Centex Homes

star-rating (379 reviews in all areas)

What Homeowners Have to Say About Centex Homes in Raleigh-Durham-Chapel Hill

Read the 23 homeowner reviews of Centex Homes's new homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners rated Centex Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.2 out of 5 stars
in the Raleigh-Durham-Chapel Hill area

star-rating

23 Reviews - 4 Communities

5 ★(11)

4 ★(8)

3 ★(2)

2 ★(1)

1 ★(1)

Quality 4.1

Trustworthiness 4.3

Value 4.4

Responsiveness 4.3

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mahesh R.
  • Durham, NC
  • February 13, 2020

Great service and ontime delivery

star-rating COULDN’T BE HAPPIER

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rita C.
  • Fuquay Varina, NC
  • February 13, 2020

The pultie mortgage people are great got us in very quick and hassle free they know there stuff the supervisor Travis took his time and walked us though everything in the house made sure the house was very clean when we moved in and addressed any little issues we had quickly and is very professional great company couldn’t be happier ... More

star-rating Love my home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Betty H.
  • Durham, NC
  • January 27, 2020

Everyone was very helpful in buying our new home from sales to completion. Questions and requests were answered and completed in a timely manner. Any issues were taken care of to our satisfaction. Our home was completed and ready to move into right on schedule. We love our beautiful new home and the location. We feel like our home is very well built and we hope to enjoy it for many years. ... More

star-rating Great work

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Renuka K.
  • Durham, NC
  • January 21, 2020

Great work by Chris and his team

star-rating Great Experience from Beginning to End

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Fuquay Varina, NC
  • November 05, 2019

This was my husband and I's first home purchase and it could not have gone more smoothly. Our sales consultant was excellent to work with, not pushy, and helped advise us on which upgrades to get to stay in our budget. The building experience was smooth with no hiccups and our field manager communicated each step in the process with us. When we had our final walkthrough, you could tell our field manager actually cared about the issues we pointed out and ensured the house was flawless when we moved in. We closed on the front end of our estimated closing window and haven't had any issues since moving in. ... More

star-rating Amazing

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeffrey R.
  • Fuquay Varina, NC
  • August 03, 2019

I love my home and encourage those looking in Fuquay-Varina to check out Hidden Valley!

star-rating New Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Theodore P.
  • Fuquay Varina, NC
  • June 25, 2019

Just wanted to say the buyer of our new home was a great experience. Everyone at Centex made is a pleasurably experience.

star-rating Centex Homes - Our entire experience has been excellent.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Saywack K.
  • Fuquay Varina, NC
  • June 25, 2019

Our entire experience has been excellent. Everyone has been very professional, knowledgeable, and helful. All in all, it was a good experience.

star-rating Overall great home buying experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel B.
  • Fuquay Varina, NC
  • December 21, 2019

Overall my wife and I have had a great experience buying our new home. It was designed by a previous home buyer who received military orders before they could close, so we were very lucky to find it. The overall design and layout are perfect! The closing experience was very easy, and our field manager has been awesome! Only gave four stars on workmanship because we recently sprung a leak in our master bathroom shower... However, the warranty service is very quick to respond and we have a plumber scheduled to do the repairs within a few days. ... More

star-rating Good quality home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Michael G.
  • Fuquay Varina, NC
  • November 19, 2019

I was satisfied by the service provided including taking the time to walk through all quality checks and willingness to fix problems quickly.

star-rating New Home Purchase

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Durham, NC
  • January 08, 2020

Overall very happy with Centex. The SmartHomes Salesman not so much. He is not honest, doesn't explain his product throughly and tried to price gouge us three times. The technicians should be selling this product as they are excellent. We will not recommend Smart Homes to anyone and will tell people not to use their products. Overall very happy with Centex and our new home. ... More

star-rating Good Experience Overall

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel K.
  • Durham, NC
  • February 11, 2020

Great location in the RTP Area (North Carolina). Closing was delayed by 2 months, Building process was rushed. Fortunately the Field Manager Duane has been very helpful in addressing the issues.

star-rating Centex homes - positive experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Durham, NC
  • January 14, 2020

Centex is a good builder. We had a very good experience. The field manager was very good with his responses.

star-rating experience summary

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Durham, NC
  • February 19, 2020

Home buying process was smooth and timely. I would recommend centex homes to everyone looking to buy a new home.

star-rating Sales staff superb, construction team solid, but short staffed

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Pamela G.
  • Fuquay Varina, NC
  • September 18, 2019

The sales team is amazing and spot on. The mortgage process was the easiest I've ever experienced. The actual move in was a bit bumpy, but the builder made everything right.

star-rating Decent quality

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Caitlyn D.
  • Fuquay Varina, NC
  • February 18, 2020

Building manager was exceptional, very responsive and professional. Building quality- some aspects were rushed. Painters were terrible. Caulk seal of crown molding is sloppy and already starting to separate. Choice of dishwasher is poor due to quality of its functioning as well as overall look. ... More

star-rating Centex Homes - Customer service is okay, construction is not good.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Horng-San C.
  • Durham, NC
  • February 11, 2020

Customer service is okay, construction is not good.

star-rating Good solid house.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • James J.
  • Fuquay Varina, NC
  • October 02, 2019

Centex builds a solid house. There were problems, some major, due to a disconnect between sales and the build teams. However, wherever there was a problem the Centex team fixed it without batting an eye. These are good people who stand behind their products. ... More

star-rating good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Wilbert C.
  • Durham, NC
  • January 09, 2020

the contractor was great to work with . He was made sure all our concern was handle with care.

star-rating Satisfactory

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Durham, NC
  • January 14, 2020

I love my new home; however, I feel that the service and response time from employees at Centex could be better. I understand that they have a lot of needs to be met but I wished they would answer emails timely!!

star-rating Centex Homes - Difficult process when it should have been a positive one- we

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Anonymous
  • Fuquay Varina, NC
  • October 03, 2019

Difficult process when it should have been a positive one- we are happy now as all is said and done

star-rating Difficulty Transitioning into our Home

Quality star-rating 3

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 2

  • Anonymous
  • Fuquay Varina, NC
  • June 18, 2019

Our walk through took over two hours, almost a month later, we still have items from our walk through still being taken care of. Hopefully, this will be all finished by June 19th, we moved in on May 20th. It has taken countless emails and follow up emails and calls to get my home up to new house standard. We moved in with in accurate details on who hooked up the facilities. Were there close to two weeks before the internet was able to be installed, the subdivision was not ready for people to move in. We are supposed to have our grass cut under the home owners association. We have not been given the contact information, almost in a month and no one has come to cut the grass. Having difficulty finding out whom to contact to get this done. Have had two field managers, never has been truly supervising the house construction or workers as needed. The initial paint job was the worst of any home I have ever lived in. There was a hole in my shower, grout issues, paint on tile and hard wood floors, paint on cabinets. We had a toilet that had to be fixed by a plumber, a nasty spot on the concrete that had to be fixed. Overall, it has been difficult. We are having to pick up nails left by construction crews on the streets, trash continually blows into our yards. We also had an issue during construction when our screened porch was done wrong and the patio was not poured. I am just now beginning to think that after tomorrow, when the security team should be finished and the remaining paint removed from my floors that my home will feel like my home. However, I am still concerned with the construction crews that are leaving too many nails, trash, and I would like the Home Owners Association to cut my grass as promised and paid for at my closing. ... More

Centex Homes responded:
We're incredibly disappointed to hear about these difficulties and appreciate you bringing them to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. --Sarah centexhomes ... More

star-rating Centex Homes - It take them time to get a response back and multiple attempts

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Stephane H.
  • Fuquay Varina, NC
  • February 11, 2020

It take them time to get a response back and multiple attempts to reach them.

Centex Homes responded:
Oh no! We are sorry to hear that you are having trouble getting in touch but we would like to help. Please email socialcare@pultegroup.com with some additional information and our team would be happy to assist. ^Abby centexhomes ... More