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What Homeowners Have to Say About Del Webb in Albuquerque

Read the 50 homeowner reviews of Del Webb's new homes in the Albuquerque area. Albuquerque homeowners rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4 out of 5 stars
in the Albuquerque area

50 Reviews - 1 Community

5 ★(22)

4 ★(15)

3 ★(7)

2 ★(3)

1 ★(3)

Quality 3.9

Trustworthiness 4

Value 4.1

Responsiveness 3.9

Our sales rep Lisa

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Eloy M.
  • Albuquerque, NM
  • April 08, 2021

Knowledgeable, trustworthy, patient, creative, responsive, reassuring Always followed through immediately and was always available The best!

excellent quality, excellent warranties

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Peter B.
  • Albuquerque, NM
  • March 04, 2021

Builder response quickly to repair or replace defective items Builder assigns a person who coordinates with the suppliers to complete the repairs in a timely manner

Our New home has good bones

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • George T.
  • Albuquerque, NM
  • February 11, 2021

We feel like we got a good value for our money and we love the location.

Location, Location, Location

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Daniel A.
  • Albuquerque, NM
  • October 30, 2020

From the beginning we had a very positive experience. Lisa in sales was fabulous from start to finish. Carlos, our construction manager was communicative and clearly, very competent. The folks we dealt with at Pulte Mortgage and Title were responsive and thorough. The only glitch was that just before closing our construction manager was transferred so we had a number of details with finishes on the house that were not managed properly. The good news is that post-closing, our customer service representative, Julie, stepped up and has worked diligently to have all the issues corrected. ... More

Del Webb - Great experience and workmanship with Pulte

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Larry Y.
  • Albuquerque, NM
  • October 30, 2020

Great experience and workmanship with Pulte

excellent

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Paul T.
  • Albuquerque, NM
  • July 14, 2020

Friendly, pleasant, knowledgeable

Haven’t moved in yet

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Michael G.
  • Albuquerque, NM
  • February 13, 2020

We have not moved into the house yet.

A great home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Richard L.
  • Albuquerque, NM
  • July 30, 2019

We had a great experience building our Del Web home from start to finish. Everyone involved was friendly, helpful, knowledgable, and efficient with their part of the project. We were pleasantly surprised with how quickly they finished up and got us moved in. The follow up has been excellent. ... More

Del Webb - We were pleasantly surprised and very pleased with the overall

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Albuquerque, NM
  • June 01, 2019

We were pleasantly surprised and very pleased with the overall experience of building a house with Pulte.

Feedback for new house

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Carlos M.
  • Albuquerque, NM
  • March 05, 2019

My questions were answered and concerns were addressed. I would recomend del web

The ease of the purchase.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Beverley D.
  • Albuquerque, NM
  • April 08, 2021

Julie was a great saleswomen. She answered all of my questions to my satisfaction and made the whole buying process very easy.

Del Webb -

Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

  • Gerard D.
  • Albuquerque, NM
  • October 23, 2019

Design of the home is outstanding and they back up their work with great pride

Good people and quality homes at Mirehaven

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Gary N.
  • Albuquerque, NM
  • September 05, 2019

The sales, design and construction management staff were friendly, knowledgable and professional. They helped guide us through the process, answered our questions and quickly responded and addressed any issues that came up along the way. The homes are built well and the products that they use are high quality. We were very satisfied with our Del Webb Mirehaven experience and would recommend them to others. ... More

Professional, knowledgeable and responsive

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Ronald W.
  • Albuquerque, NM
  • June 12, 2019

The staff at Pulte Homes were extremely adept at selling homes. They pointed out the features and design elements that were available. We elected to purchase an existing spec home as it had all the qualities that we needed at a price point we were comfortable with. After moving in we found a few minor details that could have been better - some trim fitting, a few splatters of paint on the tile floors and some small flaws. None of these items were show-stoppers. The warranty people responded in a timely fashion and moved to fix the few issues we had. Overall, we are pleased with our home. ... More

Excellent Community

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Ira K.
  • Albuquerque, NM
  • April 23, 2019

Nice design. Great view. Well built. Considerate people in every area. Truly concerned with my satisfaction in every department. Sue, Laura, Carlos, Julie are all excellent. Gormet kitchen appliances were good, but not excellent in my opinion.

Wonderful Experience

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Sharon D.
  • Albuquerque, NM
  • April 09, 2019

The whole process of purchasing and building this home was seamless, despite living a long distance from the site. Weekly phone updates, photos, and open lines of communication with our sales consultant and field manager were critical for making us feel invested in the process. Of considerable help for us was to thoroughly research buying/design selection options on the Del Webb website prior to visiting to purchase, especially if you don't live in the vicinity. Many decisions are required within a short period of time after purchase, so being familiar with design options and being prepared to make those selections was extremely helpful. ... More

Overall very happy

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Martha H.
  • Albuquerque, NM
  • January 27, 2021

Love my little house with a view. Del Webb has been good to work with. They’ve communicated thoroughly throughout the process.

Quality of the design.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Amy S.
  • Albuquerque, NM
  • January 26, 2021

Ease of working with all the staff from sales to project manager to warranty personnel.

The wait was longer than planned for and expected.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Carmen C.
  • Albuquerque, NM
  • January 14, 2021

The build process to closing wait was way longer than expected. We were given completion timeline from August to September and our move in was 11/16. When moving here from another state this delay lead to many challenges and very stressful year.

Del vs Pulte

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Thomas M.
  • Albuquerque, NM
  • April 16, 2019

I loved working with the Del Webb. Paul & Judy did a fine job on building but their financial services leave a little bit to be desired.

Purchase process was great. Watching it being built was less so.

Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

  • Richard H.
  • Albuquerque, NM
  • December 09, 2020

Purchase process was helpful and satisfactory Build took 30-45 days longer than estimated. Have been in the house almost 60 days and punch list has not been addressed.

So far so good

Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

  • Robert O.
  • Albuquerque, NM
  • November 20, 2019

Good response to issues

Del Webb - it was quite an experience.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • James T.
  • Albuquerque, NM
  • May 26, 2021

it was quite an experience.

The teams have been great to work with

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Cheryl J.
  • Albuquerque, NM
  • December 07, 2020

The various teams have been great to work with and have continued to go out of their way to address our questions and issues that have arisen in a timely manner. Our primary concern to date is the lack of care in much of the finish work. Luckily, they have been quite responsive in addressing the issues, it's just disappointing that those items weren't done with care in the first place. ... More

We love our new home.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Steve W.
  • Albuquerque, NM
  • May 16, 2019

We wanted a Del Webb lifestyle without leaving Albuquerque. Pulte has amazing floorplans and every home was perfect for us. It was hard to choose. We have been very impressed with most of the home construction. Our supervisor Carlos did an amazing job of keeping on top of our house and answering our questions. Since moving in we have had several small things that need to be addressed. Pulte has been very responsive to our requests. We have little down things will be fixed to our satisfaction. Would we spend the money and do this again? Absolutely. The floorplan is ideal and we are very happy here. We like the Community Management as well. They seem to have everything running smoothly. ... More