What Homeowners Have to Say About KB Home in Oakland-Alameda

Read the 1931 homeowner reviews of KB Home's new homes in the Oakland Alameda area. Oakland Alameda homeowners rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.5 out of 5 stars
in the Oakland-Alameda area

star-rating

17 Reviews - 4 Communities

5 ★(11)

4 ★(5)

3 ★(0)

2 ★(0)

1 ★(1)

Quality 4.3

Trustworthiness 4.5

Value 4.3

Responsiveness 4.8

star-rating All good!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Feng G.
  • Newark, CA
  • January 21, 2020

Satisfied with everything

star-rating Delivered on time with very good support during move-in

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sudhakar B.
  • Newark, CA
  • January 21, 2020

Our home is delivered on-time as promised. Sales and on-site supervisors were very good in explaining all the details. Final walk through by support staff has explained all the details very well. They also followed up with us post moving into house to make sure everything is good and we are comfortable. ... More

star-rating Rosebriar Lot 359

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Shan L.
  • Newark, CA
  • January 14, 2020

Good value. Good floor plan. Convenient location.

star-rating SO HAPPY WITH OUR NEW HOME

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Randolph A.
  • Hayward, CA
  • September 17, 2019

From the sales team to the detailer and final walk through we are extremely happy with our experience and our new home!

star-rating KB Homes - The Best Builder

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thenmozhi D.
  • Newark, CA
  • September 10, 2019

Our home purchase was completely smooth. We enjoyed the home designing experience and the walk through sessions of how our house is being built. The final walk thru and handover was a very pleasant experience with Nicole. She is the BEST!!

star-rating Excellent Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tuan N.
  • Newark, CA
  • August 20, 2019

The KB team provides excellent customer services in all aspects of home buying.

star-rating Good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karthikeyan R.
  • Newark, CA
  • July 31, 2019

Nicole and Pam helped us greatly through our purchase and move in.

star-rating KB Home - Wonderful!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Dublin, CA
  • January 16, 2019

Wonderful!

star-rating KB Home - Awesome community , location and beautiful houses.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Naitik S.
  • Newark, CA
  • September 17, 2019

Awesome community , location and beautiful houses.

star-rating Home Buying Experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Khiem P.
  • Newark, CA
  • January 14, 2020

My home is plan 3, Craftsman model. It's beautiful inside out. However, there are few things that I am not very happy with. The electric power for bedroom outlets is only 15 Amps and this electrical rating is not supporting enough for my portable electric heater. Also, there is one electric breaker is handling for 3 rooms such as bedrooms 2 & 3 and a bathroom 2. I am not very happy with this issue. When I complained, KB authorized person said it's conformed with city code. There is nothing they can help. I want to split or separate the power for those rooms into individual power or circuit breaker. Each room should have its own circuit breaker. Now if one bedroom uses the electric heater, then the other room can't. Overall, I am very happy with the model I chose. ... More

star-rating KB Home - Real estate agent is the key to a home purchase!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Joel D.
  • Brentwood, CA
  • February 27, 2019

Real estate agent is the key to a home purchase! Look for someone with a heart!

star-rating KB Home - Had a very good home buying experience with KB.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Hayward, CA
  • March 13, 2019

Had a very good home buying experience with KB. So far enjoying the new home without any problems and staff is very responsive too.

star-rating KB Home - Helpful sales staffs.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Yuju C.
  • Hayward, CA
  • December 03, 2019

Helpful sales staffs.

star-rating Good

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Bitu S.
  • Newark, CA
  • January 23, 2020

Overall very good experience but materials used could be better.

star-rating KB’s new houses

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Newark, CA
  • October 15, 2019

the quality and designs of new houses has been improved a lot, but there are still some rooms for KB home to further improve.

star-rating Nice location, but the home could have been better

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Venumadhava K.
  • Newark, CA
  • December 15, 2019

I am happy with my purchase for the location I bought my home in. Only complain is about the finishing of my home. For the price I paid, I expected better value in things like thermostats, a very cheap COR thermostat is offered, and that cannot be changed if you don't want to void the warranty. Another thing I didn't like about KB is that, lack of hook ups for ceiling fans and in built speaker wiring system. This doesn't cost a lot, but we were not given any choice to upgrade too, as we bought the home little late in the process. I think such things should be included in a home which is priced over a million dollar. ... More

KB Home responded:
Hi Venumadhava, thank you for your feedback and we apologize for any frustration. Please let us know if we can be of any assistance at CustomerRelations@kbhome.com. Best wishes. – Brian ... More

star-rating Really Poor Quality

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 1

Responsiveness star-rating 5

  • Anonymous
  • Newark, CA
  • October 09, 2019

Really disappointed with the some of the house quality feature vs what being communicated.

KB Home responded:
Hello, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -Brian ... More