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K. Hovnanian's® Four Seasons Reviews in Eastern Shore, MD

What Eastern Shore Homeowners Have to Say About K. Hovnanian's® Four Seasons.

Read all 28 verified reviews from homeowners that built a new home with K. Hovnanian's® Four Seasons in the Eastern Shore area. Eastern Shore homeowners have rated K. Hovnanian's® Four Seasons an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian's® Four Seasons's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian's® Four Seasons

has 3.4 out of 5 stars in Eastern Shore Area

28 Reviews in Eastern Shore Area

Ratings by Category

Overall 3.4

Quality 3.3

Trustworthiness 3.3

Value 3.3

Responsiveness 3.3

Customer Reviews

The Construction Process & Loan Settlement

  • Lester S.
  • Verified HomeBuyer
  • January 30, 2022
  • Chester, MD

The project manager was extremely responsive when contacted and gave a honest timeline regarding the construction completion dates. The loan settlement and closing process was easy and very efficient

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ability to address and resolve issues quickly

  • Michael F.
  • Verified HomeBuyer
  • November 02, 2021
  • Chester, MD

The people at K. Hov make the home building process easy. They aim to please.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding value and service experience.

  • Ronald B.
  • Verified HomeBuyer
  • September 07, 2021
  • Chester, MD

We really love our new home by K-hovnanian. The quality of the workmanship is outstanding and the construction management team provided us with excellent service during the entire process. The design center was also exceptional in providing final design services. Great home at an excellent value!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

K. Hovnanian's® Four Seasons - They made the process easy.

  • Marcia S.
  • Verified HomeBuyer
  • September 02, 2021
  • Chester, MD

They made the process easy. The homes are beautifully designed. Lots of space.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Home Design

  • Stanley L.
  • Verified HomeBuyer
  • September 04, 2021
  • Chester, MD

In general the overall experience was very good. Khov kept us informed of the progress all along the way. The designs they offered were really good. The final product met our expectations. I will say that the quality of items such as window sills(particularly the edges) and painting could have been better. Additionally, it takes a long time for punch list items to get addressed. Also, for some reason the garage is not painted. For the price of the home, painting the garage should be included. The only other issue is the actual option selection process. Several options we wanted we were told ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

K. Hovnanian's® Four Seasons - Rebekka, Kevin and Dillon have been wonderful to work with.

  • Dianne L.
  • Verified HomeBuyer
  • October 07, 2021
  • Chester, MD

Rebekka, Kevin and Dillon have been wonderful to work with. Rebekka kept us updated as construction progressed. She even sent pictures almost weekly so we could be part of the process. All three have been pleasant and easy to work with. Kevin and Dillon have been responsive to any problems we have had since moving in. The only difficulty has been with the H OA . They have been hard to reach. We still have no trash cans or recycle bins and we have been here over a month. Would like to hear from someone soon

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

K. Hovnanian's® Four Seasons - quality building, responsiveness to needs , other then being

  • Leslie W.
  • Verified HomeBuyer
  • December 07, 2021
  • Chester, MD

quality building, responsiveness to needs , other then being a little delayed in delivery date overall experience terrific

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

A good home buying experience during challenging times

  • John G.
  • Verified HomeBuyer
  • March 31, 2022
  • Chester, MD

The members of the sales staff were very good, however there is no option to make structural changes to the models offered. The model homes are well appointed, but some of the finishes used are not available. The process for choosing finishes and purchasing our home went smoothly. Supply chain issues delayed completing everything in our home until one month after closing, but the construction manager was responsive to our needs. We were still able to take occupancy of the house the same month originally promised

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Love my new home!

  • Kerri L.
  • Verified HomeBuyer
  • June 03, 2021
  • Chester, MD

I am loving my new home! Through the building process, I had a stellar experience with the construction manager and the design center. All of the individuals (2 @ construction and 1@ design) took the time to listen to my questions, find the answers, and make sure I was satisfied with the quality and service I received. While each of those individuals earned 5 stars, I gave just 4 stars overall because of some issues with sales. Though everything was resolved, it was a bit stressful and didn't have to be that way. In addition, leadership should reconsider the current policy of supplying a ...

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Construction manager was attentive to concerns &Questions and helped us with finding solutions!

  • Joseph L.
  • Verified HomeBuyer
  • January 25, 2022
  • Chester, MD

We enjoy our new home and are waiting for some final issues to be resolved. We couldn’t ask for a better construction manager they the building process. The various trades workers were efficient & professional. This is the 11th house that we have built and love it’s design and features!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Sales experience

  • James R.
  • Verified HomeBuyer
  • October 19, 2021
  • Chester, MD

Rebeeka was great. Up front and helped on many fronts

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Building during a Pandemic

  • Richard C.
  • Verified HomeBuyer
  • July 29, 2021
  • Chester, MD

With high demand for their product and supply chain issues, I think the team here, from sales through construction managed very well. There were a few hiccups along the way with supply chain issues, but the C.M. handled them as expeditiously as possible. Communication could be improved, but the final product was as we thought it would be. Finishes, especially the kitchen and baths were above par. You have to remember you are working with a tract developer and getting familiar with the various upgrades and what you can and cannot have done is important to a less stressful process. Waiting to ...

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 4

KHOV condo

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Chester, MD

The good was the weekly emails with photos of construction progress. Although closing was delayed 1 month because of material delays, we were satisfied with how we were kept informed of the delays. We were very very disappointed in the choices and prices of upgrades offered. Upgrades were far over-priced. For example, the KHOV cost to upgrade from a GE Profile to Monogram refrigerator was $1,630, when the Monogram refrigerator actually cost $330 less if purchased from GE or at Best Buy. Upgrade costs for all appliances were at least double what the actual upgrades would cost in a store. Other ...

Total Score 3


Quality 3

Trustworthiness 4

Value 2

Responsiveness 4

Good responsiveness after rough beginning

  • Anonymous
  • Verified HomeBuyer
  • February 24, 2022
  • Chester, MD

Two and a half months after we signed our contract we were contacted with the news that the design we had chosen could not be built on the lot we selected. After trying negotiations with them we agreed to change our model so that we could keep our lot. (By the time we were notified almost all the lots in our section had been claimed, including the most desirable.) Also, we were not given a projected closing date until 2 - 3 weeks prior, which made planning the move hard for us. Workmanship in some areas was rough, though post-settlement responsiveness to our requests has been generally ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Difficulties with delivery of home and completing punch list

  • Anonymous
  • Verified HomeBuyer
  • February 05, 2022
  • Chester, MD

Frustrating experience to get to closing. Settled even though long punch list. 30 days post closing still trying to resolve punch list. Tiresome process and puts a damper on the experience with builder.

K. Hovnanian's® Four Seasons responded:
Hi! We are sorry to hear that you are experiencing issues with some repair work being completed and will send your feedback to the appropriate local reps for follow up. khovnaniansfourseasons

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Expected better experience.

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2022
  • Chester, MD

Sales staff unresponsive after we contracted. Construction crew stretched way too thin with so many simultaneous builds. Still waiting for many punch list items to be addressed.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Things to be aware of prior to settling and moving in...

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Chester, MD

Observations needed prior to settling: Don't let your guard down! Have an independent inspector or someone who knows construction go through the house with you to identify those things that need to be fixed prior to settlement. Once you have settled and moved in, it is very hard to get the repairs taken care of. Watch out for scratched sink basins and mirrors , rough cut lumber painted over, uneven window sills, imperfections on drywall painted over, broken tiles in floor of bathroom, unpainted surfaces on interior and exterior trim, concrete foundation cracks and breaks, exterior walls ...

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for taking time to provide feedback, we are sending your comments to the local team for review. Have a good day! khovnaniansfourseasons

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 2

Great Structure, Poor Finishing

  • Kenneth B.
  • Verified HomeBuyer
  • February 01, 2022
  • Chester, MD

We were very pleased with the quality of the framing and overall construction, but very disappointed with the finishes, attention to detail and poor execution of the appliances, cabinets and trim.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

K. Hovnanian's® Four Seasons - No attention to detail in the build.

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2022
  • Chester, MD

No attention to detail in the build. Splatter on brand new flooring. Marks on exterior. Damaged cabinetry. Missing appliance manuals. Missing garage door openers. Shower not as promised. The cheap labor they subcontracted shows quite clearly.

K. Hovnanian's® Four Seasons responded:
Good morning! We appreciate you taking the time to provide feedback on your recent experience, and will send your comments to the local management team for review. Have a good day! khovnaniansfourseasons

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Most frustrating and stressful experience.

  • Shirley R.
  • Verified HomeBuyer
  • May 02, 2022
  • Chester, MD

Dawn the sales person and Pam, the selection specialist we’re great. The settlement experience was frustrating and disappointing.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 3

Once we got in the house things were taken care of quickly

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2022
  • Chester, MD

Since these were not normal times, there were supply issues, which delayed getting into the house.

Total Score 3


Quality 3

Trustworthiness 2

Value 1

Responsiveness 2

I feel like they rushed getting the building completed and failed to do even the minor things.

  • Mary M.
  • Verified HomeBuyer
  • September 20, 2021
  • Chester, MD

They should have taken more time to do things correctly then rush just to complete the building. Couple more weeks or maybe even a month was probably needed. The workmanship is horrible on some items - they completed things so carelessly just to say it was done. Now as the homeowner I have to follow up, send emails, and follow up again to get everything corrected when it should have been done correctly from the beginning. Everything from painting not being completed, things not sanded prior to painting, cleaning paint from floors, crooked lights and walls, towel and toilet papers rods not ...

K. Hovnanian's® Four Seasons responded:
Good morning Mary! Thank you for taking time to provide feedback from your recent experience, I am sending your comments to the local management team for further review. Have a good day! khovnaniansfourseasons

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 4

K. Hovnanian's® Four Seasons - Poor buying experience - lack of clear communication from start

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2021
  • Chester, MD

Poor buying experience - lack of clear communication from start to finish.

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for providing feedback. We are sorry to hear that you had a poor buying experience and will be sending your comments to the local management team for follow up. Have a good day! khovnaniansfourseasons

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Khov's way or the highway, Company driven by attorneys.

  • Anonymous
  • Verified HomeBuyer
  • August 10, 2021
  • Chester, MD

There was misrepresentation by the selling rep on our property, Buyer pays for their mistakes, contract covers them legally from any recourse by the buyer. They can return your deposit and walk away. Closed on a home that is still not complete on many issues and no promises on when they will be completed. My painter commented on the poor finishing on drywall throughout the home. They are building homes too fast without regard for quality, they proclaim themselves a high end builder, not the case. Treat their customers very poorly.

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for taking the time to provide feedback on your recent experience. We are sending your comments to the local management team for further review. Have a good day! khovnaniansfourseasons

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

K. Hovnanian's® Four Seasons - Horrible builder and experience from beginning of process to

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Chester, MD

Horrible builder and experience from beginning of process to the end!

K. Hovnanian's® Four Seasons responded:
Good morning! Sorry to hear that you did not have a good experience, I am sending your feedback to the local team for review. khovnaniansfourseasons

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2