What Homeowners Have to Say About Del Webb in Riverside-San Bernardino

Read the 68 homeowner reviews of Del Webb's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.1 out of 5 stars
in the Riverside-San Bernardino area

star-rating

68 Reviews - 3 Communities

5 ★(34)

4 ★(17)

3 ★(10)

2 ★(2)

1 ★(5)

Quality 4.1

Trustworthiness 4.2

Value 4.1

Responsiveness 4.1

star-rating Del Webb - Sales Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Rancho Mirage, CA
  • February 11, 2020

David, the Realtor at sales office was great, knowledgeable professional. Wonderful experience. Kudos!

star-rating Very professional, excellent communication, great finished product

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Larry M.
  • Rancho Mirage, CA
  • January 21, 2020

Would highly recommend

star-rating Quality, Value and Trust are qualities I looked for and found in My Del Webb Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Elaine L.
  • Rancho Mirage, CA
  • January 15, 2020

My son and I looked for two years at older and newer homes. We decided on a new home with a listing of the values and home plan to fit our style of living. We are loving the plan we chose because of the quality, workmanship, and price. The design center experience was fun and choices were many. We were fortunate our former home sold quickly because we were able to stay in a friend's condo in Palm Desert and visit our home and see it being built. We have moved in and things that needed attention were quickly taken care of by a professional staff of people. ... More

star-rating new Delwebb purchaser

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Martin K.
  • Rancho Mirage, CA
  • January 09, 2020

house was presented in a quality condition at closure. Everything working no issues to speak of. Constructioncrew members and sales staff were the tops.

star-rating Del Webb - Very good experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gregory W.
  • Rancho Mirage, CA
  • January 07, 2020

Very good experience...up front on most aspects of the purchase. One criticism would be that when we received the keys (including mailbox key) no one mentioned that mail delivery would not be at the mailbox, but instead would require trips to the post office to receive mail/USPS deliveries. This created confusion. ... More

star-rating well built home and designed home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael K.
  • Temescal Valley, CA
  • December 19, 2019

Throughout the building process, we were informed of all the extras the Del Webb/Pulte puts into a home. Any cosmetic problems we had were handled very quickly. We are happy we purchased this home.

star-rating Del Webb - You have some excellent people.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Harold W.
  • Rancho Mirage, CA
  • December 14, 2019

You have some excellent people.

star-rating Love my new home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ann T.
  • Rancho Mirage, CA
  • October 30, 2019

Process was easy, including setting up my mortgage with Pulte. Have had a couple issues since I moved in, but each were immediately addressed and taken care of.

star-rating New Desert Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Walter B.
  • Rancho Mirage, CA
  • October 30, 2019

Quality is the best, and follow up since purchase has been 5 star!!!

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jonelle C.
  • Rancho Mirage, CA
  • October 09, 2019

Chad and David are terrific. Easy to work with and so very helpful.

star-rating Positive Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Max K.
  • Rancho Mirage, CA
  • September 25, 2019

We are Canadian. Our purchase is a second home to enjoy our prospective retirement in California which we have visited now year to year for about 15 years. We have considered home purchase in the Palm Springs area for several years but did not find any location or home suitable until we attended the Del Webb development in Rancho Mirage. The show homes were impressive and the decision to make a purchase was instant. Many of the fine features in the home were of course upgrades which enlarged the base price of the home significantly but were deemed necessary to accommodate what appealed to us about the home we chose. Many of the upgrades were packages such that you either chose a particular upgrade in whole. ie the lighting fixtures with the wiring but not just the wiring, which was a little frustrating in managing some level of budget. However, in the result, speaking of the completed product, overall the product is excellent. There are small issues as might reasonably be expected on some installation currently kitchen cabinets and sadly the kitchen sink, which in particular, looked bright and shiny, but for whatever reason is apparently not of sterling quality. Hopefully that will be in the fullness of time during the warrantly be remedied correctly. Otherwise, the foreman and his immediate supervisor, and their crew that carried out the construction of the home, were a complete pleasure to work with, and were extraordinarily attentive to our schedule for visiting the construction site. Absolutely sterling in their performance. Their manner and conduct gave good represenation of Del Webb. And makes us confident that any deficiencies which seem overall few, will be fully and completely remedied. On final comment, our Sales person was also very helpful in the process and was attentive to our questions and as the process of purchase moved along was very good at resolving any ongoing issues associated with completing the purchase. ... More

star-rating Del Webb - No complaints.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Rancho Mirage, CA
  • August 07, 2019

No complaints. Excellent service.

star-rating Del Webb - Keeping in mind nothing is perfect, the entire experience was

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert B.
  • Rancho Mirage, CA
  • July 24, 2019

Keeping in mind nothing is perfect, the entire experience was great

star-rating Staff

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Rancho Mirage, CA
  • July 22, 2019

Agent and site superintendent were exceptional.

star-rating New home, new experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jon E.
  • Rancho Mirage, CA
  • July 19, 2019

Great experience everything that went wrong if anything they were right on top of. The customer care is exceptional

star-rating Our new home at Del Webb in Rancho Mirage

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Nripinder S.
  • Rancho Mirage, CA
  • July 02, 2019

Disappointed that to the best of our knowledge there are no sidewalks along the streets that are planned neither any streetlights other than the lights shining from the homes.

star-rating A solid & well built house.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Virginia W.
  • Temescal Valley, CA
  • June 27, 2019

I love my new home. I only have one issue that could possibly be considered. I think the garage is not really wide enough for 2 cars. The driveway should be wider also. I see many homeowners widening their driveways including me. I really love my view and the glass fencing. The staff is very open, friendly and approachable. I think Jacob, Stacey and Ramona are very helpful and patient with me as a new homeowner. This is very important to keep things going smoothly. I am very happy with my new home. ... More

star-rating Happy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Rancho Mirage, CA
  • June 11, 2019

Very happy with the continued follow up service after I moved in.

star-rating Excellent home at an excellent value

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard C.
  • Rancho Mirage, CA
  • May 27, 2019

For us, it was all about the lot. Find the lot with desired exposure, location, elevation & size...THEN fall in love with the home that comes on THAT lot!

star-rating Resort living at its best

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Russell W.
  • Temescal Valley, CA
  • May 22, 2019

We were looking to down size our home and please to find Del Webb in the area. We have always like the design and quality. The community here at Terramor has been well planned and the Terrance Club is amazing. We look forward to years of resort living. ... More

star-rating Happy in the desert

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James K.
  • Rancho Mirage, CA
  • May 15, 2019

The community is great and all the people we have met are very nice. The selection and design process was organized. Of course, be prepared for multiple decisions along the way on upgrades and design choices. The construction process was amazingly fast, but high quality. The small touches are great. Our project manager, Chad was great. Thanks. ... More

star-rating Del Webb - Rancho Mirage

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Grace B.
  • Rancho Mirage, CA
  • May 14, 2019

Staff is very professional, responding to all questions and needs

star-rating Love our home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James A.
  • Rancho Mirage, CA
  • May 14, 2019

We praise Pulte for the great construction, design and overall neighborhood feel of our Del Webb home.

star-rating A Solid, Functional Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charles M.
  • Rancho Mirage, CA
  • April 24, 2019

We have been in our Del Webb Rancho Mirage home for a month now. We are loving every minute of it. The folks at Del Webb and Pulte Homes have been very responsive to any questions and quick to remedy any details that needed attention. Friends who have visited have affirmed our belief about the home's layout and functionality. For us, it's perfect and we love it. ... More

star-rating I'm very happy with the overall design and quality of home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Wendy M.
  • Rancho Mirage, CA
  • January 24, 2020

I think certain products and options should come standard with the home and NOT an upgrade to everything in the home. Make sure to ask lots of questions of what is an upgrade and what comes standard...

star-rating Very pleased

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • G. E.
  • Rancho Mirage, CA
  • December 19, 2019

The construction process was on time. The sales and construction staff were very responsive. The house itself is of great quality

star-rating builder

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Norman M.
  • Rancho Mirage, CA
  • October 30, 2019

The workmanship is excellent

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Patrina W.
  • Temescal Valley, CA
  • August 07, 2019

Such a great experience. Great customer service

star-rating Happy Home Buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Brenda M.
  • Rancho Mirage, CA
  • April 23, 2019

I am pleased with the quality of my new home also my home buying experience went well.

star-rating Del Webb Rancho Mirage

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Rancho Mirage, CA
  • March 27, 2019

We liked that our new home was absolutely move in ready!

star-rating Great Models to chose from & great customer service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Douglas G.
  • Rancho Mirage, CA
  • September 04, 2019

It was actually hard to chose which model we wanted to build on our lot. great designs and features and very good customer service & communication from our construction supervisor, Jason, and our salesman, Steve, during the whole building and turnover process. Beautiful community and can't wait to use the club house as soon as it's completed. ... More

star-rating Build Quality & Value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Steven T.
  • Rancho Mirage, CA
  • June 04, 2019

Build quality is good. As with anything purchased that is a product of an assembly line manufacturing process, there will be issues. The Pulte group seems to be on top of any issues by prompt & so far, conscientious attention to issues brought to their attention. Feedback from issues reported is used to head off future construction issues. IF you don't report the issue it will not be rectified & Pulte will not be able to improve the product, YOUR home! ... More

star-rating A very satisfactory new home-buying experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Rancho Mirage, CA
  • May 02, 2019

Del Webb homes are a good value for the money from a builder who has vast experience and resources in building new home communities. The quality of their direct employees is very high and they are responsive to homeowner concerns as they arise. Evidently there is a bit more flexibility in considering homeowner requested modifications during the building process than you are led to believe at the beginning. ... More

star-rating Del Webb - Overall it has been a great experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Mike G.
  • Rancho Mirage, CA
  • January 07, 2020

Overall it has been a great experience.A couple glitches here and there but we are very happy

star-rating Over all - a good experience while house being built - Response time on after we moved in on issues. POOR

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Mark S.
  • Rancho Mirage, CA
  • December 04, 2019

Was an excellent experience while house was being built. Chad our supervisor was excellent. The workers seemed to take care of any and all things. I do have an issue with the landscape people. Once they put in a very sparse space and problems came up they ignored all my needs to fix the items that had problems. I had to pay someone outside to take care of the problems. Lastly - The response on fixing things after we owned the house is less then adequate. ... More

star-rating Good Value for Price

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • David B.
  • Rancho Mirage, CA
  • October 09, 2019

We got a lot for what we paid. It is value priced for retirement. Good enough to last and affordable enough to enjoy and not over stretch our budget. The options were fantastic, although pricey. If you are on a tight budget, the basic package is just fine! ... More

star-rating Looking forward to the Del Webb life

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Rancho Mirage, CA
  • September 14, 2019

A very nice house in a nice community. Looking forward to the Del Webb lifestyle.

star-rating Reincarnation

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Rancho Mirage, CA
  • September 11, 2019

I recently moved into my second home in the Rancho Mirage community. Why - you ask? Because the lot I originally wanted had not been released. When the lot was available, eight months after my first purchase, I decided to take a chance and put my original home up for sale. The home sold immediately. I am now enjoying a view of the mountains in my (second) new home in the same community. LOVE IT! Love it! ... More

star-rating Love the communication and involvement...our home is great!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marlene H.
  • Rancho Mirage, CA
  • April 16, 2019

We were so excited every time we heard from Del Webb. It gave us a sense of involvement in many aspects so we could feel part of this process. Living far away, we could not just drop by to see progress. It was great to have our update and walk-thru appointments. And our Project Manager even sent us photos along the way. There were only minor things that needed attention, and they were taken care of right away. Thank you, Del Webb for a job well done. ... More

star-rating Del Webb - Support staff is fantastic.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • James C.
  • Rancho Mirage, CA
  • May 30, 2019

Support staff is fantastic.

star-rating Overall good experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Rancho Mirage, CA
  • February 18, 2020

This is our second Del Webb home. We are very pleased and love the community

star-rating Del Webb good value overall

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Michael S.
  • Rancho Mirage, CA
  • February 11, 2020

Quality house with usual response to issues.

star-rating Very satisfied for the most part

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Rancho Mirage, CA
  • January 07, 2020

Communications with the solar vendor is lacking. Closed escrow 2 months ago and have received no feedback as to what the delay is. The "upgraded" kitchen cabinets are a disappointment. Love all the open space and walking paths. Club house looks like it is going to be outstanding. ... More

star-rating Del Webb - start your process early

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Leslie K.
  • Rancho Mirage, CA
  • October 16, 2019

start your process early

star-rating Experience thus far...

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Robin D.
  • Temescal Valley, CA
  • September 15, 2019

Escrow only closed about six weeks ago so my experience is new and minimal, but positive.

star-rating Del Webb - Do not accept last minute walk thru.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Mike M.
  • Rancho Mirage, CA
  • August 01, 2019

Do not accept last minute walk thru. Check solar system carefully ours was incorrectly installed.

star-rating Del Webb - The quality of the stucco finish on my house is really poor.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Gary T.
  • Temescal Valley, CA
  • June 05, 2019

The quality of the stucco finish on my house is really poor. Everything else is acceptable.

star-rating Del Webb - Having to drive 2 hours to the design center was a problem, especially

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Patricia F.
  • Rancho Mirage, CA
  • May 22, 2019

Having to drive 2 hours to the design center was a problem, especially for an over 55 community.

star-rating Overall a really good experience

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Christine H.
  • Rancho Mirage, CA
  • November 06, 2019

The home I purchased is really well built in almost every way. However, when they come across a problem that affects many if not most homeowners they tell us what we need to do to fix the problem. In particular they installed a cheap garage door that does not allow for adjustments. Yes I have spoken to multiple Experts and and I am using their words. A new home should have a secure closing garage door. We live in a windy and Sandy area and I have owned 2 other homes in the area and have never had this problem. I expect a number of us will be contacting higher Pulte management to discuss solutions to what is clearly a major problem for many homeowners and the lack of a real solution we have received. Pulte has been very good about fixing the small problems encountered, and the sales staff has been wonderful. ... More

star-rating The Potential for Greatness

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Robert S.
  • Rancho Mirage, CA
  • December 04, 2019

We love our new home! We love the community! The overall home buying experience was very good. There are opportunities for greatness, however. Tracy, our sales rep, was amazing. Professional and knowledgeable every step of the way. She helped made the process smooth and delightful and instilled confidence in us. The options selection was the area of biggest concern for us. You have to be an informed buyer. Most of the build quality issues could make this an amazing experience. Some are related to skill and oversight and others are related to materials. The post closing experience has also been very good. Overall, our rating is very good. ... More