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Pulte Homes

(5431 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Jacksonville-St. Augustine

Read the 78 homeowner reviews of Pulte Homes's new homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Jacksonville-St. Augustine area

78 Reviews - 9 Communities

5 ★(45)

4 ★(17)

3 ★(8)

2 ★(4)

1 ★(4)

Quality 4.1

Trustworthiness 4.3

Value 4.3

Responsiveness 4.1

Everything I wanted!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Robin E.
  • Jacksonville, FL
  • October 19, 2021

I'm very happy with my choice of building in Pulte's Bradley Pond Community. I was able to get everything I wanted and then some, lot selection, model choice and upgrades at extremely reasonable pricing (even came in under budget.) Starting with my salesman Zach C., he was super easy to work with, diligent in ensuring everything was correct, my questions were answered throughout, was always available and stayed in contact during the entire build. The process from buying, building to closing was transparent, which is a rarity. Pulte's building approach is well above other builders I've dealt with. The build was smooth and timely. My Field Mgr, Nate H. was very thorough. We got together once a week, he always kept me in the loop & answered my calls the same day. You can tell when you're working with genuine people, it shows in their work ethics. I knew I was in good hands. I can honestly say, well done! I love my home and highly recommend Pulte and their employees. ... More

One of the most sincere builders

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Heather L.
  • Saint Augustine, FL
  • October 12, 2021

They went above and beyond a problem that was not was not even theirs to do everything they could to accommodate this situation. When the problem was fixed with the city with the city and we got into our house they really made it a personal heartfelt experience. They were prompt in getting back to us about everything and anything we had concerns about. John our superintendent was amazing to going the extra mile with everything he did. ... More

Employees

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Richard C.
  • Saint Augustine, FL
  • September 15, 2021

It was a true pleasure working with our sales re Gretchen and building project manager Gigi. Very responsive to questions and always providing updates to the building progress. A really wonderful team made this a very easy process.

Great floor plan, great price

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Charles H.
  • Saint Augustine, FL
  • August 25, 2021

Best floor plan we saw out of all the different developments we visited. Not as many choices for changes, but the changes we needed & wanted were available. All the processes went smoothly. Having Ryan as our field agent made everything run smoothly. He found the mistakes & had them corrected. He oversaw all of the sub-contractors work. We love our new home. ... More

Pulte Homes - Things were done very promptly when buying house.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Denise S.
  • St Augustine, FL
  • June 11, 2021

Things were done very promptly when buying house.

Pulte Homes - Pulte made things very easy to deal with.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Joseph H.
  • St Augustine, FL
  • May 26, 2021

Pulte made things very easy to deal with. Keeping us informed every step of the way. Walk threws in different fazes of completion.

Pulte Homes - We had a great and smooth process with Pulte!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Saint Augustine, FL
  • March 03, 2021

We had a great and smooth process with Pulte!

Pulte Homes - This is the most logical place to buy a home.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Andrew S.
  • Jacksonville, FL
  • February 02, 2021

This is the most logical place to buy a home. You get the best value for a brand new home!!! Buy today!

Professional team

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Brandon J.
  • Saint Augustine, FL
  • January 06, 2021

We loved the team we had during the build. They went above and beyond.

everyone we dealt with from Pulte was reassuring and helpful we felt like you were on our side.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Timothy R.
  • St Augustine, FL
  • December 08, 2020

The entire experience was as well planed out as we could have hoped for. they set a time line and and met it every step of the way. They did what they said they would d0. they made us comfortable all through the process.

Pulte Homes - Great buying experience, amazing product.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Katina T.
  • Ponte Vedra, FL
  • December 01, 2020

Great buying experience, amazing product.

How helpful everyone was. Especially John Monaco

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Karen T.
  • St Augustine, FL
  • October 22, 2020

The house is well built. Insulated well and love the fact I have the lake behind me. They were willing to include some incentives to make the purchase more enticing.

I'm home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ivorique T.
  • Ponte Vedra, FL
  • September 08, 2020

Great home in an awesome neighborhood!

Very impressed

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Hannah Q.
  • Jacksonville, FL
  • September 08, 2020

I was impressed throughout the entire build. The site was clean, if I pointed something out that needed to be fixed it was fixed in a very timely manner, warranty department is very responsive.

Very happy with our new home.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Stephen M.
  • Ponte Vedra, FL
  • July 14, 2020

Debi was excellent to work with in purchasing our home. Ryan was super to work with on the minor punch list items and in understanding how everything works in our home.

Love the house

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Miguel O.
  • Jacksonville, FL
  • July 14, 2020

From the time I walked into the model home looking for information to the time of closing, David and Chad have been outstanding with their communication. They made me feel great about the house. The house is perfect, I am happy i found this neighborhood in a brand new community. Thank you so much for building my dream!! ... More

Great Experience!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Joey S.
  • Saint Augustine, FL
  • May 26, 2020

Throughout the process from meeting Luis in sales to Doug, our field manager, the experience was pretty awesome. From August to March I had a thousand questions and they both took the time to always answer them and meet with me when they needed to. Always with a smile. The homes in the neighborhood I bought in were and are being built by several builders and after looking at them all, Pulte was my choice. I could not be happier with my new home! Thank you Luis and Doug!! ... More

Great Home and Value

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Stuart M.
  • Saint Augustine, FL
  • April 15, 2020

The entire TEAM from Sales-Kimberly, Builder-Douglas,-Mortgage-Kyle and everyone involved was very professional and followed through to answer all our questions. We would not hesitate to recommend the entire TEAM. This is our 3rd personal Pulte Home around the South East. ... More

Great Community

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Daniel P.
  • Saint Augustine, FL
  • April 09, 2020

Very simple process for purchasing a new home in the area.

Grass

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Tara S.
  • Jacksonville, FL
  • April 03, 2020

The grass wasn't laid properly. They put saud on top of soud which has caused a mound in the yard. The soud has gaps which looks like holes in the yard.

Pulte Homes responded:
We are sorry to hear that you aren't pleased with your new home's yard. If there is anything we can do to help in this situation please feel free to email customersupport@pultegroup.com and our team would be happy to assist. ^Abby ... More

Pulte Homes - Nice location and quiet place

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Juan W.
  • Saint Augustine, FL
  • January 23, 2020

Nice location and quiet place

Pulte Homes - The whole process was great.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Carlos F.
  • Saint Augustine, FL
  • January 09, 2020

The whole process was great.

New Home Bannon Lakes

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anthony C.
  • St Augustine, FL
  • January 08, 2020

I would have to say the professionalism from the sales team ,to project management, to mortgage team have been the best I have ever worked with, and now you can include the warranty dept. which have been top notch also. Have not had any issues to date all has been a pleasure. ... More

Completely Satisfied!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jason V.
  • Jacksonville, FL
  • December 11, 2019

An absolutely pleasant and informed home building/buying experience. Everyone was awesome to work with! Highly recommend Pulte!

Pulte Homes - Great experience!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Pamela S.
  • St Augustine, FL
  • November 13, 2019

Great experience!