What Homeowners Have to Say About Del Webb in Las Vegas

Read the 45 homeowner reviews of Del Webb's new homes in the Las Vegas area. Las Vegas homeowners rated Del Webb an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Las Vegas area

star-rating

45 Reviews - 3 Communities

5 ★(21)

4 ★(19)

3 ★(4)

2 ★(0)

1 ★(1)

Quality 4.2

Trustworthiness 4.5

Value 4.2

Responsiveness 4.5

star-rating Another satisfied customer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kenneth H. C.
  • Mesquite, NV
  • January 21, 2020

We were truly Satisfied With All Phases of the home-buying process

star-rating Del Webb - Del Webb makes sure everything is perfect - remarkable!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • R. S.
  • Mesquite, NV
  • December 14, 2019

Del Webb makes sure everything is perfect - remarkable!

star-rating Know that Del Webb is in a partnership with you

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Duane B.
  • Mesquite, NV
  • November 13, 2019

Del Webb and their representatives actually become a partner in the construction and purchase of your home. They are just as concerned as I am that everything be just perfect. If it isn't, they work hard at making it so. Del Webb's staff is interested in DETAIL. It's been a pleasure and I hope our relationship continues if I have future reasons for their help. The tiniest of detail can be addressed with their customer service representative. They expedite all concerns for touch up or repair. What I like the most, is that no one has ever given me the same old answer that, "it's the best we can do" or "it's up to code, nothing we can do". This type of scripted answer will never come from Del Webb and their representatives. Del Webb is concerned about achieving your total satisfaction. ... More

star-rating Couldn't be happier

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert B.
  • Mesquite, NV
  • November 13, 2019

It was a good experience all around. It's run like a well-oiled machine.

star-rating Del Webb - New home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Walter S.
  • Mesquite, NV
  • October 09, 2019

The home was finished on time and it was flawless when we received the keys. I had a small issue that was a misunderstanding on my part and they were there within 3 hours to show me the correct way to operate the stove..

star-rating Del Webb Mesquite - Great!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Mesquite, NV
  • October 09, 2019

Our build process was painless - our sales person sent us pics every Sunday. Home was completed earlier than originally scheduled and looks beautiful!

star-rating Good Experience at Del Webb Mesquite

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Barry B.
  • Mesquite, NV
  • October 02, 2019

Pick the home you like, see it in the morning, then mid day, then evening. Then you’ll know if it’s right for you.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick O.
  • Mesquite, NV
  • July 17, 2019

We had help al throughout process, this is our forever dream home and we were three hundred miles away while it was being built. They kept us in the loop every step of the way. The building supervisor was so thrilled to show us every detail in our pre-drywall walkthrough you would have thought he was building it for himself. My sales agent was great, sending me pictures throughout the build, the home designer helped guide us with upgrades. We are thoroughly thrilled with the final product ... More

star-rating I love Tanya, she always had time for any questions!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Mesquite, NV
  • June 04, 2019

Ask questions if you're not sure!

star-rating Del Webb - There were no major construction issues.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stephen G.
  • Mesquite, NV
  • May 30, 2019

There were no major construction issues. The minor paint touch up was handled in an expeditious manner.

star-rating Satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William B.
  • Mesquite, NV
  • May 09, 2019

The entire process was seamless.

star-rating Very happy to be here

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Scott M.
  • Mesquite, NV
  • May 08, 2019

Good quality home and great place to live.

star-rating Great buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas H.
  • Mesquite, NV
  • March 19, 2019

The whole buying process took eight months, from choosing our lot to moving in. This was the first time for us building ground up. The staff was great in keeping us informed along the way and we were able to document the progress the whole time by visiting the lot to take pictures. The sales staff and project managers were available to answer questions and assist with suggestions for other services needed. These homes are built with care and quality. ... More

star-rating Great home in a nice location!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William A.
  • Mesquite, NV
  • January 07, 2020

Del Web has built me a beautiful home at a good price. Mesquite NV is turning into a great place to retire. I'm very pleased with all aspects of my purchase. Top marks to my salesman and direct Del Webb contact, Zac Spilker. Zac has been fantastic! The best, most responsive help in all regards. He really made the difference. Thank you Zac!!! ... More

star-rating Good, quality homes at a value price.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Gregory L.
  • Mesquite, NV
  • December 04, 2019

New homes always seem to need some degree of "tweaking" after one moves in, and Pulte has been responsive to our requests, with only one exception, which we hope will be addressed soon.

star-rating Workmanship & materials

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Mesquite, NV
  • June 18, 2019

Workmanship and materials are fine, but the amount of plywood used for exterior sheathing of walls is quite low.

star-rating Great organization!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Thomas V.
  • Mesquite, NV
  • June 11, 2019

Trustworthy people and company; very happy with our new home.

star-rating Great floor plan, quality construction.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jimmy V.
  • Mesquite, NV
  • May 29, 2019

Our home was carefully built. Ron (Superintendent) even sealed all edges of the building to the foundation. No critters will be able to get in. He showed us all the details in how the home was built, we were very pleased! Our development is very quiet and we have great views. My only complaint is that there are no side fences included in the already expensive property. So be prepared to come up with several thousand more to fully enclosed your lot. ... More

star-rating Very happy with our new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Jonathan F.
  • Mesquite, NV
  • July 31, 2019

Our build went well, and was finished the exact day that was planned several months prior. Very nice inside and out. For the price, plywood/osb should have covered the entire house; not just certain sections. The are a few other very minor construction decisions that I wished could have been reviewed prior to certain phases being completed, but overall, I'm extremely pleased with the finished product. Cost wise, you pay for convenience of having items installed during the build. For example, the ceiling fans will be somewhat more expensive than buying them and installing them yourself. Everything seems marked up, but to pick it out and forget it until you get your keys does have its merits. Just do it! ... More

star-rating Home sweet Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marc M.
  • Mesquite, NV
  • April 16, 2019

Honest and open about details of buying into this development.

star-rating Very pleased this our home. Very minor problems

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • David W.
  • Mesquite, NV
  • December 19, 2019

Minor problems were fixed by friendly workers.

star-rating We are overall very pleased with our home. The only issue is some of the materials and workmanship seems a little sloppy.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Douglas S.
  • Mesquite, NV
  • September 26, 2019

Everyone we dealt with was very professional and super helpful. Throughout the process we were kept in the loop the entire time. Our home was completed ahead of schedule which definitely was a plus!

star-rating Blue...Brogan..Zac...

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Michael T.
  • Mesquite, NV
  • December 11, 2019

Great team.....

star-rating Del Webb Home in Sun City Mesquite, Nevada

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • David G.
  • Mesquite, NV
  • September 27, 2019

This is a 55+ community and Del Webb has been building this type of home for many years. The design and build process is very streamlined. As with any design, the end product is only as good as the people who are doing a job. The home is structurally sound and well-framed from what we could see. There are a few options, there could be more for this age group, such as a walk-in whirlpool tub and ground level entry, in the event of wheelchair needs. Many of the costly upgrades do not seem to get the attention they require, and the warranty fix is relied upon heavily. The warranty people are great to work with, but only the items the homeowner notices are addressed. There should be checkpoints by a supervisor at the finish of every part of the process and then the home could be a "white glove" delivery without any extra cost of sending tradesmen/women back to finish. ... More

star-rating Vegas to Mesquite

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Eric J.
  • Mesquite, NV
  • June 05, 2019

We bought in a Del Webb community in Vegas years ago and knew we would like Sun City Mesquite. We have not been disappointed. The community is beautiful and our neighbors have been wonderful.

star-rating Pleasnt Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Mesquite, NV
  • June 04, 2019

The whole experience from start to finish was a good one. From the sales process, mortgage process and building process, this was by far the best and easiest home buying experience we have had. The deadlines we were told were met and we moved in right on time. There were a few workmanship issues like misplaced and mising doorstops, paint not completely done in a couple of areas, paint left on window frames, and stucco issues to name a few, but all the issues were minor and probably a result of the trades hurrying to meet the deadlines on a Friday night. All in all, so far we are very happy with our decision to go with Del Webb for our new home construction. ... More

star-rating Upgrades

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marcus K.
  • Mesquite, NV
  • May 15, 2019

Upgrades, especially flooring limited selection, and very expensive. We had to take standard flooring, RIP it out and get what we wanted. And even with the cost of the standard flooring, the cost of removal, and the cost of what we got, we still save a lot of money, and we got high end flooring ... More

star-rating January 2019 New Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Mesquite, NV
  • March 12, 2019

At the design center, ask for motion detection light in your walk in pantry. They are great! Wish I'd have asked for them in the garage and the entry into the house from the garage. Upgrade paint if you can, I went with "basic" and found that it is water based and will come off if you rub too hard if you mar your walls. After baseboards were installed, the tile people came back and grouted (why I don't know, as I always thought baseboards were to give that "clean" line between floors and walls). The job was poorly done and painter had to return to "fix" the look. Excess silicone was left on windows - think this may be a manufacturer oversight. Be sure to check all the detail work after moving in. My lead contractor on my house was very responsive, getting someone to fix things usually within a day or two; and came back himself to see if the job was done to my satisfaction. ... More

star-rating Del Webb - The major issue I have with Del Webb Pulte is follow thru on

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Paul S.
  • Mesquite, NV
  • January 07, 2020

The major issue I have with Del Webb Pulte is follow thru on issues and the length of time to get any answer to problems I have. The people are really nice but do not seem to care since I pay cash and have legitimate issues with a few items. I love my home very much if only the little problems and issues on things Pulte does not communicate to its customers such as me. ... More

star-rating Great experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Richard L.
  • Mesquite, NV
  • August 28, 2019

People were friendly, helpful, and knowledgeable

star-rating good services

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Luis F.
  • Mesquite, NV
  • April 16, 2019

excellent location, good quality of service and material

star-rating Sun City Mesquite is a wonderful place to live.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Keith T.
  • Mesquite, NV
  • December 18, 2019

The home is beautiful and the customization we did was well worth it. The one area of concern and less than satisfied is the warranty process. While the customer service agent was very thorough and notated all our areas of "need work/repair"; there was a complete lack of oversight when the trade workers came to execute on the directives. Expecting a homeowner to understand and explain the requirements to the trade workers with no construction expertise is not effective and results in inadequate repairs or repeat visits. My homeowner suggestion is that the project manager, or their designee, needs to be here when the trade workers arrive, to ensure clarity of what needs to be done. ... More

star-rating Good experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Deborah H.
  • Mesquite, NV
  • December 11, 2019

Had good experience with sales and builder. Did not have good experience when picking out interior Design.

star-rating I have never seen cheaper paint in my life. 3M strips that saves you from nail holes in your walls takes the paint off the walls. Just looking at the painted walls the paint falls off!

Quality star-rating 2

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Sharron N.
  • Mesquite, NV
  • June 25, 2019

Everyone was/is so helpful. I had never bought a house before, new or old. I was really in a fog but everyone I worked with went above and beyond their jobs, So friendly and even fun!

star-rating Not here long enough to give honest reviews on Builder, let’s try again in a month or so

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Paul J.
  • Mesquite, NV
  • June 11, 2019

The people are very nice, you can have as little or as much to do as you wish. The weather is hot in the summers but overall a very nice place to live.

star-rating Del Webb - Very nice home and community.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Eric B.
  • Mesquite, NV
  • May 15, 2019

Very nice home and community.

star-rating Expected more

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Gary K.
  • Mesquite, NV
  • April 02, 2019

Make sure you get what you are told and what you see in your model

star-rating Tanya (sales rep) was very responsive and conscientious

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Douglas T.
  • Mesquite, NV
  • December 11, 2019

Finish out was pretty good. Some options were significantly overpriced, others were reasonable. With studs 24" on center with no plywood on exterior (stucco goes on top of tyvek) a little concerned with how sturdy it is built. Seems to be pretty well insulated. Lack of natural gas in the community is a big draw back - every thing is electric. ... More

star-rating Del Webb - Happy with our home.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Henry T.
  • Mesquite, NV
  • April 16, 2019

Happy with our home. Pulte used some bottom of the line stuff though. We will replace as we go.

star-rating Workmanship left little to be desired.

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 3

  • Anonymous
  • Mesquite, NV
  • January 07, 2020

Please be sure to thoroughly and completely check your home.

star-rating Sun City Sunset Years

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 4

  • Michael T.
  • Mesquite, NV
  • June 18, 2019

I would think that being as large as Pulte is, that they would be more accommodative to disabled veterans in the buying process.

Del Webb responded:
Thank you for taking the time to leave feedback. We'd like to learn more about what you experienced during the buying process to know how we could have done better. Please email us at socialcare@pultegroup.com. --Sarah delwebb ... More

star-rating home buyer 2

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Mesquite, NV
  • January 09, 2020

when it comes to options that you want or is needed you must ask ask ask. they don't tell you everything that is available.

star-rating Del Webb - Very poor craftsmanship of base board moldings and doors, nail

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 4

  • Anonymous
  • Mesquite, NV
  • January 07, 2020

Very poor craftsmanship of base board moldings and doors, nail holes not filled or sanded, caulking not smoothed or remove just painted over, very disappointed in finished detail work. Brand new house and I have to go over everything and repair it myself. ... More

star-rating Del Webb - Cabinet quality lacking.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 2

  • Robert J.
  • Mesquite, NV
  • December 11, 2019

Cabinet quality lacking. Flooring options too expensive. Go builder base flooring and use outside contractor. Cleaning and prep for closing are dismal. Unfortunately squeaking wheel doesn’t always get service

star-rating You are buying a track house - expect track house quality

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Julie S.
  • Mesquite, NV
  • September 18, 2019

Do not be fooled by Del Webb's sales tactics - their "Build Quality Experience" is just a sales gimmick - Del Webb is a track house builder and the fit and finish of their homes reflects this - we spent over $40K for upgrades to our Kitchen, Master Bathroom and Flooring and the fit and finish is terrible - there is no quality control during the build process so nothing gets addressed until after you close on the house and then you are at the mercy of Del Webb's "Warranty Center" which is the most non-responsive outfit I have every dealt with - the tradesmen they send to fix the numerous things that WILL BE WRONG with your house are never on time and act like they are doing you a favor fixing the things they were probably responsible for messing up in the first place - if you want to buy into the "Del Webb Life Style" but also want a custom look to your home I would strongly recommend you forgo purchasing upgrades from Del Webb and have them installed after you take possession of your home by qualified tradesmen - Del Webb is good at cranking out track houses but custom work slows them down so they do not take the time necessary to do a quality job with anything beyond their standard finishes - we were hoping to purchase a turnkey new home but instead we have spent weeks trying to get all of the problems addressed by Del Webb's warranty department before we move into our new home - the inconvenience has been staggering and no one at Del Webb cares because they only care about quantity not quality - it shows in their attitude and it shows in their final product ... More

Del Webb responded:
We are so disappointed to hear that you had this experience and aren't happy with your home. If we can assist in any way, please email socialcare@pultegroup.com and our team will be in touch. ^Abby delwebb ... More