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What Homeowners Have to Say About Del Webb in Wilmington

Read the 43 homeowner reviews of Del Webb's new homes in the Wilmington area. Wilmington homeowners rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.9 out of 5 stars
in the Wilmington area

43 Reviews - 1 Community

5 ★(12)

4 ★(16)

3 ★(10)

2 ★(5)

1 ★(0)

Quality 3.5

Trustworthiness 4

Value 3.6

Responsiveness 4

Del Webb - It has been working out well!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • William C. A.
  • Wilmington, NC
  • July 28, 2021

It has been working out well!

Sales experience with Karen coupled with Corey the build coordinator. Both are exemplary Professional Employees

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Robert A.
  • Wilmington, NC
  • July 01, 2021

From the sales experience to the build and closing was a seamless well coordinated experience. The whole team was professional and excellent at their respective jobs. If your looking for a 55+ community with great amenities and a very active social life you can not go wrong with Del Webb at River Lights in Wilmington, NC ... More

Mason Gallman

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Marian W.
  • Wilmington, NC
  • December 02, 2020

We bought a house and didn’t see it until after closing!

Del Webb - Slopeside or ski-in/ski-outThe entire experience went very

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jacob S.
  • Wilmington, NC
  • October 28, 2020

Slopeside or ski-in/ski-out The entire experience went very smoothly. Our sales agent and builder were very accessible and answered any questions we had in a timely manner. They completed our home faster than they first anticipated, making our move in sooner than we anticipated. We love our new home and community! ... More

Del Webb - My 5 stars are my review.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Annette G.
  • Wilmington, NC
  • December 14, 2019

My 5 stars are my review.

Del Webb - Best experience with building a new home.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Wilmington, NC
  • July 27, 2019

Best experience with building a new home.

Excellent so far

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Joann Y.
  • Wilmington, NC
  • March 21, 2019

I lived in another state while my house was being built but I was well informed with updates and pictures from the Field Manager each week.

Communication during construction

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Robert M.
  • Wilmington, NC
  • June 29, 2021

Communication during construction was great.

Del Webb - Our field manager built us a beautiful home.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Edward R.
  • Wilmington, NC
  • December 01, 2020

Our field manager built us a beautiful home.

Great experience

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • John C.
  • Wilmington, NC
  • May 29, 2019

Process very simple and well set out.

Great experience and new home

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Michelle C.
  • Wilmington, NC
  • March 12, 2019

The entire experience with our Del Webb home has been great. The representatives were always available and knowledgeable about every question we had, were never rushed, and if we had requests for changes no matter how trivial they may have seemed (e.g. light switch location) they were accommodating. They assigned one person to be our daily contact through the build process and had regular meetings with us at the house to walk us through each phase. Though we haven't had to use any warranty services as we've found no issues in our first couple of months, we have met the warranty representative who came by the house to meet us and give us all contact information should we need it. The only reasons for the 4 star vs 5 star is the home is more expensive than comparable non-Del Webb neighborhoods, but we were willing to pay to be in this community, and it has been worth it. The other 4 vs 5 is due to them still working through some of the subcontractors that aren't top of the line. Though they seem to be closely monitoring them and quickly replacing those that are not reliable. Great experience and a beautiful and well built home! ... More

Del Webb - Sales team was wonderful.

Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

  • Frank B.
  • Wilmington, NC
  • June 30, 2020

Sales team was wonderful. Respond to all questions and concerns immediately, and a pleasure to work with. Some issues at closing with getting all work completed. Still waiting to get a few issues resolved

Excellent experience with "one exception" ..................

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Margaret H.
  • Wilmington, NC
  • January 13, 2020

Our field mgr and sales agent are fantastic.. The "exception" is CPI sub.contractor who did the interior walls internet wiring - quality of their work was zero - they never tested their lines and I was forced to pay several hundred dollars to another "quality" sub contractor to fix their errors and shoddy work. That is why above Quality rating is only 4 stars. ... More

Love the Community!

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Gary B.
  • Wilmington, NC
  • April 23, 2019

Needed to have some problems solve after I move in. The workers were great! Friendly, got the work done, trusting, Nice.

Overall pleased with Del Webb

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Anonymous
  • Wilmington, NC
  • September 20, 2020

Be involved during the building process, in person when you can!

Increase Quality inspections

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Wilmington, NC
  • June 10, 2020

Subcontractors need better auditing and Detailed inspections Before closing by management

Very good overall

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Mark B.
  • Wilmington, NC
  • May 26, 2020

Solid construction but a little sloppy with fit up. No major issues and customer service team was responsive to address issues.

Not a custom home, but a reliable builder you can trust

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Anonymous
  • Wilmington, NC
  • June 11, 2019

They are not custom home builders and sometimes cut corners, but they are very reliable in making things right and ensuring you are satisfied, even well after you move in to the home.

Very happy with the our new home at Dell Webb

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Robert M.
  • Wilmington, NC
  • March 15, 2019

All new homes have some issues but our experience with Dell Webb/ Pulte, has been positive. When we sent items that needed to be addressed, they were fixed in a timely fashion. We LOVE this community!

Area

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Lorenzo L J.
  • Wilmington, NC
  • September 09, 2021

I am so happy with my home, come say hello!

Del Webb

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Anonymous
  • Wilmington, NC
  • March 27, 2019

The sales and marketing people are at the top of their game. The building crew/foreman are average. I have had a few issues, and they are eventually worked out, but it is slow going. It seems that they are concerned with getting these homes built quickly, and that is the priority. ... More

Very Professional dependable ,trustworthy

Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

  • Jeanne G.
  • Wilmington, NC
  • December 10, 2020

I was impressed that all the target dates were met especially during these Covid times Contractors were always honest and kept me up to date on progress. Over all a very positive experience

Sales staff VERY good; build quality not so much

Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

  • William D.
  • Wilmington, NC
  • October 21, 2020

The sales staff at Del Webb Wilmington was outstanding all around; totally professional and friendly and helpful. But Pulte throws these houses together as fast as possible. The builder contractors are paid by the job, not hourly, so they just slap them together. Then, they bring in the professionals to fix whatever the homeowner is able to find. Most of us know to hire a building inspector at the 10-month mark so we can submit all our warranty claims before the one year warranty runs out. ... More

My review of my new Dunwoody

Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

  • Marianne S.
  • Wilmington, NC
  • March 19, 2019

Overall the house was well constructed but there could be improvement in some of the sloppy workmanship in the details. The builder was not flexible and many items shown in the model were not available or changed without notice. The salesperson and project manager made the experience more positive but it was frustrating not to be able to speak directly to the corporate office where the decisions were made. ... More

Highs and Lows

Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

  • Carole H.
  • Wilmington, NC
  • January 14, 2020

Sales representative attentive, helpful, and not pushy. Impressed with some things in the build quality that they need to do a better job marketing, unimpressed with other things not aware of in the build. Need to make some adjustments for 55+ buyers ; like the filters for the furnace, not elderly friendly in a nine foot ceiling. Should older people be on a 9ft ladder changing the filter every month? No standard grab bars in showers and then not installed to meet Amer. Disability Act standards. Pulte Mortgage company a vey negative experience. Pulte needs to stay with building quality homes and not spread themselves so thin, with mortgage arm and insurance arm. Those experiences were very negative and sought mortgage elsewhere. ... More