for my first time purchasing a home. I was able to be involved during the entire process and any questions I had were answered in a timely fashion. I absolutely love my brand new beautiful home!!
star-rating Great process overall
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The overall home buying process was outstanding.
star-rating Pulte Homes - Everything is great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything is great
star-rating Very happy with purchase
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our buying process was very smooth. Great responsiveness from Pulte.
star-rating Responsive and available throughout the process
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
As a first time home builder I had access to the resources and support I needed to help the process run smoothly and finish ahead of schedule. All segments of the process from sales to property management were professional and timely.
star-rating Great Company
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pulte have it all. The team is great. Sales, Mortgage company. Field team. 100% recommended
star-rating I LOVE our new home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pulte built my wife and I's dream home and it was an easy process dealing with the entire Pulte Staff!
star-rating Pulte Homes - Great service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great service
star-rating Pulte Homes - Love my new home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Love my new home!
star-rating We have been very satisfied with our new condo purchase from Pulte
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pulte staff worked hard to resolve issues and help us out when our closing was delayed at the last minute because of a fire inspection issue.
star-rating we have pnly 2 complaints. First, thee are no doorbells installed in our condo. If someone comes to the door, we often don't hear them knock?? Second, there is no electriec outlet in the garage to vaccume our car or pump our bike tires!! Please address!!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
see above!!!
Pulte Homes responded:
Hi Norman. We are so sorry that you have these issues but thank you for bringing them to our attention. Please email socialcare@pultegroup.com and our team will look into the situation. ^Abby ... More
star-rating Happy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My wife and I purchased at Downtown Flats in Gaithersburg. We are very happy with our decision and are pleased with the work Pulte did in creating our building and condominium unit.
star-rating Great home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thoughtful design and value added features.
star-rating the post-closure repair was done promptly
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
The home was well built with only a couple of minor issues
star-rating Excellent service, no regrets
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
All the quality and professionalism one could expect from a big name company with an established reputation. A few mistakes were made with the numbers and there seemed to be redundant forms to sign, but these were resolved very quickly when I brought them up. ... More
star-rating All Pulte representatives we had the pleasure to meet and work with are extremely professional, displaying great customer service skills.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Overall experience has been very positive and the outcome very satisfying.
star-rating Pulte Homes - I was satisfied with Pulte.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
I was satisfied with Pulte.
star-rating Pulte Homes - There are some small problems, one of the heating and air heaters
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
There are some small problems, one of the heating and air heaters room couldn’t closed tightly, because this door position is too low. The surface of entrance floor looks like unfinished.
star-rating Very Happy with my New Home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Very professional and responsive.
star-rating A nice home to retire in without all the bells and whistles.
Quality star-rating 3
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 5
I am very content in my new home, after moving out of the very large custom built family home that I raised my family in. This house is perfect for me.
star-rating We love our new Pulte home!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall Great Experience. Love the home! Sales Consultants were the best that I've ever worked with (this is the 5th home I've purchased in the past 45 years). Everyone has been great to work with including the construction supervisor, the warranty supervisor, etc. The only negative experience was dealing with Pultes Mortgage Company. I won't go into that...let's just say that it was NOT a good experience. ... More
star-rating Clarksburg Town Center
Quality star-rating 3
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great value. Nice home!
star-rating Pulte Condo in Crown
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Pulte Condos in Crown Gaithersburg review – Pros: The location of these condos in Crown, Gaithersburg Maryland is fantastic - they are within a stone throw distance from Crown city center that includes 7+ good restaurants/bars, a Starbucks store, a great wine shop, a Harris Teeter, a Sports club and other stores. With easy access to 270, MD 200-ICC and close proximity to Shady Grove Metro Station the location speaks for itself. The external look of the building is very modern and attractive. The building is located across from the pool and community center and therefore has easy access to these amenities. Inside the unit, the upgraded kitchen appliances and washer/dryer are excellent. The floor plan I choose – Brooklyn has nice size open kitchen and living room area. I will definitely give building a 4.5+ star rating out of 5 stars especially because both, the Sales and Delivery/Operation staff is very professional and attentive. Having said that, there are a few elements that could have been designed better to get a 5 star from me. Cons: - The sound proofing in the building, both internally and externally is nearly nonexistent, the ceiling is lower than 9 feet, there is only one elevator in the building of 32 residents that not only is inconvenient but it is also a single point of failure especially for elderly living on the 3rd and 4th floors, the parking is very limited with a very flimsy and noisy garage door protecting the entrance, the adjacent same size windows do not have symmetrical dimensions and therefore creates a challenge for designing high-end window treatment. For the unit size of 1500+ sq. ft. The balcony size is a joke. Obviously, some of these are design while others are construction quality control related issues. Bottom-line - While the corporate planners/architects plan these Condos to maximize the square footage and utilization for obvious reasons however, they do neither have experience nor inclination to make the design for functional living. There are way too many of these smaller features I can list here that can be easily incorporated into the design that makes a good design great but this review already too verbose. ... More
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