What Homeowners Have to Say About KB Home in Riverside-San Bernardino

Read the 359 homeowner reviews of KB Home's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Riverside-San Bernardino area

star-rating

359 Reviews - 21 Communities

5 ★(280)

4 ★(47)

3 ★(18)

2 ★(9)

1 ★(5)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

star-rating Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Janice R.
  • Fontana, CA
  • February 25, 2021

The whole team took care of me and made my first home buying experience exceptional!

star-rating KB Home - It's my first home purchase ever and without a representing agent,

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Chino, CA
  • February 16, 2021

It's my first home purchase ever and without a representing agent, all of the KB Home staff whom have assisted us throughout the whole process are extremely helpful, patient and attentive to our inquiries and questions, sometime even during evening hours. We are ever so grateful to their effort for leading us into our very comfortable home. Many thanks to Mina and Luis!! ... More

star-rating KB Home - KB home did a great job as a whole.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hector Q.
  • Fontana, CA
  • February 16, 2021

KB home did a great job as a whole. I’m very pleased with my new home

star-rating KB Home - Great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Darien M.
  • Perris, CA
  • February 12, 2021

Great experience! Highly recommend them.

star-rating Wonderful Employees

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rachel R.
  • Fontana, CA
  • February 10, 2021

I am a first-time buyer and the home-buying experience can be overwhelming, frustrating, and frightening. However, the employees working for this company are outstanding and extremely trustworthy. They assuaged my uncertainties, and now I am blessed with a beautiful house. ***Sarah Jensen (Sales Consultant): She made the home buying experience easy. She kept me well informed throughout the process and she is extremely knowledgeable and trustworthy. She is super friendly and the only sales consultant that I ever felt comfortable with when considering buying a home. ***Roger Sewell (Sr. Construction Manager): Extremely knowledgeable and trustworthy. He kept me well informed throughout the process with weekly updates. He took his time in the walk-throughs and thoroughly explained everything. He was accessible and answered all my questions. In addition, he quickly resolved minor issues. ***Rick Moruzzi (Sr. Customer Service Representative): Another accessible and trustworthy employee that quickly resolved any issues, answered questions and is extremely helpful. ***Sylma Rojas (Mortgage Loan Originator): Extremely knowledgeable and trustworthy. She kept me well informed throughout the home-buying process. She was extremely accessible even on her days off. Additionally, she has contacted me several times after closing just to make sure my family and I are doing well and happy with our purchase. Overall, it was a great home-buying experience and I appreciate that all these employees communicated with me in-person, via cellphone, and through emails. It made my experience genuine with human interaction. Thank you! ... More

star-rating KB Home - The connectedness with the home building process was incredible.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William S.
  • Chino, CA
  • February 09, 2021

The connectedness with the home building process was incredible. I felt very involved throughout and was very excited to be so involved and being able to put my personal touch in the home that I was buying.

star-rating KB Home - The staff is amazing and are patient with you helping understand

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Luis F.
  • Moreno Valley, CA
  • February 09, 2021

The staff is amazing and are patient with you helping understand all questions regarding build.

star-rating KB Home - Best home buying experience I’ve had.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose L.
  • Fontana, CA
  • February 02, 2021

Best home buying experience I’ve had.

star-rating KB Home - Everyone communicated through every step of the way

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Guadalupe E.
  • Riverside, CA
  • February 01, 2021

Everyone communicated through every step of the way

star-rating KB Home - Very smooth and easy process from start to finish!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kylan T.
  • Riverside, CA
  • January 29, 2021

Very smooth and easy process from start to finish!

star-rating KB Home - Sarah was a good employee.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christopher M.
  • Fontana, CA
  • January 26, 2021

Sarah was a good employee. She help out any time I needed her help

star-rating KB Home - The quality of work was good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sadie D.
  • Riverside, CA
  • January 26, 2021

The quality of work was good. The home was built in the time frame that they said.

star-rating Everyone was Fantastic!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Matthew L.
  • Redlands, CA
  • January 26, 2021

Literally every KB associate was a great pleasure to work with. Very accessible and quick to help with all our questions!

star-rating The care everyone on the KB team has for me as a customer.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony A.
  • Perris, CA
  • January 26, 2021

KB should stand for “Kind Builder”! This was an amazing experience to build a home with KB.

star-rating KB Home - I like my new house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jiaqi L.
  • Ontario, CA
  • January 23, 2021

I like my new house

star-rating Great costumer service!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edna L.
  • Murrieta, CA
  • January 19, 2021

Our home was scheduled to close on Nov. 30 & KB home made sure our home was done before thanksgiving holiday & we closed on Nov. 25 the same day we signed! It was amazing having our home for thanksgiving! It was the best thanksgiving gift ever!

star-rating Quality and Transparency

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marco G.
  • Fontana, CA
  • January 19, 2021

This builder gave me all the information regarding my home and made it easy to work with a home lender. I was pleased with the quality of the home and met all my expectations. I am a first time homeowner and KB Homes made it easy and simple to get me into my new home. ... More

star-rating KB Home - Everyone involved in our first home buying experience made the

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Oscar A.
  • Riverside, CA
  • January 19, 2021

Everyone involved in our first home buying experience made the process easy!

star-rating Willingness to go above and beyond

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Eric C.
  • Fontana, CA
  • January 13, 2021

We had a great experience with Sarah and Rodger. They really took the time to help us out and as first time home buyers that was very much appreciated.

star-rating KB home is #1

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paul G.
  • Fontana, CA
  • January 13, 2021

Can’t go wrong with KB home! Great customer service, huge selection of optional upgrades and great workmanship. Highly recommend!

star-rating KB Home - Everyone was friendly and great to work with.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Candice W.
  • Murrieta, CA
  • January 13, 2021

Everyone was friendly and great to work with. From the loan officer, to sales, to the showroom, to construction, they were all very helpful and seem to love their jobs and working for KB.

star-rating KB Home - Everything is working out.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick B.
  • Menifee, CA
  • January 12, 2021

Everything is working out. I'm happy with the experience.

star-rating Quick Build! High Quality!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chadd C.
  • Menifee, CA
  • January 12, 2021

We had a great experience buying our first home and have been nothing but pleased with the process and communication

star-rating Being the first owner is priceless.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeffrey S.
  • Riverside, CA
  • January 12, 2021

I’ve watched many renovation shows where the homeowner ran into unexpected expenses when renovating their home. Being the first owner means you know the home is built to code and nobody cut any corners. You’ll save money in the long run because your house was built right the first time. ... More

star-rating The updates with pictures of the progress on the house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Julio B.
  • Corona, CA
  • January 12, 2021

KB home is was amazing throughout the process. I am a first time home buyer and I could had not chosen anything better than KB home as my first home purchase. I got constant updates on how the house was coming along. Nothing beats seeing your dream home being built right in front of your eyes. ... More