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What Homeowners Have to Say About Del Webb in Athens

Read the 43 homeowner reviews of Del Webb's new homes in the Athens area. Athens homeowners rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.2 out of 5 stars
in the Athens area

43 Reviews - 1 Community

5 ★(17)

4 ★(15)

3 ★(10)

2 ★(1)

1 ★(0)

Quality 3.9

Trustworthiness 4.2

Value 4

Responsiveness 3.9

Easy on site process

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Carol W.
  • Greensboro, GA
  • September 07, 2021

The employees have been friendly and helpful.

Del Webb - We had a wonderful experience with Pulte/Del Webb-Lake Oconee;

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • James H.
  • Greensboro, GA
  • July 30, 2021

We had a wonderful experience with Pulte/Del Webb-Lake Oconee; from start to finish! From the moment i requested a tour; to meeting Jenna & working with her throughout the whole buying/building process; to meeting/working with Daniel, in the building process; to working with Pulte Financial; all these people have been so helpful, knowledgable, great communicators, friendly, courteous, kind & i just cant say enough about all of them! Pulte is VERY lucky to have these people on their team and representing the company- GREAT JOB!! ... More

Quality Builder

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • George W.
  • Greensboro, GA
  • May 19, 2021

We previously had a John Wieland home by Pulte Homes, and were very satisfied with that experience. We wanted to build our retirement home and decided to go again with Pulte Homes. We decided to build at their Del Webb at Lake Oconee location, in Greensboro, GA. I grew up on a lake as a child, and wanted to have the same experience, and the added benefits and lifestyle was a plus ... to stay active. Our entire experience with the salespeople, Field Manager and Warrany Manager has been fantastic, and would recommend it to anyone. ... More

Great purchase

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jim A.
  • Greensboro, GA
  • October 20, 2020

Everything has been wonderful, from beginning to end

Best New Home I've Owned

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Darlene J.
  • Greensboro, GA
  • August 13, 2020

This is my third new home. What a difference from the others! All the folks at Pulte were courteous, quick to respond to my questions and made this the easiest purchase ever. It was such a pleasure! The community is gorgeous and the amenities are great. And my home...just wow! All the extras make this home such a great value. Thank you! ... More

Rocky Branch

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • W. E.
  • Greensboro, GA
  • August 12, 2020

The construction process was very pleasant and builder was very competent.

Awesome

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Frank M.
  • Greensboro, GA
  • April 02, 2020

Design studio was very helpful

Del Webb - Great from start to finish!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Stephen B.
  • Greensboro, GA
  • October 30, 2019

Great from start to finish!!

Happy Homeowner

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Deborah F.
  • Greensboro, GA
  • July 31, 2019

I couldn't be happier! I have wanted to live in a Del Webb Community for several years and am so glad we found the Lake Oconee community to be perfect for us. The house is beautiful, the team here is professional and goes above and beyond to solve problems, answer questions and provide help. ... More

Happy new homeowners

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Bruce S.
  • Greensboro, GA
  • June 24, 2019

Jenna in the Sales Office went way beyond the call of duty in helping us throughout the buying and building process. Jesse the building supervisor was always pleasant to work with and responsive to our questions and desires.

The Sales & Construction Professionals were very Professional & handled all of my questions immediately.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Vicki C. S.
  • Greensboro, GA
  • August 04, 2021

My Lake Oconee building experience went very smooth and the home was completed within the original time line. The Sales & Builder Professionals were always great to work with !

Buying a home at DW Lake Oconee

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Martin K.
  • Greensboro, GA
  • January 08, 2020

Purchasing experience easy and pleasant. The closing Was uneventful and fast. The Pulte mortgage people amazing

Del Webb - They are friendly and responsive to my questions and concerns.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Mary T.
  • Greensboro, GA
  • July 06, 2021

They are friendly and responsive to my questions and concerns.

Del Webb - Everything as far as the buying process and all the way up to

Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

  • Chuck E.
  • Greensboro, GA
  • August 05, 2021

Everything as far as the buying process and all the way up to closing was great. Everyone was super nice. I think after we closed a couple issues came up. We have now lived here 5 weeks and we haven’t had an oven that works. I have been through the warranty department and everything but have not gotten anything resolved yet. Still no oven. I also think that when they pressure wash your sidewalk and driveway that they should do the curb and sidewalk in front of the house. My sidewalk and driveway are clean but the curb and sidewalk in front of the house looks like red clay. If I want it cleaned I’m going to have to do it myself. ... More

Communication,

Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

  • Beverly M.
  • Greensboro, GA
  • July 28, 2021

Communication,And willingness Of sales agent and construction superintendent to resolve issues In a timely manner. The building process was efficient and timely. However the closing was a nightmare

Del Webb - We bought into DW for the lifestyle and amenities A+

Quality 4

Trustworthiness 4

Value 2

Responsiveness 4

  • Albert P.
  • Greensboro, GA
  • April 15, 2021

We bought into DW for the lifestyle and amenities A+

Del Webb - Workmanship is very poor no supervision of construction

Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

  • Anonymous
  • Greensboro, GA
  • January 26, 2021

Workmanship is very poor no supervision of construction

Del Webb - Builder was responsive and good with communications and resolving

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Richard H.
  • Greensboro, GA
  • July 28, 2021

Builder was responsive and good with communications and resolving issues.

Very responsive to issues, even after closing. He also acknowledged the issues he was having with the painting crew, but still got people out to our property to correct deficient conditions.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Raymond R.
  • Greensboro, GA
  • August 05, 2021

Enjoyed working with the Pulte PM/superintendent.

Good experience downsizing and building

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Robert H.
  • Greensboro, GA
  • October 30, 2019

Get advanced information to prepare for your visit to the Design Center.

Homeowner review

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

  • Gary W.
  • Greensboro, GA
  • August 14, 2019

We are pleased with the house except the trim work is not good at all. The finish is rough & lumpy. There was no attention to detail on the baseboards, door frames, and where the shower tiles meet the walls. The cover that Phoenix mounted in the laundry room looks pathetic. It will not stay closed & it looks like it’s falling off the wall. There are gouges all around the door. We found Robert to be trustworthy & very helpful. Jenna & Nikki were fantastic. We would not have considered putting money down for our home if it wasn’t for this team of helpful people. ... More

Two main complaints

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • James M.
  • Greensboro, GA
  • April 03, 2019

All doors were not installed to close properly. Cut 2 holes in outside wall for stove vent.

Overall a good experience

Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

  • Ronald K.
  • Greensboro, GA
  • August 22, 2019

Choose your options wisely. Keep contact during construction.

Pulte Mortgage

Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

  • Jeffrey B.
  • Greensboro, GA
  • June 04, 2020

My experience through the entire loan process was the worst I ever experienced.

Happy, but...

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Vincent M.
  • Greensboro, GA
  • May 31, 2020

The pace from structural decisions through the design phase is very fast and can be overwhelming. The lack of information on the electrical layout (e.g. lights, switches & outlets) creates issues at the rough-in inspection that could be avoided with more details at the structural phase. ... More