John Wieland Homes

star-rating (49 reviews in all areas)

What Homeowners Have to Say About John Wieland Homes

John Wieland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of John Wieland Homes’s 49 homeowner reviews to learn why they are the right team to build your new home.

3.9 out of 5 stars
in all areas

star-rating

49 Reviews - 26 Communities

5 ★(22)

4 ★(11)

3 ★(7)

2 ★(7)

1 ★(2)

Quality 3.8

Trustworthiness 4.1

Value 4

Responsiveness 3.9

star-rating Way too many small details

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 3

  • Victor S.
  • Marietta, GA
  • July 02, 2019

Do not trust when the they say they will take care of things after inspection and before closing. Way too many small stuff that keeps coming out and it is difficult to get confirmation on when things are going to be completed.

John Wieland Homes responded:
We're disappointed to hear that you haven't had a good experience with our inspection team and we encourage you reach out to us at socialcare@pultegroup.com if you'd like to talk to us more about these issues. --Sarah L. johnwielandhomes ... More

star-rating Have some issues

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 3

  • Paul B.
  • Hoschton, GA
  • May 07, 2019

Drywall was done poorly All exterior doors have chunks of wood missing or divots Had about 30 needed addressed right after closing

star-rating Final Home

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 2

  • Edward A.
  • Alpharetta, GA
  • June 05, 2019

I like the location I bought in, I like the design(minor things I would change) of the home. The representatives from Pulte were professional but I felt that they were overwhelmed with scope of the project. I had several punch list items. They were not addressed until I made several calls to upper management. Bottom line, I believe that there are not enough line workers to handle the day to day operation. ... More

star-rating Mixed experience so far

Quality star-rating 4

Trustworthiness star-rating 1

Value star-rating 4

Responsiveness star-rating 1

  • Anonymous
  • Decatur, GA
  • September 18, 2019

Although I love my home and enjoy the space, location, layout and environment fully, I'm disappointed at the responsiveness from Pulte. Several promises were made that issues identified during inspection would be fixed just after closing and nothing has been addressed despite many requests. Selling the homes is clearly the priority but standing by promises takes a back seat. If these things could be addressed in a timely way, I would have given my experience 5 stars. ... More

star-rating Underwhelming

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Eric M.
  • Marietta, GA
  • June 11, 2019

Original projected date of completion was Nov 2018; we didn't close until April 2019 so ended up extending our stay in an apartment far longer than expected. Project was mismanaged for the first 6 months, then a rush job thereafter. Even after closing the first month and a half was dedicated to dealing with poor workmanship. Our master shower leaked into the kitchen below the morning after closing. After two weeks of walking through my daughter's bedroom at 5AM for two weeks to take a shower before work, we contacted the some VPs in the warranty group and finally got some progress. Air conditioners were wired incorrectly and did not work, took multiple trips out to correct. The workers in an adjacent lot drove over our Comcast cable tap, which took Comcast about 3 trips out the to house to figure out. Overall this was a disappointing experience. ... More

John Wieland Homes responded:
Thank you for letting us know about these issues. We're very sorry to hear that you had a disappointing experience and have shared your feedback with local leadership. If you'd like to discuss this further, please don't hesitate to contact us at socialcare@pultegroup.com. –Sarah johnwielandhomes ... More

star-rating Challenge to be your client

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Anonymous
  • Marietta, GA
  • May 30, 2019

We have identified several issues upon move in that are problems. It is so difficult to get any response at all. We’re literally stuck at how to get a response. Furthermore, your company is very inflexible about hours they will come with strict rule that they will never come after 4 on weekdays...this is hard for folks with high-demand jobs. ... More

John Wieland Homes responded:
We sincerely apologize that you haven't been receiving a response to your issues. If you need assistance with service requests, we'd be happy to help. Please email us at socialcare@pultegroup.com. --Sarah johnwielandhomes ... More

star-rating Medders

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Gregory L. M.
  • Mount Pleasant, SC
  • July 17, 2019

Since we bought the house in June we’ve had nothing but issues. I’ve lived here for now over six weeks and I’ve had numerous issues with the house. Once the house is sold and turned over it seems that they don’t care about the issues and they seem to make you feel like will get around to the issues when we can. Justin has been great and so easy to work with. But he’s only a one man show for numerous projects. ... More

star-rating Worst Experience Ever

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • Marietta, GA
  • August 07, 2019

If you want a 5-star headache, buy a home from these guys. Otherwise, just walk away. Although we are very happy in our new home, getting to this point was a nightmare. We had the worst project manager ever, a guy who was unhappy in his job and basically took out his frustrations on us and our home. Nothing was done right and the workmanship of what was done can only be described as amateurish. I won't describe the comedy of errors this construction site was, but took weeks to get things right. Everything you want costs money. They charge about double what you would pay for things like ceiling fans, so if you can install them yourself, do it yourself and save money. We bought the house before it even had drywall, yet we could not change what tile went in the bathrooms. Preposterous. As you deal with Pulte, you will find that the customer does not come first. They make loads of promises, but do not deliver. Whatever you do, don't make plans around your alleged closing date. They missed four closing dates for us, and missed the closing dates on the other three houses around us as well. I don't know how much that cost them, but it's amazing that Pulte, who owns John Wieland, can throw away money like that and not hold anyone accountable. After you close, their responsiveness to issues is tortoise-slow. It took two weeks for them to figure out who is in charge of our house, now that the previously-mentioned project manager left the company. Once again, many things have been promised, but nothing has been delivered. E-mails to corporate higher-ups have gone unanswered, so we can only assume that the do-nothing corporate culture at Pulte/Wieland goes all the way to the top. John Wieland sold out to Pulte years ago, and when he did, so went his name and reputation. I would probably sell out for $400 million plus too, but don't expect a John Wieland experience when you buy a Pulte home. ... More

star-rating Poor leadership reflected

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Decatur, GA
  • May 29, 2019

There isn't one good thing I can think of that can be shared to exemplify decent standards throughout.

John Wieland Homes responded:
We're incredibly disappointed to see this and if you'd like to discuss your experience with us, please email us at socialcare@pultegroup.com. --Sarah johnwielandhomes ... More