What Homeowners Have to Say About Del Webb in Phoenix-Mesa

Read the 93 homeowner reviews of Del Webb's new homes in the Phoenix Mesa area. Phoenix Mesa homeowners rated Del Webb an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Phoenix-Mesa area

star-rating

93 Reviews - 2 Communities

5 ★(52)

4 ★(23)

3 ★(8)

2 ★(8)

1 ★(2)

Quality 4.1

Trustworthiness 4.3

Value 4.4

Responsiveness 4.3

star-rating Very Satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sally W.
  • Buckeye, AZ
  • January 21, 2020

Everything went very smoothly and all the Pulte people were very helpful and kind. We love our new home.

star-rating Del Webb - I'm putting my Trust in Pulte's Hands !

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gloria B.
  • Buckeye, AZ
  • January 10, 2020

I'm putting my Trust in Pulte's Hands ! Our Agent, Mr. Plonski, has been Great, Every step of the way. Michael, the Builder, Did a Superb job Building the home I bought. As for any other issues, I've had with Pulte Mortgage... I'm sure these Agents were following the Pulte LLC Rules ! I'd never buy, again and use the same LLC to handle every aspect of my transaction. MS Lips , selecting materials).. does her job... to the best of her ability !!! Ms Title Agent , at Closing, doesn't have to extend herself , No need to waste time on 'Niceties or False Flattery.. Or explanations , for that matter ! ... More

star-rating Love my house.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charles S.
  • Buckeye, AZ
  • December 18, 2019

They definitely have this house building down to a science. Wonderful experience. I love Festival. It's so nice here.

star-rating Outstanding home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jerome B.
  • Buckeye, AZ
  • December 11, 2019

The entire process of designing and building my new home was fantastic.

star-rating Del Webb Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James O.
  • Florence, AZ
  • December 05, 2019

From the beginning of the sales process through building, to after the closing it's been the attention to detail. The entire process has been seamless and very customer friendly. Even if there was an issue, and there weren't many, they were addressed immediately! Thank you to the Del Webb team for making this a great experience. ... More

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard K.
  • Florence, AZ
  • December 04, 2019

Very responsive when needed.

star-rating Happy homeowner!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Diane Y.
  • Buckeye, AZ
  • December 04, 2019

It was a smooth process for me as this was my first home to watch grow from dirt to a house and now a home!

star-rating Beautiful home in a wonderful community

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Fredrick R.
  • Buckeye, AZ
  • November 14, 2019

The value for what you pay is fantastic.

star-rating outstanding

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Buckeye, AZ
  • November 06, 2019

smooth painless experience

star-rating Excellent House

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Frank F.
  • Florence, AZ
  • October 09, 2019

Quality workmanship and value!

star-rating Del Webb - Our field manager sent progress photos each week

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kenneth M.
  • Buckeye, AZ
  • October 02, 2019

Our field manager sent progress photos each week

star-rating Wonderful

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William S.
  • Buckeye, AZ
  • October 02, 2019

Everything as they said it would be. They send picture during the construction since we were in other state. Haven't met any unhappy neighbors with anything. If your unhappy with something in your home there right there to do there best to please you. More than HAPPY! ... More

star-rating Excellent Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John M.
  • Buckeye, AZ
  • September 25, 2019

We love our new home here in Sun City Festival. Peaceful and tranquil away from the city.

star-rating Del Webb - Everything was done and exceeded expectations.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Randall R.
  • Buckeye, AZ
  • September 23, 2019

Everything was done and exceeded expectations. Work was done on a timely manner and the manager was very responsive to any questions that we had.

star-rating Fantastic experience with Del Webb

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Craig S.
  • Florence, AZ
  • September 21, 2019

The purchase of our new home was hassle free, quick and easy. House is everything we wanted.

star-rating Joyful Living Everyday!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael F.
  • Buckeye, AZ
  • September 18, 2019

If you fall in love with it the first time you see the right model home for you......BUY IT!

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mee F.
  • Florence, AZ
  • September 18, 2019

We have bought many houses but never a new one before. We expected a stressful experience but it was the opposite. Amazingly few and very minor issues on closing. Very prompt attention to issues. Quality and service beyond expectation.

star-rating Great Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • LeeAnn P.
  • Florence, AZ
  • September 11, 2019

From the tour of the models through the sales presentation and contract it was great. Extremely helpful and knowledgeable staff. After we signed our contract our Project Manager kept us apprised of all phases of the build. After we closed he took care of all of our issues ASAP. Good job Del Webb team! ... More

star-rating Wonderful home, horrible title company

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kent K.
  • Buckeye, AZ
  • September 04, 2019

Be very careful with the title company. The instructions were misunderstood and now we have to hire a real estate attorney at our own expense to make the corrections. The house is well built and we would always buy a Del Webb property. Their people are the best. ... More

star-rating Dream Home - whatever your price range.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John J.
  • Buckeye, AZ
  • August 21, 2019

Wonderful people to work with from sales to field manager to the guy who tiles your bathroom. Beautiful, quality home. Affordable and gorgeous. Never dreamed we would be living in this beautiful Arizona community.

star-rating Steve review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stephen J.
  • Buckeye, AZ
  • August 21, 2019

The sales team and field manager were very responsive to any issues and concerns

star-rating Very Pleased

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Beverly N.
  • Florence, AZ
  • August 08, 2019

We love the home. It has all the features we need. All staff were friendly and responsive to our questions. We have no regrets.

star-rating The home is great!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brian A.
  • Buckeye, AZ
  • August 08, 2019

The entire experience has been totally exceptional!! We could not be any happier!!

star-rating Our new Del Webb home is our dream house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edward C.
  • Buckeye, AZ
  • July 31, 2019

From the no pressure to purchase sales staff, to the decision of building a new home and then working with the design center and field supervisor, it was a great experience with little stress that the house would be built with high quality and attention to detail. ... More

star-rating Built our Retirement Home in Sun City Festival.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gail H.
  • Buckeye, AZ
  • July 31, 2019

Buying a new home was our dream to choose our interiors. We achieved this with our salesperson, Pulte Interior Designers and an OUTSTANDING FIELD MANAGER. The process is very interactive and I felt that it was a true team effort.

star-rating Best Home Buying Experience Ever!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ronald S.
  • Buckeye, AZ
  • June 11, 2019

It all began with the model homes. They were available for us to view on our own without sales pressure. The floor plans are awesome. We narrowed it down to three before our final decision. Then the process began at the sales office. It was like having a personal assistant. The saleswoman was friendly, knowledgeable and helpful. After choosing the lot, the next six months were impressive. There were attentive people in every aspect of sales, design, mortgage processing and construction. They were available and in constant contact. Pulte mortgage made it easy to upload documents. They guided us through each step of the way. They communicated by phone, email and website. The construction phase was amazing. Every stage was well planned. The house was completed on schedule. Our field rep has been taking care of minor follow up issues in a timely manner. So from start to finish, would we recommend a Del Webb Pulte Home? Absolutely!! ... More

star-rating Kudos to Steve

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • The S.
  • Buckeye, AZ
  • June 11, 2019

Steve made our building experience an enjoyable one and stress free. Building a home long distance is hard. He did not missed a beat!

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michelle C.
  • Buckeye, AZ
  • June 07, 2019

I designed a new house here for my boyfriend and was so impressed that I sold my house in CA and bought one out here. I love Del Webb!

star-rating Love our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert S.
  • Buckeye, AZ
  • May 30, 2019

Home met our expectations. We live on the golf course. Great view. Love our community.

star-rating A new home builder that does it right.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alan B.
  • Buckeye, AZ
  • May 23, 2019

This is a company that does it right. From the site sales person who is very knowledgeable and patient to the superintendent that oversaw the building of our home we couldn't have been treated better. The house was completed to perfection. We love the house and would definitely recommend Del Webb. ... More

star-rating Happy Del Webb Resident

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Barbara T.
  • Florence, AZ
  • May 16, 2019

So pleased with my new home - from the sales experience, construction communication, closing and follow up on details.

star-rating New home purchase

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John H.
  • Florence, AZ
  • May 16, 2019

Everyone was responsive and helpful.

star-rating Exceptional build process updates.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Steven M.
  • Buckeye, AZ
  • May 07, 2019

Awesome painless process from picking out the structural upgrades to design center upgrades to easy closing. Weekly updates with photos from your sales agent and communication with your build superintendent. I would pick another Del Web community again without any hesitation. ... More

star-rating Pleasant, Low Stress Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Horn H.
  • Buckeye, AZ
  • May 01, 2019

The purchase of our new retirement home with Del Webb / Pulte in Sun City Festival has been a relatively low stress experience. This was consistent through all stages (sales, design center, title, mortgage, construction, final inspection, closing, and post move in). Usually the most stressful phase "construction" was also low stress due to our Field Manager "Michael" and his leadership. They explained the process and established a communication plan at the start. This formed an issues resolution team and process for responding to all issues in a timely fashion. This communication process helped ensure the quality of the build and reduced the stress that comes with the largest purchase typically made. ... More

star-rating Del Webb - A great home buying/building experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Florence, AZ
  • April 09, 2019

We’ve built 5 homes in our lives. This was by far the best and quickest experience. They certainly have the whole process down pat. We are very happy with our home.

star-rating Pleased

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John G.
  • Buckeye, AZ
  • March 26, 2019

Our 2nd house built by Del Webb, we are pleased once again. Love the layout of the house, we downsized for our retirement years and the Hideaway fit our new lifestyle.

star-rating Excellence in Building & Features Plus Amenities

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Richard M.
  • Florence, AZ
  • January 11, 2020

The model homes show you what you will be purchasing and the result is high quality, great value for price from a trustworthy builder; sometimes the responses to specific items on the punch list requires repeated prodding, but so far the end result is resolution and satisfaction (could be less stress if certain individuals had better communication and organizational skills). Still worth purchasing. ... More

star-rating wonderful experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jerry W.
  • Buckeye, AZ
  • December 28, 2019

Shelley is a great sales person and Nick did great follow up for the things that needed to be fixed after purchase!

star-rating I am in my happy place in life right now....

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Rita G.
  • Buckeye, AZ
  • December 12, 2019

I love it and enjoy meeting new people and love my home. Want to share it with Family and Friends...

star-rating Del Webb - The job supervisor was excellent.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Buckeye, AZ
  • November 07, 2019

The job supervisor was excellent. Always answered and fixed any concerns we had.

star-rating Del Webb - We have a great home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Michael S.
  • Buckeye, AZ
  • October 02, 2019

We have a great home.

star-rating Festival Review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Helen B.
  • Buckeye, AZ
  • August 21, 2019

Sales people very helpful

star-rating Good experience all round!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Barry G.
  • Florence, AZ
  • August 07, 2019

We were surprised at how easy and efficiently the home was planned and built. The process was definitely made easier and more stress free by our building supervisor . He kept us up to date and dealt with any issues that came up. Overall we were very happy with the process and felt we got very good value for our money. ... More

star-rating Great House

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gary T.
  • Buckeye, AZ
  • May 14, 2019

Purchased "ready move in" house. Great experience from contract to move-in.

star-rating Love our Del Webb home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cheri D.
  • Buckeye, AZ
  • March 19, 2019

Nothing is perfect in life. This home is close. Our golf course lot is gorgeous. Helping us place our home on the lot was a crucial part of our build. The fact that we have had past experience with home construction helped us be more understanding when problems came up. ... More

star-rating Del Webb - Workmanship suffers due to limited time subcontractors have to

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Florence, AZ
  • October 24, 2019

Workmanship suffers due to limited time subcontractors have to complete the job.

star-rating New Home in Del Webb Anthem

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Scott K.
  • Florence, AZ
  • October 05, 2019

We live out of state and were unable to have on-site viewing as our home was being built. Our Field Supervisor was great about sending us pictures, and calling to talk with us about the progress of the construction. When we came for the final walk-through and signing, we were so happy to see we had a lovely, well-built home. We still are not moved in yet, but have had an opportunity to spend some time in our new home. Everything works as it should, and the few issues that we had were addressed right away and resolved satisfactorily. We have met neighbors, used the pool, gym, etc., and are eager to move into our new community (hopefully within the next few months). We are confident that we will love it! ... More

star-rating VeryPleased!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Loren S.
  • Buckeye, AZ
  • July 24, 2019

Pulte made the process easy and smooth. We were kept up to date weekly on the progress. Shelly and Kohl are Rock Stars! What a pleasure to work with! If there was a negative, some more interior paint colors would have been nice. All in all we are very pleased and satisfied! ... More

star-rating Del Webb

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Gregory J.
  • Florence, AZ
  • June 18, 2019

Buying process is well explained.

star-rating building material

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • John W.
  • Buckeye, AZ
  • June 06, 2019

dry wall to thin. suggest to double thickness of drywall and rather charge a little more for what would be a big improvement.