Century Communities

star-rating (585 reviews in all areas)

What Homeowners Have to Say About Century Communities in Austin

Read the 35 homeowner reviews of Century Communities's new homes in the Austin area. Austin homeowners rated Century Communities an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.8 out of 5 stars
in the Austin area

star-rating

35 Reviews - 12 Communities

5 ★(17)

4 ★(6)

3 ★(3)

2 ★(4)

1 ★(5)

Quality 3.8

Trustworthiness 3.8

Value 4

Responsiveness 3.7

star-rating Smooth Process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brian R.
  • Leander, TX
  • August 25, 2020

Both the project manager and the sales associate were incredibly helpful and responsive throughout the process.

Century Communities responded:
Wonderful to hear Brian. Thank you for taking the time to share with us. We will let the team know how helpful they were through-out your home buying experience.

star-rating Great home for a great price

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Leander, TX
  • August 05, 2020

Only issues were cosmetic, great communication throughout from sales and construction. Least issues of all the times I’ve had homes built.

star-rating All good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alvin W.
  • Pflugerville, TX
  • June 17, 2020

Very satisfied with our new home.

Century Communities responded:
Alvin-thank you for your feed back.

star-rating Excellent service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tracy K.
  • Leander, TX
  • June 09, 2020

our experience with sales and the builder has been one of the best experiences of my life. Through the entire process I have had no complaints.

Century Communities responded:
Tracy- We will let the sales team know. Thank you for sharing.

star-rating Issues resolved

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Amy G.
  • Leander, TX
  • May 11, 2020

We had quite a few issues with holes in carpet pad, paint texture applied to trim, poorly painted and incorrect doors. Rocky was AMAZING! Truly responsive. He skillfully navigated the vendors’ finger pointing on these issues and got results. I am deeply upset to hear that Century has let go the two employees most key in our customer satisfaction. (Rocky & Brian). ... More

Century Communities responded:
Amy- Thank you for your sharing your experience with us. Also, thank you for sharing with us how Rocky and Brian were such a big part of that experience. We look forward to things getting back to normal and having them back doing what they love best. Building homes and creating great memories for our families. ... More

star-rating Century Communities - Great Process!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jacob H.
  • Leander, TX
  • April 21, 2020

Great Process! Quality home!

Century Communities responded:
Wonderful!

star-rating Enjoyable Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Graham S.
  • Leander, TX
  • April 02, 2020

For our first home we went with Century Communities and am glad we did everyday we wake up in our new home. From sales to contractors the group of people that helped sell our house were an absolute pleasure to work with and extremely professional.

Century Communities responded:
Graham- It's exciting to hear that our teams were step by step with you through the whole experience. Enjoy your Dream Home.

star-rating Pleasant buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Leander, TX
  • February 25, 2020

Century has great incentives and they were very helpful during the buying experience. The sales person went above and beyond to take me thru the selection process and keeping me with updates. The entire team was very helpful. I would recommend Century Homes. ... More

Century Communities responded:
What a wonderful experience you had. We will share with the team. Thank you for sharing.

star-rating Love the house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Matthew R.
  • Leander, TX
  • January 28, 2020

Any issues we had were solved immediately and they really helped out whenever an issue arose during the home buying stage.

Century Communities responded:
Matthew! Appreciate your feedback! Thrilled you love your home!

star-rating Love my home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Suzanne G.
  • Leander, TX
  • September 17, 2019

I couldn’t be happier with my new Century home. I love the neighborhood and location. The builders came through on every promise they made me and always got back to me quickly.

Century Communities responded:
Suzanne,

That's wonderful to hear. Thank you for sharing.

star-rating Century Communities - Blake was very professional and answered all our questions in

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick L.
  • Leander, TX
  • August 10, 2019

Blake was very professional and answered all our questions in a timely manner. Ben was also very helpful during the walk through and was available when needed.

Century Communities responded:
In this day and age, it's rare for people to call out people by name (in a positive light). Thank you for projecting the positivity our way. We're grateful for it. ... More

star-rating Great Buying Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bill D.
  • Leander, TX
  • August 08, 2019

Closed on an investment property a few months ago. The process we easy. The team was very friendly and easy to work with. No issues with quality.

star-rating Wonderful experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Makenzie M.
  • Leander, TX
  • July 30, 2019

I had a great experience with century. Jeremiah and Kenya were amazing. My only complaint is the time it’s taken for the pool to be completed. We were told June/July and it’s still not open.

Century Communities responded:
We will share your wonderful comments to Jeremiah/Kenya.
As for the pool. lots of times Century is at the mercury of the City.

star-rating Buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Georgetown, TX
  • July 17, 2019

I had a great experience working with Cameron, he is great, always available when you have any inquiries, he help follow up when we have any questions related to walk-thru. Great sevices!

Century Communities responded:
Appreciate you taking the time to highlight Cameron and his efforts!

star-rating Century Communities - Things are generally OK.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Han J.
  • Austin, TX
  • January 14, 2020

Things are generally OK.

Century Communities responded:
Han- if you need anything feel free to reach out to us.

star-rating Great buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Heidi G.
  • Leander, TX
  • August 21, 2019

My sales associate, Randy, and project manager, Brian, were both amazing!!! Responsive, professional and great communicators. I was very pleased throughout the whole purchasing process. My only complaint has been trying to get ahold of the "community manager", Chance, since closing. I had some HOA questions. He has yet to respond to any of my inquires. ... More

Century Communities responded:
Heidi, we will be sure to share your uplifting comments to Randy and Brian. We are all about positivity. As for the community manager, we will jump on this Monday and ensure someone reaches out to you. If you don't hear back, contact Laura Adame (Laura.adame@centurycommunities.com) and she'll help push things along. Thanks again, Heidi! ... More

star-rating Happy New Homeowner

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Lindsay T.
  • Leander, TX
  • January 30, 2020

I had a good experience in my new home building process. Some minor hiccups, not touch up paint when I moved in.

Century Communities responded:
Lindsay -

Good to hear about your experience. As for the paint touch up kit, go to www.centurycommunities.com at the top of the page there is a tab for homeowners. click it and fill out a request and ask for your paint touch up kit.
... More

star-rating My review

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 5

  • Joy M.
  • Leander, TX
  • April 08, 2020

Rated 3 for trustworthiness because dog park and fully stocked pond for fishing was clearly stated but has never been provided

star-rating SERVICE!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Christopher H.
  • Pflugerville, TX
  • September 18, 2019

When looking for a NEW home it is always a challenge to understand if the fireworks will still be there once you moved in and live in a house for awhile. Do you move in and find all kinds of problems that you did not notice during the purchase process? Do you find that things are falling apart for no reason or the home was built poorly? And finally, if you need help to fix these questions, will it be there? We have been through good, terrible and now with Trust Amazing. Our service from the builder has been so good. Always responsive, very nice and knowledgeable. We can't thank him enough for all his help! GO Trust and you won't regret it. ... More

Century Communities responded:
Thank you for your feed back. We will forward to the team as I'm certain they will love to hear this.

star-rating Good

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Deepshikha S.
  • Pflugerville, TX
  • June 17, 2020

Walls seem too thin between 2 rooms. Other construction material is good quality. AC vents could have been better positioned in the hallway. Definitely need to provide better microwaves. Wash basins are good but a little smaller in size. Overall quality is good. ... More

Century Communities responded:
Deepshikha- we truly appreciate you taking the time to give us feedback. We take into consideration all opinions for future homes being built.

star-rating Good Value, Lacking Attention to Detail

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Eric G.
  • Leander, TX
  • December 10, 2019

Blake was easy to work with. We got a great lot with mature trees, just wish we had known about the smell beforehand. The house has a great layout and fits our needs perfectly. The lack of choices was frustrating, especially with the tile. We are having to change it after closing ourselves and of course now the wood look tile is going into the newer houses with cabinets that have less detail/are more modern. The quality of materials is there, but the attention to detail by the subs is lacking. All white paint was applied too thick and doors are damaged just from being shut along with items sticking to shelving, just to name the biggest example besides our driveway that will be resurfaced. Overall we are happy, just should have been pickier during our walk through I guess. (Though.. if I see the clean simple trim from the model start going into the new houses like we wanted I may just have a heart attack since I knew at signing we would not get it, but holy cow the trim in this house is ornate.) The end. ... More

star-rating Century Communities - In home is at the enclave in Pearson ranch not crystal falls.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Leander, TX
  • December 03, 2019

In home is at the enclave in Pearson ranch not crystal falls. Like my builder. Earlier ratings of my previous buy at 9004 gage fell short if expectations after the review.

Century Communities responded:
Arathi, thank you for letting us know.

star-rating House is great, but warranty not so much

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 1

  • Anonymous
  • Pflugerville, TX
  • July 04, 2019

Overall, the house is good quality and we are happy with our purchase, but handling warranty issues is not Century's forte. They do not respond quickly and still have not fixed our issues.

Century Communities responded:
Appreciate the feedback, and we would like more information to be able to better serve you. Unfortunately, the review is marked anonymous. Please email Laura Adame, our national customer relations liaison @ Laura.adame@centurycommunities.com so that she can pass onto the division your concerns. Thanks for reaching out. ... More

star-rating More quality needed

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Sholana D.
  • Leander, TX
  • August 27, 2019

I wish you all would take more time to increase the quality of the home and the process.

Century Communities responded:
Sholana Day,

Thank you for letting us know. We strive everyday to build a quality home and in a timely manner but it's good to hear feed back like yours.
... More

star-rating First

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 2

  • Leonardo D.
  • Austin, TX
  • February 27, 2020

I’m surprised with bad quality about windows. Some services are bad too, like garden sprinklers.

Century Communities responded:
Hello Leonardo, If you have concerns with your windows and sprinklers please submit a warranty claim at www.centurycommunities.com